it survey: uk and germany smes
DESCRIPTION
A look at IT decision making, budgeting, priorities and technology adoption among UK and Germany-based SMEs based on 500 interviews (250 in the UK and 250 in Germany) with IT decision makers from private sector SME organisations.TRANSCRIPT
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IT Survey: UK and Germany SMEs
A look at IT decision making, budgeting, priorities and technology adoption amongst UK and Germany-based SMEs
Conducted by Vanson BourneMarch 2013
2
Study overview: Areas of discussion
» IT decision making and industry knowledge
» Budgeting for, and buying software
» Priorities and concerns for 2013
» New technology adoption
3
DEMOGRAPHICS
4
Demographics: How the study is broken down
41%
32%
27%
6-50 employees
51-100 employees
101-250 employees
18%
17%
15%14%
10%
6%
6%
5%
4%2%
2%
1%
IT & telecoms Manufacturing and production
Retail, distribution and transport Business and professional services
Construction and property Entertainment, media or leisure
Financial Services Healthcare
Consumer services Agriculture
Energy, Oil/Gas & Utilities Other sector
SectorSize
Figure D1: Size of organisation (Total sample) Figure D2: Sector of organisation (Total sample)
500 interviews (250 in the UK and 250 in Germany) with IT decision makers from private sector SME organisations were carried out during March 2013, broken
down as above
5
IT DECISION MAKING AND INDUSTRY KNOWLEDGE
6
Figure 1: Who is principally responsible for addressing IT issues in your company? (UK stats)
Responsibility for addressing IT issues
The majority of ITDMs based in UK said that the IT manager was
responsible for addressing IT issues
71%
26%
2%
56%35%
8% 2%
IT Manager
Business Owner/Manager
Employees
Finance
Over half of ITDMs based on Germany said that the IT manager was responsible, though a third said IT was responsibility of the business owner/manager
Figure 2: Who is principally responsible for addressing IT issues in your company? (Germany stats)
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Respondent’s level of responsibility
87%
13%
IT is my main responsibility
IT is not my main responsibility
Figure 3: Is IT your main responsibility within your organisation? (UK sample)
For almost nine out of ten ITDMs based in UK interviewed,
IT is their main responsibility
56%
44% IT is my main responsibility
IT is not my main responsibility
ITDMs in Germany are more evenly split between those
whose main responsibility is IT and those whose main
responsibility is elsewhere54%
75%
93%
The larger the organisation, the more likely ITDMs will hold a
dedicated role in IT
In SME organisations, ITDMs sometimes hold a variety of roles that means their
time is not purely dedicated to IT
Figure 4: Is IT your main responsibility within your organisation? (Germany sample)
Figure 5: “IT is my main responsibility within my organisation” – by size of organisation (Total sample)
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Time spent managing IT issues
56%32%
10%3%
1-15% of my time
16-30% of my time
31-50% of my time
51-75% of my time
Figure 6: How much time do you spend managing IT issues? (Those in UK for whom IT is not their main responsibility n=33)
For those ITDMS whose main responsibility is not with IT, the majority spend up to 30% of their time managing IT issues. ITDMs based in Germany are only slightly more
likely to be spending more of their time managing IT issues
Figure 7: How much time do you spend managing IT issues? (Those in Germany for whom IT is not their main responsibility n=111)
61%
33%
6%
1-15% of my time
16-30% of my time
31-50% of my time
So there is a significant proportion of ITDMs in SME organisations who do not spend the majority of their time managing IT issues – and the smaller the organisation, the
less time is spent on average. This makes choosing software management that can be relied upon particularly
crucial for these organisations
6-50 employ-
ees
51-100 employees
101-250 employees
15%
19%
24%
The smaller the organisation, the less time non-IT dedicated ITDMs spend managing
IT issues
Figure 8: Average time spent managing IT issues – by size of organisation (Those for whom IT is not their main responsibility n=144)
9
Primary resource for staying up to date on the IT industry
Figure 9: What resources do you use to stay up to date on the IT industry and inform your IT decisions? – resource ranked as primary resource (UK sample)
For ITDMs based in both UK and Germany, IT publications are the most often used primary source for staying up to date on the IT industry. However, Google searches are also used as the primary resource by a fifth of those interviewed. Two out of five ITDMs use another resource as their preferred choice, with Facebook and company websites
being the most popular alternatives to the top two
Figure 10: What resources do you use to stay up to date on the IT industry and inform your IT decisions? – resource ranked as primary resource (Germany sample)
41%
19%
9%
9%
6%
3%5%
3%
2%
1%
1%IT publications
Google search
Company websites
Conferences/events
Forums/online community
SME publications
Other resource
Books
Blogs
38%
22%
10%
9%
4%
6%
2%1%
2% 2%
2%
10
Resources used for staying up to date on the IT industry
IT publications
Google search
Company websites
Conferences/events
SME publications
Books
Forums/online community
Other resource
Blogs
73%
56%
46%
28%
23%
19%
17%
12%
12%
9%
2%
2%
Figure 11: What resources do you use to stay up to date on the IT industry and inform your IT decisions? – resources ranked as top three (UK sample)
Figure 12: What resources do you use to stay up to date on the IT industry and inform your IT decisions? – resources ranked as top three (Germany sample)
IT publications
Google search
Company websites
Conferences/events
SME publications
Books
Forums/online community
Other resource
Blogs
74%
49%
46%
30%
29%
28%
18%
10%
8%
5%
4%
2%
For the most part, ITDMs in the UK and Germany gave similar answers. There are however, exceptions: LinkedIn is a significantly more popular resource in the UK than in
Germany, and books are a significantly more popular resource in Germany than in the UK
When combining the top three preferred resources for each ITDM, IT publications remain the most popular, with Google searches remaining in second place. However, company websites prove
almost as popular as Google for ITDMs in Germany, showing they are highly used as ITDM’s second or third preferred resource
11
Help with IT issues – primary resource
Figure 13: When you have an issue with your IT software where/who do you turn to for help? – resource ranked first (UK sample)
When ITDMs based in the UK have an issue, the most popular primary resource for help is a Google search, though contacting their
IT service provider is also a likely choice
Figure 14: When you have an issue with your IT software where/who do you turn to for help? – resource ranked first (Germany sample)
33%
24%
10%
6%
11%
6%3%
2%2%
2%
20%
33%14%
9%
9%
6%3%
2%
2%
1%
1%
1%
IT service provider
IT publications
Colleagues
Managers/senior decision makers
Forums/online community
SME publications
Other media
Blogs
In contrast, when ITDMs based in Germany have an issue, the most common primary resource is
through contacting their IT service provider, though Google remains the second most popular choice
12
Help with IT issues
Figure 15: When you have an issue with your IT software where/who do you turn to for help? – top three resources (UK sample)
When combining the top three preferred resources for ITDMs based in the UK, Google was the most popular, with their IT service provider
and colleagues not too far behind. IT publications are also a likely source of help
Figure 16: When you have an issue with your IT software where/who do you turn to for help? – top three resources (Germany sample)
IT service provider
Colleagues
IT publications
Managers/senior decision makers
SME publications
Forums/online community
Blogs
Other media
58%
53%
52%
44%
29%
17%
14%
11%
10%
8%
4%
1%
IT service provider
IT publications
Colleagues
Managers/senior decision makers
SME publications
Forums/online community
Blogs
Other media
58%
58%
46%
44%
36%
21%
16%
7%
6%
6%
2%
1%
When combining the top three preferred resources for ITDMs based in Germany, their IT service provider and IT publications were the
most likely source of help. Google searches and colleagues are also a popular source of help
Overall, UK ITDMs are slightly more likely to favour informal sources of help, whereas German ITDMs are more likely to
seek official or approved sources for assistance
13
BUDGETING FOR, AND BUYING IT SOFTWARE
14
“Technology is seen as a business enabler in my organisation and a keyelement in driving our business forward” – Agree or disagree?
Figure 17: Agreement with statement “Technology is seen as a business enabler in my organisation and a key element to driving our business forward” (UK sample)
Generally speaking, in the UK the majority of organisations see technology in a positive light and a key element in driving their business forward. However just over one out of ten UK organisations appear to not view technology this positively
31%
34%
22%
10%2%
1 - completely agree
2
3
4
5 - completely disagree
31%
38%
25%
4% 2%
Figure 18: Agreement with statement “Technology is seen as a business enabler in my organisation and a key element to driving our business forward” (Germany sample)
Organisations in Germany are slightly less likely to view technology negatively than organisations in the UK, with only 6% disagreeing with the above
statement
15
Budget changes over the past five years
50%
40%
10%
Budget increased
Budget remained the same
Budget decreased
Of those interviewed, half said their organisation’s IT budget had increased in the last five years. The picture was
similar across UK and German organisations, though the UK was
slightly more likely to have had a cut in budget than Germany
6-50 employees
51-100 employees
101-250 employees
42%
57%
56%
Figure 21: “IT budget has increased in last five years” – by size of organisation (Total sample)
51%45%
4%
Smaller organisations are less likely than medium sized
organisations to have increased their IT budget in the last
five years
Despite the majority of organisations recognising the importance of technology to the business, budgets
have remained stagnant in half of organisations
16
Effect on budget stagnation/decrease
Figure 22: Has this had a detrimental effect on your IT security/uptime? (Those in UK whose budget has not increased n=125)
For UK organisations whose IT budget has not increased, almost a third say that it
has resulted in a detrimental effect upon their security and/or uptime
Figure 23: Has this had a detrimental effect on your IT security/uptime? (Those in Germany whose budget has not increased n=122)
Detrimental effect on IT security
Detrimental effect on uptime
Detrimental effect on security AND
uptime
Detrimental effect on security and/or
uptime
26%25%
19%
32%
7%8%
2%
14%
German organisations whose IT budget has not increased are much less likely than UK
organisations to feel this has resulted in a detrimental effect upon their security or uptime,
though still over one in ten suffer from this
17
Annual IT management software spend
Figure 24: On average, how much do you spend on IT management software annually? (UK sample)
The amount spent on IT management software annually varies a great deal amongst SMEs, though
on average, organisations in Germany tend to spend slightly more (14,902 Euros compared to
14,115 Euros for organisations in the UK)
Figure 25: On average, how much do you spend on IT management software annually? (Germany sample)
20%
12%
18%22%
18%
9% 1%
0-1,750 €
1,751-3,500 €
3,501-5,750 €
5,751-13,750 €
13,751-35,000 €
35,001-57,500 €
More than 57,500 €
14%
16%
16%23%
20%
7% 2%
18
The main issues/problems with IT software
35%
22%
13%
10%
10%
5%5%
Figure 26: What is your biggest bugbear about IT software? (UK sample)
UK and German ITDMs generally feel the same when it comes to identifying their biggest
bugbear about IT software – paying for features that are not needed was the most often
selected issue in both regions
Figure 27: What is your biggest bugbear about IT software? (Germany sample)
34%
30%
10%
7%
12%
4% 2%
Paying for capabilities and features we don't need or use
Too expensive and/or not enough budget
Not enough support from my company
Too long to install
Not enough support from suppliers
Too difficult to install
Other bugbear
The issue of software being too expensive or not having enough budget
is also a common bugbear for ITDMs both regions, particularly in the UK
19
“Our organisation receives adequate support from our IT software providers” – Agree or disagree
Figure 28: To what extent do you agree with the following statement: "Our organisation receives adequate support from our IT software providers"? (UK sample)
The majority of organisations feel they receive adequate support from their IT software providers, though a quarter of organisations feel
ambivalent about this. In addition, almost one in ten UK organisations feel that they do not receive adequate support
19%
46%
26%
8% 1%
1 – completely agree
2 – slightly agree
3 – neither agree nor disagree
4 – slightly disagree
5 – completely disagree
Figure 29: To what extent do you agree with the following statement: "Our organisation receives adequate support from our IT software providers"? (Germany sample)
21%
50%
25%
4%
20
Choosing software – primary motivator
76%
14%
4%4%
1%
1%
Functionality is the primary motivator
for both UK and German ITDMs
64%
20%
7%
7%
2%1%
Functionality
Price
IT vendor's reputation/size
Familiarity with vendor
Peer/company stakeholder in-fluence
Other
However UK ITDMs are more likely than German ITDMs to view price as their primary motivator – this is
unsurprising given the figures highlighted earlier showing UK organisations are more likely to feel software is too
expensive, or that their IT budgets have been cut
Figure 30: How do you decide what IT software to purchase? Reason ranked first (UK sample)
Figure 31: How do you decide what IT software to purchase? Reason ranked first (Germany sample)
21
Choosing software - continued
Functionality
Price
IT vendor's reputation/size
Familiarity with vendor
Peer/company stakeholder influence
Other
98%
77%
53%
40%
30%
2%
Figure 32: How do you decide what IT software to purchase? – top three reasons (UK sample)
Functionality and price remain the two most important aspects for ITDMs when choosing software. However ITDMs based in Germany are less concerned with
familiarity of the vendor and more concerned with stakeholder influence compared to ITDMs based in the UK
Figure 33: How do you decide what IT software to purchase? – top three reasons (Germany sample)
Functionality
Price
IT vendor's reputation/size
Familiarity with vendor
Peer/company stakeholder influence
Other
96%
81%
55%
50%
16%
1%
22
Seeking advice on IT software decisions
ITDMs based in the UK seek the advice of their IT staff more often than other
sources of advice when making software decisions, with ITDMs in
Germany more likely to seek IT staff’s advice than other sources of advice
43%
26%
16%
8%4%
2%
1%
IT staff
Business owner/manager
Peers
Other decision makers within the company
Media
Sales manager of IT companies
Other
54%
22%
8%
8%3%
3%
2%
ITDMs based in the UK and Germany are almost equally likely to seek the advice of the business
owner/manager when making decisions, with this option being
ranked first by almost a quarter of the overall sample
ITDMs based in the UK were more likely to seek the
advice first of their peers than ITDMs based in
Germany when making software decisions
Figure 34: Whose advice do you most value when making IT software decisions? Advice ranked first (UK sample)
Figure 35: Whose advice do you most value when making IT software decisions? Advice ranked first (Germany sample)
23
Seeking advice on IT software decisions - continued
IT staff
Business owner/manager
Peers
Other decision makers within the company
Sales manager of IT companies
Media
Other
83%
50%
48%
45%
44%
24%
4%
Overall, ITDMs generally seek the advice of IT staff more often than
other potential sources
IT staff
Business owner/manager
Peers
Other decision makers within the company
Sales manager of IT companies
Media
Other
80%
53%
53%
47%
30%
30%
4%
However there is great variation between the other main sources of advice for ITDMs – business owners/managers, peers and other decisions
makers are all popular choices for ITDMs based in UK and Germany
ITDMs based in the UK and Germany generally give similar answers here, though German
ITDMs appear to value the advice of the IT company’s sales manager
more than UK ITDMs
Figure 36: Whose advice do you most value when making IT software decisions? – top three advice valued (UK sample)
Figure 37: Whose advice do you most value when making IT software decisions? – top three advice valued (Germany sample)
24
Getting value from IT software
73%
27%
Yes, we get good value from our IT software
No we don't get good value, there is room for improvement
Over a fifth of organisations do not think they get good value from their IT software, with ITDMs in the
UK more likely to believe this than ITDMs in Germany
81%
19%
Yes, we get good value from our IT software
No we don't get good value, there is room for improvement
Figure 39: Do you feel that you are getting the best value from your IT software? (Germany sample)
Figure 40: “I feel pressure to purchase IT software from traditional enterprise vendors, for example, Microsoft, IBM, Oracle, Cisco” – by Q8 ‘Do you feel that you are getting the best value from your IT software?’ (Total sample)
Yes, we get good value from our IT software
No we don't get good value, there is room for
improvement
39 %
54 %Those who feel they don’t get
good value from their software are
more likely to have felt
pressured into purchasing IT software from
traditional, well-known vendors
25
Unused IT software
Figure 41: Of the IT software you have purchased, how much is not used? (UK sample)
Figure 42: Of the IT software you have purchased, how much is not used? (Germany sample)
12%
43%28%
11%
5% 1%
0% 1-10%
11-20% 21-35%
36-50% More than 50%
19%
52%
18%
9%2%
Over four in five of organisations do not use all of the software they buy, with organisations in Germany slightly more likely than organisations in UK to be
using all of the software they have bought
All software used
Some software not used
23%
46%
Figure 43: “I feel pressure to purchase IT software from traditional enterprise vendors, for example, Microsoft, IBM, Oracle, Cisco” – by Q4 ‘Of the IT software you have purchased, how much is not used?’ (Total sample)
Those who do not use all of the IT software they have purchased are more likely to have
felt pressured into purchasing IT software from traditional, well-known vendors
26
Pressure to purchase software from main players - UK
Figure 44: Do you feel pressure to purchase IT software from traditional enterprise vendors, for example, Microsoft, IBM, Oracle, Cisco? (UK sample)
Half of UK ITDMs feel under pressure to buy IT software
from the traditional vendors – this pressure most often
comes in the form of buying bundles software/technology
Figure 45: Where does this pressure to purchase from traditional enterprise vendors come from? (Those in UK who feel pressure n=127)
51%49%Pressured
Not pressured
Bundled in with other software/technology
Sales representatives
Partners/other suppliers
Other decision makers within the company
Social networks
I don't have the knowledge myself, safest to trust the big
four
Other
48%
40%
36%
35%
16%
7%
6%
84%
16%
Yes, sold a la carte
No, part of a bundle
Figure 46: Would you prefer that your IT software be sold a la carte and not part of a bundle so you can buy only what you need? (Those in UK who feel pressure to buy software as part of a bundle n=61)
Of those who feel the pressure to be sold software as part of a bundle, by far the majority would prefer to be
able to pick and choose their software so that they don’t spend money on software that remains unused
27
Pressure to purchase software from main players - Germany
Figure 47: Do you feel pressure to purchase IT software from traditional enterprise vendors, for example, Microsoft, IBM, Oracle, Cisco? (Germany sample)
Figure 48: Where does this pressure to purchase from traditional enterprise vendors come from? (Those in Germany who feel pressure n=87)
Figure 49: Would you prefer that your IT software be sold a la carte and not part of a bundle so you can buy only what you need? (Those in Germany who feel pressure to buy software as part of a bundle n=32)
35%
65%
Pressured
Not pressured
Partners/other suppliers
Bundled in with other software/technology
Other decision makers within the company
Sales representatives
Social networks
I don't have the knowledge myself, safest to trust the big four
Other
44%
37%
37%
36%
13%
6%
5%
78%
22%
Yes, sold a la carte
No, part of a bundle
Just over a third of German ITDMs feel under pressure to
buy IT software from the traditional vendors. This
pressure is most often felt from partners or other
suppliers of the organisation
Of those who feel the pressure to be sold software as part of a bundle, by far the majority would prefer to be
able to pick and choose their software so that they don’t spend money on software that remains unused
28
PRIORITIES AND CONCERNS FOR 2013
29
Top IT priority for 2013
Figure 50: What are your biggest IT priorities this year? – top priority (UK sample)
The top priority for 2013 most often
selected by ITDMs based in both UK and
Germany is to improve efficiency
Figure 51: What are your biggest IT priorities this year? – top priority (Germany sample)
34%
21%6%
7%
7%
12%
5%5%2%
1% Improve efficiency of how to enable better business results
Maintain IT infrastructure as it is now
Improve data security
Decrease spend on IT
Streamline processes
Improve management of existing infrastructure
Mobile/cloud computing
Educate oneself on better IT practices and new technology
Meet regulatory requirements
Other priority
45%
10%
12%
10%
8%
7%4%
2%2%
For a fifth of ITDMs based in the UK, maintaining their IT
infrastructure as it is now their top priority, double the number of
German ITDMs answering similarly
Just over one in ten ITDMs based in Germany see improving their data
security as their top priority for 2013. This is double the number of ITDMs
based in UK answering similarly
30
2013 – IT priorities
Figure 52: What are your biggest IT priorities this year? – top three priorities (UK sample)
Improving efficiency is one of the top three 2013 priorities for almost two thirds of ITDMs, both UK and German. However, of the other priorities shown to respondents, there is significant variation
between the two regions
Figure 53: What are your biggest IT priorities this year? – top three priorities (Germany sample)
Improve efficiency of how to enable better business results
Streamline processes
Improve data security
Improve management of existing infrastructure
Maintain IT infrastructure as it is now
Decrease spend on IT
Educate oneself on better IT practices and new technology
Mobile/cloud computing
Meet regulatory requirements
Other priority
63%
49%
27%
40%
38%
20%
30%
23%
9%
1%
Improve efficiency of how to enable better business results
Streamline processes
Improve data security
Improve management of existing infrastructure
Maintain IT infrastructure as it is now
Decrease spend on IT
Educate oneself on better IT practices and new technology
Mobile/cloud computing
Meet regulatory requirements
Other priority
64%
38%
51%
32%
22%
31%
20%
26%
15%
0%
Aside from improving efficiency, the most often selected 2013 priorities for ITDMs based in UK are streamlining
processes, improving the management of infrastructure and maintaining the existing infrastructure
Aside from improving efficiency, the most often selected 2013 priorities for ITDMs based in Germany are improving data security and improving the management of infrastructure
ITDMs based in Germany see decreasing IT
spend as more of a priority
than UK ITDMs do. It’s possible
then that German ITDMs may start to face budget pressures
similar to that of UK ITDMs as
highlighted earlier
31
Main IT/technology concern
22%
17%
24%
14%
15%
8%
Figure 54: What is your main IT or technology concern? (UK sample)
For ITDMs based in UK, not being able to deliver within budget is the most often selected primary IT concern, alongside not being able to meet business needs
Figure 55: What is your main IT or technology concern? (Germany sample)
27%
27%14%
16%
12%
4%
Not being able to meet business needs
Not being able to deliver within budget
Not meeting security requirements
Not being able to keep sys-tems updated
Not being able to meet staff requirements
Not being able to maintain system uptime
For ITDMs based in Germany, not meeting security requirements is the most often selected primary IT
concern, though not being able to meet business needs is the primary IT concern for almost as many German ITDMs
32
NEW TECHNOLOGY ADOPTION
33
BYOD adoption
22%
23%
1%
44%
10%
Figure 56: Does your company have a Bring Your Own Device (BYOD) policy for tablets, notebook or smartphones? (UK sample)
Organisations in the UK are slightly more likely than organisations in Germany to
have adopted BYOD at this time. One in ten organisations are currently in the process
of developing a strategy for BYOD
Figure 57: Does your company have a Bring Your Own Device (BYOD) policy for tablets, notebook or smartphones? (Germany sample)
24%
28%
1%
37%
10%Yes - BYOD is unmanaged, but permitted in restricted access zones
Yes - BYOD is fully integrated in the corporate network and managed by IT
Yes – we have another sort of policy
No
Not yet, but we are in the process of developing one
Of the organisations that have adopted BYOD, most have a fully integrated policy that is managed by IT, though almost as many prefer an unmanaged policy that
restricts access
34
Reasons for not having a BYOD policy
Figure 58: Why do you not have a BYOD policy? (UK sample who do not have a BYOD policy n=93)
Organisations in the UK have not adopted a BYOD policy usually because either BYOD is not seen as necessary or else it is seen as a security risk. The third most selected reason is that the ITDMs feels the IT department
lacks the tools for implementing and enforcing any policies
Figure 59: Why do you not have a BYOD policy? (Germany sample who do not have a BYOD policy n=110)
Not necessary for our business
Security risk
Lack of tools for implementing/enforcing a policy
Too complex
Resistance from management
Too expensive
I don't know how to do it
Other reason
58%
42%
19%
11%
9%
5%
5%
3%
Not necessary for our business
Security risk
Lack of tools for implementing/enforcing a policy
Too complex
Resistance from management
Too expensive
I don't know how to do it
Other reason
63%
47%
5%
9%
9%
10%
3%
1%
As with UK, organisations in Germany have usually not adopted a BYOD policy because either BYOD is not seen as necessary or else
it is seen as a security risk. Unlike ITDMs based in the UK however, there is no clear
third placed reason, with only 5% of German ITDMs selecting lack of tools as a reason for
no policy
35
Cloud adoption - UK
20%
19%
27%
35%
We have adopted a public cloud solution
We are in the process of adopt-ing a public cloud solution
We are considering adopting a public cloud solution
We have not adopted a public cloud solution and do not plan to
Figure 60: Thinking about cloud computing in your organisation, which of the following best describe your current adoption? (UK sample)
Just over a third of UK organisations do not plan to adopt a cloud solution of any kind, with a further third having either adopted or in the process of adopting a
hybrid solution. Just over a quarter of UK organisations are considering adopting a
cloud solution of some kind
27%
23%27%
24% We have adopted a private cloud solution
We are in the process of adopting a private cloud solution
We are considering adopting a private cloud solution
We have not adopted a private cloud solution and do not plan to
8%
25%
28%
39%
We have adopted a hybrid solu-tion
We are in the process of adopt-ing a hybrid solution
We are considering adopting a hybrid solution
We have not adopted a hybrid solution and do not plan to
36
Cloud adoption - Germany
18%
22%
22%
39%
We have adopted a public cloud solution
We are in the process of adopt-ing a public cloud solution
We are considering adopting a public cloud solution
We have not adopted a public cloud solution and do not plan to
Figure 61: Thinking about cloud computing in your organisation, which of the following best describe your current adoption? (Germany sample)
36%
18%18%
29%We have adopted a private cloud solution
We are in the process of adopt-ing a private cloud solution
We are considering adopting a private cloud solution
We have not adopted a private cloud solution and do not plan to
13%
22%
26%
39%
We have adopted a hybrid solu-tion
We are in the process of adopt-ing a hybrid solution
We are considering adopting a hybrid solution
We have not adopted a hybrid solution and do not plan to
More organisations in Germany have already adopted a private cloud or hybrid
solution than organisations in the UK, though slightly less have adopted a public
cloud solution. Overall, organisations in Germany are also slightly less likely than those in the UK to be planning to adopt any cloud solution. These differences potentially reflect the greater concern
ITDMs based in Germany have with security, as highlighted earlier
37
Reasons for not adopting the cloud
Figure 62: Why have you not yet adopted a cloud computing solution? (Those in UK who have not yet adopted a cloud solution n=97)
The most often selected reason by UK ITDMs for not adopting cloud is
lack of knowledge
Figure 63: Why have you not yet adopted a cloud computing solution? (Those in Germany who have not yet adopted a cloud solution n=84)
It's not relevant to our business
We don't trust it – we're nervous about people from
outside our organisation accessing our data
We don't trust it – we're nervous about losing access
to our data
We don't know enough about it
It's too expensive
We've recently updated our infrastructure
Other reason
29%
24%
30%
33%
20%
9%
4%
It's not relevant to our business
We don't trust it – we're nervous about people from outside our organisation accessing our data
We don't trust it – we're nervous about losing access to our data
We don't know enough about it
It's too expensive
We've recently updated our infrastructure
Other reason
48%
40%
32%
20%
7%
7%
1%
The most often selected reason by
German ITDMs for not adopting cloud is that
it’s not relevant to their business
39% of UK ITDMs said that they don’t trust cloud solutions – either
because of losing access, or outsiders accessing it
49% of German ITDMs said that they don’t
trust cloud solutions – either because of losing
access, or outsiders accessing it