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  • In partial fulfilment of the

    Full time Masters of Business

    Administration degree

    Business Mastery Project

    Presented to

    Guy Fraser-Sampson

    Visiting Lecturer in Finance

    Cass Business School

    City University

    Venture Capital Investment Criteria An analysis of criteria and their relative importance

    Izindi Visagie, #100058177

    Word count: 14,458

  • Venture Capital Investment Criteria

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    The graphic on the front cover illustrates the main industries Venture

    Capitalists invest in, i.e. Cleantech, IT, Telecoms and Biotech. The team

    picture illustrates the underpinning of Venture Capital by people, the

    entrepreneurial team and the Venture Capitalists.

  • Venture Capital Investment Criteria

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    Table of Contents

    Abbreviations ................................................................................................... 8

    Executive summary .......................................................................................... 9

    1. Introduction .............................................................................................. 14

    2. Background ............................................................................................. 18

    2.1 Main VC markets .............................................................................. 18

    2.2 Main industries .................................................................................. 20

    2.3 Recent changes ................................................................................ 21

    3. Research Methodology............................................................................ 23

    3.1 Literature review and desktop research ............................................ 23

    3.2 Interview sample selection ................................................................ 23

    3.3 Interview methodology ...................................................................... 25

    3.4 Ranking and rating of criteria and elements within criteria ................ 27

    3.5 Coding of responses ......................................................................... 28

    4. Ranking of criteria ................................................................................... 30

    4.1 Management team ............................................................................ 34

    4.2 Market Drivers .................................................................................. 35

    4.3 Unique and disruptive product .......................................................... 35

    4.4 Scalable Business Model .................................................................. 36

    4.5 Commercial Proof of Concept ........................................................... 36

    4.6 VC specific factors ............................................................................ 36

    5. Ranking of elements of criteria ................................................................ 39

    5.1 Team................................................................................................. 39

    5.2 Market ............................................................................................... 51

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    5.3 Product ............................................................................................. 53

    5.4 VC specific factors ............................................................................ 57

    6. Effect of the stage of the investment company on ranking of criteria ... 60

    7. Effect of phase of fund on ranking of criteria ........................................ 62

    8. Effect of VCs experience on ranking of criteria .................................... 64

    9. Effect of size of the VCs fund on ranking of criteria ............................. 67

    10. Effect of types of VC investors on ranking of criteria ............................ 70

    11. Effect of the country/culture within which the VC operates .................. 73

    12. Other factors ........................................................................................ 77

    12.1 VCs evaluation of unsolicited proposals........................................... 77

    12.2 Negotiating anti-dilution measures .................................................... 78

    13. Limitations ............................................................................................ 80

    14. Suggestions for further research .......................................................... 81

    15. Conclusions and recommendations ..................................................... 82

    Appendices .................................................................................................... 94

    Appendix 1: Analysis of VC returns: UK, USA and S&P500 ....................... 94

    Appendix 2: Five year progression of VC investment ................................. 96

    2.1 The United States of America ........................................................ 97

    2.2 The United Kingdom ...................................................................... 98

    2.3 Switzerland .................................................................................. 101

    2.4 China ........................................................................................... 103

    2.5 Germany ...................................................................................... 104

    2.6 Israel ............................................................................................ 105

    2.7 Canada ........................................................................................ 106

    2.8 France ......................................................................................... 107

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    2.9 A selection of other countries ...................................................... 108

    Appendix 3: VC investment by industry and expectations of future

    investment by industry .............................................................................. 110

    Appendix 4: Interview questions ............................................................... 112

    Appendix 5: Methodology for division of firms between stages ................ 115

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    List of Tables

    Table 1: List of questions developed and explained in this paper ............... 16

    Table 2: Investment criteria with brief explanation and evidence for use .... 30

    Table 3: Results from VC interviews on the relative importance of criteria . 33

    Table 4: Average of VCs ratings of the importance of the elements of VC

    specific criterion ........................................................................... 37

    Table 5: Elements/characteristics within the Management Team criterion . 39

    Table 6: Summary of the order of relative importance of criteria, as found by

    Franke et al (2008) ........................................................................ 41

    Table 7: Results from VC interviews on relative importance of elements of

    Team criterion ............................................................................... 45

    Table 8: Elements of the Product criterion, together with justification for their

    use ................................................................................................ 53

    Table 9: Results from VC interviews on the relative importance of the

    elements of the Product criterion................................................... 54

    Table 10: Elements of VC specific criterion, together with justification for their

    use ................................................................................................ 57

    Table 11: Results from VC interviews on the relative importance of elements

    of the VC specific criterion ............................................................ 58

    Table 12: Order of criteria for Later (20% seed and

    early investments as proportion of portfolio) ................................. 61

    Table 13: Comparison of relative importance of criteria by later stage

    investors and VCs from firms who manage funds in excess of 100

    million ............................................................................................ 68

    Table 14: Comparative rankings of investment criteria by Privately backed

    VCs, Government backed VCs and VCTs .................................... 72

    Table 15: Comparison of ranking of investment criteria by VCs operating in

    different cultures. (UK average is an average of 14 responses) ... 75

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    List of figures

    Figure 1: The Constellation of Venture Capital Investment Criteria ............... 10

    Figure 2: Private Equity as a percentage of GDP .......................................... 19

    Figure 3: Summary of order of importance of investment criteria ................... 32

    Figure 4: Relative importance of criteria ........................................................ 34

    Figure 5: Relative importance of elements of the Team criterion ................... 46

    Figure 6: Preferences on market timing entry ................................................ 51

    Figure 7: Illustration of importance of elements of the Product criterion ........ 54

    Figure 8: Relative importance of elements of the Product criterion ................ 55

    Figure 9: Ranking of elements of Product criterion according to experience . 56

    Figure 10: Relative importance of elements of VC specific factors ................ 58

    Figure 11: Relative importance of VC specific criterion elements .................. 59

    Figure 12: Comparison of relative importance of criteria early and later stage

    investors ........................................................................................................ 61

    Figure 13: Traffic light of VCs indications on investment criteria in the later

    phase of a fund .............................................................................................. 62

    Figure 14: Comparison of rankings of criteria by VCs with less than 10 years

    experience vs VCs with more than 10 years experience ............................... 65

    Figure 15: The combined values VCs from the two groups (more and less

    experienced) place on the characteristics of a team/entrepreneur ................ 65

    Figure 16: Comparison of investment criteria by VCs in firms managing funds

    smaller than 100m vs firms managing funds larger than 100m .................. 67

    Figure 17: Ranking of criteria by the two groups of VCs: one group who

    manage funds less than 100 million, and the other who manage funds larger

    than 100 million ............................................................................................ 68

    Figure 18: Comparison of average value of rankings by VCs with different

    investors: private, government and VCTs ...................................................... 71

    Figure 19: Returns of VC in UK and US, against that of the S&P 500 ........... 94

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    Figure 20: Returns of top quartile VC funds in UK and US ............................ 95

    Figure 21: Returns of UK VC: Top quartile vs all funds .................................. 95

    Figure 22: Number of all VC and PE investments .......................................... 97

    Figure 23: Value of all VC and PE investments in the US .............................. 97

    Figure 25: Value of VC and PE investments in the UK .................................. 98

    Figure 26: VC investment in the UK by value and number ............................ 98

    Figure 27: Switzerland VC investment statistics for the last 12 months ....... 101

    Figure 29: Value of VC and PE investments in Switzerland ......................... 102

    Figure 28: Number of VC and PE investments in Switzerland ..................... 102

    Figure 30: VC investments by number and value ........................................ 102

    Figure 33: Number of PE and VC investments in China .............................. 103

    Figure 32: VC investment in China .............................................................. 103

    Figure 31: Value of PE and VC investments in China ................................. 103

    Figure 35: Value of VC and PE investments in Germany ............................ 104

    Figure 34: Number of VC and PE investments in Germany ......................... 104

    Figure 36: Number and value of VC investments......................................... 104

    Figure 37: Value of VC and PE investments in Israel .................................. 105

    Figure 38: Number of VC and PE investments in Israel ............................... 105

    Figure 39: Number and value of VC investments in Israel ........................... 105

    Figure 41: Value of VC and PE investments in Canada .............................. 106

    Figure 42: Number and value of VC investments in Canada ....................... 106

    Figure 40: Number of VC and PE investments in Canada ........................... 106

    Figure 44: Value of VC and PE investments in France ................................ 107

    Figure 43: Number of VC and PE investments in France ........................... 107

    Figure 45: Number and value of VC investments in France ......................... 107

    Figure 46: VC Investment statistics worldwide by industry .......................... 110

    Figure 47: Anticipated level of investment change in sectors ..................... 111

  • Venture Capital Investment Criteria

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    Abbreviations

    BVCA British Venture Capital Association

    EVCA European Venture Capital Association

    NVCA National Venture Capital Association (US)

    PE Private Equity

    VC Venture Capital

    VCs Venture Capitalists

    VCTs Venture Capital Trusts

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    Executive summary

    Decision making criteria employed by VCs has been a source of fascination to

    many; entrepreneurs seeking funding, VCs seeking comparability and

    academics seeking wisdom. This paper considers investment criteria used by

    Venture Capitalists (VCs). It reviews the available literature and, through an

    entirely new data set collected for the purpose of this paper, sets out and

    analyses the relative importance VCs attribute to the following criteria:

    Management Team

    Market Drivers

    Product

    Scalable Business Model

    Commercial Proof of Concept

    VC specific factors such as pre-existing portfolio and fund phase

    Sixteen VCs ranked the above criteria in relative order of importance. Figure 1

    below illustrates the findings of this paper that for the sixteen VCs interviewed,

    Management Team is the most important criterion, shortly followed by Market,

    then Product, Scalable Business Model, Commercial Proof of Concept, and

    lastly VC specific factors.

    The importance of Product, Commercial Proof of Concept and Scalability of

    Business should not be underestimated, even though these rank lower

    relative to Team and Market. Some VCs will not invest unless all of these

    criteria are met.

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    Figure 1: The Constellation of Venture Capital Investment Criteria - summary of relative importance of criteria and elements within criteria

    Within some of these six listed criteria, VCs consider certain elements more

    important than others. This paper breaks down the elements and analyses

    their relative importance. Within the Team criterion, Personal Motivation and

    Industry Experience are the most important elements. General likeability

    achieve a mid-ranking as a result of VCs polarised views on this criterion,

    with some seeing it as crucial and others irrelevant. Field and Level of

    Education is considered least important of the Team characteristics analysed.

    Previous studies have found Field and Level of Education to be very

    important, but this paper suggests that VCs do not consider it as important as

    any of the other Team characteristics. The findings that Personal Motivation

    ranks highest and Field and Level of Education lowest make new

    contributions to the literature. The importance VCs attribute to General

    Product Team Market Investment

    decision making

    Scalable

    business model

    VC factors Commercial

    Proof of Concept

    Product Team Market Investment

    decision making

    Scalable

    business model

    VC factors Commercial

    Proof of Concept

    Product Team

    First mover

    Second mover

    No preference

    VC Factors

    Investment

    decision making

    Scalable

    business model

    Commercial Proof of Concept Market

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    Likeability has never been tested and this paper contributes to the literature in

    that respect.

    Data analysed for this paper suggests that, within the Market criterion, VCs

    generally prefer first movers over second movers when considering a

    potential investment. Within Product, VCs consider Need or Want by far the

    most important element, more important than Non-appropriability, Flexibility or

    Persistence. In considering new investments, VCs consider the timeframe

    within which the company will deliver a return on investment to be more

    important than the phase of their fund or pre-existing portfolio.

    The author considers whether the order of importance of the six criteria above

    changes depending on the:

    Stage of the company invested in. The group of VCs in which early

    stage investments make up more than 20% of all investments, consider

    Commercial Proof of Concept 5th in order of importance, whereas later

    stage investors consider Commercial Proof of Concept the 3rd most

    important criterion. The two groups consider the remaining criteria

    similar in order of relative importance.

    Experience of the VC . Although the order of criteria is not different for

    VCs with more or less experience, the more experienced VCs appear

    to place a higher premium on Team, Market and VC specific factors

    relative to their less experienced colleagues. More experienced VCs

    rank the characteristics of a good team (i.e. elements within the Team

    criterion), in the same order as less experienced VCs, disproving

    previous findings that less experienced VCs attached different

    importance to criteria.

    Phase of the VCs fund . The majority of VCs say that the order of

    importance of criteria would change in the later phase of their fund with

    VC specific factors increasing in relative importance.

    Size of the VCs fund. VCs in firms managing larger funds considered

    Market to be slightly more important than Team; VCs in firms managing

  • Venture Capital Investment Criteria

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    smaller funds considered Team much more important than Market.

    Scalable Business Model is considered more important by VCs in

    smaller firms, taking 3rd place whereas for VCs in larger firms, this

    criterion falls to 5th place. VCs in larger firms appear to consider VC

    specific factors almost twice as important as their counterparts in the

    smaller firms do.

    Country/culture within whi ch the VC operates. The limited sample

    indicates that there is no marked difference between the relative

    rankings of VCs in the UK, Canada and Europe. However, the author

    considers that the small sample size does not provide sufficient

    information on criteria employed by VCs in countries outside of the UK

    and further research is recommended.

    The paper also reflects on the following:

    Whether VCs use a different process to assess the business proposals

    received through referrals from within their existing networks than they

    do if a proposal is received cold. It is found that in the large majority of

    cases VCs do not use different processes, although VCs feel the

    quality of referred business plans are universally better.

    Whether UK VCs tend to use anti-dilution measures. It is found that UK

    VCs tend to use anti-dilution measures more infrequently than their

    American counterparts are reported to do.

    Entrepreneurs should tailor their approaches to VCs taking account of their

    own company stage, but also of the size of the VC firm they are approaching

    and the phase of that VCs fund/s. Entrepreneurs should be aware that VCs

    backed by different types of investors may consider criteria in different order

    of importance. The country within which the VC operates may also have an

    effect on their investment approach.

    Entrepreneurs should try to be referred to VCs by someone within VCs

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    networks. VCs are of the view that referred business plans are on the whole

    better than proposals received cold. In negotiating investment agreements,

    entrepreneurs should not assume that all VCs used anti-dilution measures.

    This paper is important for entrepreneurs seeking funding, VCs and the

    academic investigation of VC decision making because it provides a new data

    set, a considered refinement of existing criteria used in other studies and an in

    depth statistical analysis of the importance VCs attach to those criteria. The

    research undertaken for this paper is important and highly relevant, being the

    only study (the author is aware of) that focuses on UK VCs.

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    1. Introduction

    Decision making criteria employed by VCs has been a source of fascination to

    many; entrepreneurs seeking funding, VCs seeking comparability and

    academics seeking wisdom. VCs are considered experts in identifying

    promising companies, as is evidenced by the higher survival rate of VC

    backed ventures, compared to non-VC backed ventures (Kunkel,1990).

    Although the success of VC-backed companies may simply be evidence of

    the assistance and benefits a company receives by virtue of its relationship

    with the VC, it may also be that VCs superior selection skills enables them to

    spot the winners early on.

    Many studies have considered VC decision making (Wells, 1974) (Tyebjee

    and Bruno, 1984) (MacMillan et al, 1985) (Hisrich, 1990) (Hall and Hofer,

    1993) (Muzyka et al,1996) (Shepherd, 1999 (a)) (Zacharakis and Meyer,

    2000) (Silva, 2004) (Franke et al, 2008) (Hudson, 2005) (Gimmon and Levie,

    2009) (Huyghe, 2011) (Petty and Gruber, 2011), but to the authors best

    knowledge, no studies have to date been undertaken specifically on UK VCs

    investment criteria. This paper aims to change that, with a focus largely on UK

    VCs and their decision making. As a comparative control measure and sense-

    test, a Canadian VC and a Pan-European VC were included within the

    sample.

    VCs decision making processes can be divided into five stages; origination,

    screening, evaluation, deal structuring and post investment activities (Tyebjee

    and Bruno, 1984)1

    1 Other literature sometimes add due diligence and cashing out as stages in the Venture Capitalists

    management process- as referred to by (Hudson, 2005)

    . Proposals are received by VCs in the origination stage,

    with numbers thinning out at every subsequent stage. Hudson (2005)

    determined investment ratios to vary between 1.46% and 3.4% of proposals

    seen. Most of the VCs interviewed for this paper estimate their investment

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    ratios to be even lower, at between 0.1% and 2%.

    Academic sources suggest that VCs use different criteria in making their

    decisions at different stages of the decision-making process, i.e. screening

    and evaluation stages (Hall and Hofer, 1993). The author found that the

    processes for screening and evaluation differ amongst individuals in practice2

    .

    Screening and evaluation stages of the VCs decision making process are

    dynamic in nature, not static, and the process is being continually updated by

    the firm over time (Petty, 2009). Activities in the VC decision-making process

    arise simultaneously rather than consecutively (Huyghe, 2011) and for this

    reason no distinction is made between decision making in the screening and

    evaluation phases.

    The large numbers of business plans reviewed by VCs necessitate the use of

    shortcuts, engaging in selective perception according to the VCs interests,

    backgrounds, experiences and attitudes. Intuition is relied upon heavily by

    VCs: a non-conscious process created from distilled experience (Gilovich et

    al, 2002). Gladwell (2005) describes this process as rapid cognition.

    Explaining and justifying the considerations that inform such an intuitive

    decision is difficult to pin-point.

    The author will set out in this paper the results from interviews with sixteen

    VCs and the aggregated ranking of criteria will be calculated and analysed.

    The author will consider whether and to what extent VC fund phase, fund size,

    VC investors, their experience, culture within they operate or stage of the

    company they invest in, may have an effect on the relative importance of

    2 Often the more junior VCs would screen business plans, but the threshold would vary across firms,

    with some firms setting deliberately low thresholds and some setting stricter criteria. In other firms, the

    experienced VCs would carry out the screening process themselves. Sometimes the individuals carrying

    out the screening process would not consciously use different methods for screening as they would in

    evaluation; screening would just be filtering the sensible plans. In the words of one of the VCs

    interviewed: We weed out the nutters.

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    criteria and these possibilities are considered in this paper.

    A list of the questions as they arise in the text below, are summarized here for

    ease of reference:

    Table 1: List of questions developed and explained in this paper

    VC decision making is complicated by a variety of biases, including

    overconfidence, gamblers fallacy3, risk aversion4, competitive irrationality5

    3 When a VC feels that the reversal of bad luck in the form of a run of bad investments, is due soon

    ,

    4 When a VC is risk averse when protecting gains in a current portfolio, or risk averse when responding

    to losses, i.e. may make more conservative decisions in the later phase of the fund when some of the

    earlier investments have already failed

    No. Questions Chapter

    1 In what order of relative importance do VCs rank investment criteria? 4

    2 In what order of relative importance do VCs rank team characteristics? 5.1

    3 Do VCs consider first movers more favourably than second movers when considering a potential investment?

    5.2

    4 Within the Product criterion, do VCs consider non-appropriability, whether the product satisfies a need or a want, or whether the product is flexible or persistent more important relative to the other elements within the Product criterion?

    5.3

    5 What is the relative importance to VCs of portfolio balancing, fund phase and timeframe within which the company will deliver a return on investment, within the VC specific criterion?

    5.4

    6 In making early stage investments, do VCs place more importance on Market and Product relative to other investment criteria? Do they place more importance on Team relative to other criteria in making later stage investments?

    6

    7 Do VC specific factors become more important relative to other investment criteria in the latter phase of a VCs fund?

    7

    8 Do experienced and less inexperienced VCs rank investment criteria in different orders of preference?

    8

    9 Do VCs managing larger funds consider criteria in different order of importance to VCs managing smaller funds?

    9

    10 Do VCs who are backed by different types of investors, i.e. Government backed VCs, privately backed VCs or VCTs rank investment criteria in different orders of importance?

    10

    11 All else equal, do VCs from different cultures/countries rank investment criteria in different orders of preference?

    11

    12 Do VCs use different processes to consider business proposals received through referrals from within their existing networks than they do when considering proposals received cold?

    12.1

    13 Do UK VCs tend to use anti-dilution measures in their investment contracts? 12.2

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    groupthink6, escalation of commitment7 and retrievability8

    . Situational factors

    could also influence the way the VC perceives a business plan, for instance

    time pressures the VC is under when he/she considers a business plan or the

    setting of a meeting. Characteristics of the target company could also affect

    the decision making by the VC: novelty of the business plan or its

    presentation, motion, sounds, size, background, proximity and similarity of the

    team or the business plan (Robbins et al, 2010).

    In asking VCs how much importance they attach to different criteria when

    assessing new ventures, the retrievability bias may creep in and distort

    results. VCs may also post-rationalise previous decisions; their reflections

    may not be an accurate description of their actions at the time of evaluating

    the investment. The Research Methodology in section 3 explains why the

    interview methodology adopted by the author was considered appropriate to

    elicit the relative importance of criteria despite the above limitations.

    The author proceeds by providing background to the VC industry, setting out

    the research methodology, analysing the rankings of criteria and elements

    and suggesting further research. Limitations of the research methods and

    findings are considered. The paper concludes with recommendations.

    5 When a VC has a desire for higher returns on his investments than other VCs, and this desire makes

    his decisions irrational

    6 When decisions are made by a group of VCs who have lost the ability to think independently, sharing

    an illusion of unanimity

    7 Particularly in cases where a VC considers that keeping a certain investment or making further follow

    on investments in the company is a good thing purely because of the commitment already made;

    thereby unable to ignore sunk costs

    8 Where a VC bases judgement on information most readily available; an example of this would be

    where a VC wishes to make investment into a specific type of industry, and only recalls the last

    successful exit, but does not remember the myriad of failures within the same industry

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    2. Background

    2.1 Main VC markets

    The first venture capital (VC) funds were created in the US back in 19469

    , but

    it was only in the 1970s, after the forming of firms like Kleiner, Perkins,

    Caufield & Byers and Sequoia Capital that the VC industry in the US really

    started developing. Today the US continues to be home to the largest venture

    capital industry in the world, investing $22 billion in 2010 (National Venture

    Capital Association, 2011).

    In the UK, the VC market began to take off in the 1980s10

    , but it was not until

    the late 1990s that it started to take hold in the rest of Europe. Venture capital

    in Asia is still relatively new, despite the fact that the first Asian VC firm was

    set up in Japan in 1970.

    Within Europe, the UK has one of the most active VC markets. However, total

    UK VC investment only represents 0.05% of UK GDP, just over a third of the

    0.14% in the US (Lerner, 2011)11. Other European countries are well behind

    the UK in PE investment12

    9 With the formation of American Research and Development Corporation (ARDC) and J.H. Whitney &

    Company in 1946 (Wilson April 1985)

    as a proportion of GDP, with Sweden our closest

    competitor.

    10 This is despite the fact that 3i was also founded in 1946, the same time of the creation of the first VC

    funds in the US.

    11 In 2010 US GDP was $14,658 trillion and the UK GDP was $2,247 trillion (nominal, IMF data)

    12 Note that Figure 2 represents Private Equity as a proportion of GDP, not just Venture Capital, which

    is why the PE investments as a % of GDP is higher than stated in the text

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    Figure 2: Private Equity as a percentage of GDP for European countries in 2010 Source: EVCA website

    Analyses of VC investments on a country level for the US, UK, Switzerland,

    China, Germany, Israel, Canada and France are contained in Appendix 2.

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    2.2 Main industries

    VC operates mostly in four industries:

    IT

    Telecoms and

    Life Science13

    Cleantech/Energy

    and 14

    For a breakdown of the investment statistics by industry and the VC industrys

    expectation of future VC investment by industry, see Appendix 3.

    13 Within Europe, private equity firms invested 5.7bn in 810 life science c ompanies during the course

    of 2010, up from 3.4bn in 795 companies in 2009. Life science was the most inv ested sector in Europe

    in terms of companies financed in 2010, and the second largest market in value terms. Of the

    investment in life science, more than 80% of companies financed in this sector in the last four years

    were venture-backed, equating to 24% of the total amount invested in life science (ECVA, 2011).

    14 Fraser-Sampson (2010) refers to IT, Telecoms and Life Science. In the authors view

    Cleantech/Energy deserves to be a category in its own right with a total deal value of 12,533.63 million

    for the last 12 months as at 21 August 2011 (Data obtained from Thomson One Banker).

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    2.3 Recent changes

    The financial crisis has affected every stage of VC operations by affecting

    returns15 (see Appendix 1) and exits. Across the world, the time taken to

    successfully exit a VC investment through flotation now averages almost 7

    and a half years, the longest time seen over the past two decades (Yannis

    Pierrakis, NESTA 2010). Over 80% of global VCs believe that current IPO

    activity levels in their home countries are too low (Deloitte, 2011), indicating

    that the VC market worldwide is having trouble exiting investments through

    traditional means16. As a result of low returns and problems with exits, raising

    new funds has become more difficult17

    .

    VCs are also changing in terms of where investments are made and who they

    invest with. In what appears to be an effort to diversify their investment

    portfolio or capitalize on more favourable markets, investors are increasingly

    more inclined to invest outside of their home countries. More than half of

    investors (57%) plan to increase their investment activity outside their home

    countries during the next five years and an additional 35% plan to maintain

    their level of investment (Deloitte, 2011). Syndication18

    15 The impact of the financial crisis does not appear to be as severe as that of the dotcom crisis. During

    the dotcom crisis in 2002, VC firms suffered a significant decrease (approximately 1.8x in terms of

    multiples and 89% in terms of IRR). VC has shown no evidence of similar decrease in the current crisis

    (Yannis Pierrakis, NESTA 2010).

    is now commonplace

    16 Private secondary markets are increasing in popularity; most prominently, Facebook private shares

    were sold when the IPO was delayed (Financial Times, 2011)

    17 In the years leading up to the financial crisis, between 70-85 new funds were raised each quarter in

    the US. Since then, the number has fallen to around 35-50 (National Venture Capital Association, 2011).

    In a study carried out by Deloitte (2009), 88% of 725 respondent VCs from the Americas, Asia Pacific,

    Europe and Israel felt that commercial bank investors willingness to invest in VC from 2009 to 2012

    would decrease. 87% were equally pessimistic about investment banks. About 60% were not optimistic

    about corporate operating funds, insurance companies, corporate venture capital, and endowments

    increasing their investments.

    18 Syndicates are formed by a lead investor who finds other investors who are willing to co-invest in a

    particular company. Syndication can prove useful for risk diversification of the VCs portfolio, information

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    within Europe, and corporate venture capital is increasing19

    . The proliferation

    of government backed VC funds, particularly in the UK, is further changing the

    industry.

    sharing amongst VCs, improved screening by providing a 2nd opinion, deal flow by reciprocation, etc.

    (Soderblom, 2006)

    19 In 2009 the most active CVC worldwide was Novartis Venture Funds. Other active CVCs include J&J

    (Business Insights, 2010). Many CVCs are set up as evergreen funds that aim to operate independently

    of their parent organizations on a commercial basis.

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    3. Research Methodology

    3.1 Literature review and desktop research

    A literature review was undertaken to draw up a list of investment criteria

    accepted as criteria used by VCs in investment decision making. Research on

    different methods of data collection informed the authors decision to employ

    the interview method. A wide range of Venture Capital firms were investigated

    in terms of size, industry specialization, company stage preferences, and

    limited partners in order to devise an appropriate representative sample to

    approach. Data on levels of investment by firms per country (as reported in

    Appendix 2) and analysis of VC returns (as reported in Appendix 1) was

    gathered from Thomson One Banker.

    3.2 Interview sample selection

    The author approached 20

    venture capital investment managers in the UK,

    continental Europe and Canada to obtain a sample of VCs representative of

    the UK industry (in as much as the sample size allows). For Question 7 the

    results from the interviews were divided by country/culture the VC operates in,

    e.g. UK, Canada and Europe.

    Care was taken to ensure that the VCs interviewed represented a cross-

    section of types of limited partners. The majority of VCs interviewed are from

    firms backed by Private Limited Partners; two VCs are with Government

    backed funds; two VCs are from Venture Capital Trusts and one VC is from a

    corporate venture fund. For Question 6 the results from interviews were

    divided by investor type: Government backed, Private backed and VCTs.

    VCs from all the major industries commonly targeted by the VC industry (IT,

    20 Four interviews were arranged through referrals and one through the authors personal contacts. The

    other 11 VCs were unknown to the author

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    Life Science, Cleantech and Telecoms) were included in the sample of

    interviewed VCs. Due to some overlaps in industries, interview results could

    not be isolated by industry.

    Different stage investors from early to late stage were included within the

    sample, and were isolated into two groups for Question 2 21

    . This was

    problematic as most of the VCs invest across a range of stages from early to

    late, with the later stage investments tending towards larger amounts and

    therefore slightly skewing the data. Some VCs did however tend to make

    more early stage investments than others. The author calculated the number

    of seed and early stage investors as a proportion of total number of

    investments, and divided the group of 16 VCs into two, one group within

    which the firm made seed or early stage investments in more than 20% of all

    their investments, and the other group where seed or early stage investments

    made up less than 20% of all their investments. Although a 20% proportion

    does not sound very large, 20% seems to be a significantly high proportion in

    the firms surveyed.

    VCs with different lengths of experience were included in the sample, from

    one VC with 5 months experience, to a VC with over 25 years experience.

    For Question 4, the group was divided into 2 groups with 8 members each;

    the first group contains VCs with less than 10 years experience22

    , and the 2nd

    VCs with more than 10 years experience.

    The author was careful to ensure that a cross-section of VCs managing

    different size funds, were included within the sample. For Question 5, the VCs

    21 Thomson One Banker provides details of the different stage investments made by VC firms. The

    definitions used by Thomson One Banker to capture the stage of each investment, are included at

    Appendix 5

    22 From the range of experiences, the natural half-way mark appeared to be 10 years, with the less

    experienced VCs mostly ranging around the 5 year experience mark, and the more experienced VCs

    well in excess of 20 years

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    were divided into two groups: Eight VCs who are associated with firms who

    manage less than 10 million, and the other eight who are associated with

    firms who manage more than 10 million.

    3.3 Interview methodology

    The author carried out sixteen semi-structured interviews over the course of

    the summer (2011); six were in person, nine by telephone, and one over

    email. The interviews in person lasted on average 45 minutes (up to 2 hours

    in one case, but no shorter than 30 minutes) and telephone interviews on

    average 35 minutes. The questions posed to VCs are included in Appendix 4,

    but scope was allowed for general discussion around the criteria and

    weightings. Detailed contemporaneous notes were made of the discussions23

    .

    Early studies into venture capital decision making relied primarily on

    interviews and surveys that are prone to post hoc recall and rationalization

    biases (Zacharakis and Meyer, 1998). Findings that VCs actually employ

    different criteria to what they say they employ, (Hall and Hofer, 1993) (D.

    Shepherd, 1999 (a))24

    have further placed in doubt the usefulness of post hoc

    interview techniques.

    Subsequently, different methods of analysis such as conjoint analysis (D.

    Shepherd, 1999 (a)), repertory grid (Hisrich, 1990) (Zacharakis and Meyer,

    2000), and verbal protocol analysis (Mason and Stark, 2004) have been used

    to elicit VCs views on the importance of investment criteria. Although

    valuable, the limitations of the small sample size (in the Mason and Stark

    study), artificiality and the oversimplication of the context of the cases

    presented to VCs in some of these studies cannot be ignored. Furthermore, in

    23 These notes can be made available on an anonymised basis

    24 Shepherd also found that VCs have a tendency to overstate the least important criteria and

    understate the most important criteria when self-reporting post hoc

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    the authors view the Shepherd study is limited in its scope in that it only

    includes two personal characteristics of the entrepreneur, namely industry

    related competence and educational capability, which were both found to be

    more important to VCs than the remaining criteria. The author finds the

    remaining criteria tested by Shepherd (1999) useful in the sense that they

    prove that VCs prefer certainty, long lead times, and low competition.

    However, using conjoint analysis to assess a new venture defined by a list of

    one-dimensional criteria fails to take account of VCs intuitive assessment of

    nuances and intangible factors around a particular venture and its team.

    Shepherds study also does not consider the degree of relative importance

    VCs attach to Market, Product, Scale, Commercial Proof of Concept or Team.

    Observation, as a method of determining the importance of criteria used,

    paints a picture limited by the circumstances of the particular business plan

    and is therefore also inappropriate as the basis for generalizations. Qualitative

    analysis of longitudinal data, as applied by Petty and Gruber (2011), is

    valuable to determine the reasons VCs reject proposals, but such data is

    limited to the reasons for rejection recorded by the VC, which may or may not

    be an accurate reflection of his/her thought patterns. In addition to all the

    other limitations, the logistical difficulties of all of these methods were

    considered to be prohibitive.

    In contrast, the interviewees responses are based on real cases from their

    experience and/or learnings. The author attempted to eliminate post hoc recall

    and rationalization biases by structuring the questions such to require

    respondents to both rank and rate separately25

    25 Note that the paper only reports the ratings where the importance of a criterion/element may have

    been in question, such as in section 4.6

    the given criteria, akin to that

    of a repertory grid. The interview set-up was also used as a method of

    discussing the questions and responses rather than leaving it to the VC to

    respond to a written questionnaire. The author has found this open ended and

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    questioning method of interviewing useful to get behind the heuristics

    employed by the VCs in their decision making. To further overcome the

    limitations of the post hoc interview method, VCs were asked specific

    questions such as would the order of criteria be different if an investment is

    considered in the later phase of a fund. Although the espoused criteria is a

    product of the interviewed VCs experience and learning, it is likely that the

    views presented during interviews are accurate indicators of how those same

    VCs consider business plans at present or in future. Furthermore, the author

    feels that VCs should be given some credit for self-awareness and ability to

    recognize biases in their responses. In the circumstances, despite its

    limitations, the author feels the interview method is appropriate for eliciting the

    relative importance of VCs decision-making criteria.

    The author experienced that interviewees were not always receptive to highly

    structured measurement instruments and were not always prepared to rank

    and rate criteria. Interviewees generally viewed every deal to be peculiar to

    itself, and resisted generalizations (Tyebjee and Bruno, 1984). However, the

    interview process allowed the interviewees to query the listed criteria, express

    views on the criteria and the freedom to explain their thought process.

    To avoid reticence by the interviewees to speak freely, the author did not

    record interviews and results of the interviews are anonymised in this paper. A

    separate document that includes names and fund details of the interviewees

    has been submitted to Cass Business School on a confidential basis.

    3.4 Ranking and rating of criteria and elements within criteria

    All interviewees were asked to rank the criteria/elements in order of

    preference relative to the criteria/elements within the group. As a mechanism

    for establishing the degree of importance of the criteria, interviewees were

    asked also to rate every criterion/element on a scale of 1-10, 10 being most

    important. Rankings are reported in the paper, but ratings are only reported

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    where results were significant or important.

    3.5 Coding of responses

    Responses for all rankings were recorded, with 1 being most important.

    Values were then attributed to each rank in accordance with the Borda count

    method26

    , i.e. for a list of 6 criteria/elements, where a criterion/element is

    ranked 1st, it would acquire a value of 6. Fractional ranking was applied where

    criteria/elements were considered equal by respondents, e.g. where the first

    two ranked criteria/elements (in a list of 6) were considered equal, the value

    attributed to both these criteria/elements would be (5+6)/2=5.5.

    Where a VC considered a particular criterion/element to be unimportant, it

    was allocated a value of zero (0). It was only within the Product and VC

    Specific criteria that some VCs considered some elements to be unimportant.

    In all other cases, criteria and elements were considered important and were

    allocated a value according to their ranking in order of importance.

    Excels Data Analysis Toolpak add-in was utilized to analyse the results from

    the interviews, providing the mean, median, mode, variance for the sample,

    skewness and kurtosis. The sum of the values attributed to the responses

    formed the basis for the reported results, in accordance with the Borda count

    method. It should be noted that, due to the small sample size of sixteen

    26 The Borda count is a single-winner election method in which voters rank candidates in order of

    preference. The Borda count determines the winner of an election by giving each candidate a certain

    number of points corresponding to the position in which he or she is ranked by each voter. Once all

    votes have been counted the candidate with the most points is the winner. Because it sometimes elects

    broadly acceptable candidates, rather than those preferred by the majority, the Borda count is often

    described as a consensus-based electoral system, rather than a majoritarian one. The Borda count was

    developed independently several times, but is named for the 18th-century French mathematician

    and political scientist Jean-Charles de Borda, who devised the system in 1770 (Wikipedia).

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    respondents, the distribution of the results cannot be assumed to be a normal

    distribution.

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    4. Ranking of criteria

    The criteria used within this paper, short explanations of their meanings and

    literature source of previous use, are indicated below:

    Table 2: Investment criteria with brief explanation and evidence for use

    Investment criteria have been studied extensively over the years using

    different methods, including interviews, conjoint analysis, verbal protocol

    analysis, observation, etc. The relative importance of criteria have also been

    extensively studied, with differences noted between VCs espoused criteria

    (what they say they do) and what they actually do (Hall and Hofer, 1993).

    Most sources indicate Management Team as the criterion VCs place

    particular importance on (Muzyka et al, 1996) (Shepherd and Douglas, 1999)

    (Silva, 2004) (Tyebjee and Bruno, 1981) with some finding Team to be the

    Criteria Evidence for use

    Means the entrepreneurial team and their characteristics.

    Tyebjee (1984), MacMillan (1985) Hutt (1985) Hisrich (1990) Kahn (1987) Muzyka et al (1996)

    Tyebjee (1984) Hutt (1985) Kahn (1987) Hisrich (1990)

    Tyebjee (1984), MacMillan (1985)

    Means the development of a product to the point of a functioning prototype that has potential to generate profit. This criterion was included as a stand-alone criterion to ascertain its importance relative to the other criteria, and to ascertain whether early or late stage investors would view the importance of this criterion differently.

    Fulghieri and Sevilir (2009) Petty (2009)

    Market drivers

    MacMillan (1985)

    Management Team

    Unique, disruptive product

    VC specific factors

    Commercial proof of concept

    Scalable business model

    (Tyebjee, 1981), (Goslin, 1986) (Hisrich, 1990), (Hutt, 1985)

    Means the size of the market/industry, the market need, the access to market and taget market. Associated with the market, are competition considerations including barriers to entry

    Means uniqueness of the product, attributes of the product or profit margins.

    Could possibly form part of the Market Drivers criterion, but were included separately to ascertain whether certain VCs consider potential scale more important relative to the other criteria.

    Means the factors specific to the VC such as the funds portfolio, fund phase or timeframe within which a return is required in order to fit in with the time horizon of the fund

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    most important reason for new venture success (Hutt, 1985) (Wells, 1974)

    (Poindexter, 1976) (MacMillan, 1985). In the words of Arthur Rock, legendary

    Silicon Valley VC:

    I invest in people, not ideas. If you find good people, if

    theyre wrong about the product, theyll make a switch, so

    what good is it to understand the product that theyre talking

    about in the first place? Arthur Rock

    Shepherd (1999 (a)) carried out a survey on Australian VCs who ranked the

    following criteria more or less equally: Industry related competence,

    Competitive rivalry; Key Success Factor Stability; Lead Time; Timing of Entry;

    Scope; Mimicry of entry wedge etc. However, using the conjoint analysis

    method to show what VCs actually do (as opposed to what they say they do),

    Shepherd showed that the same VCs ranked industry-related competence (a

    Team characteristic) far higher than any of the other criteria. In another article

    Shepherd (1999 (b)) explains that while market considerations (key success

    factors, stability and timing) and competition considerations (lead time and

    competitive rivalry) are important when assessing the survival chances of a

    new venture, they are difficult to predict at new venture stage due to

    uncertainties; VCs manage these uncertainties by choosing a management

    team that will be able to cope with changes. If a VC felt confident in the

    entrepreneurial team, he/she is more likely to invest, even if he/she was not

    as confident in the venture itself (Payne, 2009).

    The relationship between the VC and the entrepreneur is an essential

    determinant of the success of ventures (Shepherd and Zacharakis, 2001) and

    may be more important to the venture than the actual capital provided. It is

    therefore important for the VC to choose the right team to invest in, and to

    work on the relationship that is, in the words of one of the VCs interviewed for

    this paper, likely to last longer than the average marriage.

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    However, some sources suggest that Management Team is not the most

    important criterion. (Hall and Hofer, 1993) found that most VCs stated that the

    entrepreneur is the most important factor in making their decisions, but in fact

    market factors are most important in the screening phase of their decisions.

    Mason and Stark (2004) found that, in a real time situation mimicking the

    screening stage of the VC investment process, VCs gave greatest emphasis

    to market issues (33%) and financial issues (21%), with entrepreneur (12%)

    and strategy (11%) of secondary importance. In light of the conflicting views

    on the relative importance of investment criteria, the author set out to elicit

    VCs views on the relative importance of the criteria:

    Question 1: In what order of relative importance do VCs rank investment

    criteria?

    VCs were asked to rank the six criteria in order of importance; the Borda

    count method was used to allocate values to each ranking. Fig. 3 below

    summarizes the findings of the paper on the relative importance of the criteria;

    section 5 below considers the relative importance of the different elements

    within some criteria.

    Product Team Market Investment

    decision making

    Scalable

    business model

    VC factors Commercial

    Proof of Concept

    Product Team Market Investment

    decision making

    Scalable

    business model

    VC factors Commercial

    Proof of Concept

    Product Team

    First mover

    Second mover

    No preference

    VC Factors

    Investment

    decision making

    Scalable

    business model

    Commercial Proof of Concept Market

    Figure 3: Summary o f order of importance of investment criteria

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    A few of the VCs attributed equal rankings to some criteria because they felt it

    was artificial to rank all the criteria, or more commonly that they would not

    invest unless all six criteria were met. Most VCs felt that all of these criteria

    were very important, and so although the criteria are ranked in order of

    importance, it is not correct to assume that the lower ranked criteria are

    unimportant. While the ranked criteria give a strong indication of what VCs

    consider important, in evaluating a proposal with a view to investing (positive

    action), some of the criteria may be more important as reasons for the VC to

    not invest (negative action).

    The sum of the values in Table 3 shows the highest sum value is attributed to

    Management Team:

    Table 3: Results from VC interviews on the relative importance of criteria

    A histogram of the results paints a clearer picture, showing the relative

    importance of the six criteria.

    Mean 5.03 Mean 4.59 Mean 3.47 Mean 3.22 Mean 3.03 Mean 1.72Standard Error 0.35 Standard Error 0.29 Standard Error 0.32 Standard Error 0.22 Standard Error 0.32 Standard Error 0.31Median 5.75 Median 5.00 Median 3.25 Median 3.00 Median 3.00 Median 1.00Mode 6.00 Mode 5.00 Mode 2.50 Mode 3.00 Mode 3.00 Mode 1.00Standard Deviation 1.41 Standard Deviation 1.16 Standard Deviation 1.28 Standard Deviation 0.88 Standard Deviation 1.30 Standard Deviation 1.22Sample Variance 1.98 Sample Variance 1.34 Sample Variance 1.65 Sample Variance 0.77 Sample Variance 1.68 Sample Variance 1.50Kurtosis 0.92 Kurtosis 0.00 Kurtosis -0.95 Kurtosis 0.40 Kurtosis 0.87 Kurtosis 2.16Skewness -1.44 Skewness -0.66 Skewness 0.51 Skewness 1.01 Skewness 0.60 Skewness 1.66Range 4.00 Range 4.00 Range 4.00 Range 3.00 Range 5.00 Range 4.00Minimum 2.00 Minimum 2.00 Minimum 2.00 Minimum 2.00 Minimum 1.00 Minimum 1.00Maximum 6.00 Maximum 6.00 Maximum 6.00 Maximum 5.00 Maximum 6.00 Maximum 5.00Sum 80.50 Sum 73.50 Sum 55.50 Sum 51.50 Sum 48.50 Sum 27.50Count 16.00 Count 16.00 Count 16.00 Count 16.00 Count 16.00 Count 16.00Conf. Level(95.0%) 0.75 Conf. Level(95.0%) 0.62 Conf. Level(95.0%) 0.68 Conf. Level(95.0%) 0.47 Conf. Level(95.0%) 0.69 Conf. Level(95.0%) 0.65

    Unique, disruptive Product Commercial proof of concept

    Market drivers Scalable business modelManagement team VC specific issues such as own portfolio

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    4.1 Management team

    As expected, Management Team comes out on top with the highest sum,

    mean and median. The sample variance of 1.98 is explained by two

    respondents considering this criterion of less importance, with two rankings of

    5th place. Another VC who ranked Management Team third in her list of

    criteria, explained that although team is very important for her, if an idea was

    particularly strong, she would take a balanced view of the venture as a whole.

    A few VCs felt that the function of a VC was to complete/replace a team if

    necessary.

    This finding does not disprove the findings of (Hall and Hofer, 1993) as they

    themselves found that VCs espoused Management Team to be the most

    important criterion, although they then subsequently found that VCs acted

    differently. However, the authors findings echo the conclusion reached by

    Shepherd (1999 (a)) that VCs consider Team characteristics of higher

    importance than other criteria.

    Figure 4: Relative importance of criteria with Borda count values as indicated

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    4.2 Market Drivers

    Market Drivers is short on the heels of Management Team, with only 7 points

    behind. This small gap between 1st and 2nd place is significant, as the next

    criterion, Product, is 18 points behind Market.

    According to Hall and Hofer (1993), VCs actions show that market factors are

    the most important factor in the screening phase of their decisions. Mason

    and Stark (2004) found VCs gave greatest emphasis to Market Issues with

    Entrepreneur ranking much lower in order of importance. Zacharakis and

    Meyer (2000) also found, using conjoint analysis, that the entrepreneur is not

    as important as shown in previous studies, and that Market and competition

    considerations were more important. The authors finding of a 2nd place

    ranking for Market can be distinguished from that of Hall and Hofer (1993) and

    Mason & Stark (2004) in that this study is not based solely on the screening

    stage, but instead assesses the relative importance of criteria throughout the

    entire selection process on a holistic basis. Equally, the authors finding that

    Market ranks so high relative to other criteria is testament to the importance of

    this criterion throughout the investment process and supports earlier studies

    in that respect.

    4.3 Unique and disruptive product

    Unique and disruptive product is ranked 3rd in the list, quite far behind Market,

    and shortly followed by Scalable Business Model and Commercial Proof of

    Concept.

    An explanation for a mid-ranking on Product well below that of Team could be

    that in VC, the technology is rarely market-ready, and knowledge seated in

    the Team is needed to modify or tailor the technology and associated

    products/services to meet customer requirements. It makes sense for Market

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    considerations to be more important than Product considerations as the

    Product may evolve over time, but a market for a product has to exist or be

    anticipated at the time of making an investment in a new venture.

    4.4 Scalable Business Model

    Scaleable Business Model is ranked 4th, very close to Product. This indicates

    a need for the VC to see that there is potential for the venture to increase in

    scale. The ranking of this criterion ahead of Commercial Proof of Concept

    indicates the VCs need to envision a large scale business even before a

    commercial proof of concept is established.

    4.5 Commercial P roof of Concept

    Commercial Proof of Concept is the 5th most important criterion according to

    the VCs interviewed, with only one VC ranking this the most important

    criterion. The distances between Commercial Proof of Concept, Scalable

    Business Model and Product are however very small.

    The importance of this criterion should however not be discounted. One later

    stage investor said he would not invest in a venture without a proof of

    concept. His view, echoed by other VCs, is that all of the listed criteria are

    important and he would not invest unless all criteria were met.

    4.6 VC specific factors

    VC specific issues are ranked by far the least important. Nevertheless, it is

    still not unimportant, with a mean rating higher than 5 for all three elements27

    27 On a scale of 1 to 10, 1 signifying least importance and 10 signifying highest importance

    .

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    The average of the fifteen28

    VCs who rated the elements of this criterion, are:

    Table 4: Average of VCs ratings of the importance of the elements of VC specific criter ion

    Confirmation of the importance of VC specific factors supports an earlier

    finding by Petty (2009) that VC specific factors 29

    , specifically the firms

    portfolio, has an effect on the decisions made by VCs in assessing potential

    investments. A subsequent report by the same author (Petty and Gruber,

    2011) provides evidence for their finding that VC fund-related reasons are the

    overall most important decision criteria with respect to rejecting a deal.

    Two of the respondents are associated with VCTs. VCTs operate under

    legislative constraints imposed by HMRC; as such the screening process

    operated by VCTs necessitates discarding of business plans that do not fall

    within the VCT criteria30

    . Both VCs from VCTs considered VC specific factors

    equally as important as the other factors (bar Market and Team, which were in

    combined 1st place).

    Some VCs said that they do not have hard and fast rules about the balance of

    their portfolio or the fund phase and that they would always consider investing

    in a business if it was a good business. Other VCs said VC specific factors

    were rarely problematic for them due to the size of their funds.

    28 One VC did not rate the elements of the VC specific criterion

    29 VC specific factors were recognised by (Petty 2009) as including factors such as the fund phase,

    the stage of the company and geographic region of the company. Geographic region within which

    company is situated, was deliberately excluded as a criterion in the investment criteria proposed to

    interviewees. This was done because not all the firms interviewed made investments outside of the UK

    and as a result inclusion of this criteria would have skewed results.

    30 http://www.hmrc.gov.uk/guidance/vct.htm#3 for guidance on VCT exclusions

    Mean 6.7 Mean 6.9 Mean 6.1

    PortfolioTimeframe for revenue

    generation Fund phase

    http://www.hmrc.gov.uk/guidance/vct.htm#3
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    The finding that VC specific factors rank least in order of importance should

    be treated with caution, as a few VCs mentioned that VC specific issues

    would be a gating criterion or a constraint or an override indicating that if

    this criterion is not met at the screening stage, the business plan would not be

    considered any further. At the stage where proposals are being seriously

    considered, the VC specific issues are a given and as such not considered

    as important relative to the other criteria. It emerges therefore, that VC

    specific factors may be an important reason for VCs to reject a proposal.

    Consequently, the importance of this criterion should not be underestimated.

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    5. Ranking of elements of criteria

    5.1 Team

    Having found that Management Team is the most important criterion for VCs

    when considering investments, the relative importance of the following

    characteristics of that criterion were considered:

    Table 5: Elements/characteristics within the Management Team criterion

    Entrepreneurs have to sell their venture to investors, employees and

    customers. According to the unimodel of persuasion, which explains how VCs

    respond to entrepreneurs presentations, the processing of the content of a

    message and cues other than the message, share the same route to the

    receiver in his processing of information (Chen, 2009). Separating out the

    message from the person and the qualities of the person delivering it, is

    therefore very difficult. For the same reason, it may be difficult for VCs to

    pinpoint exactly why they choose to back a particular entrepreneur/team, or

    whether their choice was influenced more heavily by the entrepreneurs

    personality or experience or education.

    VCs want to back good people; the question is how to spot them. VCs

    perceptions of others are often wrong, (Gladstone, 1988) as revealed by VCs

    failure to achieve accurate human capital valuation in 57% of deals (Smart,

    Entrepreneur/Team Evidence of relevance

    Industry experience Franke et al (2008) Gimmon & Levie (2009)

    Experience- previous venture Flynn (1991) Gimmon & Levie (2009)

    Field and level of education Shepherd (1999), Franke et al (2008)

    Leadership experience MacMillan (1985), Franke et al (2008) Gimmon & Levie (2009)

    Entrepreneur investing own money Writers addition- "skin in the game"

    Acquaintance among team members Franke et al (2008)

    Ages of team members Franke et al (2008) Gimmon & Levie (2009)

    Personal motivation Muzyka (1996)

    General likeability Writers addition

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    1999). Is it the case that VCs assess the wrong intangibles or do they attach

    inappropriate degrees of importance to the intangibles?

    The most consistent finding across studies is the importance VCs place on

    the ability of management31, whether it be management skill (Tyebjee, 1981),

    quality of management (Goslin, 1986) characteristics of the management

    team (Hisrich, 1990), or managements track record (Hutt, 1985). It is clear

    that a variety of team criteria are important to VCs; as a starting point to

    determine what these are, the author adapted the 7 criteria Franke, et al

    (2008)32 found to be most important (in order of preference)33

    :

    31 Except for (Hall, 1993) and (Keeley, 1989) who strangely found the entrepreneur/entrepreneur team

    not be important predictors of VCs decision policies.

    32 The author adapted the criteria used by Franke et al by combining University degree with Field of

    education to instead refer to Field and level of education. Prior job experience was changed to refer

    to Prior Start-up Experience in order to test the importance of this specific criterion. In the authors

    view, the Industry Experience criterion already used by Franke et al (2008) encompass ed previous job

    experience and as such was superfluous.

    33 Franke et al (2008) carried out this study by asking 51 VCs in Germany and Austria to rank 20

    teams described in terms of 7 characteristics. The control teams against which the decisions were

    measured, was the preferred upper quintile of all the VCs chosen teams.

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    Table 6: Summary of the order of relative importance of criteria, as found by Franke et al (2008)

    Franke et al (2008) found

    that it was not necessary

    for all members of the

    team to fulfil these criteria.

    As such, heterogenous

    teams may more easily

    fulfil all of the criteria VCs

    look for. However,

    heterogenous teams are

    more likely to not get

    along in challenging

    situations and so the author expects that VCs will consider this

    interpersonality aspect when assessing new ventures.

    Interestingly Franke et al (2008) found that a mixed team between ages 25

    and 45 fares much worse than a team consisting exclusively of founders

    between 35 and 45. During the authors first few interviews, VCs were asked

    how important they consider age to be. After a few interviews it became

    clear that it was difficult for VCs to weight age as an element without

    specifying the age spectrum. Most VCs who were asked about age,

    responded that age of the entrepreneur was not a factor unless on the outer

    edges of the spectrum. The outer edges is highly subjective, (and

    potentially age-ist!) and as a result the author decided to exclude age from

    the list of characteristics.

    1 Experience in relevant industry- all or some team members. This was found to be almost double as important as the field of education

    2 Field of education- some engineering, some management

    3 University degree- some or all team members

    4 Leadership experience- all or some team members

    5 Mutual acquaintance- for a long time professionally

    6 Age of team members- between 35 and 45

    7 Prior job experience- some start-up or some large firm

    Order of importance of criteria- summary of findings by Franke et al (2008)*

    * Each criterion consisted of the two elements stated in the alternative and were tested separately

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    Gimmon and Levie (2009) found 7 key capabilities34

    that enhance venture

    performance. Four of these capabilities were included in the authors list of

    criteria, overlapping with the criteria of Franke et al (2008). Entrepreneurial

    mind-set was not included due to the all-encompassing non-specific nature

    and also because one may assume that an entrepreneur would naturally have

    some degree of entrepreneurial mind-set if he/she had chosen that path.

    Founders team compatibility was not included as such, but inter-team

    acquaintance is considered similar and this criterion has been included.

    Learning ability was not included within the authors criteria, again due to the

    highly subjective nature of its interpretation and difficulties associated with

    recognising this capability in a person.

    The criteria chosen by Gimmon and Levie (2009) and Franke et al (2008) do

    not encapsulate any element of personality or charisma. In search of the

    appropriate expression for such an element, the author considered Passion.

    (Baum 2001) found that entrepreneurs traits, including tenacity, proactivity,

    and passion for work, exerted positive effects on venture growth. Passion

    has been advanced as an essential criterion:

    The first crucial sign Ive learned to look for is passion - Jon

    P. Goodman, private investor and founder of E2.

    There are many moments that are filled with despair and

    agony, when you have to fire people and cancel things and

    deal with very difficult situations... its so hard (to build a

    34 Gimmon and Levie (2009) determined that the following means and capabilities enhanced venture

    performance: Education; Entrepreneurial mind-set- this includes a wide range of entrepreneurial

    personality, culture and sense factor; Founders team compatibility; General management experience;

    Industry experience; Learning ability; Start-up experience (provided learning had taken place). They also

    found that academic titles, age, ethnicity, gender and parents were entrepreneurs did not enhance

    venture performance.

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    company) that if you dont have a passion, youll give up-

    Steve Jobs, CEO of Apple Inc.

    An entrepreneurs passion has been defined as intensive affective state

    accompanied by cognitive and behavioural manifestations of high personal

    value (Chen, 2009). In Chen et als study (2009) of the correlation between

    passion and VCs funding decisions, the visible outward expressions of an

    entrepeneurs passion was distinguised from the cognitive aspect they refer to

    as preparedness. In the study, Passion was made to manifest through facial

    expressions, body movement, tone of voice, and other nonverbal clues,

    whereas Preparedness was made to manifest in content and substance of the

    presentation. Perceived Preparedness was found to be positively related to

    the VC funding decision, but the effects of perceived Passion was not

    significant. This either shows that passion as perceived, is not important, or

    that the definition of Passion is perhaps more nuanced than that defined.

    Passion was not included as a criterion because the author simply did not

    believe than outward expressions of passion is very persuasive without an

    underlying preparedness. Preparedness was not included because the

    author did not believe that preparedness in itself, or even combined with

    Passion, would capture the personal characteristic required to persuade

    investors.

    An element of sincerity and credibility may be more valuable in persuading

    VCs. If this is true, it could explain why Preparedness, manifesting in content

    and substance, was positively related to the VC funding decision in Chens

    (2009) study. It is on this front that entrepreneurs have particular difficulty to

    persuade VCs that their new venture is plausible. The very newness of their

    idea (desirable distinctiveness) may be considered undesirable to VCs by

    virtue of inability of this distinctive idea to fit into institutionalised conventions

    (Navis, 2011). Navis (2011) proposes that the nature of an entrepreneurs

    distinctiveness is influenced by the market context; in an established market,

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    the entrepreneur has to fit within the category (legitimised) but has to be

    distinctive; in a new market, the entrepreneurial identity has to be definitional

    for the category with an emphasis of distinctiveness, but has to align with

    institutionalised understandings about the entrepreneurial role, activities and

    orientation to legitimise the distinctive idea.

    Credibility was not included because the writer felt that credibility in itself was

    insufficient35

    .

    General Likeability was added by the author, as a proxy for the X-factor, the

    element of personality VCs have a gut feel for. General likeability is also

    deliberately expressed as such to ascribe to it the subjective element of

    judgment.

    Question 2: In what order of relative importance do VCs rank team

    characteristics?

    The intention was to test whether VCs consider it important to like who they

    invest in, and if they do, how this element fared relative to the other elements.

    The aggregated results from the VC interviews, are included in Table 4:

    35 Subsequently an interviewee suggested Credible Ambition. See discussion below.

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    Table 7: Results from VC interviews on relative importance of elements of Team criterio n

    A histogram better illustrates the sum of the values calculated according to

    the Borda method:

    Mean 6.34Mean 6.34Mean 4.91Mean 4.13Standard Error 0.40Standard Error 0.34Standard Error 0.61Standard Error 0.42Median 6.75Median 6.50Median 5.50Median 4.00Mode 7.00Mode 8.00Mode 8.00Mode 4.00Standard Deviation 1.59Standard Deviation 1.38Standard Deviation 2.44Standard Deviation 1.69Sample Variance 2.52Sample Variance 1.89Sample Variance 5.94Sample Variance 2.85Kurtosis 2.78Kurtosis -0.17Kurtosis -1.66Kurtosis 0.45Skewness -1.54Skewness -0.73Skewness -0.11Skewness 0.7