ITIL® ITIL® ITIL® FOUNDATIONFOUNDATIONFOUNDATION 2011 WORKSHOP + EXAM2011 WORKSHOP + EXAM2011 WORKSHOP + EXAM 27th & 28th July 2013, Bangalore27th & 28th July 2013, Bangalore27th & 28th July 2013, Bangalore

Only at Only at Only at Rs 11,000 Rs 11,000 Rs 11,000 + + +

Service Tax (Service Tax (Service Tax (Workshop + ExamWorkshop + ExamWorkshop + Exam)))

Course Take Away’s Prepares participants to take and pass the ITIL Foun-

dations Certification examination successfully. Introduction to ITIL Concepts, Terminology -

Gain a high level overview of ITIL V3.

The Service Lifecycle - Understand the fundamental ITIL lifecycle stages, processes, functions, roles & responsibilities.

Service Strategy - How to align IT strategy with business goals and expectations.

Service Design - Transform business requirements

into strategic solutions.

Service Transition - Manage change, risk, and quali-ty assurance.

Service Operation - Establish day-to-day business operations and customer expectations.

Continual Service Improvement - Strategize for overall process and service improvement.

www.sriptech.com

For details and registration, Please call

Mr Balu: 9902340963 Ms Sunitha: 972597032 Email: Balu@sriptech.com sunitha@sriptech.com

What is ITIL®?

The Information Technology Infrastructure Li-brary (ITIL) is a best practice IT Service Man-agement framework developed by the Office of Government Commerce (OGC) within the UK government. It has been developed in collabora-tion with leading industry experts, consultants and practitioners over the last 15 years. Since its launch, ITIL has been widely accepted through-out the world as the de facto standard for best

practice in IT Service Management.

Who should attend and Prerequisites ITIL Foundation is suitable for anyone work-ing in IT services requiring more information about the ITIL best practice framework.

Early Bird Offer

Rs.10,000 +Taxes

Offer valid till

21st July 2013

We also conduct PMP | PRINCE2 | Cobit | |CSM |Six Sigma certifications.