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News from Information Technology Resources Issue 4 MARCH 2009

IT Resourcesinsight »In this issue2 From the Director2 Emerging Technologies3 Unified Communications3 Australian Access Federation4 New Developments5 Project Updates7 Staff Profile - Chris Davis8 More Exciting News

UNIVERSITY OF TASMANIA

Since its release, requests for Office 2007 have been steadily growing, especially since students have been purchasing it!

As a result, Information Technology Resources (ITR) will offer a pilot of Office 2007 to staff as part of the Microsoft Exchange 2007 rollout, due to commence in the first quarter of 2009 (see page 7 for further details).

The significant difference in the latest version of Office is the new “Ribbon Style” interface. This interface has been developed with the aim to better organise all available options without impacting on productivity. As such, new users will need to adjust to new locations of menus and toolbars.

To assist with this transition there are Microsoft online training sites that users can work through at their own pace. In addition, Microsoft is also providing “Get Started Tabs” add-ins for Word, Excel and PowerPoint. These add-ins will give users easy access to free content on Office Online, including training courses, demos, and other Office material designed to assist with Office 2007 applications.

Key features and benefits of Office 2007 include:Improved charting & graphic tools.•Live previews to make it easier to preview •proposed changes while you are working without having to search through layers of menus.Improved control & predictability with formatting •of documents.Support for Portable Document Format (PDF) & •XML Paper Specification (XPS) files.Improved help system that provides enhanced •Screen Tips & links to relevant information in the Microsoft Office system.

With recent national and international attention on climate change and greenhouse emissions, Green IT is an area of focus for IT managers.

So what is Green IT? Green IT refers to two aspects of IT, firstly a focus on reducing an organisation’s ICT carbon footprint; and secondly, looking at how ICT based services can reduce an organisation’s overall carbon footprint.

Worldwide the carbon footprint of ICT equipment rivals that of the airline industry. A large proportion of the ICT carbon footprint is generated through data centres and associated infrastructure. The remainder of the footprint is derived from desktop and peripheral equipment.

As such the current debate on reducing the ICT carbon footprint is focused on reducing carbon emissions from data centres and reducing desktop emissions. Strategies being deployed by organisations include:

Developing data centres that utilise ‘green’ power.•Rationalising & consolidating data centres.•Relocating data centres to areas using ‘green’ power & •utilising optical fibre infrastructure & technologies to provide services.Using server consolidation technologies such as ‘virtualisation’ •& ‘clustering’ to reduce the number of physical servers.

UTAS already utilises extensive server consolidation technologies and predominately ‘green’ renewable power sources. Further consolidation of data centres across campuses is a strategy that will be assessed for feasibility in future years.

When looking at how ICT based services can reduce carbon footprints, ICT departments are increasingly being asked to search for new ways to assist in reducing an organisation’s carbon footprint. These can be many and varied, but include:

Using ICT based services, such as desktop video conferencing •& unified communications to reduce travel.Eliminating CRT based monitors in preference for low •emission LCD devices.Improved desktop management & support arrangements for •desktop equipment, which may include remote shutdown & power saving options.Implementing ‘green’ recycling & disposal processes for ICT •equipment.Consolidation of infrastructure & rationalisation of duplicate •services.Lifecycle replacement of aging ‘power intensive’ equipment •with more energy efficient infrastructure.

UTAS is actively looking into these strategies to determine where significant reductions in our carbon footprint can be made.

Microsoft Office Rollout

Green IT

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2 ITR INSIGHT - MARCH 2009

Welcome to 2009, and the commencement of semester one. 2008 was a busy time in ITR and 2009 promises to be just as busy, and expectedly productive.

Considerable activity is planned for 2009 on improvements to, or the introduction of, ICT based services – some of which have been progressed over the January/February period. These include:

Increasing storage capacity to increase limits on webmail •quotas,Upgrading Lectopia recording services,•Upgrading network services to improve security & •mobility,Extending the University wireless network,•Introducing a new Service Desk management system,•Numerous system/service upgrades,•Improvements to Identity Management & involvement in a •pilot of the Australian Access Federation,The extension of Voice over IP services across areas of •the University,The introduction of Unified Communications,•Improvements to Web Content Management,•The introduction of an Internet Management System.•

These initiatives, plus many others will keep ITR staff busy over 2009 and provide many benefits to the University community.

I will make special mention of the introduction of an Internet Management System (IMS) at UTAS. Internet usage has increased dramatically in recent years, which has had a flow-on effect to Internet costs. UTAS has historically had an open-access policy to Internet usage, and now the time has arrived when a management regime has to be applied to ensure the service

is being used appropriately and to the best advantage of staff and students. This requirement is not isolated to UTAS, and rather mirrors activity at other institutions. Further information on the changes is available on the ITR website.

In 2009 considerable progress will be made on a range of national ICT based initiatives. In particular progress on the introduction of the Australian Access Federation (AAF) will be a major achievement that has flow-on benefits to staff and students at UTAS. Further information on the AAF is contained within this edition. Other areas of national and international focus will include further developments of network infrastructure and bandwidth and also progress on a green ICT agenda.

In closing, I invite you to review this issue of Insight and visit the ITR website to monitor progress of these initiatives and also become informed of recent developments and initiatives underway. Feel free to contact the Service Desk regarding issues with ICT services or support arrangements, and I wish you a constructive and rewarding 2009.

John ParryDirector, IT Resources

From the Director

Emerging Technologies

The iPhone has changed the way in which the tech-savvy view a smart-phone.

For Australians, the second generation release of iPhone offered integrated mobile communication, full-featured access to personal music, movies, photos, and a revolutionary user interface, as well as 3G capability, improved cross platform compatibility, and the highly sought after enterprise functionality.

These features combined with growing capabilities to develop in

house applications and tools, has lead to corporate environments embracing the iPhone 3G MS Exchange compatibility.

For educational institutes, with the popularity of alternative lesson delivery growing, the iPhone, as well as the iPod Touch, offer an attractive medium for teaching.

For UTAS, iPhone integration is a process that is regularly evolving. iPhone equipped staff involved with the Exchange 2007 pilot (see page 7 for information about this pilot) are able to receive email and can use ActiveSync for calendaring and interaction

with contacts. VPN capabilities are provided via an iPhone native Cisco IPsec client whilst UConnect wireless (previouly UANA) connectivity is delivered by 802.1x.

Continuing into 2009, the development of a UTAS iPhone utility will provide staff, as well as students with simple, straightforward configuration of UCONNECT, VPN and email, leveraging the highly effective Active Directory permission schema.

Those considering iPhones should contact the Service Desk to request further information.

iPhone @ UTAS


ITR INSIGHT - MARCH 2009 3

The Australian Access Federation (AAF) project is a multi-year, multi-organisation project aimed at developing trusted electronic communication and collaboration amongst higher education and research organisations; locally and internationally.

The AAF project builds on previous Department of Education, Science and Training (DEST) funded work covering e-Security, access management and middleware, and will provide the means to allow member organisations to establish trusted electronic communication, in order to share resources seamlessly.

This means, if you are a researcher, other staff member, or student at a university or research institution, the AAF will enable you to log in using a single account issued by your own institution, to access a wide range of internal and external resources, including:

Data collections & data grids,•Scientific instruments, modelling & visualisation tools, & •computing resources,Collaboration environments & workspaces for virtual •teams,Scholarly resources & publications,•e-Learning resources & learning object collections,•National higher education & research administrative •systems.

As you do not need a different account for each resource provider, it is easier to share access to tools and resources.

Currently a small number of UTAS members access this federated framework through the Australian Research Collaboration Service (ARCS), previously Australian Partnership for Advanced Computing (APAC) to share data, computing resources and eResearch within the sphere of grid computing.

To enable access for all UTAS members, the University needs to complete a number of steps to meet the requirements mandated by the AAF. These requirements include raising the Level of Assurance of the identity data held by UTAS. Without offering this Level of Assurance, UTAS will be denied access to the AAF. To meet this requirement, UTAS will need to implement stricter controls on three key areas: the verification of identity and affiliation; the expiration of staff/student affiliation; and password management. In order to achieve these requirements and to expand the management of identities and accounts, UTAS is in the process of upgrading its Identity and Access Management system. This upgrade will also allow UTAS to consolidate existing identity management infrastructure.

For further information visit the AAF web site: http://www.aaf.edu.au

Australian Access Federation

Unified Communications (UC)A university by its nature is built around information

production, translation and transmission, and the creation of knowledge through research and education. The dynamic role of ICT as an education and research enabler continues to evolve at a somewhat rapid pace and changes in technology will continue to reshape how institutions utilise ICT to support and enhance business operations and directions.

Consistent with the mandate of partnership and collaborative approaches to teaching, learning, and research; a proposal has been put forward for the development of a unifying communications strategy that ITR believes will:

Reduce educator isolation,•Improve staff productivity,•Make teaching staff more available and visible,•Encourage collaboration amongst students & staff,•Enhance collaboration with researchers & affiliated •organisations,Reduce UTAS ICT operational costs through the •harmonisation of its voice assets,Improve UTAS administrative, support & management •processes.

The focus for UC is to reduce the latency for communication around business processes. By using a combination of technologies in a coordinated approach, information can be delivered in a timely fashion to a mobile workforce.

For UTAS the key areas are desktop video conferencing (VC), Voice over IP (VoIP) and federation with state government and other local organisations. VC is expected to reduce lost time due to travel while VoIP reduces the management overhead of maintaining different network infrastructure for voice and data. Alliances with other organisations has the potential to reduce the coordination difficulties of collaborative initiatives with third parties.

To help further identify the business process improvements afforded by UC, UTAS has engaged consulting company IPP to assist with the development of a business case to put forward to the Capital Management Plan Review Committee (CMPRC) for approval before proceeding to a tender process. A pilot of Microsoft’s UC offering, Office Communication Server (OCS), will be initiated in 1st quarter 2009 and a final UC recommendation will be put forward around the middle of 2009.



New Developments

Bronwyn Davies has recently joined the ITR Web Services team as a Senior Project Officer to assist the University with the implementation of Web 2.0 technology.

This position was jointly funded by CALT and strategic funds provided by the DVC to provide strategic direction and leadership in the evaluation, implementation and development of learning technologies and related innovations across the University. An essential part of this role is to liaise with academic staff to assess their requirements and, together with other technology groups within the University, translate these into services based on emerging Web 2.0 technology.

Bronwyn is responsible for the investigation and implementation of elements of Web 2.0 technology, in particular wikis and blogs, to support teaching and learning developments and organisational knowledge management.

Although there is much debate about the definition of Web 2.0, from the University’s viewpoint it is essentially about collaboration and participation. Web 1.0 was passive, similar to an electronic brochure or book, were as Web 2.0 allows you to contribute and interact with and through the website. Think Wikipedia, the extremely well known wiki, where contributors from all over the world collaborate to create the content.

A great Australian example is the education.au wiki and blog (http://www.educationau.edu.au/). Provision of this wiki and blog is funded by State and Territory Governments, as well the Australian Federal Government, to develop and provide innovative technology solutions to support Australian government priorities in education, training and careers.

If you have a particular need and you believe that Web 2.0 technology may provide a solution, please contact Bronwyn either by phone (xtn 3555) or email ([email protected]) to make an appointment.

Touchpaper has arrived, but what is it? What does it do?

A Service Management Suite is the tool used by Service Desks and computer support staff to log and track incidents and requests that are generated by you, the customer. This tool assists Service Desk staff to correctly identify the type of job and gauge the impact and severity of it so that it can be dealt with in the most efficient manner possible.

But it is more than just a job logging and tracking system, it can be used to identify major problems by the number of similar jobs being logged. Thus, it allows for better management of jobs within the system, including the use of visual cues if the job hasn’t been dealt with in a timely manner.

In January 2009, Change Management (an internal quality assurance process) as well as a database that can hold all PC, Laptop and Server device information was introduced to the Touchpaper system. So now, the systems intelligence also facilitates job status updates being delivered through a variety of communication channels.

So how does it all work?

You call 1818 to log a problem with your computer, giving the operator your name or staff ID. The operator now knows who you are, where you work, and your contact details. You give a brief description of the problem and they try and resolve the issue for you while you are on the phone. If the job is unable to be resolved, the operator will assign the job to the appropriate

support group. You are emailed the job details and given a reference number to track the job. Call ended. When the job is resolved an email is sent to you to let you know that the job is fixed. You are now given the opportunity to have the job re-opened if you are not satisfied.

So how different is Touchpaper to existing services?

Touchpaper offers an integrated system. No longer does the operator have to enter into a search process for information to assist in resolving your problem. The information the operator needs is there, within the system, just waiting to be used. For example, without leaving the application they can check to see what jobs you have logged previously and based on the inforamtion you have supplied, can efficiently gather information and solutions from a Knowledge Base. Your problems will be solved more efficiently and effectively and there will be a record which may assist with future issues. All of the information and actions taken by the support staff to assist you are audited and stored in the system.

A little further into the future, Touchpaper will allow you go to a web portal to log a job yourself or check the status of a job you have already logged. There you can attach more information (screenshot or document), request new services and check for self help and knowledge base items on your specific problem. You will have access to information on service disruptions live on the site, including upcoming maintenance for services. All done without calling the Service Desk!

Touchpaper: The New Service Management Suite

Web 2.0: New Technology, New Face



Project Updates

ITR is pleased to announce the trial of a database hosting service titled Application Express (APEX). The trial is available for 6 months, commencing in March 2009.

APEX addresses many of the database frustrations experienced by those who are currently managing databases and will allow users to:

Access data & applications from anywhere on UTAS •networks.Use any computer, PC, Mac or Linux machine. •Have control over who can access data.•Create tailored textual & graphical reports.•Benefit from increase security with data & applications •being centrally backed up & maintained. Be confident they are working from the correct version •of the database as there is only one data source.Access data and run reports regardless of who else is •using the data at the same time.

How to be InvolvedIf you would like to take part in this trial please visit

www.utas.edu.au/itr/services/oracleappex/index.htm

The FutureITR plans to grow this service in increments. Possible

future enhancements may include:A service to assist migration of databases (MS-•Access, SQL Server, MySQL, etc) & applications (e.g. MS-Access) into APEX. Provision of reference data i.e. courses, units, staff.•Education & training. •Assistance with deploying new versions of •applications.

For more information contact Carlos Reyes or visit www.utas.edu.au/itr/services/oracleappex/index.htm

During 2008, the UTAS School of Nursing & Midwifery expanded its operations in New South Wales, opening a new teaching centre at Rozelle in Sydney’s west.

Early in the year, the school took residence in a temporary location whilst awaiting thevacancyofthenewbuilding.ITRstaffinstalled,configuredandsupportednetworkinfrastructure and workstations in this temporary location throughout semester one.

During the mid-year break the school moved into the new building where ITR man-aged the installation of new network infrastructure and the relocation of IT equipment ready for the commencement of semester two.

Between the St Vincent’s and Rozelle Education centres, ITR now supports ten staff and over one hundred students with nineteen lab computers and CAPS printing and copying.

The Rozelle centre will grow further in 2009 with the Schools of Human Life Science and Sociology preparing to deploy additional personnel. ITR looks forward to supporting the ongoing operation and growth of these remote education centres.

School of Nursing, Sydney

After the recent Tasmanian Government announcement on broadband access across Bass Strait, a number of people have enquired as to the effect of this on UTAS.

The TREN Connect project is associated with improving broadband services for Research and Education (R&E) in Tasmania. This project is the vehicle which will leverage the infrastructure needed for improved access to high capacity bandwidth for R&E.

As such discussion and negotiation is ongoing between Aurora Energy (Tasmanian Government’s strategic telecommunications partner) and AARNet Pty Ltd (the national R&E telecommunications carrier and not for profit company owned by Australia’s 37 universities and CSIRO).

Negotiations are expected be finalised in early 2009.

The TREN Connect project has now been in progress for 5 years, with a range of benefits already realised for R&E participants in Tasmania, and considerable future opportunity for improved collaboration and interaction. This has primarily centred on the provision of optical fibre services in the central business districts of Hobart, Launceston, and Burnie.

In terms of future progress, 2009 will be an exciting year as access to significantly higher telecommunications bandwidth for Tasmanian R&E operations will realise opportunities in: Climate change & data modeling; Antarctic research; Oceans & marine studies (Southern oceans & fisheries); Maritime engineering, training, & research; Astronomy; Health sciences; and Physical sciences.

APEX: Improving Database Management

TREN Project



Project Updates Cont.

Melanie Pittard Manager, Univeristy Web Services

In the last issue we provided the background to the Web Services Review undertaken earlier in 2008. Since then there has been a lot of activity and the review has now moved into the implementation phase.

In August 2008, I was appointed to the new position of Manager, University Web Services and I have been working closely with the Web Services Steering Committee (WSSC) to ensure the successful implementation of the Web Services Strategic Action Plan (WSSAP).

The Web Services Operations Group (WebSOG), a sub-committee of the WSSC has been established and met for the first time in late August. This committee, chaired by Linda Luther, Director, Student Experience & Learning, is putting into effect the strategic direction for the development of UTAS web services. WebSOG will

provide advice on policies and funding to the WSSC and report on the progress of the implementation of the WSSAP. The committee has important responsibilities in quality assurance, communication and information gathering, and monitoring and advising on web services projects. The Terms of Reference and information about current membership is available on the Web Services Review website.

To support future activities, four working groups have now been established under WebSOG. These include the Web Marketing Group, Web 2.0 Group, Web Services and Distribution Group and the Web Research Group.

The existing Teaching & Learning Services Management Group (TSMG) will also act as a fifth working group to ensure teaching and learning issues are taken into consideration. Each of these groups has responsibility for investigating their respective areas as they relate to web services and to develop reports and implementation plans for approval by the WSSC.

Another important step for WebSOG has been the formation of a Web Support Forum in early 2009 to provide information on Web Services activities and to gain feedback and input from faculties, institutes and divisions.

Throughout 2008 WSSC also developed a Priority Pathways and Content Programme to lead to immediate improvement in the use and profile of web services at UTAS. As a result of this program we have already successfully replaced the UTAS search engine, revised and refreshed the Teaching & Learning website (www.utas.edu.au/tl/), created an online database of staff involved with web development and support, and created a new Web Services Review website. The new Web Services Review website (www.utas.edu.au/webservices_review/) contains all the information relevant to the review and is being regularly updated to inform the UTAS community on our progress.

Throughout 2009 the WSSC will oversee the revision and refreshing of the UTAS home page and other websites including Teaching & Learning Online, Human Resources and Future Students. There will also be a pilot project involving the content management system, MySource Matrix, and an investigation of search engine optimisation strategies.

We welcome any feedback or suggestions you have, so please don’t hesitate to contact me on 6226 6297 or [email protected].

Web Services Update

Recently ITR and the Rural Clinical School entered into a computing support agreement, which means that support in Burnie is now being offered under one umbrella.

Historically ITR has provided first and second level support to staff and students at the Cradle Coast Campus using shared facilities. Desktop support was originally offered by one person but due to the need for continuity of service, three years ago another person was appointed to assist. The increase in staffing resources resulted in the capacity to offer a more diverse skill set in expert areas which were traditionally only supported from Hobart or Launceston.

More recently ITR has adopted a hierarchical model that includes a Computer Support Coordinator position in Hobart and Launceston which manages the operational side of the desktop support services.

The Rural Clinical School, while well served by its own support officer with remote assistance from the Faculty of Health Science, was in effect isolated because of the distance and the single person support model they had adopted.

Today, the Cradle Coast Campus and Rural Clinical School are supported by ITR under the regional support model. As part of this new agreement Clinton Webber, the ICT Officer at the Rural Clinical School, is no longer restricted by working in isolation, and benefits from contact with staff at the Cradle Coast Campus. Likewise the Cradle Coast Campus benefits from the wealth of experience’s Clinton holds, particularly in terms of supporting server infrastructure. The Northern Client Services Coordinator now has responsibilities across the Launceston and Burnie campuses and provides the link between ITR and the business. These changes allow for continuity of support and greater expertise across the region.

Regional Support Agreement



Chris Davis Voice Communications Administrator

Ensuring 24/7 reliability of the telephone system, looking after new installations, moves and changes, as well as managing faults and projects is a job to big for one person alone. But in Launceston Chris Davis is the person to speak to.

As part of the Communications Technologies team Chris spends a lot of time on the phone. She may not be talking on them but rather making sure that they are in working order throughout the University.

Her nine years in the role has resulted in a large collection of handsets, mobiles and cords that now surround her desk. One of the motivations for keeping her work close at hand is undoubtedly to avoid the searching through the stock stored in the cupboard under the stairs. Unfortunately for Chris there is no avoiding the task of cleaning old handsets.

For Chris, positives of the role and

working for UTAS are many. Chris enjoys diversity of the work as well as the diversity of the people at UTAS. According to Chris “it is rewarding working in a large environment, meeting such a wide variety of people”.

Having started at the University 19 years ago in a clerical role with Asset Management Services, Chris also credits the University for enabling job progression via on the job training.

Today, a genuine interest in the nature of her work adds to Chris’ job satisfaction.

New installations, faults, moves, changes as well as various projects provide a variety of challenges. “The diversity of work and the every changing nature of telephony has captured my interest” says Chris. More recently the move towards data networking has added an exciting new dimension to Chris’ work.

Outside of UTAS, Chris’ interests include reading, watching movies and gardening.

Staff Profile

In 2008, ITR migrated over 750 staff and 70 resources into the messaging and collaboration solution ‘Exchange 2007’. The application of Exchange 2007 facilitated information sharing and information discovery amongst select users and has resulted in plans to rollout the system to all staff and postgraduate students during the 2009 calendar year.

Success of the pilot can be attributed to thorough planning and design. From initial design considerations ITR wished to ensure that stability, speed and reliability were deliverable with the final product. Design documents for the system were peer reviewed by senior technicians within vendor organisations and approved prior to implementation.

Since implementation, monitoring of performance metrics and logging of faults has confirmed that the system is meeting all expectations and is well on track to being able to comfortably host the anticipated load of nearly 5,000 staff inclusive of postgraduate student mailboxes, as per the system design.

Users of the system benefit from improved remote access to email applications including calendar, contacts and tasks functions. With Exchange 2007, there is no difference between the data presented via your ‘full’ email client and the web interface.

Other benefits include: Support for collaboration features via the Microsoft Outlook mail client on Microsoft Windows, or the Microsoft Entourage client on Mac OS; support for mail only via IMAPS using any number of clients, for example Evolution, Thunderbird or Apple Mail; support for mobile devices using ActiveSync ‘direct push’ technology- all Microsoft Windows Mobile devices, Apple iPhone/iPod Touch, Nokia E/N/S series, Palm Treo 650/680/700p.

Once funding has been finalised, ITR will begin to rollout Microsoft Exchange to all staff and postgraduate students. We will work closely with heads of faculties, schools and sections to ensure minimal disruption during the migration phase of the project. There will be dedicated staff employed for the rollout phase to assist with the migration from existing disparate mail and collaboration systems to Microsoft Exchange. In line with the University’s Campus Agreement for software with Microsoft, ITR will also offer online training to our clients in the use of these technologies. Please visit https://www.utas.edu.au/itr/projects/exchange/training

With the successful completion of the project, the University will be in a position to leverage the new technology in a multitude of directions including closer collaboration with State Government departments in cooperative research projects, as well as exciting improvements to voice and video communications across the University population.

Microsoft Exchange Pilot: Improving Messaging & Collaboration



Insight is published by the Information Technology Resources section of the University of Tasmania. The opinions expressed in Insight are not necessarily those of the University.The Editor, Locked Bag 1304, Launceston 7250. Email [email protected] Telephone (03) 63243464 • Facsimile (03) 63243081

General EnquiriesTelephone: (03) 6226 6336Facsimile: (03) 6226 7171email: [email protected]

ITR Office LocationsSandy Bay CampusUniversity of TasmaniaPrivate Bag 69HOBART TAS 7001

Cradle Coast CampusUniversity of TasmaniaPrivate Bag 3511BURNIE TAS 7320

Newnham CampusUniversity of TasmaniaLocked Bag 1304LAUNCESTON TAS 7250

Photos provided by IT Resources Staff.

and finally IT Resources hopes you had a Merry Christmas...we did

More Exciting News

Ever wondered what projects and initiatives are currently underway at UTAS? What new services can we look forward to? What other people are working on?

The Project Register may be what you are looking for. Designed to capture information about new projects and initiatives, the Project Register offers information about current projects and new initiatives including timelines, objectives, project status, costs and details about project managers. As such the Project Register is a useful resource for all University staff.

If you would like to see what great work is currently being undertaken or you would like to publicise a new project or initiative on the Project Register please visit www.utas.edu.au/itr/projects/po_staff_access/currentprojects.html

Eduroam is a location independent wireless network, allowing mobility between wireless infrastructure.

Eduroam allows users to access wireless networks at visited institutions (also connected to Eduroam) by using the same credentials (for instance, username and password) that users would use if they were at their home institution.

UTAS has subscribed to the Australian Eduroam group, therefore allowing staff and students visiting other participating Australian or international institutes (depending on the institute’s local security policies) to connect to the Internet and/or back to the UTAS VPN service.

When connecting to a participating institutes Eduroam service UTAS staff should use their PoP credentials with their username in the form [email protected]

There are 24 participating institutes in Australia, 33 countries in Europe and 6 countries in the Asia Pacific.

Currently the use of Eduroam across UTAS is limited but this does not stop UTAS staff and students making use of Eduroam at other institutes. The limitations for visitors to UTAS will improve in 2009 with the wireless network Uconnect (previously UANA) undergoing a transformation which will allow the easy deployment of Eduroam across all sites which currently have Uconnect wireless services.

Eduroam is not intended for use by users while at their home institute. For example, when roaming at UTAS premises it is expected that UTAS staff and students use UANA wireless or the new to be released UCONNECT wireless services.

For information regarding Australian institutes please visit https://wiki.aarnet.edu.au/display/eduroam/For+End+Users European coverage can be found at www.eduroam.org/index.php?p=europe and Asia Pacific coverage at www.aarnet.edu.au/services/eduroam/eduroam-in-asia-pacific.spx

Eduroam Location Independant Wireless!

Project Register

Despite recent changes to the Copyright Act it is still illegal to store copied music files on any UTAS computer or file share.Fair Use provisions allow any person to alter the format of a musical recording that they own, provided that the copy they make is for private

listening purposes and that they store the music on a device that they own rather than on University computers.Therefore it is legal to store music on privately owned media devices and portable devices and play them through your University owned computer. So, if you like to listen to your music at Uni, keep your collection on an external hard disk, USB drive or CD and play the files from there.

SECURITY ALERT

Music on UTAS Computers


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