issue #76 | march 2016 zaatar w zeit opens in …...please send an e-mail to [email protected] to...
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Issue #76 | March 2016
ZAATAR W ZEITOPENS IN DFC IN
GRAND STYLE
The latest buzz, news and outlook from inside the heart of Cravia. A monthly affair.
TABLE OF CONTENTS
Zaatar w Zeit Opens in DFC in GranD style
CinnabOn Makes Valentine’s Day speCial
nutella Just Can’t liVe withOut CinnabOn
teaM Zaatar w Zeit Call Center GOes wilD
Zaatar w Zeit Jbr niGht-shiFt staFF Makes a splash
bOrhan Dali – a CraVia star
new baby
wall OF FaMe
birthDays
prOGress repOrts (January & February)
GaMe tiMe
QuOtes
Fun FaCts
03
06
06
07
07
08
08
09
10
15
16
16
16
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ZAATAR W ZEIT OPENS IN DFC IN GRAND STYLE
A brand new Zaatar w Zeit (ZwZ) outlet opened this January at Dubai Festival City. The grand opening event on the 19th of January, 2016 was attended by the media, mall management, members of the Cravia family and the ZwZ team.
The opening was kickstarted by refreshing drinks served to people outside the outlet, an instant photo session, a ceremonial ribbon cutting as well as a short but motivational speech by our CEO, Walid Hajj.
Once the store opened, an on-site DJ got the celebrations going. A delicious ZwZ lunch was served and people were gifted giveaways as they left the opening.
Speaking on the occasion, Mahmoud Harb, our Director of Operations expressed it best when he said, “The popularity of Zaatar w Zeit continues to grow and we are delighted to be able to extend the very best in urban Lebanese dining to customers at Dubai Festival City. With this opening of our fifteenth outlet in the UAE, we are now more than just a high quality food and beverage offering in Dubai, we are a recognized lifestyle brand that is an essential part of the community. Our mission is to continue introducing Zaatar w Zeit into neighborhoods and to bring the brand’s unique dining experience to even more customers.”
- ISSUE #76 - MAR 2016 - 3 -
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- ISSUE #76 - MAR 2016 - 5 -
CINNABON MAKES VALENTINE’S DAY SPECIAL
The month of love saw Cinnabon turn romantic in every way. Starting with heart shaped Valentine’s boxes as well a special competition giving lucky couples a Valentine’s night dinner. Front of house staff across outlets joined in the celebration with red aprons and heart shaped glasses. While shops had special counter cards, tent cards and toothpick stickers.
And what was a huge hit among our customers was the Heart Shaped Frame competition. Hundreds of couples took pictures framed by our lovely message and posted them using the hashtag #LoveCinnabon. With 4 happy couples winning a dinner for two on Valentine’s Day at The Steak Bar.
NuTELLA JUST CAN’T LIVE WITHOUT CINNABON
To continue with the positive momentum of Q1 2016, and to have the perfect product promotion, Cinnabon has introduced the Nutella® Minibon and Chillatta once again. This product reintroduction will see the delicious Minibon and Chillatta in shelves up to April 2016.
Customers can enjoy this unique combination of our signature Cinnabon dough with Nutella® spread inside, baked to
perfection and topped with our signature cream cheese frosting and hazelnuts. And sip on a refreshing frozen treat of the Nutella® flavor in our creamy Chillatta drink. Cinnabon is supporting the continuation of the successful partnership with Nutella®, through a marketing campaign that includes free product promotions, a radio campaign and competition and a special Roll ‘N Bake event!
- 6 -
TEAM ZAATAR W ZEIT CALL CENTER GOES WILD
ZAATAR W ZEIT JBR NIGHT SHIFT STAFF MAKES A SPLASH
With a spectacular ONE MILLION calls answered in 2015, the backroom soldiers of the ZwZ call center team are great contributors to our delivery
A fun trip was organized for the ZwZ JBR Night Shift Team as they enjoyed a trip to the Iceland Waterpark in Ras Al Khaimah. Bonding, laughs,
segment growth. To celebrate this achievement, the whole team enjoyed a day of team building and fun with a trip to Wild Wadi!
good cheer and a fun time was had by each member of the team on 31st of January.
- ISSUE #76 - MAR 2016 - 7 -- 7 -
NEW BABY
BORHAN DALI - A CRAVIA STAR
There is a magician who lives in the Cravia Headquarters. A quiet worker who works hard, is always willing to help in any task and embodies positivity and a friendly attitude. He is Borhan Dali, a member of our office support staff!
A ‘Yes’ person who’s ‘Yesses’ come from the heart. Someone loved by everyone in the office. Always smiling, he makes sure the kitchen is always clean, the office is neatly organized and everyone is happy. From the signature Caramel Coffee he offers all visitors to office plants that he cares for, Borhan’s special ability to take care of every detail leaves us all amazed. AND, he is famous for his word “Dear”! If you ask him anything, his replies always begin with “Yes dear” and end with “Thank you dear”. So Borhan, from all of us to you, Way To Go DEAR!
A brand new miracle to call your own! Our warmest congratulations to Mustafa Sanjaq, Government Relations & Employee Service Manager, to his new baby boy, Yazan, born on 25th January 2016. We are glad to welcome you in the Cravia family!
- 8 -
WALL OF FAMEJANUARY
ZwZTotal Cards: 189arMina sanGCO • 13 Cards • Corniche
the steak barTotal Cards: 8heralD baleDa • 4 Cards • DIFC
CinnabOn/sbCTotal Cards: 233JOnathan san peDrO • 20 Cards • Capital House
heaD OFFiCeTotal Cards: 6wilMa laVilla • 4 Cards
Dear Team,
Hope each of you is doing well.
The year has started off with a strong plan and commitment from everyone. As we chart our way in yet another year full of promise, high expectations and momentum, I would like to remind everyone how important it is to stick to our foundation and principles. I am of course honored to recognize the Wall of Fame winners for January – first batch of 2016.
I would also like to make a small announcement regarding the program. We will start having two winners
from the brands for the yearly Wall of Fame. Basically. one annual winner from Cinnabon/SBC and one winner from Zaatar w Zeit.
This is very exciting and will give one more person the chance to reach the moon and stars.
Thank you and please keep on believing in what you do and always shine.
“Keep on recognizing”
~Louay
FEBRUARY
CinnabOn/sbCTotal Cards: 234Cyril Del MunDO • 15 Cards • Carrefour
heaD OFFiCeTotal Cards: 6CarMie saMpayan • 2 Cards
CinnabOn/sbCTotal Cards: 234rOwel DelOs Cattian • 15 Cards • HSBC 2
the steak barTotal Cards: 8JerCitO altaMia • 4 Cards • DIFC
ZwZTotal Cards:190QaMar ali • 18 Cards • Business Bay
Dear Team,
Hope all of you are doing great.
I want to start by thanking each of you for the super efforts you have shown in January and February of this year. The year is truly off to a great start.
I want to as always recognize the amazing winners of the Wall of Fame program. These individuals have truly gone above and beyond the call of duty to shine in their respective roles.
You are real stars and we appreciate and value your efforts.
Thank you and please keep on recognizing
Keep it up.
~Louay
- ISSUE #76 - MAR 2016 - 9 -
Walid HajjJAN 24
BIRTHDAYSHEAD OFFICE
Arnel CandanoJAN 31
Sujith SadanandFEB 26
Ruth ValdezJAN 24
Naseer AlrimawiJAN 16
Mazen Al KhatibJAN 17
Anup Roshan D SouzaJAN 24
Michael Asuncion
JAN 18
Taline Yervant Kastanian
JAN 17
Suhel Ahmed JAN 31
Mohammed Saleh Ahmed
JAN 1
Owahidul IslamJAN 4
Nemencio Jr. SantosJAN 20
Harka Raj RaiJAN 4
Rudini Lloyd GamengJAN 30
Joseph Ian LontocJAN 8
Ruben Pidlaoan
JAN 1
Md. Jaber JAN 10
Angel Jr. SonajoJAN 28
Sajid GulJAN 1
Rhonel Almendras
JAN 6
Mizan BokthJAN 15
Jubaer AhmadJAN 5
Md. Saifur Rahman Abdul Malik
JAN 5
Mohammad Ahmad Suleiman
JAN 5
Narayan BogatiJAN 18
Ahmad Al Cheikh FawziJAN 1
- 10 -
Noelito GuecoJAN 4
Sarah ArnedoJAN 20
Oscar JR Gabisan Tumbaga
JAN 5
Khokan Miah Anu Miah
JAN 1
Shahjahan Abul Kashem
JAN 1
Khalid Mehmood RajaJAN 1
Reynor NoriegaJAN 16
Zara Oziel ValerosJAN 11
Manuelito De Vera Gaita
JAN 19
Arshid NawazJAN 1
Rowel Delos Reyes Cattian
JAN 27
Rajon Ahmed JAN 12
Towhidul Islam JAN 1
Andrew LotoJAN 15
Jerrimio Natividad Pascual
JAN 4
Faryad Hussain
JAN 1
Jayson Bersamira
JAN 6
Bishnu TamangJAN 18
Muhammad RizwanJAN 7
Mohamed EusufJAN 16
Sandip PariyarJAN 17
Dil Kumar AleyJAN 12
Sadarrudin MD
JAN 27
Umesh PaudelJAN 8
Liaqat Ali Safdar Ali
JAN 1
Arjun AdhikariJAN 13
Hira Kumar Shrestha
JAN 25
Bishal Basnet ChheriJAN 7
Joanna Marie CortesJAN 6
Samip Singh Thakuri
JAN 4
Faizan Mehmood
JAN 1
Muhammad Haseeb
JAN 1
Tanveer Ahmed JAN 1
Jinwai GamiaoJAN 9
Ferdinand CarabeoJAN 13
Ceska CaasiJAN 5
Jerome RidualJAN 27
Jenelyn DandanJAN 19
Michelle Miranda TornoJAN 5
Raj Kumar Maharjan
JAN 10
Maria Kristel Saddul Ibarra
JAN 4
Mary Grace De OcampoJAN 19
Mark Lesther CastroJAN 3
Anjum Raza JAN 1
Mohammed Niyas Padavil
JAN 1
Hadayatullah Moosa JAN 1
Jinky Catampatan
JAN 19
Rosalie BelloJAN 13
Mujeeb Ur RehmanJAN 10
- ISSUE #76 - MAR 2016 - 11 -
Alan TamangJAN 31
El Marie CaguioaJAN 22
Eleazer CruzJAN 17
Rabih BarichJAN 12
Resham Bahadur Rana
JAN 17
Francis Jay Bautista
JAN 4
Ganesh BasnetJAN 9
Michael Ver RobertoJAN 18
Jing Jing Agravante
JAN 14
Vienna Aurea Zapatero
JAN 19
Ma. Rosegirl BingcoJAN 8
Kristoffer CruzJAN 18
Jimmy Lomanog
JAN 24
Gerlyn GesoyotJAN 17
Gillanne Dela CruzJAN 4
Ryan ChuJAN 16
Aju Sadanandan
JAN 2
James Ernest Bal
JAN 20
Emmanuel Llano JAN 15
Don King DananJAN 25
Syed Imran AliJAN 25
Muhammad AshrafJAN 1
Muhammad Nadeem
JAN 1
Abdallah SaleemJAN 12
Jan Anthony Uy
JAN 23
Rose Mae NilmarJAN 20
Lourie Joy Cordero
JAN 4
Habibur Rahman
FEB 1
Jocelyn GuirraJAN 19
Regine GuintoJAN 31
Kim AldayaJAN 26
Nick Patrick AranasJAN 7
Muhammad Faheem Tariq
JAN 3
Lhoyd Nemhar Caoctoy
JAN 5
Muhammad Usman Khan
JAN 1
Ihsan KhanJAN 1
Krishna Adhikari
FEB 1
Dorina Lynn Astrande
JAN 21
Ganesh SaiFEB 18
Evangeline Lagarde
FEB 6
Kashim Alta MiahFEB 3
Dovanne AlcorezaFEB 14
- 12 -
Rodel Enriquez
FEB 17
John Henry AnicasFEB 26
Ali HaidarFEB 27
Bishal Thapa Magar FEB 4
Manohar Siripuram
FEB 2
Zahid AhmadFEB 4
Ralf Anthony PerezFEB 12
Kristine Joyce Dela Cruz
FEB 18
Darling Pearl GarciaFEB 7
Muhammad Bilal
FEB 18
Katrina Marie Quiambao
FEB 7
Azhar HussainFEB 10
Md. Al AminFEB 1
Sayed Noor Imam Sayed
FEB 1
Frisco Jr. CelosoFEB 24
Gazi Nur AlamFEB 5
Johnymar JaddiFEB 18
Regien Cadacio FEB 12
Zakir HossainFEB 1
Suyel MiahFEB 1
Chandra Prasad Dhakal
FEB 12
Rabin Kumar Dhaurali
FEB 6
Md. Shuhel AhmedFEB 2
Khokan MiahFEB 10
Homer Agres CuervoFEB 24
Md. Shabbir Rahman
FEB 1
Chhiring Lama FEB 6
Mary Joyce AglubaFEB 12
Cristine PerinFEB 16
Gyalzan LamaFEB 23
Dominoe David Sornio
FEB 8
Joy LozadaFEB 18
Joemar Macapagal
FEB 14
Imtiaz Hussain FEB 2
John Christhopher Angeles
FEB 1
Eric PolicarpioFEB 2
Hedayet Abdul BarekFEB 1
Ronnel Malbataan De Ocampo
FEB 3
Rezaul KarimFEB 3
Umar Asadullah
FEB 16
Nabin Kumar Sunuwar
FEB 27
Said SalahFEB 7
- ISSUE #76 - MAR 2016 - 13 -
Muhammad Hussain
FEB 4
Rommel San Buenaventura
FEB 5
Dhurba Gurung
FEB 6
Lilian ArponFEB 20
Gilberto Manubag
FEB 4
Mandy Balolong
FEB 16
Marites VelanoFEB 4
Casamina Paduman
FEB 23
Ronnel PascualFEB 23
Lovely SawitFEB 24
Bryan MapueFEB 14
Noemie AcunaFEB 5
Norberto LodricoFEB 9
Nina Rose AguilaFEB 28
Sajan PrajapatiFEB 17
Anthony BartoloFEB 6
Christian Paul Villanueva
FEB 10
Bishal PariyarFEB 6
Sharie Abrematea
FEB 3
Geoffrey FutadFEB 5
Adel SayedFEB 26
Joe MarquezFEB 22
Jordan JingcoFEB 11
Aldrine ArcillaFEB 17
Shaheen DhaliFEB 1
Nesar Miah TeghaliFEB 1
Charlaine Mae Mina Cascolan
FEB 25
Glen LebigaFEB 17
Syed Sharjeel AbbasFEB 1
Vincent GeorgeFEB 6
Francis ParazoFEB 19
Habibullah Rab Nawaz
FEB 5
Jayson SaroFEB 12
Hameed Mundagalam
FEB 20
Michael Sean Calasang
FEB 13
Aiza GuarteFEB 9
Ronald LayagFEB 11
Lloyd Ian Razalan FEB 17
John Harold SanicoFEB 5
Harold Mendoza
FEB 3
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- ISSUE #76 - MAR 2016 - 14 -
PROGRESS REPORT
Monthly SalesDubai Marina MallAbu Dhabi Capital House
Daily SalesDubai AirportYas MallAbu Dhabi MinaAbu Dhabi Capital House
Jan-16Jan-16
3-Jan-1629-Jan-1630-Jan-1625-Jan-16
CNB
Monthly SalesTotal Monthly OverallDubai Festival CityIBN BattutaMarinaMotor CityBay Office Part
Daily SalesDubai Festival CityAbu Dhabi Mall
Jan-16Jan-16Jan-16Jan-16Jan-16Jan-16
29-Jan-1618-Jan-16
ZWZ
JANuARY SALES RECORDS 2016
CRAVIA SALES NOV 2014 TO JAN 2015 VS.
NOV 2015 TO JAN 2016
Monthly SalesAbu Dhabi Capital House
Daily SalesAbu Dhabi Capital House
Feb-16
28-Feb-16
CNB
Monthly SalesOffice Park
Daily SalesAbu Dhabi Al Salam
Feb-16
4-Feb-16
ZWZ
Monthly SalesDIFC Feb-16
TSB
FEBRuARY SALES RECORDS 2016
DEC 15 FEB 16JAN 16
-22.
5%
0%-19.
6%
19.3
%
19.4
%
11.8
%
11.4
%
13.0
%
20.1
%Zw
Z
ZwZ
ZwZ
Cnb/
sbC
Cnb/
sbC
Cnb/
sbC
tOta
l
tOta
l
tOta
l
2.3%
-2.3
%-2.3
%
CRAVIA SALES DEC 2014 TO FEB 2015 VS.
DEC 2015 TO FEB 2016
NOV 15 DEC 15 JAN 16
9.1%
-22.
7%
-22.
5%
-19.
6%
19.4
%
11.4
%
4.5%
13.0
%
20.1
%Zw
Z
ZwZ
ZwZ
Cnb/
sbC
Cnb/
sbC
Cnb/
sbC
tOta
l
tOta
l
tOta
l
2.3%
-2.3
%
-3.0
%
- ISSUE #76 - MAR 2016 - 15 -
GAME TIME
QuOTES
FuN FACTS
1
2 7
3 6
6 1
5 7
8 8
8 5
4 ?
3
WHAT NUMBER REPLACES THE QUESTION MARK?
“I believe that the only courage anybody ever needs is the courage to follow your own dreams.” ~Oprah Winfrey
“No masterpiece was ever created by a lazy artist.” ~Anonymous
“You must expect great things of yourself before you can do them.” ~Michael Jordan
“Be miserable. Or motivate yourself. Whatever has to be done, it’s always your choice.” ~Wayne Dyer
Leonardo da Vinci could write with one hand and draw with the other at the same time.
The Guinness Book of Records holds the record for being the book most often stolen from Public Libraries.
Right handed people live, on average, nine years longer than left-handed people.
Coca-Cola would be green if coloring weren’t added to it.
A shrimp’s heart is in it’s head.