iss user manual v6.ppt - replacementpartspros.com file˝continue shopping ˛ or ˝checkout. ˛ (3) 2...

User Manual for ISS Groups

RPP is an innovative program allowing retailers and vendors to streamline their replacement parts, POP material and literature replenishment program.

February 2008 v2

Ready Set Sales1506 Elmhurst Road

Elk Grove Village, IL 60007www.replacementpartspros.com

Copyright © 2007-2008 Ready Set Sales, LLC

Table of Contents

Introduction…………………………………………………………… .p.3

How to Log in……………………… ..……………………… ...……….p.4

How to Order Product………………………………………… ...….p.5-8

How to Run Reports ……………………………………………… ..p.9-11

How to Maintain User Lists……………………………………… .p.12-14

Contacts …………………………………………………………… ..p.15

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IntroductionA brief overview of the replacementpartspros.com program and topics covered within this ISS Associate Manual.

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This user manual is intended for ISS representatives who are utilizing the ReplacementPartsPros.com (RPP) program. The RPP program allows for error-free ordering of display parts and POP.

You are able to access RPP on the Home Depot Supplier Center page and order display parts and POP from the following departments:

D26

•Faucets

•POD Labels

D27 E & L

•Lamson POP

•Hunter Fans

D28

•All Grill Vendors

D25

•Pneumatics POP/Nail Cards

Coming soon! Display Parts for D27L Ceiling Fans!!!

How to…Log InFollow these easy steps to log in…

4

Click the link “Supplier Center” from the HD

“My Apron” page

Click the link “Supplier Center” from the HD

“My Apron” pageStep 1

How to…Log In

5

Click here to log in

Click here to log in Step

2

Use your “MY APRON” User ID and Password

to login

Use your “MY APRON” User ID and Password

to loginStep 3

How to…Log In

Step 6

6

Step 5

Step 4

How to…Order Products

Home Page:

42

1

3

6

7

5

Displays the different categories of product

Drop down menu lists the manufacturers from which you can choose product

“Quick Find” allows you to search for product using key words

Area of page which displays new product items

Top navigational bar has links to pod color, planograms, “my account,” cart content and checkout

Displays items in your shopping cart

Displays items which are best sellers

1.

2.

3.

4.

5. 6. 7.

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Once you click or enter a search criteria, you will see a picture of a faucet (1), or a pod label (2). 1

2

You will enter the quantity of the needed part by clicking on the drop down menu.

To select a pod label, you will simply click on “Order Now!”

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After you are finished selecting your replacement parts or pod labels you will then click “add to cart” (2) and either “continue shopping” or “checkout.” (3)

2 3

Depending on the items, you may be asked to fill in options and update your shopping cart before attempting to checkout.

The user must click the update button to record new information. (1)

1

How to…Order Product

There are a few additional steps after you “checkout,” delivery information, payment information & confirmation.

1

2

3

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Once your order has shipped you will receive a confirmation e-mail

How to…Run ReportsOrder Detail by Store - Orders by Vendor - Total Orders by Store

The report “Order Detail by Store” allows the user to view specific order information by store. Details such as store number, contact information, order status, quantity, product description and model.

To view these reports, click on the link for “my account” which is located on the top navigational bar. Then simply click on the orders you have made or your organization has made.

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The “Orders by Vendor” report gives a breakdown of orders made by your users, broken down by vendors and time frame.

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The “Order by Store” report displays total orders made at stores during a given time frame. Stores in this list are a combination of stores in your assigned BYOs and also in the states you cover.

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How to…Maintain User ListsEdit your user listings

*In order to keep your user listing current, please add or delete users as needed.

Select the “Administration” link on the front page of the site.

Enter your user name and password and then select the appropriate account.

Step 1

Step 2

In order to edit existing customers, select the “Users” link which will bring you to the following page (step 4).

Step 3

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The layout of the “User” section is as follows:a. Left navigation menu which allows for site navigationb. List of users assigned to your companyc. Account maintenance menud. Page navigation bare. Add new user buttonf. Edit selected user buttong. Search user list

Step 4

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The creation or amending of user information is in the form below. Please note the following:• User accounts will not be deleted but can be deactivated by setting “User Type” to “Inactive”.• States can be entered by either the two characters, order or by name in full.

Step 5

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How to…Contact UsCustomer Service - Tech Support - Sales

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Sales:Frank BernardVice President847/[email protected]

Customer Support:[email protected]

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