Career OpportunityCredit Assistant

JOB SUMMARYThe Credit Assistant is responsible for assisting with credit approvals, collections and dunning activities across both the residential and enterprise portfolios for AMPLIA Communications Limited.

MAIN RESPONSIBILITIES

Delight customers daily in keeping with Amplia Communications Customer Service Philosophy Perform credit enquiries and approve/decline new customers accordingly meeting established

service level agreements Daily preparation and posting of customer payment journals, credit notes and debit notes from

the various channels accurately and meeting service level agreements Reconciliation of customer payment journals from the various payment channels to ensure

accuracy and completeness Ensure customers’ accounts are maintained within their respective terms and conditions and

comply with the company’s credit policy Follow up with both residential and enterprise customer for collection on outstanding balances

Manage the dunning process and all delinquent accounts for the purpose of collecting past-due and balances.

Work closely with external debt collection agencies regarding collections activities Liaise with Account Executives to provide updates on outstanding balances, account updates. Ensure timely follow up and ticket closure of all customer bill inquiries, complaints and other

financial related cases. Maintain the privacy of customer information and integrity of records Preparation of daily and monthly collections reports Reconciliation of customer accounts Respond to customer queries regarding payments within service level agreements Ensure adherence to applicable HSE legislation and policies as far as reasonably practicable Commit to attending all required HSE training Ensure all HSE assigned Key Performance Indicators (KPI’s) are fulfilled on a continuous basis Performs any other duties as assigned

REQUIREMENTS

A minimum of two (2) years’ industry and related experience CAT or Level 1 ACCA or any related Accounting qualification Proficient in Microsoft Excel and Microsoft Word Good knowledge of the Microsoft Dynamics software or any other Accounting software Sound working knowledge with an integrated accounting information system Accuracy Superior customer service and team orientation Strong attention to detail and highly organized Excellent written and verbal communication skills Ability to multi-task, prioritize, and manage one’s own workload to meet assigned deadlines Must be proactive and a self-starter, ability to work in a fast-paced professional office

environment Confidential- Works with confidential information and so must be trustworthy and discreet Honesty/Fairness – must maintain high levels of performance, honesty and integrity

INTERESTED CANDIDATES PLEASE FORWARD YOUR CV TO:AMPLIA Human Resources at: vacancy@amplia.co.tt no later than May 26 2021