Renaissance Hotel,

Mumbai

The future of RETAIL is not coming.

IT'S ALREADY HERE

POST SHOW REPORT

Co-located event: Organised by

Organised by

Sponsors for

IRF 2018

2

Shopping Centre Partner

Organised by

IRF 2018

3

HIGHLIGHTS

thThe 15 edition of INDIA RETAIL FORUM witnessed a splendid

participation and overwhelming response.

With the aim of taking everyone to the “Future of Retail”, Reed

Exhibitions India had successfully managed to take the

Forum to the next level and give a platform to gain valuable

insights, network with the retail fraternity of highest value as well

as experience what the future of retail holds for all.

37% Increase in delegate

participation over IRF 2017 Edition37%

21% Increase in showspace21%

Go Connect witnessed a record number

of meetings. 541 meetings. 96% rise in

meetings (276 meetings fixed in2017)96%NPS Score of the show

is 36 and for real estate

it's 5555%

2 Fashion Shows to mark the launch of new

product lines

Organised by

INTERNATIONAL BRANDS at IRF

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BO CONCEPTSince 1952.

Present in 65 countries.

Average shop size 500 sq m.

C HOUSE CAFÉSince 2006.

Present in over 12 countries.

CAMAIEUSince 1984.

Present in over 20 countries.

Average shop size 200 sq m.

GUINOTSince 1962

350 shops across Europe,

USA, Asia. Average shop size

200 sq m.

MALT LABSince 2010.

From Singapore with average

shop size of 600 sq m.

MARINA HOMEEstd in UAE since 1997, have

strong presence in Asia,

Middle East. Average shop

size 3000 sq m.

MARWASince 2003.

From Morocco with average

shop size of 250 sq m.

Present in 6 countries.

First Time Attendee Tour

Fashion show for new product launch

Organised by

IRF 2018 at glance

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2500+Sq m Exhibition Area

2300+Delegates

200+Exhibitiors

15+

700+

International Brands

Participating Brands

150+

540+

Speakers

Business Matchmaking Meetings confirmed

40+

213+

Conference Sessions

Retailers

Organised by

Conference Highlights

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JLL releases Realty Report:

JLL released their latest report titled “ India's Retail Realty – A

Changing Face” at IRF 2018. The report analyses the changing

retail ecosystem in India and how developers are making use of

past experiences and learnings to create more superior quality

malls. Rationalisation of supply is highlighted in the paper with

superior quality malls estimated to form 64% of the total supply

in the future (2018-2022) as compared to 46% during 2008-

2012.

Retail Interview of the Year:

The highlight of IRF 2018 was a one-to-one session with Kishore

Biyani, Founder & CEO, Future Group, the doyen of modern

Indian retail. In a candid session with Anuj Puri of Anarock Retail,

he shared the future plans of Future Group as well as his views

on the huge retail potential that India offers stating that India's

overall economy is expected to rise to USD 5 trillion by 2030.

The audience was indeed spellbound by the session as it was

insightful as well as knowledgeable.

DLF Shopping Malls launch Phygital Application:

DLF Shopping Malls, the country's biggest & largest physical

market place announced the launch of India's first ever retail

phygital application – “Lukout”. The application is a one stop

solution that offers highly personalized proximity based

engaging content in terms of latest looks, latest trends, real time

location based offers while providing conveniences like one

touch parking payment, valet, concierge as well as having its

own social network.

Suresh Prabhu, Hon'ble Minister for Commerce & Industry and

Civil Aviation, delivers the Keynote Address:

IRF 2018 was honoured to have the Hon'ble Minister deliver the

Keynote Address…

“I am very happy that the 15th India Retail Forum is taking

place. It strongly supports the retail movement that is now

taking anew shape in India. I believe retail trade has the ability

to produce a huge number of jobs. It is a strong link and

interface between the manufacturer, service provider and buyer.

That's the cutting-edge where transactions are taking place and

we strongly support it. Organised retail has come a long way,

however the small retailers and family owned business were

there all the time, and unlike other countries we haven't

nationalised it. Therefore organised retailers and small retailers

must learn to live with each other and should work in a manner

where both get benefits out of it. I strongly believe this

partnership will go a long way in helping businesses and the

economy to grow. My best wishes are with IRF2018. Thank You.”

Organised by

Exhibitors at IRF18

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200+Exhibitors

93%Of exhibitors were satisfied

with IRF and happy with

the delegate participation

and interest.

Facilities

management

4.2%

5.6%

Retail-Brands

Retail-Big Box

6.3%

Real

Estate

Consultants

12.3%

Tech 17.1%

Mall

Developers

27.6%

Retail

19.6%EXHIBITOR Category Infra 3.5%

3.8%Need to be Category

Organised by

Delegate Facts

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Business Designation Breakup Functional Department Breakup

4.2%Strategic Planning

Senior Management

Sales

Operations/General Management

Marketing

Leasing

IT/Tech

Business Development

15.1%

17.8%

6.1%

9.8%

22.0%

3.2%

21.8%

Director/Head

30%

Manager/Asst.Manager

19%

Managing Director/Country/Area Manager

Sr. Manager

Executive/Executive

10%

President/CEO/Chairman

/Board Member

Total5%

19%

17%

Organised by

Delegate Facts

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Delegate objective for visiting IRF 2018

Delegates Interest

Retailer/ Brand

Real Estate/Property Developer

Consulting/Other Business Services,

Retail/InStore Solution Provider

Investor/ Financer

Facilities Management/Solution

Provider4%

6%

10%

11% 16%

Mall Owner

19%

26%4%

3%Architects &

Designers

Tech Provider

33%

Building (To meet new people and to create new opportunities)

12%

Exploring (To explore latest trends and innovations in the industry)

12%

Fishing (To meet as many business prospects as possible)

6%

Learning (To learn and gain knowledge of the industry)

5%

Re-Connecting (To meet existing contacts to review business)

2%

Socializing (To meet existing contacts and socialize)

Targeting (To meet specic people to achieve specic business objectives)

30%

Organised by

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On Ground @IRF18Chiefs of 150+ Brands on Stage: The Forum witnessed participation from representatives

of all leading brands, mall developers and retail tech and service provider companies. The

conference sessions with 3 exclusive tracks running parallel had all the heads on stage

deliberating and discussing relevant issues in their respective sessions and thereby

providing insights and clues on the way forward for the retail industry.

IRF witnesses record footfalls:

IRF 2018 witnessed a huge increase in turnout. Footfalls were unprecedented.

Exhibition space went up by 21%, exhibitor participation by 13% and delegate

participation by 37% . Anybody and everybody connected to the retail

industry was present and wanted to be a part of the action.

Organised by

Go Connect goes full all day: Go Connect, the Business

Matchmaking Platform was a huge draw at IRF 2019. Empowering

participants to socialize, network and get connected to the right

business prospects, the platform received a record 2900+

requests for meetings out of which 541+ meetings were held on

site.

Tough Day for Food Retailers: Food Service retailers – Wow Momo,

The Thick Shake Factory and The Chocolate Room had a field day

sampling their exclusive offerings to the retail fraternity. The Forum

provided these food service retailers the right opportunity to explore

business alliances and partnerships. Participants enjoyed sampling the

food items and kept going back for more.

Closed Door Franchise Summit: Held on the first day, the Franchise Summit saw

a record participation from 11 international brands, ranging from fashion to F&B

and health & beauty to household and home interiors, looking for opportunities

to enter the Indian market. The international brands gave their company /

product presentations to an exclusive gathering of Master Franchisees specially

invited for the Summit, which was then followed by a networking session to

facilitate potential business contacts and alliances.

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Organised by

Session for International Retailers: Day 2 at IRF had a session, “International

Retailers in India” which had representatives of international brands like

Matalan, Marina Home Interiors, Camaieu, Bo Concept and Tous discussing

the potential and business opportunities the Indian market has for

international brands. The session also had panelists from Major Brands,

Lacoste, Virtuous Retail and Inorbit Malls.

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New Product launches with Fashion Show: Sabhyata – a women's ethnic

wear brand presented their forthcoming collection with a fashion show just

before the Retail Awards. The collection showcased a variety of exclusive

designs in colours and styles which are sure to appeal to women.

Women's Secret – an exquisite collection of lingerie was presented by the

brand which is soon to be launched in the Indian market.

Round tables & Solo Sessions: The Omnichannel Forum featured a Roundtable

session - “Journey to new Retail”. The session focused on how innovations like

cloud, AI and big data technologies are redefining the retail business. It provided

the audience an opportunity to leverage the know- how and practical experience

of how the world's leading retail businesses across the globe are driving their

digital transformation.

A Solo session was presented by IKEA – “Learnings of a foreign retailer from

India: IKEA's journey”. An insightful presentation with valuable learnings.

Organised by

Media Coverage

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Organised by

Testimonials

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“A UNIQUE PLATFORM

WHEREIN RETAILERS &

DEVELOPERS COME

CLOSE TOGETHER SHARING

THEIR EXPERIENCES”

“THE CROWD TURNOUT WAS

VERY GOOD THIS YEAR

COMPARED TO

PREVIOUS EDITIONS.”

“GREAT JOB

DONE”

INORBIT MALLS

KSHITIJA VERENKAR

SR.MANGER MARKETING

“GOOD SESSIONS

& QUALITY.

CROWD RESPONSE

WAS GOOD.”

PACIFIC

ANSHUL PAHUJA

VP - LEASING

“VERY USEFUL,

INTERACTIVE & A

GREAT SERIES TO MEET

THE RETAIL FRATERNITY.”

“GOOD CONTACTS

UNDER ONE ROOF.”

NUMERO UNO CLOTHING LIMITED

AVISHEK CHATTERJEE

GENERAL MANAGER

VEGAS (PRATHAM GROUP)

RAVINDER CHOUDHARY

GM

THE CHOCOLATE ROOM

G.T.H DINESH

ASST. DIRECTOR

“GOOD LEARNING

& VERY NICE

PLATFORM.”

CRAVATEX BRANDS LTD.

SHRUTI VARTAK

DGM

ARVIND INTERNET

GOKULNATH.S

HEAD RETAIL - CREYATE

KNIGHT FRANK

BHAVNA MISRI

CO- HEAD RETAIL

“IRF IS THE

OSCARS OF

RETAIL.”

Organised by

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Testimonials

METRO MALL (WEST PIONEER PROPERTIES INDIA PVT. LTD.)

SUDHIR THALAMCHERY

AGM MALL DEVELOPERS

“EXPLORE OPPORTUNITIES, TO

MAKE YOUR PRESENCE FELT IN

THE RETAIL FATERNITY.”

“IT WAS AN AMAZING

EXPERIENCE

TO MEET NEW PEOPLE

AND EXCHANGE

AMAZING IDEAS,WAS

AN OCEAN

OF IDEAS.”

THE THICKSHAKE FACTORY

MUFFADDAL

FRANCHISE MANAGER

DEKI ELECTRONICS

ARUN MENON

NATIONAL SALES MANAGER

“IT WAS AN

ENRICHING

EXPERIENCE

& WE GOT TO

INTERACT WITH

REALLY

GOOD CUSTOMERS.”

SHAZE LUXURY RETAIL PVT. LTD.

BEJAN BHARUCHA

HEAD - RETAIL OPERATIONS

“SHOW IS GREAT FOR

NETWORKING WITH

COLLEAGUES.”

“MOST POPULAR IRF,

I HAVE EVER ATTENDED.” BENTEL AASOCIATES INTERNATIONAL

S.ROBERTS

CHAIRMAN

Thank You