It’s Not My Job…..But It Is!It’s Not My Job…..But It Is!

Asking the Hard QuestionsAsking the Hard Questions

• Have we become complacent?• Have we sold NARFE as worthwhile to join?• Does our structure encourage new members?• Have we provided what is needed to sustain

membership?• Have we encourage and developed new

leaders?

• Is what we are doing important?Is what we are doing important?

Team BuildingTeam Building

Team BuildingTeam Building

• Recruit capable people

• Clear expectations and time required – Don’t over/under sell the time– Be realistic

• Adequate information and help available

• Make meetings worthwhile & well planned

Team BuildingTeam Building

• Become prepared and knowledgeable

• Provide training in the job– Use the www.NARFEWA.net web site

• Plan for the unexpected

• Form & use committees and task forces

Responsibility, Cooperation & Responsibility, Cooperation & CoordinationCoordination

Minimal Standards of the TeamMinimal Standards of the Team

• Show up at meetings & on time

• Return calls and emails in a timely manner

• Complete tasking or assignment

• Let people learn from their mistakes

• Give POSITIVE criticism

• Don’t make all the decisions yourself

• Be flexible

CooperationCooperation

• Working together for a common goal or purpose• Accomplished by:

– active listening– shared ideas – respecting the point of view of others– not stereotyping the individual or situation– being willing to change or compromise

CoordinationCoordination

• Determine who is responsible for coordination• Learn to delegate

– Communicate the task– Furnish context for the task– Determine standards– Grant authority– Provide support– Get commitment

PlanningPlanning

Keys To PlanningKeys To Planning

• Write the plan down and share it

• Make long and short range plans

• Include an action plan or step– What is the action– Who is responsible for this action– When is it due– What outcome do we want

CommunicationCommunication

Successful CommunicationSuccessful Communication

• Actively listen

• Think things through carefully

• Come directly to the point

• Do not exaggerate

• Above all else ……share with everyone involved

How we communicateHow we communicate

NARFE ReportsNARFE Reports

WE REACHED THE TOPWE REACHED THE TOP

BECAUSE IT IS OUR JOB!!!