IT Graduate

Recruitment

Agenda

Introduction

IT Graduate Recruitment

Q & A Session

Introduction

Content

Jardine Matheson

Jardine OneSolution

Jardine Matheson

Heritage

Founded in 1832, Jardine Matheson is a regional conglomerate

and a Fortune Global 500 company (ranked 382, source: July 26,

2010, Fortune Magazine) with diversified businesses in Greater

China and Southeast Asia

Businesses include leaders in the fields of engineering and

construction, transport services, insurance broking, property

investment and development, retailing, restaurants, luxury

hotels, motor vehicles and related activities, financial services,

heavy equipment, mining and agribusiness

Primary share listing in London, with secondary listings in

Bermuda and Singapore

Jardine Matheson

Jardine Matheson

Jardine Matheson

An overview of JOS

A wholly-owned subsidiary of Jardine Pacific and a member of Jardine

Matheson Group

One of leading Asia based IT products

distribution and service companies

9 offices in Hong Kong, China, Malaysia and

Singapore, employing over 3,100 staff

Key Milestones – A Journey

characterized by growth & success

60’s

70’s

80’s

90’s

Now

Supplier of electronic typewriters and

copiers

Office automation solutions Specialist

Networking solutions vendor

Expert in enterprise IT solutions

One-stop IT solutions provider

Years Awards and Accreditation

2007 - 2010 Listed as Strategic 100 : Asia’s Premium IT Vendors - by MIS Asia Magazine

2008 – 2010, 2012

SMBWorld Awards : Best IT Outsourcing Services - by ComputerWorld Hong Kong

2008 Awarded the Standing Offer Agreements for the provision of Data Centre Services to HKSAR Government - by the Office of the Government Chief Information Officer (OGCIO)

2009 ISO 27001 Certification for the provision of data centre services to external customers, Hong Kong

2009 ISO/IEC 20000-1:2005 for Provision of IT Managed Services, Hong Kong

2009 ISO 9001:2008 Quality Management System Certification, Shanghai and Guangzhou, China

2009 ISO 9001:2008 Quality Management System Certification, Singapore

2010 The Best Consulting & Systems Integration Service Provider award, Hong Kong - by ezone

2010 ITIL v3 Expert Certification, Hong Kong - by United Kingdom's Office of Government Commerce

Awards and Accolades

Our Business Model

Procuring/

Acquiring Values

Creating/

Integrating

Values

Delivering

Values

Suppliers

& Partners

Technology

& Solution

Framework

Service

Management

Framework

Customer

Service &

Support

Framework

Plan

Build

Operate

Manage

Customers

& Partners

Our Value Proposition

A unique hybrid business model comprising both direct end-user and

distribution businesses

Value-added distribution model, providing technical services and solutions

to customers and resellers

Represent renowned IT brands, providing the marketing and distribution of

IT hardware and software, telecommunication, networking and office

automation products

Number of Resellers: over 3,500

Serving over 20,000 enterprise customers, including the best-known

multinational and regional companies operating in Hong Kong, Singapore,

Malaysia, China and Macau, spanning industry sectors as Financial Services,

Trade and Commerce, Transportation and Logistics, Utilities and Telecom as

well as Government

Service capability includes IT break-fix maintenance, managed services,

enterprise systems & solution, professional outsourcing and data centre

services

Our Business

Products, Solutions and Services

• Hardware: Desktop PC, Notebook PC,

LCD Monitor, Printer

• Software & Licensing: Operating System, Office

Business Applications, Endpoint Security & Management

Computer

Hardware

& Software

• Security Solutions

• Storage Solutions

• Enterprise Infrastructure Solutions

• Networking, Telephony & Unified Communications

Solutions

Enterprise

Systems

& Solutions

• Infrastructure Services

• Office Support Services

• IT Staff Outsourcing

• On-demand Services

Managed

Services

Products, Solutions and Services

• Projectors & Projection screens

• Visual presenters & accessories

• Fax machines

• Binding machines

Office

Automation

Equipments

• Printing Supplies

• Files & Storage

• Desktop Stationery

• Packing & Mailing Supplies

Stationery,

Supplies

& Office

Consumables

Commercial

Application

Services

Tailor-made Application Solutions

Enterprise Resources Planning (ERP) Solutions

Customer Relation Management (CRM)

Solutions

Document Management System (DMS) Solutions

Products, Solutions and Services

Hardware & System Maintenance

• Computer Products

• Office Products

• Enterprise Systems

Installation & Implementation Services

• Implementation Services

• Relocation Services

Regional Coverage The only and single largest distribution

and service network in this part of the world for IT and related solutions and services

Coverage of key business centers and IT hubs for MNCs in the region

JOS commands one of the largest market shares in the Hong Kong systems integration market

Leading position in Malaysia, strong presence in Singapore

Growing share of FIE customers in PRC

Strategic alliances with key suppliers on regional basis

Consistent marketing, service and HR strategies throughout the region to enhance operating scale and shared synergy

Banking & Finance Transportation & Logistics

Extensive Customer Base

Utilities & Telecom Trade & Commerce

Manufacturing Professional Services

Government Distribution

Our People

Management and Employees

Over 3,100 employees

One of the largest IT workforces in the region

A successful history of managing change and growth

Human Capital

Total Staff = 3,129

(as at 31 Dec 2012)

Hong Kong & Macau

54% (1700)

Singapore 14% (424)

Malaysia 16% (492)

China 16% (513)

Core Values Growth & Results Orientation

Rewards & Recognition

Customer Orientation

Team Work

Individual Respect

Flexibility & Adaptability

josCare

3 josCare committees are formed to arrange a full array of activities in

tight co-operation with Jardine Sports Association (JSA) and Jardine

Ambassadors (JA). JAs are selected from different

Jardine Matheson Group companies to help with various activities and

community service initiatives (in support of Mindset) of Jardine

Matheson Group.

Sports & Recreation

Community Service

Staff Welfare

josCare Committees

Sports & Recreation

Annual Events

Singing Contest

Sports Carnival

Halloween Event

Walk for fortune

Sports & Recreation Competitions McKenzie Cup Basketball Tournament

Ho Kun Yuen Cup 11-a-side Soccer Tournament

Kam Cheung Fai Cup Mini-soccer Tournament

Dragon Boat Race

Interest Groups Badminton Training Course

Karaoke Singing Class

Bowling Training Course

Make-up Workshop

Other Activities Staff Holiday Flats

Hiking (Spring & Autumn)

Squid Fishing

Community Service

Mini Mindset Day

Visit Wellcome logistics centre with the

mentally recovered

Visit Old people’s home

Mindset Fun Day

Central Rat Race

Walk Up Jardine House

Community Service

Caring company logo for 5 years

Job training program for the rehab

Computer/ workshop skills training for the rehab

Participate in Earth-Hour

Recycle policies and initiatives in place (use of recycle papers,

collection of foam box for customers, etc.)

IT Graduate Recruitment

3 Streams for Graduates to apply

Commercial Application Services

Enterprise Systems & Solutions

Managed Services

JOS

Central Function

Professional Services

Commercial Application

Services

Enterprise Systems & Solutions

Managed Services

Desktop Services &

Support

Sales

Reasons for Choosing JOS?

Fast track excellent prospect to Consultant level

Comprehensive 2-year training program

Each associate will be assigned a JOS Executive /

Senior Executive mentor for continuous

performance review

Target Candidates

Bright graduates with honours degree preferably in

IT or Engineering related discipline

Not more than one year working experience

Self-motivated, open minded and innovative

A good team player with strong IT knowledge

Excellent communications and interpersonal skills

For Commercial Application Services stream Basic programming languages and platforms;

Knowledge in JAVA, MS SQL, C#, VB.NET and experience in web

programming will be advantage

About the Program Program

Promote to Consultant / Technical Consultant on

satisfactory completion of the 2 Years Training

Program

Professional Development

IT

Associate

Consultant /

Technical

Consultant

Senior

Consultant /

Senior

Technical

Consultant

Technical

Consulting

Manager /Project

Manager /

Service Manager

Offer &

Confirmation Prospective Trainees

Interview

Communication Skills

Targeted

Promotion /

Publicity

Career Talks

in universities jos.com

Universities

websites Advertisements

Recruitment Talk --- Feb 2013

Interview --- 9-10 Apr 2013

Pipelines

Application

Screening Filtering Application

18 Feb – 8 Mar 2013

Offer Extension--- May 2013

Commencement – Jun 2013

Service Orientation Problem Solving

Work Attitude Comprehension of

Technical Information Career Aspiration

Time Table

Recruitment Talks ---------------- Feb 2013

Application -------------------------- Feb 2013

Selection Process ---------------- Mar, Apr 2013

Offer Extension -------------------- May 2013

Commencement ---------------- Jun 2013

Application Method

E-mail application :

Thank you

Commercial Application Services

JOS

Central Function

Professional Services

Commercial Application

Services

Enterprise Systems & Solutions

Managed Services

Desktop Services &

Support

Sales

What industries can experience

Multi-industries?

Movie Stars……?

Information Technology

Application Development !!

Training Program

Training Program

2 Years on-the-job Training Program

Level 1

Basic Web Programming Training

Basic Database Programming Training

Basic JOS Application Framework Training

Basic Reporting Training

Training Program

Training Program

Level 2

System Development Methodology Training

Program Development Skills Training

System Support Skills Training

Basic Technical Document Skills Training

Training Program

Training Program

Level 3

System Development Skills Training

Advanced Technical Document Skills Training

Training Program

Enterprise Systems & Solutions

JOS

Central Function

Professional Services

Commercial Application Services

Enterprise Systems & Solutions

Managed Services

Desktop Services &

Support

Sales

ESS Structure

Presales Team

• Provide technical design and solution to client

Project Delivery Team

• Provide project implementation and solution delivery service

Support Services Team

• Provide on-going support service

Presales and Project Delivery Stream

Presales Requirement Collections

Solution Design

Proof of Concept

Delivery

Project Management

Solution Implementation

Job Rotation

Job Rotation

What you can gain

Presales Team

Products knowledge – functions and features

Set up product testing lab and POC

Design your own solution

Present your solution to customer

Enhance your self confidence & technical knowledge

Delivery Team

Manage project in an organized manner

Manage project scope, time, change and risk

Technical implementation skill such as product integration

Enhance your problem solving skill

Feel the success of project completion

Solution Samples

Server Consolidations

Storage Consolidations

Network Infrastructure

Unified Communication

About The Program

About The Program

2 years on-the-job training

Divided into 3 levels

Acquired professional certification in different technical areas

About The Program

Level 1 - Basic IT Foundation Skill Training

Duration: 3 months

Contents

Overview of JOS Project Lifecycle

Information Technology Infrastructure Library

(ITIL) Foundation Training

Customer Service Skill Training

About The Program Level 2 - Operating System Fundamental

and Technical Training

Duration: 9 months

Contents

Microsoft Server System Technical Training

Red Hat Linux System Technical Training

VMware technical Training

Certification

Microsoft server certification

Linux certification

Basic VMware certification

About The Program Level 3 - Applications Servers Fundamental

and Technical Training

Duration: 12 months

Contents

Microsoft Applications Server Technical

Training

Other Applications Technical Training such

as backup solution, End Point protection,

etc.

Certification

Microsoft application server certification

Other applications certification

Managed Services

JOS

Central Function

Professional Services

Commercial Application Services

Enterprise Systems & Solutions

Managed Services

Desktop Services &

Support

Sales

Infrastructure IT Service

Management

• Recurring Service Oriented – building long

term relationship with customers

• ISO20000:2011 and ISO9001:2008 certified

• ITIL based Service Lifecycle Management

Service Strategy

Service Design

Service Transition

Service Operations

Continual Service Improvement

1

5

4

3

2

Service

Lifecycle

Management

Managed Infrastructure

Support Services

Cloud Services

Server and Network Support Services

Server and Network Security Management Services

Server Patch Management Services

Infrastructure Change Management

Infrastructure Event Monitoring Services

Infrastructure Incident and Problem Management

Etc.

Data Center Managed

Services 1. Managed Location – for server

hosting of Outsourcing and Managed

Accounts

2. Co-location Area – for server hosting

of Co-location customers

3. BCP Rooms – Facilities available for

BCP customers for DR Drill and

Activation

4. Tape Library – Stores tapes for

Managed Accounts

5. Console Room – for remote

Operations Support

6. Security Management

(ISO27001:2005 certified)

Managed Service Desk

1. Single-Point-of-Contact (SPOC)

Service Desk (SLA-based

Services)

2. Complete life-cycle incident and

requests management

3. Remote technical support

services

4. Sophisticated integrated

Incident Mgmt and Telephony

systems

5. Voice Recording System

6. 7 x 24 x 365 Round-the-clock

service

Customers

Industries:

Banking and Finance

Commercial

Government

Public Utilities

Theme Park industry

Market Segments

Multinational / Regional Corporates

Small-to-Medium Enterprises

Small / Entry-Level Businesses

People

Our most valuable asset is our

people, a team of highly motivated,

united and independent officers,

consultants and managers.

Training Program

Training Program

2 Years on-the-job Training Program

Level 1 - IT Foundation Skill Training

(Duration: 3 months)

Soft Skill Trainings

CS Skill, Presentation Skill, Project Lifecycle, Service

Lifecycle, ITIL

Basic Technical Trainings

Server/Desktop hardware components

Network components

Storage components

Training Program

Level 2 – Infrastructure Foundation Training

(Duration: 9 months)

Foundation trainings on

Wintel server technologies (e.g. MS Window Server, AD,

Exchange, Backup/Restore, Security, etc)

Networking technologies (e.g. TCP/IP, Routing vs Switching,

Firewall, Wireless, etc)

UNIX / Linux technologies (e.g. AIX, Solaris, Redhat, SUSE, Event

Monitoring, etc)

Implementation and ongoing management practices

Completion of MCSA, CCNA and Junior Level Linux Certifications

Training Program Level 3 – Infrastructure Intermediate Training

(Duration:12 months)

Intermediate trainings on one of the following streams

Wintel

Customization, clustering, virtualization, SAN, security control,

etc

Network

Layer 2/3 QoS, WLAN, VLAN, Routing, VPN, VoIP, Network

Management, Network Design practices, etc

UNIX/Database

UNIX platforms (e.g. AIX, Linux, etc), Web Application Server

(e.g. Tomcat, Websphere, etc), Databases (e.g. Oracle, SQL, etc)

Completion of suggested certifications in the focus stream