itm215 operations for sap hana with sap solution manager 7 · pdf filemonitoring sap hana with...

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ITM215 – Operations for SAP HANA

with SAP Solution Manager 7.2

© 2015 SAP SE or an SAP affiliate company. All rights reserved. 2

Speakers

Las Vegas, Oct 19 - 23

Janko Budzisch

Stefan Lahr

Barcelona, Nov 10 - 12

Janko Budzisch

Stefan Lahr


Disclaimer

This presentation outlines our general product direction and should not be relied on in making a

purchase decision. This presentation is not subject to your license agreement or any other agreement

with SAP. SAP has no obligation to pursue any course of business outlined in this presentation or to

develop or release any functionality mentioned in this presentation. This presentation and SAP's

strategy and possible future developments are subject to change and may be changed by SAP at any

time for any reason without notice. This document is provided without a warranty of any kind, either

express or implied, including but not limited to, the implied warranties of merchantability, fitness for a

particular purpose, or non-infringement. SAP assumes no responsibility for errors or omissions in this

document, except if such damages were caused by SAP intentionally or grossly negligent.


Agenda

1. Introduction: SAP Solution Manager and SAP HANA

2. Monitoring SAP HANA with SAP Solution Manager

3. Performing Root Cause Analysis for SAP HANA

4. Planning and Executing Regular Tasks for SAP HANA

Public

Introduction


SAP HANA In-memory data platform for real-time analytics & applications

SAP HANA combines database, data

processing, and application platform

capabilities in-memory.

By providing advanced capabilities, such as

predictive text analytics, spatial processing,

data virtualization, on the same architecture,

it simplifies application development and

processing across big data sources and

structures.

This makes SAP HANA the most suitable

platform for building and deploying next-

generation, real-time applications and

analytics.


What is SAP Solution Manager? Introduction

Change

Build SAP like a Factory Run SAP like a Factory

Business Process Operations

Application Operations

Build

Execution

Test

Execution

Deployment

execution

Build Mgmt

Test Mgmt

Release &

Deployment

Mgmt

Design Mgmt

IT Service Management

Minor Release

Urgent Change

IT Portfolio and Project Management

Project

Portfolio

Major Release

Business

Requirement Enhancement

Incident

Problem

Request for

Change

Service

Request

Single Source of Truth

SAP Solution Manager

SAP Solution Manager supports your entire solution (including SAP HANA)


Scope of Application Operations

System & Application

Monitoring

One infrastructure for monitoring and alerting covering

SAP & non-SAP applications

- System Monitoring

- User Experience Monitoring

- Integration Monitoring

- Job Monitoring

- HANA and Business Intelligence Monitoring

Technical Analytics &

Dashboards

Metric value analytics for different target groups with

sufficient look-and-feel

- Integrated into Monitoring Applications

- Cross Applications via Dashboard Builder

- Customer specific via Dashboard Factory

Root Cause Analysis &

Exception Management

Analyze issues in heterogeneous landscapes, ensure

compliant configuration and reliable handling of technical

and business exceptions

Technical Administration &

Guided Procedures

Central management of customer landscapes,

automated and guided handling of IT related activities

including IT Task Management

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Monitoring SAP HANA with SAP Solution Manager


HANA Operation – tools overview

The SAP HANA studio is

both the central

development environment

and the main

administration tool for the

SAP HANA database.

With SPS09 additionally a

first version of the web-

based tools SAP DB

Control Center and SAP

HANA Cockpit are

available for monitoring

SAP HANA. They can also

be used on mobile

devices.

Furthermore SAP HANA is

fully integrated into SAP

Solution Manager.

SAP HANA

SAP HANA Studio

Central development environment and main

administration tool for SAP HANA, based on Eclipse

SAP DB Control Center & SAP HANA Cockpit

Web-based tool for landscape Web-based tool to monitor

monitoring of SAP databases individual SAP HANA databases

SAP Solution Manager / DBA

Cockpit

Central tool to manage the SAP landscape, based on

the SAP NetWeaver Application Server


Introducing monitoring and alerting in SAP Solution Manager

SAP HANA

User Experience Monitoring

Alert Inbox

Alerting Monitoring

Integration Monitoring

System Monitoring

HANA and BI Monitoring

Alert Details

Email/Ticket

Job Monitoring


Architecture view

Solution Manager HANA DB

Regular alert metric

+ statistics data collection

Metric store RCA info cubes

Alert Inbox

Regular statistics data

history & alerting

Online monitoring

views (SYS.M_...)

Statistics history (_SYS_STATISTICS.HOST...)

HANA Alert View

SQL (5 min or lower

frequency metrics,

statistics data)

Hostagent

Diagnostic

agent

Web service (high frequency

availability metrics)

HANA Host


System Monitoring for HANA

ensures stabile operation of

complete SAP HANA stack:

System monitoring for SAP HANA

Availability Alerts delivered

by SAP Host Agent

Performance Alerts (Memory

Usage, Size of Data Storage,

Long-Running Statements, …)

Exception Alerts (General

Exceptions, Table Exceptions,

…)

Configuration Alerts

(License Expiry, Trace

Settings, …)

Self Monitoring Alerts

(Diagnostics Agent availability,

Extractor availability)

Hierarchy View Event and Metric View


HANA DB monitoring on instance level

System Layer

Database Layer

DB Instance Layer

Host Layer

Database instance level separation

in system monitoring views

All metrics are still available via

non-instance specific templates

No action required after Solman

upgrade


HANA DB replication monitoring

Automatic landscape recognition requires HANA

SPS10

Replication status metrics on replication scenario

level

Active DB metrics collected on primary DB cluster

only

Host level monitoring on all hosts (primary +

secondary)

No DB metrics collected on secondary DB (no SQL

connect possible yet). Instance and DB level inherit

status from below only

DB switch over automatically detected

and monitoring re-configuration triggered

Further „secondary“ clusters also supported Secondary Cluster Primary Cluster

Replication

Scenario


New metrics for SAP HANA in SAP Solution Manager 7.2

Dynamic Tiering: To implement a multi-temperature memory strategy in your SAP BW, you can use the extended table concept with SAP HANA Dynamic Tiering. Using this concept, you can store warm data - with specific usage profiles without functional restrictions - in extended tables, which are managed by SAP HANA. This enables you to optimize usage of the main memory in SAP HANA.

Smart Data Streaming: The SAP HANA smart data streaming option processes high-velocity, high-volume event streams in real time, allowing you to filter, aggregate, and enrich raw data before committing it to your database.

Smart Data Integration (Data Provisioning): Extends HANA by providing a architecture supporting all styles of data delivery: real-time, batch and federation (SDA) and all styles of deployment: on premise and cloud. Provides both data replication and data transformation services

SAP Solution Manager supports monitoring these options with new metrics

SAP HANA Options


SAP HANA Alert Inbox integration

Alert Inbox provides efficient alert

handling mechanisms like:

Status Tracking

Alert Postponement

Incidents/Notifications creation

Integration to 3rd party event management

and ticketing systems for HANA specific

database alerts.

Execution of Guided Procedures for HANA

specific database alerts.

All alerts available in HANA Studio are

also available in Alert Inbox of SAP

Solution Manager.

HANA Alerts in HANA Studio

Alert Inbox in SAP Solution Manager

Public

Demo

HANA Monitoring and Alerting


HANA and BI monitoring with SAP Solution Manager 7.2 The challenge

SAP HANA In Memory Platform

Smart Data Streaming

XS Engine

Dynamic Tiering

On Premise and Cloud sources of Data

BI Platform The transition from using SAP HANA as

database foundation, to the usage as a

platform leads to the need of enhanced

monitoring capabilities.

SAP Solution Manager 7.2 summarizes

monitoring features for HANA as a

platform together with BI as a platform to

the HANA and BI Monitoring application.

Following this approach, new HANA

components will be covered step by step.

…


HANA and BI monitoring with SAP Solution Manager 7.2

System Monitoring

Alert Inbox Overview

System View

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Performing Root Cause Analysis for SAP HANA


Root Cause Analysis for SAP HANA Overview

Database Analysis

E2E Exception Analysis

E2E Trace Analysis

E2E Change Analysis

For the case that the alert is more

complex or if some more detailed

analysis is required, SAP Solution

Manager provides the Root Cause

Analysis functionality for SAP HANA.

• Detailed error statistics about

HANA issues

• Capacity analysis for HANA

column and row stores

• HANA memory usage analysis

• HANA parameter history and

change analysis

• Detailed tracing of HANA queries


Root Cause Analysis for SAP HANA Workload analysis for SAP HANA (via Database Analysis)

Possibility to evaluate memory utilization per

HANA service

The “Merge Statistics” view displays the average

runtime of merge operations per schema.

Database Analysis

Database Analysis


Root Cause Analysis for SAP HANA Change Analysis and Reporting for SAP HANA

E2E Change Analysis

E2E Change Analysis for SAP HANA shows

number of HANA DB parameter changes

over time. The change details view offers

direct jump-in to Configuration Change

Reporting.

Configuration Change Reporting for SAP HANA

provides access to change history for single

HANA DB parameter and allows to compare

different HANA installations with each other

Configuration Change Reporting


Root Cause Analysis for SAP HANA Exception Analysis for SAP HANA

The overview screen shows statistics on

errors reported by HANA index servers over

selected time.

The detail view shows error text and

number of errors per error type, reported

by HANA with capability to jump into Log

Viewer.



Log Viewer


Root Cause Analysis for SAP HANA E2E Trace for SAP HANA

ABAP stack

WP1

WPn

HANA

User sessions

with dialog steps

Work processes

T1

Tm

HANA

connections /

sessions

HANA threads

ABAP

Trace SQL

Trace

WebGUI (HTTP)

(Passport injection, trace levels via SAP

Client Plugin)

SAPGUI (DIAG)

(Trace levels via OK-code /$gui_e2e_trace)

Passport (incl.

Trace flags)

Passport (incl.

Trace flags)

Frontend trace

Frontend trace

(simulated)

DB

Traces Expensive

Statements

Collect server trace data

Run application /

create E2E trace

1

Upload client trace data

2

Upload client trace data 2

Collect trace data and

view results 3


HANA E2E Trace Analysis

Summary View

Server Analysis

Public

Demo

HANA Root Cause Analysis

Public

Planning and Executing

Regular Tasks for SAP HANA


Regular system administration tasks for SAP HANA

Transition to new Platform leads to change in typical

Administration tasks, among others:

Scale up

Scale

out

SAP HANA database

Log Area

(disk)

Data Area

(disk)

Memory

Savepoint COMMIT

Data Backups Log Backups

SAP HANA

Database Backup Server

(3rd Party)

Backup/

recovery controlled by

HANA

Backup Agent

(3rd Party)

Storage System Storage System

Source Database

online

Database backup files Online

Database Backup Database Recovery

Target Database

(copy)

Memory Volume Management

HANA Growth Management

System Health Check

Backup & Recovery

Restore Test

System Copy & System Refresh

Disaster Recovery and Fail-over Test

Security Controls

„After Transition to the new

Technology Platform all

Re-occurring tasks that used to

be a commodity shall be

executed according to a newly

defined standard – optimized and

continually improved according to

SAP Recommendations

and with as little disruption to the

IT organization as possible“

Objective


Guided Procedures Management

Guided Procedure Authoring

Guided Procedures Scheduling

Guided Procedures

Runtime

Guided Procedure Log Book

Guided Procedure Browser


Trigger for Guided Procedures

Perform Route Cause Analysis and alert

resolution in a standardized and controlled

way powered by Guided Procedures or

Knowledge Articles

Root Cause Analysis & Alert Resolution

Perform day-to-day operational activities

centrally in a guided and reproducible

way; execution is triggered by IT Task

Management

IT Task Management

Guided Procedure Guided Procedure


Assigned to specific alert types in Alert Inbox

Execution is possible out of Alert Inbox

SAP delivers Guided Procedures for several

HANA Alerts with Solution Manager

→ these can be copied and adjusted by

customers

Guided Procedures for HANA Alerts

Alert Inbox

Alert Details


SAP HANA Specific Guided Procedures

ID HANA Database ALERT Guided Procedure Name

1 Check host free physical memory HANA Alert 01: Host free physical memory

3 Check inactive services HANA Alert 03: Check Inactive Services

4 Check restarted services HANA Alert 04: Check restarted Services

10 Check param mergedog delta merge HANA Alert 10: Check Parameter (generic)

12 Check shared memory used size for category TOPOLOGY HANA Alert 12: Check Shared Memory

16 Check lock waittimeout HANA Alert 10: Check Parameter (generic)

17 Check record count of not partitioned column table HANA Alert 17: Check Table Partitioning

19 Check delta memory record count * table column count HANA Alert 29: Check size of delta memory

20 Check table growth of not partitioned column table HANA Alert 17: Check Table Partitioning

27 Check record count of column table partition HANA Alert 17: Check Table Partitioning

28 Check last save point time HANA Alert 28: Check Last Save point time

29 Check size of delta memory HANA Alert 29: Check size of delta memory

31 Check license expiration HANA Alert 31: Check License Expiration

32 Check whether the database is running in log mode OVERWRITE HANA Alert 32: Check DB is recoverable

33 Check database supports point-in-time recovery HANA Alert 33: Check Log_mode of HANA

34 Check availability of volumes for backup HANA Alert 34: Check Backup Volumes

35 Check whether a data backup exists HANA Alert 35: Check Data Backup exists

36 Check last data backup HANA Alert 36: Check last data backup

37 Check the age of the last data backup HANA Alert 37: Check age of data backup

38 Check last log backups HANA Alert 38: Check last log backup

40 Check column table size with resp. to total memory alloc. limit HANA Alert 17: Check Table Partitioning

42 Check a long lived cursor HANA Alert 42: Check long-lived Cursor

44 Check currently utilized percentage of main memory HANA Alert 44: Licensed Memory Exceeded

45 Check column table size with resp. to main memory alloc. limit HANA Alert 17: Check Table Partitioning

49 Check blocked transactions HANA Alert 49: Check Blocked Transactions

50 Check number of diagnosis files HANA Alert 50: Number of Diagnosis files

51 Check size of individual diagnosis files HANA Alert 51: Size of Diagnosis files

Guided Procedures for HANA Database Alert Handling

Product Guided Procedure Name HANA HANA DB Admin Daily Tasks HANA HANA DB Admin Regular Tasks

SLT SLT for HANA Admin Daily Tasks

BW BW Admin Monitor BI Platform BW BW Admin Monitor WHM BW BW Admin Monitor Reporting

Guided Procedures for HANA related regular tasks

Public

Demo

Guided Procedure for HANA Operations


Summary SAP HANA operation with SAP Solution Manager 7.2

SAP Solution Manager supports all aspects of operations

for SAP HANA as : Monitoring, Root cause analysis

and administration

Guided Procedures support alert resolution and regular

administrative tasks which are constantly enhanced

SAP Solution Manager follows continuously the HANA

platform strategy by providing new content and

capabilities

Following this approach SAP provides with SAP

Solution Manager 7.2 a dedicated HANA and BI

Monitoring, covering all aspects of HANA as a

platform

38 © 2015 SAP SE or an SAP affiliate company. All rights reserved.

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Further Information

Related SAP TechEd sessions:

ITM107 - Tools for SAP HANA Operations

ITM110 - Introduction to the SAP DB Control Center Systems Console

ITM214 - Application Operations Overview: News About SAP Solution Manager 7.2

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