issip june 20 2018 · convening of industry leaders, leading academic researchers, ... strengthen...
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ISSIP OverviewISSIP Linkedin Group: http://tinyurl.com/mvcmuw5
twitter: @The_ISSIP, #ISSIPwww.issip.org
June 19. 2018
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Our mission is to “promote service innovation for our interconnected
world.”
We help institutions and individuals to grow and be successful in our
global service economy.
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Overview
§ Founded July 2012§ Individual Members:
> 1000+§ Members
representation:o Universities: 200+o Companies 100+o Countries: 42+
Ammar Rayes,Founding President, ISSIP; 202-2013Distinguished Engineer, Cisco
Haluk DemirkanBOD Member, ISSIP;Professor U. of Washington
Jim SpohrerBOD Member, Secretary, Treasure, ISSIP; Director Global University Programs, IBM
Yassi MoghaddamExecutive Director, ISSIP
Ralph Badinelli,President, ISSIP, BOD Member, ISSIP; Professor Virginia Tech
Sunil Kripalani,BOD Member, ISSIP; SVP Digital Services, UHG-Optum Rx
Dr. Yasunori KimuraBOD Member, ISSIPPrincipal Fellow, Japan Science and Technology Agency (JST) Fellow, Fujitsu Laboratories Ltd..
Rama Akkiraju, President, ISSIP, Distinguished Engineer & Master Inventor, IBM
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Leadership Team
ISSIP 2018
Heather Yurko, VP, ISSIP, Lead Future of work, Cisco
How?1. Convening of industry leaders, leading academic
researchers, entrepreneurs, and policy influencers to:§ Empower organizations to grow through service innovation
2. Publications for thought leadership through§ White papers§ Books – business expert press§ Journal Articles
3. Influencing of Standards to address Service Orientation in:§ IoT § Digital Transformation§ Analytics§ Smart Services ( retail, hospitality, healthcare, cybersecurity,
cognitive computing etc.)
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ISSIP Programs§ Special Interest Groups:
explores a theme through regular short calls and workshops
§ Co-sponsored conferences and symposia
§ Discovery Summits
§ Monthly Innovation Roundtables
§ Opportunities to publish books, articles, and white papers
§ Ambassadors Program
§ Chapters
§ Awards and recognitions
§ Customized workshops for industry members
§ and more….
With Leadership & Participation of ISSIP Volunteers
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Special Interest Groups & Communities of Interest• Outputs:� Books, White papers,
journal articles� Influencing Standards� Workshops� Co-sponsoring or
presenting at conferences
� Grand Challenge Projects� Surveys� More….
Cognitive Computing
Education/ Research
Strengthen service related education and
research globally
SDN
Accelerate the transition of SDN to
spark innovative approaches to service
delivery.
Service Design
Research trends in service design and user
experience
Service Innovation Framework
Apply into practice latest services research to achieve sustainable innovation and growth
To augment and scale human expertise
Promote Service Oriented IoT reference
architectures & Standards
IoTIoT
Discovery Summits§ Convening industry leaders and academic researchers to take deep
dive in order to solve a problem or address a challenge that is of interest to our industry members, but has wider implications to the whole industry.
§ Past sample themes:� Data Science meets customer experience (publication in progress)� IoT Privacy and Security Implications (position summary:
http://bit.ly/1TZJ348 ) § Planning for 2018:
� Digital Transformation: Cognitive Computing for Predictive Customer engagement
§ Other possibilities… � Servitization: transition from products to platforms to service Digital
Transformation, challenges, opportunities, real cases� innovation� More….
Service Innovation Roundtables
Monthly informal gathering of members to:• Share ideas about latest
trends and learn from each other.
• Explore possibilities to get involved in longer term ISSIP projects.
Roundtable
Co-Sponsored Conferences
qHawaii International Conference in Systems Sciences (HICSS), http://www.hicss.org/
qHuman Side of Systems Engineering, http://www.ahfe2016.org/board.html#hsse
qAnd, possibility of others if proposed by ISSIP Ambassadors
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ISSIP Ambassadors link us to other professional associations, research centers, conferences, …
Opportunity for Book Publishing
•Collection Title: Service Systems and Innovations in Business and Society •Co-founder & Editors: James C. Spohrer & Haluk Demirkan (on April 2011)•The primary readers are professionals, executives, researchers•ISSIP Members� Benefits:
-Opportunity to publish
-Discount on published books
# of booklets have been completed (published) 20More in the pipeline
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ISSIP Chapters
q Geographic chapters are proposed by members and approved by the Board of Directors
q Chapters: ISSIP Germany, Italy, Switzerland
q Chapters for Japan, UK, Jordan, Australia, and others are being planned
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Let’s Co-Create……
q Join us: www.issip.org
q Inquire: [email protected]
q ISSIP LinkedIn Group: http://tinyurl.com/mvcmuw5
q twitter: @The_ISSIP, #ISSIP
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Thank you!
May 19, 2016