it services - skill sets
DESCRIPTION
TRANSCRIPT
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CtrlS - IT Services Security, Technology
& Infrastructure
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Emergency requirements of computing power and other IT
infrastructure?
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Spare Stocks for emergencies
More than 90 servers and 30 TB in stock
Sl No Item Qty
01 Servers 90 Nos
02 Switches 20 Nos
03 Firewalls 50 Nos
05 Storage 30 TB
06 Backup 10 TB/ 02 Tape Drives
07 Backup Licence 500
08 Microsoft Stack SPLA
09 Tape Storage 500
10 Internet Bandwidth 3 Gbps
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Skill sets of CtrlS
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Technology L1 L2 L3 L4
Microsoft Windows
Linux
Virtualization (VMWare, Hyper-V)
Database Management (Oracle, SQLServer, MySQL)
Cluster Architecture
Disaster Recovery Management
Storage Management
Backup & Restore
Network & Security
Our people capabilities
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Low latency connectivity to office, branches and customers?
What kind of scalability is available?
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Network Infrastructure
Tier4 philosophy – fully redundant Service providers, routers, firewalls, IDS,switches
Two ‘meet me’ rooms for telcos and ring architecture inside the premises
Internet bandwidth scalable beyond 3GBPS
All MPLS providers are present at site
Network Infrastructure
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Network Diagram
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Network Diagram
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Processes established for better service
levels and business continuity? Are they certified?
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ITILLean Six
Sigma
ITIL – this remains our backbone in offering services. ITIL is the leader in IT guidelines and best practice publications; it has been tested in real world environments for over a decade and is proven.
Lean Six Sigma is a model of eliminating waste in processes as well as data driven data analysis ensuring better service to the end user
Escalation driven matrix to help you get timely delivery of services
Account Managers as a single point of contact
Our Process
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Our certifications
CtrlS Certifications
TIA Tier 4 certification
ISO 20000
ISO 27001
BS 25999