GOVERNANCE

ANKUR PATEL(MBA-IB)

AMITY INTERNATIONAL BUSINESS SCHOOL

WHAT IS E-GOVERNANCE ?It is electronic governance.

In simple word, E-Governance is nothing but a mediator between government and citizens. It is the use of a range of modern information and technologies by government to improve efficiency ,service etc. i.e. Internet,mobile,local area network

TYPES OF E - GOVERNANCE

G2G

G2E

G2B

G2C

GOVERNMENT 2 CITIZENS

G2C is transaction between government and citizens.

It includes,

Basic citizens services such as online registration of birth/death/marriage certificates Health care, education services etc.filing of income taxes

Example: The example of Government to Citizens is that

National Portal of India India.gov.in

G2C

GOVERNMENT 2 BUSINESS

G2B is transaction between government and Business.

It includes ,

Dissemination of policies, memos etc. Government rules and regulations. Business informationApplication forms, renewing licenses, registration, payment of taxes.

Example: The example of Government to Business is that

Business Portal of India Business.gov.in

G2B

GOVERNMENT 2 EMPLOYEE

G2E is transaction between government and Employee.

It Includes, Online conference for employee Online training Employee information

Example: The example of Government to Employee is that

Ex. e-Training for Employees www.egovonline.net

G2E

GOVERNMENT 2 GOVERNMENT

G2E is transaction between between the central/national and local governments, and between government department and agencies and organisation.

It Includes, Records by state government Schemes,plan,Initiatives

Example: The example of Government to Government is that

e-governance standard Portal of India http://egovstandards.gov.in G2G

BASE OF E GOVERNANCE

1.LEADERSHIP

2.ORGANISATIONAL STRUCTURE

3. PROCESS MANAGEMENT

E-GOVERNANCE BEST PRACTICESFast & easy services Increased accountabilityIncreased transparencyReduced corruptionIncreased efficiency due to connectivityTickets & finesE-polling tax filingE-votingVehicle registrationTransaction

CHALLENGES FACED

Clarity about objectiveProvided servicesMisconception about information transparencyLocalizationSecurity threats & legal issueMaximum use of infrastructureStandardization

Conclusion

e-governance is playing an increasingly important role in modern governance.

Various agencies of the government & civil society organisations have taken a large number of initiatives across the country.

e-governance initiatives can be successfully implemented in the 28 states & 7 union territories covering more than 1 billion population.

This capacity is show, India would further strengthen the strong & dynamic democratic institutions & thereby secure growth & development for all its citizens.