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IT Value Management Emily Baumgartner, Justin Barry, Bryan Baker (IT Governance Institute. (2013) www.itgi.org (IT Governance Institute. (2013) www.itgi.org

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Page 1: IT Value Management - Muskingum Universitymisstserver.misst.muskingum.edu/egedert/512_Papers/IT...IT Value Management Emily Baumgartner, Justin Barry, Bryan Baker (IT Governance Institute

IT Value Management Emily Baumgartner, Justin Barry, Bryan Baker

(IT Governance Institute. (2013) www.itgi.org

(IT Governance Institute. (2013) www.itgi.org

Page 2: IT Value Management - Muskingum Universitymisstserver.misst.muskingum.edu/egedert/512_Papers/IT...IT Value Management Emily Baumgartner, Justin Barry, Bryan Baker (IT Governance Institute

Agenda

IT Value Management

IT Governance

COBIT

VAL IT

Q & A

Page 3: IT Value Management - Muskingum Universitymisstserver.misst.muskingum.edu/egedert/512_Papers/IT...IT Value Management Emily Baumgartner, Justin Barry, Bryan Baker (IT Governance Institute

IT Value Management

What does value mean for an enterprise?

Measurable benefit

How is value measured?

Strategy enablement

Risk and compliance

Innovation

An ongoing process

(Metri. N.d.). www.metrigroup.com/advisory/value-management/

Page 4: IT Value Management - Muskingum Universitymisstserver.misst.muskingum.edu/egedert/512_Papers/IT...IT Value Management Emily Baumgartner, Justin Barry, Bryan Baker (IT Governance Institute

IT Governance: Five Focus Areas

(expertsmind.com. 2012). http://www.expertsmind.com/questions/cobit-41-framework-30114102.aspx

Page 5: IT Value Management - Muskingum Universitymisstserver.misst.muskingum.edu/egedert/512_Papers/IT...IT Value Management Emily Baumgartner, Justin Barry, Bryan Baker (IT Governance Institute

IT Governance: Strategy Implementation

Expectations for IT are met

IT performance is measured

Resources are managed

Risks are mitigated

IT is essential

Understand issues and strategic importance of IT

Ensure enterprise can sustain ITs operations

How can enterprise benefit from IT Governance?

Page 6: IT Value Management - Muskingum Universitymisstserver.misst.muskingum.edu/egedert/512_Papers/IT...IT Value Management Emily Baumgartner, Justin Barry, Bryan Baker (IT Governance Institute

IT Governance Institute (ITGI)

Founded in 1998

Increasing criticality of IT

Effective IT & Success

Research on IT governance

(IT Governance Institute. (2013) www.itgi.org

Page 7: IT Value Management - Muskingum Universitymisstserver.misst.muskingum.edu/egedert/512_Papers/IT...IT Value Management Emily Baumgartner, Justin Barry, Bryan Baker (IT Governance Institute

COBIT & Val IT: A Synergistic Relationship

COBIT

Are we doing them the right way?

Are we getting them done well?

Val IT

Are we doing the right things?

Are we getting the benefits?

(ISACA. 2008) http://www.isaca.org/Knowledge-Center/Research/ResearchDeliverables/Pages/Val-IT-Framework-2.0.aspx

Page 8: IT Value Management - Muskingum Universitymisstserver.misst.muskingum.edu/egedert/512_Papers/IT...IT Value Management Emily Baumgartner, Justin Barry, Bryan Baker (IT Governance Institute

Comparison of COBIT & VAL IT

(ISACA. 2008) http://www.isaca.org/Knowledge-Center/Research/ResearchDeliverables/Pages/Val-IT-Framework-2.0.aspx

Page 9: IT Value Management - Muskingum Universitymisstserver.misst.muskingum.edu/egedert/512_Papers/IT...IT Value Management Emily Baumgartner, Justin Barry, Bryan Baker (IT Governance Institute

COBIT

COBIT (Control Objectives for Information and Related Technologies) Why was it created and what purpose does it serve?

Page 10: IT Value Management - Muskingum Universitymisstserver.misst.muskingum.edu/egedert/512_Papers/IT...IT Value Management Emily Baumgartner, Justin Barry, Bryan Baker (IT Governance Institute

COBIT

Definition: Learned in our SPOTLIGHT Governance Key Areas: Direct, Evaluate and Monitor Management Key Areas: Plan, Build, Run, and Monitor

Page 11: IT Value Management - Muskingum Universitymisstserver.misst.muskingum.edu/egedert/512_Papers/IT...IT Value Management Emily Baumgartner, Justin Barry, Bryan Baker (IT Governance Institute

COBIT Components

Components in COBIT 5:

Framework

Process Descriptions

Control Objectives

Management Guidelines

Maturity Models (Iowa State. (n.d.) http://www.internalaudit.iastate.edu/internal-controls/cobit

Page 12: IT Value Management - Muskingum Universitymisstserver.misst.muskingum.edu/egedert/512_Papers/IT...IT Value Management Emily Baumgartner, Justin Barry, Bryan Baker (IT Governance Institute

COBIT Principles

COBIT Principles (ISACA.ORG)

Principle 1: Meeting Stakeholder Needs

Principle 2: Covering the Enterprise End-to- End

Principle 3: Applying a Single, Integrated Framework

Principle 4: Enabling a Holistic Approach

Principle 5: Separating Governance from Management

Page 13: IT Value Management - Muskingum Universitymisstserver.misst.muskingum.edu/egedert/512_Papers/IT...IT Value Management Emily Baumgartner, Justin Barry, Bryan Baker (IT Governance Institute

COBIT Framework

Principles, policies and frameworks

Processes

Organizational structures

Culture, ethics and behavior

Information

Services, infrastructure and applications

People, skills and competencies

Page 14: IT Value Management - Muskingum Universitymisstserver.misst.muskingum.edu/egedert/512_Papers/IT...IT Value Management Emily Baumgartner, Justin Barry, Bryan Baker (IT Governance Institute

COBIT Life Cycles

COBIT 5 Implementation has 3 life cycles

Programme Management

Change Enablement

Continual Improvement Life Cycle

Page 15: IT Value Management - Muskingum Universitymisstserver.misst.muskingum.edu/egedert/512_Papers/IT...IT Value Management Emily Baumgartner, Justin Barry, Bryan Baker (IT Governance Institute

COBIT Goals

Goals Cascading

Page 16: IT Value Management - Muskingum Universitymisstserver.misst.muskingum.edu/egedert/512_Papers/IT...IT Value Management Emily Baumgartner, Justin Barry, Bryan Baker (IT Governance Institute

VAL IT

(ISACA. 2008) http://www.isaca.org/Knowledge-Center/Research/ResearchDeliverables/Pages/Val-IT-Framework-2.0.aspx

Page 17: IT Value Management - Muskingum Universitymisstserver.misst.muskingum.edu/egedert/512_Papers/IT...IT Value Management Emily Baumgartner, Justin Barry, Bryan Baker (IT Governance Institute

VAL IT Domains

VAL IT

Value Governance

Portfolio Management

Investment Management

Page 18: IT Value Management - Muskingum Universitymisstserver.misst.muskingum.edu/egedert/512_Papers/IT...IT Value Management Emily Baumgartner, Justin Barry, Bryan Baker (IT Governance Institute

Value Governance

Establish the governance framework

Provide strategic direction

Define the characteristics of portfolios

Improve value management

Page 19: IT Value Management - Muskingum Universitymisstserver.misst.muskingum.edu/egedert/512_Papers/IT...IT Value Management Emily Baumgartner, Justin Barry, Bryan Baker (IT Governance Institute

Portfolio Management

Establish and manage resource profiles

Define investment thresholds

Evaluate, prioritize, and select, defer, or reject new investments

Manage and optimize the overall investment portfolio

Monitor and report on portfolio performance

Page 20: IT Value Management - Muskingum Universitymisstserver.misst.muskingum.edu/egedert/512_Papers/IT...IT Value Management Emily Baumgartner, Justin Barry, Bryan Baker (IT Governance Institute

Investment Management

Identify business requirements

Analyze alternative approaches

Define each programme and document

Assign clear accountability and ownership

Manage each programme

Monitor and report

Page 21: IT Value Management - Muskingum Universitymisstserver.misst.muskingum.edu/egedert/512_Papers/IT...IT Value Management Emily Baumgartner, Justin Barry, Bryan Baker (IT Governance Institute

VAL IT Processes

(ISACA. 2008) http://www.isaca.org/Knowledge-Center/Research/ResearchDeliverables/Pages/Val-IT-Framework-2.0.aspx

Page 22: IT Value Management - Muskingum Universitymisstserver.misst.muskingum.edu/egedert/512_Papers/IT...IT Value Management Emily Baumgartner, Justin Barry, Bryan Baker (IT Governance Institute

VAL IT Management

(ISACA. 2008) http://www.isaca.org/Knowledge-Center/Research/ResearchDeliverables/Pages/Val-IT-Framework-2.0.aspx

Page 23: IT Value Management - Muskingum Universitymisstserver.misst.muskingum.edu/egedert/512_Papers/IT...IT Value Management Emily Baumgartner, Justin Barry, Bryan Baker (IT Governance Institute

VAL IT Maturity Model

Key Identifiers

Performance of the enterprise

Target for improvement

Page 24: IT Value Management - Muskingum Universitymisstserver.misst.muskingum.edu/egedert/512_Papers/IT...IT Value Management Emily Baumgartner, Justin Barry, Bryan Baker (IT Governance Institute

VAL IT Benefits

(Google Images. n.d.) http://www.google.com/imghp

Page 25: IT Value Management - Muskingum Universitymisstserver.misst.muskingum.edu/egedert/512_Papers/IT...IT Value Management Emily Baumgartner, Justin Barry, Bryan Baker (IT Governance Institute

Q & A

(Google Images. n.d.) http://www.google.com/imghp

Page 26: IT Value Management - Muskingum Universitymisstserver.misst.muskingum.edu/egedert/512_Papers/IT...IT Value Management Emily Baumgartner, Justin Barry, Bryan Baker (IT Governance Institute

References

ExpertsMinds.com. (2012, August 25). Cobit 4.1 framework, management information systems. Retrieved from ExpertsMind.com: http://www.expertsmind.com/questions/cobit-41-framework-30114102.aspx

Google Images. (n.d.). Google Images. Retrieved from Google Images: http://www.google.com/imghp

Faulkner, M. (June 5, 2012). A case for introducing value management in your organization. Retrieved from http://www.the-decisionfactor.com/performance-management/a-case-for-introducing-value-management-in-your-organization/

Iowa State COBIT [Graphic Illustration on the COBIT framework] COBIT 5. http://www.internalaudit.iastate.edu/internal-controls/cobit

ISACA. (2008, July). ISACA. Retrieved from VAL IT Framework 2.0: http://www.isaca.org/Knowledge-Center/Research/ResearchDeliverables/Pages/Val-IT-Framework-2.0.aspx

ISACA. (2008a, July). ISACA. Retrieved from Getting Started with Value Management: http://www.isaca.org/Knowledge-Center/Research/Documents/ValIT-GettingStarted-Jul-2008.pdf

ISACA. (n.d.). Cobit 5: A business framework for the governance and management of enterprise it. Retrieved from http://www.isaca.org/cobit/pages/default.aspx

ISAKA. (n.d.). Cobit 5: A business framework for the governance and management of enterprise it . Retrieved from http://www.isaca.org/cobit/pages/default.aspx

ITGI. (2013). www.itgi.org. Retrieved from IT Governance Institute: http://www.itgi.org/

ITGI. (n.d.). [Graphic illustration on the process of IT governance]. IT Value Management. http://www.itgi.org/template_ITGI194d.html?Section=Process&Template=/ContentManagement/HTMLDisplay.cfm&ContentID=19660

Maes, K. (November 26, 2010). IT value management. Retrieved from http://www.slideshare.net/Kim_Maes/the-development-of-an-it-value-management-framework

Metri. (n.d.). [Graphic illustration on IT Value Management]. Value Management. Retrieved from http://www.metrigroup.com/advisory/value-management/

Salle, M. (June 2, 2004). IT service management and IT governance. HP Tech Reports. Retrieved from https://www.hpl.hp.com/techreports/2004/HPL-2004-98.pdf