ISACA CONFERENCE 2016

iTax = Simple,Swift & SecurePresented by L Mukucia

On behalf of,iTax roll-out

KRA25th – 27th June 2016

What is….

Service to the People

…a web-enabled and secure application system that provides a fully-integrated and automated solution for administration of Domestic Taxes Processes.

QUEST FOR AUTOMATION

The Kenyan Economy growth very robust and fast.

The semi manual system( referred to as Legacy) had become too porous. Had served for 16 years

Need to reengineer systems and processes to match sustainable developmental levels.

Need to collect, account and protect Government Revenue.

BYE BYE to the manual $#@& filling claims etcforever!

.

MILESTONES ACHIEVED

About 3.3 million persons registered in iTax

Kenya generates 94% of its annual budget through taxes.

KRA collects & accounts for over 90% of the Government revenue

How iTax functions?

Taxpayer Logs in to

their profile

Taxpayer Initiates a

task & Submits

System assigns

officer task & sends

notification to taxpayer

Officer acts on the task; i.e. approves

or rejects (with basis)

Notification sent to taxpayer

automatically by the system

Why iTax?WHY iTax

Business Process Re-engineering -69 Domestic Taxes processes (Corporation Income Tax) have been

reduced to 19 online processes and Time???insert hyper link

Processes Link Processes Link 2

iTax Uptake & Revenue IMPACT

Enhanced tax compliance and monitoring levels:

Perfect?

1) Issuance of online TCC for trade facilitation.

2)Cross-matching and checking of information.

3)Knowing our taxpayers.

4)Accurate prediction of Government revenue trends.

5)Sustainable Govtplanning trends

iTax Online Survey: 109,221 online survey responses

Best Award: Innovation in the Public Service Sector

Customer Perception

Help us Make iTax Better…..

Help us Make iTax Better…..

SASA TULIPE USHURU; TUJITEGEMEE!!

AMA???

iTax Cyber challenges &Risks

Greed/Dishonesty by the cyber operators.

Risk of capturing wrong data for a taxpayer by the cyber operators.

Risk of a trusting TP leaving his vital documents with a delinquent cyber operator.

Risk of losing cash/to greedy cyber operators.

Risk of system infiltration/corruption where huge amounts of tax revenue/data may be eroded, defaced or total deletion.

Risk of compromising the code of secrecy, concerning the taxpayers information & data

Network downtimes inconvinience.

CYBER SECURITY CHALLEGES

Insufficient defense/security infrastructure.-reactive/proactive

Security controls in iTax/Password policy/data encryption/roles separation etc

Segregation of duties and processes.

Infrastructure challenges especially in rural kenya

IT literacy challenges kenya @ 3.05 ratio, against the world average of 6.8.