Presents

Experience

Service Provider

2200+

Mobile End User

85+ Million

Client’s In

78 Countries

Soft Switch & Billing 2500+

Installation

Bandwidth Optimizer

5000+ Installation

Grand Testimonial from Miercom

* 10,000 SIP transaction/sec while using 3% CPU* 5000 SIP registration/Sec while using 3.5 CPU usages* Maximum 14,000 SIP registrations/Sec* CPS 625 for mentioned Hardware* Maximum handled call in one server (Mid Level H/W):• 15,000 calls without Media• 5,000 calls with Media

Switch Structure

Redundancy

• High availability is achieved by setting a virtual IP on primary server which over taken by the secondary server if primary fails

Server

• Disks in each server are configured as RAID 5/1 in order to provide redundancyStorage

• NIC cards are bonded together & connected to Redundant Switch

Network

• 1+1 Redundancy for Switch & Billing ApplicationApplication

Business Models

Technical InformationSupported Protocols

Supported Protocols : H.323, SIP (RFC 3261), SIP-I, MSRP, SIP Simple Full interoperability between industry standard protocols SIP, H.323 Tunneling / Proxy Protocols : SIGTRAN, H.248, MEGACO Tones : DTMF (RFC 2833) Media : RTP, RTCP FAX : T.38 RFC 3863, 3428, 3903, 3515

Codec Support Audio :

In transparent mode bypasses all standard audio codecs

In conversation mode: AMR, Broad Voice, iLBC, GSM, G.711 , G.722 , G.722.1, G.723.1, G.726, G.729, Speex

Video : H.263

Web Server Jakarta, Apache

API Supports all Standard API for 3rd Part integration

SMS SMPP & HTTP

Database Oracle, MySQL & MS-SQL

Platform Linux / Unix based

Efficient Database Structure

Primary Processor

Secondary Processor

Failed CDR

Successful CDR

CDR

CDR

Failed CDR Backup & Web

Successful CDR & Web Backup

Separate Database for Successful and Failed CDR Month wise CDR table Management Predictive and fast report generation from big data

IP Based Firewall in switch for call Authentication

OTP for 2nd Layer Authentication

Encrypted Password In Database

Role Based Access Control

User wise IP Based Authentication

Auto Expire (After 1st use, After 30 Days and Configurable)

Billing Activity Log Trace

Security Layer

Alarm Systems

System Alert: CPU usages, Memory Usages and HDD Usages Failure of any System Components

Performance Based Alert : Overall system ACD, ASR and PDD Route wise ACD,ASR and PDD

Behavior Based Alert : Expensive Route Unusual Recharge Sudden Increase/Decrease Calls for a Destination or Client Too many Concurrent Calls from single user. Carrier goes offline Low Balance Alert

Highlighted Features

Redundant Architecture with Fail Over Support

Quickest Call connectivity

Never Go Negative (NGN)

Supports Prepaid and Postpaid billing

Advanced Routing Tools

Manual and Automated Invoice Generation

Highlighted Features

Call Simulator

Real time monitoring system

Strong & Dynamic Reporting Tool

Promotion & Discounting Module

Refer a Friend Module

Highlighted Features

Rate Comparison Module

Rate Plan Conversation tools

Strong Rate Management Tool

Firewall Management (whitelist/Blacklist IP)

Profit Loss Analysis Report

Class 5 Features like Call Transfer, Conference, Call waiting etc.

Highlighted Features

Carrier wise Proxy& non-Proxy mode selection

Audio Codec Conversion

Real time Call Record and Play to analysis quality

iTel Data Backup

iTel Mobile Top UP

iTel WEB and PC Dialer

Calling Card ServiceDID wise IVR Language and Welcome MessageDID Extension Management

DID Forward

Hot Dialing & Speed Dialing

Personal DID Management

Call Back service

DID Rate and Profit ManagementMulti Level Situation Based IVR ManagementIVR Based Recharge and Registration

Auto Signup

Auto Signup from Website

Auto Signup from Mobile Apps

Country wise or Profile wise Auto Signup (Configurable)

Comprehensive Rate ManagementFuture Rate Management

Call Volume Based Discount

Packaging Offer

Time and Day wise Rate Management

FNF Rate Facility

VAT Addition on Rate Plan

Connection Charge, Failed Call duration, Grace PeriodSeparate Rate Plan for different types of services (e.g. Voice Call, On Net Call, MTU, SMS).

Payment MechanismSupport Multiple Online Payment Gateway to Receive Payment from Billing User

[In App Purchase, Google Pay, PayPal, CashU, Ingenico,

Brain Tree, eProcessing, Skrill etc.]

Support TAX addition for Online Payment

Supports Currency Conversation

Supports Payment from Web and Mobile Dialer

Supports Low Balance Notification and Auto Recharge Mode

User to User Balance Transfer

Supports IVR Based Recharge

Monitoring Tools

Active Call (Summary & Detailed View)

Live call log Monitoring

Detailed SIP Log trace

Detailed Report (Detailed, Summary, Specific View)

Comprehensive Monitoring Graph

Routing ManagementLoss Less Routing (LLR)

Least Cost Routing (LCR)

Quality Based LCR Routing

Percentage Based Routing

Quality Based Routing

Time Based Routing

Client wise Separate Routing

Protocol Based Routing

Monitoring Dashboard

Instant Wholesale Module

Benefits:

• Less marketing cost but more client Engagement.

• Less engagement but big Achievement.

• Instant Wholesale Instant Payment

• No more waiting for billing cycle

• No more invoicing hasseles • Valid contact collection

End User PanelPersonal Profile Management

History of Voice Call, Recharge, Mobile TOP UP, Balance Transfer

Buy Credit & Auto Recharge Functionality

Balance and Credit info

Different Service wise Rate Information

Voice Package Management

DID Purchase & Management

Refer A Friend

CDR info & Mediation

System supports dual mode mediation system• Store in Native Database.

• Store and Forward CDR file

System support Push Pull Method

Generate CDR’s or EDR’s with “A” party MSISDN, “B” Party MSISDN , duration, unique reference etc.

Configurable CDR file Generation• Number of CDR

• File Size

• Rotation Time

Advanced User Signup

With the help of this Module from Dialer and Web Admin can offer Instant Signup.

Separate country wise Rate Plan, Batch, Currency, IVR and Parent Assignment

Easy way to distribute Business Under Reseller or Agent to make sure Best end user Service

Invoicing Invoice Customization Auto & Manual Invoice

Generation Invoice generation in .CSV and

PDF Mail and SMS Notification Invoice Configuration

Client-wise Daily or weekly or Monthly Specific date and time Zone

Wise Due Date Management

Single Invoice for multiple services (Voice, MTU, SMS etc.)

Monitoring Tools

Real time Report on Active call , Live call logs & SIP Log trace

Generate Monitoring Reports based on:• Origination/ Termination Destination wise• Origination/ Termination Client wise―Detailed (Successful, Failed Authentication Failed)―Summary (Hourly, Daily, Monthly)―Specific Search (Callee and Called Number, Duration based,

Disconnect Cause Code)―ACD/ASR/PDD Wise Report

Comprehensive Monitoring Reports as Graphs• Time wise• Client Wise• Hourly, Daily, Monthly wise

Agent/Commission Based

Commission Base reseller or Agent is one of the new Ideas in the VoIP business. The main objective of this module is to promote Admin business with the help of individuals who will be an Agent to the Admin. Agent will buy credit from the Admin and will distribute his balance among those pins whose parent is only Admin.

Unlimited Agent facility

VoIP Client Panel User Profile Management

Keeps History of

• Call

• Recharge

• Mobile Top Up

• Balance Transfer

Auto Recharge Functionality

Balance and Credit info

Different Rating Info

DID Purchase & Management

Refer A Friend

Voice Package Management

Online Payment Facility

• By Credit or Debit Card

• By Voucher Card

Mobile Apps for Billing

Additional Mobile VoIP Service

App to App Call Instant Messaging Mobile TOP UP Video Call Share file, video, picture, voice

record. Refer A friend IM Broadcast from Admin

Support & R&D Expertise An experienced support & R&D team which contain190+ Engineers

Geographical locations: Bangladesh & India

24x7 Support on Email, Ticket and Phone

On Site Support based on Requirement

Dedicated Account Manager for specific Zone

Support team can speak Multiple Languages

International Events Participation

Global Client

Global Client

Global Client

Global Client

Global Client

Thank You