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The Professional Association Accelerating Service Management Careers itSMF Sponsorship Opportunities 2014 Conference 50 sessions 10 keynotes 8 workshops CIO leadership forum 40+ exhibitors 5 Industry Awards 70+ speakers HOT Topic Panels 5 streams ITSM trends to 2020 BYOD DevOps security & governance networking cloud mobility ITIL Online virtualisation case studies EDMs app social media service support metrics trade show media advertising publications webinars and more … About the IT Service Management Forum Australia itSMF is the only independent and internationally recognised industry forum for IT Service Management professionals dedicated to promoting best practice and standards in the management and delivery of IT Services. itSMF provides an education forum to exchange views, share experiences and influence the continuous development of leading ITSM solutions. With 60 chapters globally representing 70,000+ members, itSMF provides a network of industry experts, information resources and events to deliver high quality consistent ITSM services for business, members and customers.

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The    Professional    Association    Accelerating    Service    Management    Careers  

itSMF    Sponsorship    Opportunities    2014  

Conference  50  sessions      10  keynotes      8  workshops      CIO  leadership  forum      40+  exhibitors      5  Industry  Awards        70+  speakers      HOT  Topic  Panels      5  streams      ITSM  trends  to  2020      BYOD    DevOps    security  &  governance      networking      cloud      mobility        ITIL  Online      virtualisation      case  studies    EDMs    app    social  media      service  support      metrics        trade  show      media  advertising      publications    webinars      and  more  …

About  the  IT  Service  Management  Forum  Australia  

itSMF     is    the    only    independent    and    internationally    recognised    industry   forum     for     IT     Service   Management       professionals      dedicated       to       promoting    best       practice      and       standards       in      the  management   and   delivery   of   IT   Services.   itSMF   provides   an  education   forum   to   exchange   views,   share   experiences   and  influence  the  continuous  development  of   leading  ITSM  solutions.  With   60  chapters  globally   representing   70,000+   members,   itSMF  provides   a   network   of   industry   experts,   information   resources  and   events   to   deliver   high   quality   consistent   ITSM   services   for  business,  members  and  customers.    

17th  National  LEADit  Conference    

2  |  P a g e  itSMF  Sponsor  Prospectus  2014  

itSMF  understands  that  demand  generation  is  the  top  corporate  objective  to  align  customer  acquisition  to  event  marketing  strategy.    It  takes,  on  average,  10  marketing-­‐driven  "touches"  to  progress  a  lead  from  the  top  of  the  funnel  to  the  top  revenue  line.  This  statistic  shows  why  the  practice  of  lead  nurturing,  increasingly  secured  through  industry  trade  shows,  is  essential  in  today’s  B2B  marketing  environment.  

As   a   LEADit   Partner   you   will   be   provided   with   new   multi-­‐touch,   multi-­‐channel  engagement  opportunities  to  nurture  new  customer   leads.    As  the   leading  source  of  ITSM  information,  education  and  engagement,  LEADit  will  help  you  build  your  vision  to   identify   challenges   and   scope   solutions   for   your   virtual   and   physical   marketing  journey.  As  a  high-­‐performing  company,  you  will  want  to   incorporate  this  event   into  your  marketing  mix.     Contact   Donna   Parker   on   03   9879   5466   or   email;   [email protected]   to  discuss  how  a  well-­‐considered  best-­‐in-­‐class  event  project  strategy  can  help  you  realise  corporate  value.  

COMMERCIAL  PARTNERING  OPPORTUNITIES  itSMF  has  redesigned  the  prospectus  this  year   into  company-­‐wide  Partnership  to   include  all  products  and  services  provided  by  the  Forum  in  six  types  of  partners.  There  are  five  benefit  categories  in  each  partner  level  to  give  you  ample  opportunities  to  integrate  the  LEADit  2014  Conference  with  your  demand  lead  management  processes  and  technology  to  itSMF  Members.  All  prices  are  annual  and  include  GST.      

 

As    the     leading     IT    Service    Management    event     in    Australia,    LEADit  2014     is     the    only     ITSM  Conference    with    the    global    success     and    profile     to    attract    quality    delegates,    speakers    and   sponsors.   It   is   the   leading   opportunity   to   access   over  500   national   and   international   ITSM   professionals,   related  association   and   media   partners   and   trends   in   this   business  sector   to   increase  exposure   of   your   company’s   products   and  services   in   Australia.     With   the   LEADit   2014   theme   of  “Connecting   the   Service   Management   Community”   we   will  build  on  our  fine  program  reputation  with  expert  industry  case  studies   and   interactive   sessions   to   exp lo re   the   best   way   to  manage  service  delivery  in  our  increasingly  connected  world.  

 

PARTNER  TYPES  

PRINCIPAL     $60,000    EXECUTIVE     $49,000  MAJOR     $32,000  ASSOCIATE     $13,200  SUPPORTING      $7,200  INDIVIDUAL          $4,750  

 

BENEFIT  CATEGORIES  

Membership  Conference  Seminars  Advertising  Online    (See  Partner  Menu  for    benefit  details)  

A   fantastic   job,   the   seamless   result,   the   sense   of  community   and   friendship   –   the   overall   WOW   of  LEADit  13!  We  believe  this  year  was  Macanta’s  most  successful  #leadit  yet.  I  loved  the  sense  of  community  and  friendship  in  the  Exhibitors  area  –  it  was  a  great  space  for  us  to  meet  delegates  and  fellow  exhibitors.  

Breed  Lewis,  Director,  Macanta  

17th  National  LEADit  Conference    

3  |  P a g e  itSMF  Sponsor  Prospectus  2014  

BENEFIT  DESCRIPTIONS    1.    MEMBERSHIP  –  Membership  to  itSMF    is  included  in  all  our  Sponsorshop  packages  -­‐  different  levels  of  membership  and  Seminar  tickets  are  now  included  in  each  Partner  category,  and  all  include  access  to  ITIL  Online,  Free  Webinars,  ITIL  Publication  discounts,  Bulletin  Subscription,  At  Your  Service  Magazine,  access  to  Special  Interest  Groups    and  Industry  White  Papers.    For  more  information  please  email  [email protected].        2.    LEADit  CONFERENCE  -­‐  Traditional  conference  stand  categories  (Diamond,  Platinum,  Gold,  Silver,  Bronze  and  Copper)  and  the  benefits  of  each  are  included  in  corresponding  partner  levels.  All  stands  include  space,  shell,  power,  lights  and  furniture  package.    For  exhibition  ‘space  only’  a  discount  of  5%  will  apply.      For  full  furniture  package  descriptions,  please  contact  [email protected].    3.    SEMINARS  -­‐  Now  included  in  the  top  Partner  categories.    For  more  information  on  benefits  please  email  [email protected].      4.    ADVERTISING  /  MEDIA  –  In  addition  to  conference  advertising,  Bulletin  ads  and  directory  listings  have  been  included.    5.    ONLINE  –  EDMs,  Webinars,  CDs  of  the  conference  sessions  and  5-­‐minute  videos  have  now  been  included.    

 OPTIONAL  EXTRA  SPONSORSHIP  OPPORTUNITIES–  Unique  opportunities  to  greatly  magnify  your  brand  exposure,  market  position  and  lead  generation  listed  on  page  6.  

 LEADit   is   the   largest   independent   IT   Service  Management   event   in   Australia   devoted   100%   to   the  management,   delivery   and   support   of   information   technology.    Managed     by    members     for     members,     the     itSMF     National     Conference     promotes     robust  discussion,   education   and   debate   to   collectively   develop   and   improve   industry   services,   including  hosting    the    itSMF    Industry    Awards    that    recognise    and    honour   the    best    efforts    in    IT    Service  Management,  formally  presented  at  the  LEADit  2014  Gala  Dinner  Awards  Ceremony.    THE  LEADit  2014  PROGRAM  will   include   international,  national  and  local  speakers  presenting  in  60  keynote  and   breakout   sessions   (including   Hot   Topic   Panels   and   the   very   popular  Hypothetical),   “How-­‐To”   Workshops,   Executive   Leadership   Brunch,   combined   Industry   Awards   &   Gala   Dinner,   Twiosk   and   a   social   networking   program   to   ignite   creative  opportunities   to   Connect,  Communicate  and  Collaborate  with  fellow  ITSM  professionals.      STREAMS  

1.   Service  Management   101   –   Getting   Started   –   ITIL   and   IT   Service  Management   need   not   be   daunting.    This   stream   is   for   delegates   getting   started   on   the   Service  Management  journey.    Topical  workshops  from  each  Service  Management  stream  help  delegates  understand  how  to  start  a  service  management  process.    It  will  explain  the  terminology,  concepts  and  principles  of  IT  Service  Management  frameworks,  and  provide  insight  into  how  to  implement  processes  and  functions  to  successfully  navigate  the  lifecycle.    

 2.    Service  Support  –  Maturing  SM  –  With  IT  being  at  the  core  of  many  business  processes,  it  is  important  to  ensure  that  IT  services  supporting  business  processes  are  realigned  to  their  ever-­‐changing  needs.  A  strong  procedural  layer  underpinning  the  frontline  will  ensure  that  new,  changing  or  expanding  services  will  not  undermine  core  delivery.  This  stream  will  focus  on  going  beyond  the  basics,  encouraging  a  culture  of  continuous  improvement,  embedding  regular  and  accurate  reporting  and  developing  your  staff  to  provide  excellent  service.  

   

17th  National  LEADit  Conference    

4  |  P a g e  itSMF  Sponsor  Prospectus  2014  

 3.    Mobility  /  BYOD  The  boundaries  of  the  IT  organisation  are  changing.  No  longer  does  the  IT  department  provide  all  the  technology  that  the  business  is  using  to  connect  to  IT  systems.  Consumers  have  access  to  a  dizzying  array  of  choice  in  power,  form  factor  and  fashion  at  home  and  there  is  increasing  demand  to  bring  this  technology  into  the  office.  The  IT  department  needs  to  work  out  how  to  manage  services,  deliver  consistent  experiences  and  ensure  that  the  business  operates  smoothly.  Service  Management  is  the  key  to  ensuring  that  the  IT  department  is  ready  to  meet  the  challenges  of  this  diverse  and  connected  environment.  In  this  stream  you  will  hear  how  IT  Service  Management  has  been  used  to  minimise  the  risk  and  maximise  the  benefits  Mobility  for  the  enterprise.  

 4.    Cloud  The  Cloud  presents  new  challenges  and  new  opportunities  for  IT  and  the  Business.  Many  IT  departments  are  approaching  the  cloud  with  caution.  However,  there  are  already  a  number  of  great  success  stories  where  agility  has  been  increased,  availability  and  resilience  improved  and  cost  contained.  For  every  success  story  the  path  is  littered  with  examples  of  mistakes  to  avoid.  Service  Management,  Governance  and  Security  are  key  skills  that  will  ensure  you  realise  the  benefits  and  avoid  the  pitfalls.   In  this  stream  you  will  hear  unique  Australian  case  studies  from  organisations  that  have  transitioned  workload  to  the  Cloud  safely  and  securely.  

 5.    CIO   Innovation  -­‐  The  Future  of  SM  –  This  stream  will  focus  on  new  technologies,   issues  and  processes  and  their  impact  on  organisations  from  an  ITSM  perspective.      What  Service  Managers  need  to  consider  is  how  to  manage  new  ideas,  measure  success,  maximize  return  and  leverage  information  to  get  value  from  their  service  management  processes  and  staff.  

 AWARDS   -­‐   the   itSMF   8 t h   Annua l   Industry   Awards,   held  Thursday  14  August  2014,   showcase   IT   Service  Management   Best   Practices   and  Standards   in   the   IT   industry  and  within  businesses  heavily  reliant  on   IT   for  the  management  and/or  delivery  of  customer   services.  The   IT   Service   Management   Awards   are   recognised   as   genuine   industry-­‐wide  awards  for  outstanding  achievement  in  the  field  of  service  management.    Visit  www.itsmf.org.au/awards  for  more  information  or  to  apply.    VENDOR  PRESENTATION  -­‐  LEADit  2014   offers   sponsors  the  opportunity  to   speak   directly   to  delegates   in  a  20-­‐minute  (in  total)  presentation  supported  by  a  session  chair  at  a  cost  of  $1,100    with  benefits;    your  speaker,  1  company  flyer  distributed  at  the  session  and  the  ability  to  scan  attendee  badges  in/out  of  the  session.    EXHIBITION  PLAN   -­‐   Information  may  be   viewed  online   at  www.itsmf.org.au/leadit/2014/exhibition/.   The  Exhibition  Guide  will   be  sent  once  sponsorship   is  confirmed.    Spaces  are  necessarily  smaller  this  year  due  to  venue  size  with  many  requiring  a  backing  panel  structure.    PARTNER  EXPRESSION  OF  INTEREST  FORM,  Terms  and  Conditions  &  Conference  Demographics  –  please  see  separate  documents  or  request  from  [email protected].    Applications  will  be  assessed  in  order  of  date  received  and  will  be  acknowledged  via  email  and  phone  call  from  the  sponsorship  manager.        VENUE  –  The  Pullman  Albert  Park,  Melbourne  VIC  –  Information  may  be  viewed  online  at  www.itsmf.org.au/leadit/2014/venue/.    ACCOMMODATION   –   Please   book   your   accommodation   at   the   conference   venue.     Special   rates   have   been   negotiated   at   two   price   points   for   the  Mercure   and   Pullman   onsite.     Visit  www.itsmf.org.au/leadit/2014/accommodation/.    

it SMF Sponsorship Opportunities 2014(all prices include gst)

PRINCIPAL PARTNER DIAMOND$60,000 (1 available)

Value: $ 99,595  

• Opportunity to provide case studies & articles*

• Free Webinars, ITIL Publication discounts, Bulletin

Subscription, At Your Service Magazine, access to Special

Interest Groups and Industry White Papers

• 25% off 5+ Staff conference regos

• Exclusive invitation for 2 to join itSMF Board Reception

MEMBERSHIP:  Corporate 20 / Access to ITIL Online

• Gala Dinner - 3x table branding + 4 dinner tickets

• Exclusive invitation for 4 to join itSMF Board Reception

• Sponsor of Gala Dinner & 10 min message

• Opportunity to provide a table gift

• POTY Award – branding & presentation

• LEADit Lounge

• Exhibit space 6x6, shell, 4 cupboards, 2 stands,

4 stools

• 4 Primary

• 2 Tickets to Post Conference Winery Tour

• 5 Exhibitor

• 3 Client (3-day)

• 4 CIO (1-day)

• 30 Customer Passes

• 20 min Vendor Presentation

• 3 Large (QLD VIC NSW ACT)

• 2 Small (SA TAS WA)

• Logo on 3 flyers per seminar (6 wks notice)

• Tickets 20/Quarter

• 1 x Bulletin Ad – ½ page

• 20 min Vendor Presentation

• 4 x Bulletin Directory Listing

• 1 x Bulletin bio (300 words)

• Logo on all LEADit advertising & signage

• 2 x A4 pages in conference guide

• 2 x A4 pages conference satchel inserts

• App Listing & 2 conference push notifications

• 6 x A4 PDF in App

• Logo on all external advertising

• 1 CD LEADit - PPT/audio• 1 EDM or 1 Webinar to all members• 1 EDM to 2 state lists• LEADit News - all issues• Logo Home Page itSMF Conference website• Conference website profile (600 words) & link• 5-min Subject Video on itSMF YouTube Channel• Use of Event Logo

EXECUTIVE PARTNER PLATINUM  $49,000 (1 available)

Value: $71,815  

• Opportunity to provide case studies & articles*

• Free Webinars, ITIL Publication discounts, Bulletin

Subscription, At Your Service Magazine, access to Special

Interest Groups and Industry White Papers

• 20% off 4+ Staff conference regos

MEMBERSHIP:  Corporate 15 / Access to ITIL Online

• Gala Dinner - 2x table branding + 4 dinner tickets

• Sponsor of Social Night & 10 min message

• Opportunity to provide a table gift

• IOTY Award – branding & presentation

• Exhibit space 6x5, shell, 3 cupboards, 2 stands,

4 stools

• 3 Primary

• 4 Exhibitor

• 2 Client (3-day)

• 3 CIO (1-day)

• 25 Customer Passes

• 20 min Vendor Presentation

• 2 Large (QLD VIC NSW ACT)

• 2 Small (SA TAS WA)

• Logo on 3 flyers per seminar (6 wks notice)

• Tickets 15/Quarter

• 1 x Bulletin Ad - 1/3 pg

• 4 x Bulletin Directory Listing

• 1 x Bulletin bio (250 words)

• Logo on all LEADit advertising & signage

• 1 x A4 page in conference guide

• 1 x A4 page conference satchel insert

• App Listing & 1 conference push notification

• 5 x A4 PDF in App

• 1 CD - PPT/audio• 1 EDM or 1 Webinar to all members• 1 EDM to 1 state list• LEADit News - all issues• Logo itSMF Conference website• Conference website profile (500 words) & link• 5-min Subject Video on itSMF YouTube Channel• Use of Event Logo

MAJOR PARTNER GOLD  $32,000 (9 available)

Value: $41,295

• Opportunity to provide a case studies & articles*

• Free Webinars, ITIL Publication discounts, Bulletin

Subscription, At Your Service Magazine, access to Special

Interest Groups and Industry White Papers

• 15% off 3+ Staff conference regos

MEMBERSHIP:  Corporate 10 / Access to ITIL Online

• Gala Dinner – 1x table branding + 4 dinner tickets

• Catering breaks sponsor

• Exhibit space 6x2, shell, 2 cupboards, 2 stands, 4 stools

• 2 Primary

• 3 Exhibitor

• 1 Client (3-day)

• 2 CIO (1-day)

• 20 Customer Passes

• 1 Large (QLD VIC NSW ACT)

• 1 Small (SA TAS WA)

• Logo on 3 flyers per seminar (6 wks notice)

• Tickets 10/Quarter

• 1 x Bulletin Ad - 1/4 pg

• 4 x Bulletin Directory Listing

• 1 x Bulletin bio (200 words)

• Logo on LEADit registration brochure, plenary

& conference signage

• 1/2 x A4 page in conference guide

• 1 x A4 page conference satchel insert

• App Listing

• 4 x A4 PDF in App

• 1 CD - PPT/audio• 1 EDM to 1 state list• 1 EDM or 1 Webinar to all members• LEADit News - all issues• Logo itSMF Conference website• Conference website profile (400 words) & link• 5-min Subject Video on itSMF YouTube Channel• Use of Event Logo

ASSOCIATE PARTNER SILVER  $13,200 (10 available)

Value: $15,420

• Opportunity to provide case studies & articles*

• Free Webinars, ITIL Publication discounts, Bulletin

Subscription, At Your Service Magazine, access to Special

Interest Groups and Industry White Papers

• 5% off 1+ Staff conference regos

MEMBERSHIP:  Corporate 5 / Access to ITIL Online

• Gala Dinner – 3 dinner tickets

• Exhibit space 3x3, shell, 1 cupboard, 1 stand, 2 stools

• 1 Primary

• 2 Exhibitor

• 1 CIO (1-day)

• 15 Customer Passes

• Tickets 5/Quarter

• 4 x Bulletin Directory Listing

• 1 x Bulletin bio (150 words)

• Logo on LEADit entry signage

• 1/4 x A4 page in conference guide

• 1 x A4 page conference satchel insert

• App Listing

• 3 x A4 PDF in App

• LEADit News - all issues• Logo itSMF Conference website• Conference website profile (300 words) & link• Use of Event Logo

LEADit Conference Benefits / Awards:

Online:

Seminars:

Advertising /Media:

Membership Value:

The Professional Association Accelerating Service Management Careers

5 | PAGE

INDIVIDUAL COPPER  $4,750 (8 available)

Value: $4,880     

• Opportunity to provide case studies & articles*

• Free Webinars, ITIL Publication discounts, Bulletin

Subscription, At Your Service Magazine, access to Special

Interest Groups and Industry White Papers

MEMBERSHIP: 2 x Individual / Access to ITIL Online

• Exhibit space 2x2, shell, 2 stools

• 2 Exhibitor

• 5 Customer Passes

• Tickets 2/Quarter

• 1 x Bulletin bio (100 words)

• Logo on LEADit entry signage

• App Listing

• 1 x A4 PDF in App

• Use of Event Logo

• LEADit News - all issues

• Logo itSMF Conference website

• Conference website profile (100 words) & link

INDIVIDUAL CONSULTANT  $3,460 (in addition to registration fee)

Value: $3,460

• Must already be registered to attend

• Free Webinars, ITIL Publication discounts, Bulletin

Subscription, At Your Service Magazine, access to Special

Interest Groups and Industry White Papers

MEMBERSHIP: 1 x Individual / Access to ITIL Online

• N/A

• Tickets 1/Quarter

• 1 x Bulletin logo

• Logo on LEADit entry signage

• App Listing

• 1 x A4 pages conference satchel insert

• Use of Event Logo

• LEADit News - all issues

• Logo itSMF Conference website

• Conference website profile (100 words) & link

SUPPORTING PARTNER BRONZE$7,200 (12 available)

Value: $ 8,150

• Opportunity to provide case studies & articles*

• Free Webinars, ITIL Publication discounts, Bulletin

Subscription, At Your Service Magazine, access to Special

Interest Groups and Industry White Papers

MEMBERSHIP: 3 x Individual / Access to ITIL Online

• Gala Dinner – 2 dinner tickets

• Exhibit space 3x2, shell, 1 cupboard, 2 stools

• 2 Exhibitor

• 10 Customer Passes

• Tickets 3/Quarter

• 1 x Bulletin bio (100 words)

• Logo on LEADit entry signage

• App Listing

• 2 x A4 PDF in App

• 1 x A4 pages conference satchel insert

• Use of Event Logo

• LEADit News - all issues

• Logo itSMF Conference website

• Conference website profile (200 words) & link

LEGEND 

All graphics supplied by Partner

Primary = Full 3-day registration including; sessions, social night & gala dinner

Exhibitor = 3-day registration including; exhibition only & social night

Client = Full 3-day registration including; sessions, social night & gala dinner

CIO = 1-day registration including; Day 3-all sessions & Exclusive CIO Leadership Forum

POTY = Project of the Year Award

IOTY = Innovation of the Year Award

SDTPOTY = Service Desk Team Project of the Year

SMC = Webinar – self host with speaker & landing page link

Customer Pass = Day Exhibition 1.00 – 5.00pm

EDM - 1 x A4 Electronic Direct Mail advertorial & link (first come first serve 10 available)

Bulletin Ads & Bios = LEADit printed issue

Logo – Use of itSMF Sponsor logo

CD PPT/Audio – All session audio linked to slides

Vendor Presentation – Own speaker, 20 min, branding, 1 flyer & scan attendees

Bulletin Directory Listing = Any edition

*Case Study (must be submitted via review process)

Articles – Opportunity to provide / write articles with byline, specialist ITSM information via articles & case studies to define your market showing the value of your product / service without naming it.

Video – Opportunity to provide a professional 5 minute video to be posted on the itSMF YouTube Channel – must be independent, non-marketing material, of value to membership (does not include production cost)

Catering Breaks: Lunch, Morning & Afternoon Tea branding (first come first serve 8 available)

Supporting Document: Terms & Conditions / Selection Process, Conference Demographics and Expression of Interest Form

ü Ancillary Sponsorships

ü Conference Satchel (x1) $10,000

ü Coffee Cart (x2) $6,600

ü Lanyard (x1) $6,600

ü Pocket Program (x1) $5,500

ü Charge Bar (x2) $4,900

ü Conference Compendium $4,400

ü Twiosk (social media concierge) $4,400

ü LEADit Lounge (x4) $4,620

ü Massage Angels (x2) $3,800

ü App Sponsor (x1) $3,800

ü Water Station (x1) $3,300

ü EDM to all Members (x10) $3,300

ü Webinar (x10) $3,300

ü Pens (x1) $1,675

ü Pads (x1) $1,675

ü Conference Satchel Insert (x1) $1,100

ü Vendor Presentation (20mins) $1,100

ü EDM to 1 state* (3 per state) $550

ü 1 CD PPT/audio (Unlimited) $490

Take advantage of unique opportunities to greatly magnify your brand exposure, market position and lead generation. For more information email [email protected]

LEADit Conference Benefits / Awards:

Online:

Seminars:

Advertising /Media:

Membership Value:

The Professional Association Accelerating Service Management Careersit SMF Sponsorship Opportunities 2014(all prices include gst)

itsmf.org.au itSMFitsmfa#leadit itsmfau itSMF Australia itsmfa

Note: All ads, articles, branding materials, video presentations and slides are subject to itSMF approval. All Partners will receive a list of participating delegates at the conference to include name, company, state and email.

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