it’s the end of the world as we know it - usenix · 2019-12-18 · it’s the end of the world as...
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It’s the End of the World as We Know It
(and I Feel Fine)
Engineering for Crisis Response at Scale
Matthew Simons, Workiva
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● Heart disease● Cancer● Chronic lower respiratory disease● Accidents● Stroke● Alzheimer's disease● Diabetes● Influenza and pneumonia● Kidney disease● Suicide
Source: medicalnewstoday.com/articles/282929.phpLast updated: Feb 23, 2017
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1
Tighten the Customer Feedback Loop
(Pain is good)
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2
Reduce Your Reliance on Customer Reporting
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Homogenize Logging Product
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?
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Product Accountability
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Maintain your alerts
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3Terminal is Not Your
Friend
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Github(Source Control)
Rosie(Compliance Control)
Production Environment
WebhooksPR Updates
Checkin
Fetch Source
Dry Run
Code
Run it!Output
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1. Tighten the Customer Feedback Loop
2. Reduce Your Reliance on Customer Feedback
3. Stop Using Terminal in Production
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Q(&A)