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Prepared

Rahul

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Established in 2010

Our head office is in Mumbai .

Mainly deals in spare parts of two wheelers

and four wheelers vehicles The companys product is already being

marketed in several countries in Africa, the

Middle East, South East Asia.

Major clients are TATA Motors, Bajaj ,HeroMotors and Honda Motors.

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Show A Commitment To The Customer

Make Quality Important

Establish A Quality Policy

Establish, Monitor And Update Qualityobjectives

Assign Responsibility And Authority

Designate A Management Representative

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Management - Planning, goals & objectives,

reviewing progress

Resources - People, tools, equipment etc

Services or Products Realization' - whatever

is involved in creating or delivering them.

Monitor, Measurement & Checking All-

important feedback loop.

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We strive for excellence by providing

customized solutions, products & services

that best satisfies the requirements of our

Customers.Continuously improve quality, reliability &

service with the help of an effective Quality

Management System.

Encompassing all statutory, regulatory,health, safety & environment requirements

at our work place.

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Requirements of the contract are well

defined.

Review the Agreement of Sale.

More formal contract clients.

Installation and maintenance and delivery of

the products and services which clients

expects to receive.

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Perform design review to confirm that the

product will meet the specification.

Use revision control on the specification.

Perform validation and approval of the

product to ensure that it meets the

requirements.

Document the design process

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DEFINITIONS

RESPONSIBILITIES

CONTROL OF THE ISSUE OF (& AMENDMENTS TO) THE POLICY MANUAL

CONTROL OF THE ISSUE OF (& AMENDMENTS TO) THE POLICY MANUAL

DETAILS OF PROCESSES COVERED:

CONTROL THE ISSUE OF WORK INSTRUCTIONS

CONTROL AND ISSUE OF NEW OR REDESIGNED QUALITY SYSTEM

DOCUMENTS AND FORMS

PROPOSED CHANGES

EXTERNAL DOCUMENTS AND OTHER DATA MANUFACTURER SUPPLIED INFORMATION

SAFETY/HAZARD WARNINGS

STANDARDS

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Company organization chart to assign tasks

and responsibilities

Documentation that ensures the purchased

material corresponds to the technicalspecification and budgeted cost

Suppliers for each product they purchase

regularly.

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Customer supplied products are subjected to

same inspection procedure

All such items are stored in a separately de-

marked area in the Central stores and areclearly identified as such

Non-conformities detected are immediately

communicated to the concerned department.

Defected product/wrong package is sendback to quality check department.

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knowing the identity of products

knowing the quality status (good or bad) of

materials and products

involves keeping detailed records of productmanufacturer

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Effective process control will result in

reduced costs by helping eliminate wasted

effort and material due to making the

product incorrectly or inconsistently. Plan production and installation processes

that directly affect the quality of the goods

we produce.

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Applies to incoming material, intermediate

assemblies and finished products.

Indicated by a variety of methods including

the physical location of the product, noteson a routing sheet or a computer entry.

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Identify the measurements to be taken, theirrequired accuracy, and the equipment to be usedto make the measurements.

Establish, document and maintain calibrationprocedures, including details of equipment type,identification number, location, frequency ofchecks, check method, acceptance criteria andthe actions to be taken when the calibrationresults are unsatisfactory.

Ensure that measuring equipment is of sufficientaccuracy.

Identify inspection equipment with a calibration

sticker.

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Segregation of non performing product

Notification to the customer

Notification to the relevant parties,

organizational, internal, external. Short term corrective actions

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How do you address problems and how do you prevent

them from occurring in the future?

A documented procedure is required by the standard.

This process is needed to establish a system for assuringthat conditions which are actually or potentially

adverse to quality are:

promptly identified

documented, and reported to management.

Corrective action

Preventive measure

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Material is handled to preserve the quality of the job duringproduction.

One-sided racks

Two sided racks.

Drying racks

Construction of new racks as required.

Pre-masked material is unmasked as required during the job.

Protective sheeting is placed between articles when required.

Raw material is stored and labeled using a Material Control Label

Material is allocated for production on a first in-first out basis (FIFO)

Hazardous materials are:

Handled by trained employees,

Kept in a specified, controlled / limited access area, and

Labeled with product information and/or special handling

instructions.

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Age sensitive material with adhesive is labeled

stock audits of all storage areas biannually.

Packaging should provide an appropriate level of protection to

parts throughout delivery. Special customer packaging

requirements are documented on the customer blueprint, shop

order, or production inspection form.

Product should be identified Special customer marking and labeling requirements are agreed

on by contract and can be found on the applicable customer

blueprint, specification.

In order to ensure delivery of product, QNP packages according

to carrier requirements: UPS

Federal Express

Common Carrier

Delivery requirements specified by a customer are by contract

and documented on the applicable Shop Order.

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A recordis a special type of document thatprovides written evidence of results achieved or activityperformed

Readily identifiable

Easily determining the purpose and scope of the record

It must be written legibly to be useful. Also make surethat they are not exposed to unauthorized change oralteration.

Develop appropriate performance indicators todemonstrate effective implementation of your record

control process.

Track trends in these indicators and use this information totighten the controls and continually improve the recordcontrol process.

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Audits are required to monitor and report on the

effectiveness of the implementation of the

quality management system.

Planning of audit programs.

Quarterly

Half yearly

Annually

Document audit findingsAudit Report

Audit Findings

Audit Checklists

Audit Schedule

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Work what is the requirement

What is available

Fill the gapCheck to see it worked

Record

Repeat

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Plan for work

Plan verification activity

Control of non-nonconforming products

Plan maintenance activities.

Asset number Asset description

Serial number

Date acquired

Date put into service

Date retired Asset location

Digital image of asset

Plan calibration activities.

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It gives the idea of past performance of the

company

Preparation of MIS

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Thank You