At J.D. Edwards, our partners playa critical role in helping our cus-

tomers understand and overcomethe complex challenges associatedwith the enterprise software mar-ketplace.They also help us meet

our customers’ unique require-ments by providing specialized

sales and implementation expert-ise, platform support, and extend-ed product functionality. Our part-

ners significantly enhanceJ.D. Edwards’ ability to deliver col-

laborative, agile software solutions.Their wide array of functionality

and capabilities make our partnersa key component of the total

J.D. Edwards solution.

J.D. Edwards has built a variety ofpartner programs designed to

meet and exceed our customers’expectations. Our Strategic

Alliances community is comprisedof global strategic partners, marketinfluence partners, extended solu-

tion partners, and technology part-ners. Our partner network includes

the "best and brightest" profes-sional experts in virtually every

industry, enabling our customers toleverage leading-edge technologyand best practices in their field.

ISP Program Overview

Through the implementation supportpartner (ISP) program, J.D. Edwards’ part-ners with more than 90 companies world-wide to supplement the J.D. Edwardsdirect consulting services organization.This diverse partner community is madeup of organizations with local, regional,national, and international operations offer-ing the best in J.D. Edwards implementa-tion and consulting skills.The programincludes firms specializing in application,technical, technology, and project manage-ment offerings.This partner communityincludes an elite group of firms positionedto help J.D. Edwards clients achieve thehighest degree of satisfaction and success.

The implementation support partnershipprogram is built to provide maximumvalue to our customers. Our mission is toexcel as an elite professional servicesorganization delivering innovative businesssolutions that exceed expectations everyday, everywhere.We achieve this missionby setting forth the following partner program objectives:

•With our partners, provide quality implementation services that support a complete business solution for our clients

•In collaboration with our partners, ensurethat clients receive maximum value fromtheir software investment, even if theirbusiness requirements change

•Leverage our partners’ expertise to cre-ate value-based implementation tools

•Increase J.D. Edwards and partners’market share by leveraging our partner relationships

•Ensure consistent implementationapproaches among all service providersin the J.D. Edwards implementation

In order to achieve these objectives,J.D. Edwards has established two imple-mentation support partnership programs:the select consulting partner program andthe service partner program. Both pro-grams are composed of firms holdingtremendous experience and expertise inthe J.D. Edwards solution.The trademarkof these relationships is a very close work-ing relationship with the J.D. Edwardsdirect client services organization.

Select Consulting Partners

Selecting consulting firms are full servicecapable, holding skill in application, techni-cal, technology, and project managementareas. Select consulting firms must be able to prime projects with in-house,salaried resources. In addition, select con-sulting firms must have a well-definedbusiness development organization withaccount executives skilled at marketingservices and generating service leads.These organizations’ consulting revenue is generated by their strong consultingskills sets and quality reputations. Selectconsulting organizations are widely regarded as "consulting powerhouses."Select consulting firms must have a poolof J.D. Edwards reference accounts. As aresult, most select consulting firms havebeen in the J.D. Edwards partnership com-munity for a number of years.

J.D. Edwards Implementation Support Partner Program Fact Sheet