ISO 9001: 2008

{TAMIL}

G QMS(Quality Management System) WK F . A Y GJ ( E.g Timely Delivery etc)

G QMS(Quality Management System) c O , J, J CO, ( F 7.4 )

Documentation Requirements F ( N , , , J M , J ) J , , J M

F Document Control J WK , F ( .. , J M , ) OJL P .

P Control of records P A F . C P F O F .

K Customer Focus K F F . ( .. , LK )

Quality Policy K F F , F A G WK K K .

P Quality objectives P , ( . , ( Stock ) . P P H F F .

QMS FI Q M S Planning 4.1 F G N H . NO P .

,K Responsibility Authority GF M G K, J KM GI M .

HFGF Management Representative ISO 9001 QMS A GF N MR, GF () OMR .

Internal Communication L W, WNL K . F () M MK Meeting F .(KY, P,v )

G J F Management Review A G K A?KF F . M O J .

GA Resource Management G O ( Q, F , H )

F,P J CO Competence, Awareness & Training M, F, J C, P K K J . KF . GF J .

F P J CO Competence, Awareness & Training Q O F J CO. J COH J C KF

Infrastructure , , , F KMA , K K ( Preventive Maintenance ) .

G Work environment b , , E , , wG, O, Yw , , G ( ) , FMC F .

P FI Planning of product realisation J M,K KF MK, F 7.3 .Service Blue Print .

K Customer requirement review F P, K F P. b. v .

FF DesignControl

O FI KY K. FA, GH F. (M M ISO9001 F 7.3 MK P F )

Purchasing Supplier Subcontractor . O KM YA F H .

FJ Control of production , F , FI .

GH Validation of processes C . ( K ) e K C. :

H Identification and Traceability P , F, H .

H P Identification & Traceability Templates, Jigs & Fixtures F O K G P P Tags, Labels, Board F .

K Customer Property K , F . ( .. Tools, Packing , Labels K P BPO & IT Q)

(

O Preservation of product , I A Q, .

Q

Control of monitoring & measuring devices( M A K M GJ) M GJ i H .(Calibration ) C M

K G Customer satisfaction C P GA ? M . F F FA? (E , wf K, EO )

E Internal Audit WK / M A P OJ , G E . Audit .

M Monitoring and measurement process G F M A M H, .

F O Q M Monitoring and measurement of product A? ( K HF ) F KF P F . .

F O Q M Monitoring and measurement of product F H / ServiceDelivery .

F O Q M Monitoring and measurement of product F KF.C ( C FO)

O Control of non-conforming product QA, MA F . H, 1) GK 2) (Regrade) F F HM 3) F (Concession ) 4) F (Rework) F A. O P . K J

M Analysis of data N F A . , FKA? Supplier Subcontractor E ( Timely Delivery, Productivity, Customer Complaints etc.. )

Improvement . FI G ( F LK Customer Complaint )

K Corrective action M . e G . O H e L . A K.

Preventive Action M H M G . O H . A K.

P : 1. G H PDCA Cycle . 2. N ( Eg , , M, , F) G F. G A . 3. G G .