Natalie Cassidy - Starlight Walk

See page 19

care newsAutumn 2013

ih Isabel HospiceLocal Care for Local People since 1982

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Over the past year we have been reviewing our strategy, partly because of the changes affecting us at the site of our In-Patient Unit in Howlands, Welwyn Garden City, and partly because we recognise the need to provide our services to more clients, especially patients with diagnoses other than cancer, more efficiently and effectively.

We want patients to feel able to contact us sooner after their diagnosis (nearly 50% of patients are referred to us less than three months before they die) so that they are aware of the many ways in which we can help as their disease progresses, and so that we can better assess how their needs might change over time allowing both us and them to plan ahead. We recognise that as we cover such a large area of Hertfordshire that physically getting to Hospice services is sometimes a problem so our plans are to develop services that can be provided either in the patient’s usual place of residence, in an easily accessible localised day centre or,

where specialist and intensive 24 hour care is needed, in our Welwyn Garden City In-Patient Unit.

The redevelopment of the QE2 site is of course fundamental to the latter and we are now actively engaged with the site’s owner, the East & North Herts NHS Trust and our own property advisers and architects, in exploring a number of options ranging from refurbishment to complete rebuild of our In-Patient Unit after the old QE2 building is demolished. I will keep you, our much valued supporters, informed of developments as our plans crystalise over the coming months.

In the meantime, my thanks as ever for your continued support; raising the funds to maintain services is a challenge that our fundraising and trading teams tackle with great enthusiasm, but they can only achieve their goals with the fantastic support of the community which the Hospice covers.

Message from our Chief Executive – Nigel Furlong

The White Horse, Welwyn1. To The John Bunyan, Coleman Green and return 9.8 miles

Mill Green2. To The Five Horseshoes, Little Berkhamsted and return 9 miles

The Five Horseshoes, Little Berkhamsted3. To The Woodman & Olive, Wormley West End and return 10.8 miles

The Woodman & Olive, Wormley West End4. To The Silver Fox, Hertford Heath and return 9.1 miles

T5. he Silver Fox, Hertford Heath To The Crown, Hunsdon and return 11.2 miles

Bell Street Car Park, Sawbridgeworth6. To The Coach and Horses, Thorley St and return 9.7 miles

The Bull, Much Hadham7. To The Catherine Wheel, Gravesend and return 10.6 miles

C8. hain Walk Challenge: - The Crown, Buntingford To The Black Horse, Brent Pelham and return 20 miles

T9. he Crown, Buntingford To The Bull, Cottered and return 9.7 miles

T10. he George and Dragon, Watton-at-Stone To The White Horse, Welwyn and return 12.2 miles

Ramblers Worldwide Holidays, Lemsford11. To Cross Keys, Gustard Wood and return 10 miles

T12. he Avenue, Bengeo To The Woodman, Chapmore End and return 5 miles

The Bull, Much Hadham7. To The Catherine Wheel, Gravesend

Our Chain Walk has lots of routes to choose from. They all take place simultaneously, starting around 9.30am and include a brief

lunch break. They are a lovely way to get together with family and friends to walk and remember a loved one, or maybe you just like walking. Whatever your motivation the Chain Walk is a great way to raise funds for the Hospice. There is no entry fee, but we do ask

you to make a donation to take part or raise sponsorship.

Call Fundraising on 01707 382500 to sign up to the walk of your choice.

are to develop services that can be provided are to develop services that can be provided either in the patient’s usual place of residence, either in the patient’s usual place of residence, in an easily accessible localised day centre or, in an easily accessible localised day centre or,

fantastic support of the community which the Hospice covers.

Our Chain Walk has lots of routes to choose from. They all take

Win A Car For Christmas! Car Draw tickets are £1 each. The winner will be announced at Carols in The Chapel on Thursday 19th December. Call Katie Robertson for more Draw tickets or to book your seat for Carols, 01707 382500.

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TONY Fisher was just 43 when he was told he had terminal prostate cancer.It was not the news the father-of-four was expecting, as he thought his condition would be treatable.Since being told there was no more doctors could do to cure him, Tony has been cared for by staff and volunteers at Isabel Hospice.In that time, he has confounded professionals by completing the London Marathon twice.But now he has been told he has months, possibly weeks, to live, and his condition is deteriorating.Tony, now 48, agreed to speak to the WHT to share his experiences of the hospice, which he said has given him vital support and eased his pain.Sitting in the charity’s In-Patient unit, where he was being given respite treatment after a difficult few weeks, he said: “The good times I’ve had have been thanks to the Hospice, because I have been relatively pain free.Each half day is a result, and that’s the way I work. I take each half day as it comes and hope to feel better and stronger and look for something positive to get out of it.”He was diagnosed with prostate cancer in 2007, and at the end of the year learned it was terminal.“You go through a rollercoaster of emotion, one minute you think it can be treated, and the next you’re told it can’t be.It was really tough.My introduction to (community clinical nurse specialist) Sharon Watkins helped a lot, she was there to listen and give advice and a

bit of direction about what was going on.I suppose in a basic way she helped

to make sense of it all.”Tony was soon referred to

Isabel’s Day Services in Thorley, where he met others

facing a similar prognosis.

He said: “The volunteers are exceptional, and I built friendships with other patients.Some of them have now passed, which can be very hard, but you get a good feeling from perhaps having helped others.Likewise, I’ve had situations where patients and volunteers have listened to me, and that’s helped me a lot.”Tony said that his condition had stabilised for periods since his diagnosis.During two of those stretches, in 2008 and 2009, he walked the full route of the London Marathon, raising nearly £9,000 for Prostate Cancer UK .“I would watch the London Marathon and say I’d do it, but never got round to doing it when I was fit enough,” Tony said.“It was a challenge and a half, but it’s something I’ll never forget.”The former business consultant had to stop working after his diagnosis.Tony said the news of his condition had placed a terrible strain on his family, but praised the Hospice for the support it had offered.“They’ve been very helpful, particularly with my wife,” he stated.“My wife’s been the one that’s had to carry most of what’s gone on.There’s been a lot of support for her. Sometimes I look at it and wonder if she’d ever have coped at all over the last few years if it wasn’t for the help and support she got from the Hospice.”He said his children had also been helped by the Hospice.Tony said: “It’s invaluable. The work that they do and the way it’s done is so different from what you can get elsewhere.You’ve got to understand that hospitals are under pressure, but you’ve got no other choice but to draw a direct comparison.The direct comparison is that the care here is far superior.For whatever reason the staff here seem to genuinely care, more than they have time to in a hospital.”Tony is fully aware of the constant need for Isabel Hospice to raise

money to continue running the service it does, with just a third of its funding coming from the NHS.

He said: “It’s invaluable to local people. It should be supported as much as possible.”

Tony died at home on 26th June 2013 – our thoughts are with his family

and friends.

The Welwyn Hatfield Times has been running a series of features (please see page 4& 11) to highlight how important our services are to local people. News Editor DaveBurke, will be one of a number of Hospice supporters trekking to Everest Base Campin November. “If hearing these stories hasn’t inspired me to get up that mountain,nothing will”, said Dave. You will be able to read all about the trek as it unfolds on our website, (internet connection willing). See page 15.

You’ve saved me so much pain

The White Horse, Welwyn1. To The John Bunyan, Coleman Green and return 9.8 miles

Mill Green2. To The Five Horseshoes, Little Berkhamsted and return 9 miles

The Five Horseshoes, Little Berkhamsted3. To The Woodman & Olive, Wormley West End and return 10.8 miles

The Woodman & Olive, Wormley West End4. To The Silver Fox, Hertford Heath and return 9.1 miles

T5. he Silver Fox, Hertford Heath To The Crown, Hunsdon and return 11.2 miles

Bell Street Car Park, Sawbridgeworth6. To The Coach and Horses, Thorley St and return 9.7 miles

The Bull, Much Hadham7. To The Catherine Wheel, Gravesend and return 10.6 miles

C8. hain Walk Challenge: - The Crown, Buntingford To The Black Horse, Brent Pelham and return 20 miles

T9. he Crown, Buntingford To The Bull, Cottered and return 9.7 miles

T10. he George and Dragon, Watton-at-Stone To The White Horse, Welwyn and return 12.2 miles

Ramblers Worldwide Holidays, Lemsford11. To Cross Keys, Gustard Wood and return 10 miles

T12. he Avenue, Bengeo To The Woodman, Chapmore End and return 5 miles

Our Chain Walk has lots of routes to choose from. They all take place simultaneously, starting around 9.30am and include a brief

lunch break. They are a lovely way to get together with family and friends to walk and remember a loved one, or maybe you just like walking. Whatever your motivation the Chain Walk is a great way to raise funds for the Hospice. There is no entry fee, but we do ask

you to make a donation to take part or raise sponsorship.

Call Fundraising on 01707 382500 to sign up to the walk of your choice.

Tony proud of his marathon medal

Tony at our In-Patient Unit in May 3

WHEN her dad was treated for cancer, a condition which claimed his life, Tracy Harvey did not know what to do.

Death and illness felt like a taboo, and Tracy struggled to face up to his illness.

Her dad, Brian Wolf, was just 57 when he died from stomach cancer [11 years ago], and was looked after at the hospice’s In-Patient Unit during his illness.

Volunteering at Isabel Hospice helped Tracy to face her grief head-on.

Tracy, who volunteers an the Hospice’s Hall Grove Day Service every Tuesday morning, said: “I wish I’d known then what I know now when my dad was ill, because I’d have been so different.

I’d have been able to give my mum advice.”

When my dad was ill, I couldn’t stop what was happening, and that’s a horrible, horrible feeling.

For nearly four years, the mother-of-two has been helping out at the Hopsice, initially as a driver, and also in the charity’s Hatfield galleria shop before becoming a Day Service volunteer.

“I felt I needed to do something,” she said.

“It’s like there was almost a void.

Because I couldn’t help my dad, I wanted to help someone else, even if it was just driving or making a cup of coffee.”

Each week she meets patients who head to the WGC service, where they rub shoulders with therapists, fellow patients, and volunteers.

Many of them are going through treatment, while some have been told their condition is terminal.

The 49-year-old said: “I think it’s ridiculously important.

“It’s such a good service, people really love it there and it’s such a nice place.

It’s not how I thought it would be.

I’d have been one of those people who said to my dad: ‘You wouldn’t like this’.”

Tracy was given six weeks of training, and praised the Hospice for the support given to volunteers.

And she said it is a crucial lifeline for patients and their carers.

“One woman told me she was going for an operation, and she was telling me how scared she was,” Tracy recalled.

“It was like she didn’t want her family to see how scared she was, but she was happy to talk to us.

There’s something about being

with people who are going through something like that that’s comforting for them.”

Each week she helps patients take part in activities such as craft making and socialise together, as well as use services like physiotherapy.

But that’s a tiny part of it, that you make a difference and give someone a giggle is the main thing for me.

The toughest part volunteers face is getting phone calls informing them that people attending the service have died.

Tracy said: “Steve, my husband, said he really doesn’t like that I have to go through that.

When patients come in, they don’t have to explain themselves, and it’s a really nice feeling that they open up to you.”

And Tracy said she finds it frustrating that the hospice has to raise a whopping £2.7million in addition to its NHS income to carry on offering the service it does.

“Sometimes you just wonder what more people can do,” she said.

by Dave Burke

Why I volunteer

Because I couldn’t help my dad, I wanted to help someone else, even if it was just driving or making a cup of coffee.

Do you have nursing or caring experience?As part of the Hospice at Home team we are hoping to expand our support at home and are looking for nurse/home carers (retired or practising), t0 volunteer and assist with the care of patients in their own homes. This will enable the person looking after them to have a few hours break, knowing the loved one will receive the attention and support they need

The Hospice at Home team consists of 5 palliative care support workers who cover 9am-3pm and 3pm-9pm (District Nurses also visit) and the Hospice at Home nurses who cover the night shifts. If you would like to know more, please contact Jane Hollowday on 01707 382500.

Tracy and Lorna

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One Day – 10 Shops – One Challenge

Teams from across Tesco Group Commercial took on a challenge in June and volunteered in 10 of our 12 charity shops, all competing with each other to raise as much as they could for the Hospice in a variety of ways. The

end result was not only did they raise £10,000 from sales, but they also sold 2,636 Lottery tickets, an increase of almost 150% on average sales, and did a bit of myth busting around the subject of Gift Aiding donations!

A surprise visit by Tesco Group Chief Executive Philip Clarke to the Cheshunt shop was a real highlight too! Here’s a snapshot of what was happening across our area in our charity shops:

Cheshunt: Andy Crowle, a Manager at the Tesco Quality Assessment Centre said “Our team had brainstormed ideas for the challenge and as well as wanting to raise as much money for the Hospice in one day, we wanted to encourage new customers into the shop. We held a free prize draw in which winners could get a great prize, just for coming in to the shop. We walked around the streets in Cheshunt with a drum, and gave away loads of tickets.

“We were so impressed by the team spirit and sense of community that the regular Isabel Hospice volunteers have. They know so many of their customers and are a great source of local knowledge. Their aim is to volunteer their time and make someone happy with good service.”

Welwyn Garden City:Emily Cramphorn from the F&F visual merchandising team based at their Falcon Way offices said, “We pulled out all the stops to beat the other Tesco teams. We sold our F&F sample stock and other fabulous clothing donated for the challenge which has made more than £700. We have also been concentrating on selling the Hospice’s lottery tickets and sold over 400 at £1 each. We had a ‘glamour corner’ where one of the team members was offering customers hair and make up for a £5 donation, and I even brought my pet tortoise Tony in to encourage children into the shop!”

Bishop’s Stortford:Frances Goodwin, from the Tesco Ethical Trading team was at the Isabel Hospice shop in Bishop’s Stortford. She said “We approached the challenge by asking the regular Isabel Hospice volunteers how best we could help them in the long run, not just for the one day. They told us how important Gift Aid is to the charity as it can raise an extra 25% on every donation of items to be sold in the shop.

“We spent the day talking to customers and explaining to them that by signing up for Gift Aid when they make a donation of goods, when the items are sold, the Hospice gets money from the Government, and it’s at no cost to the buyer or to the person who made the donation. People tend to like the idea of the Hospice getting something for nothing from the Government and although initially they may have been under the impression it was all a bit time consuming we used the day as a ‘myth buster’ to show them how easy it was!

Would you like to volunteer in our shops?

We have shops in Bishop’s Stortford, Buntingford, Cuffley, Cheshunt, Hatfield, Hoddesdon, the galleria Hatfield, Ware, Waltham Cross, Hertford, and two in Welwyn Garden City. We are looking for volunteers to help in them for a couple of hours a week.

If you are interested, please call Anna Boatman on 01707 382500.

Shop Volunteers

Matt Seccombe, Isabel Hospice Director of Trading said, “When Tesco first approached us with this community project idea; we could never have imagined

how successful it was going to be. They have put their heart and souls into making as much money as they can for Isabel Hospice and we are very grateful for all their

energy and enthusiasm.”

The Bishop’s Stortford Shop The Cuffley Shop5

Leach HomesLeach Homes generously donated £10,000 at our 1st Thursday networking lunch recently, bringing their total support to just over £103,000 since 1998.

Ponsboune Park Each week around 30 local people who have lost a loved one meet up at the Isabel Hospice coffee morning for the bereaved.

Emma said, “I met Paul Muscroft and John Casey at a networking group held at their hotel the De Vere Ponsbourne Park. They were keen to see first hand our work, and so I gave them a tour of our In-Patient Unit.

They saw the difference our specialist care makes to our patients and their families and decided to supports us. One way was to come and serve tea and cake to our bereaved relatives. We look forward to working with them throughout the year.”

Ashbourne Insurance We are fortunate enough to have been adopted by Ashbourne Insurance who are a Hertfordshire based family business covering all aspects of insurance. The team are keen supporters and have a busy schedule of fundraising events in their diaries. Sarah Smits is very proactive in getting her team involved and she has a passion for raising money for charity.

Corporate Care NewsEmma Lippiatt Corporate Relationship Manager

e: emma.lippiatt@isabelhospice.org.uk

t: 01707 382547

Lloyds TSB Thanks to the 16 staff from Lloyds TSB Commercial Banking department as well as those from the Bishop’s Stortford North Street branch who put their volunteering skills to good use at our In-Patient Unit garden. The day was part of the bank’s ‘Day To Make a Difference’ national initiative which allows staff to take at least one day a year to spend in their community. Carole Jarvis from Lloyds said “It was a good day for some team building. We all certainly enjoyed our day out and it was nice to see some of the patients and visitors in the courtyard while we were there, and we all felt very welcome. We had lots of people thanking us throughout the day, which made it all very worthwhile.”

Hanbury Manor Charity Golf Day, Sponsored by Megaman UK In April, Isabel Hospice hosted its very first Charity Golf Day at Hanbury Manor. The day was sponsored by Megaman UK who are a company based in Welwyn Garden City and raised in the region of £10,000. Megaman UK also supported Isabel Hospice by holding a recycling weekend at their site and all contents donated via their containers were donated to the Hospice either for recycling or for sale in our shops.

In October you will find out if you have secured your own place. 120,000 applications are made, of which only 33,000 places are issued. If you are lucky enough to get one, put it to work for Isabel Hospice. We can support your fundraising and will be there to cheer you on!

Please contact Maria alexander on 01707 382500

calling all Virgin london

Marathon runners...

Lloyds in the In-Patient Unit garden

Paul Muscroft serving up at our Hall Grove Day Service

The winning golf team - Megaman UK

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Tickets £37.50Coffee 10.30am ~ 12 noon

Buffet Lunch served from 12 noon ~ 2.00pm Music all day

Shopping at the fabulous Christmas Stalls, Gifts, Fashion & Food

Sue Coleman rdsj_coleman@yahoo.co.uk 01438 717 406

Barbara Doherty barbara.doherty@tiscali.co.uk 01279 84 2140

Join us with your friends for the day

THE PRAGUE CHARTER: PALLIATIVE CARE – A HUMAN RIGHT Dr Dee Traue – Isabel Hospice Medical Director

Around 155,000 people die around the world each day

In developed countries, such as the UK, this is mainly due to cancer and heart disease, but in developing countries chest infections, diarrheal illnesses and HIV / AIDS are more common. However, we know that no matter what the cause of death, people experience pain, fatigue and other debilitating symptoms. Many patients will also require support with emotional, spiritual and practical problems with the progression of their disease. The provision of palliative care can effectively relieve this suffering.

Whilst the importance of palliative care provision is recognized in the UK, with a range of services provided by both voluntary organisations such as Isabel Hospice as well as the NHS, this is not the case in many areas of the world. In spite of its proven effectiveness, access to palliative care is limited or non-existent in many countries, particularly in developing countries, leading to unnecessary suffering in millions of people every year.

So what can we do to change this? The Prague Charter has been developed by leading palliative care organisations to urge governments across the world to relieve suffering and recognize palliative care as a human right. The charter proposes that:

Governments should develop health policies that address the • needs of patients with life-limiting or terminal illnesses.

Governments should ensure access to essential medicines, • including pain medicines, to all who need them.

Governments should ensure that healthcare workers receive • adequate training on palliative care and pain management at undergraduate and subsequent levels.

Governments should ensure the integration of palliative care • into healthcare systems at all levels.

We hope that supporters of Isabel Hospice and the general public recognise the need for access to palliative care for all and support the Prague Charter by signing the petition and spreading awareness of this using social media. With national hospice week coming up in October, even if you are unable to take part in any other way, please support this campaign.

Governments should ensure that healthcare workers receive adequate training on palliative care and pain management at undergraduate and subsequent levels. Governments should ensure the integration palliative care into healthcare systems at all levels.

We hope that supporters of Isabel Hospice and the general public recognize the need for access to palliative care for all and support the Prague Charter by signing the petition and spreading awareness of this using social media. With national hospice week coming up in October, even if you are unable to take part in any other way, please support this campaign. You can sign the charter by visiting http://www.avaaz.org/en/petition/The_Prague_Charter_Relieving_Suffering or by following the icon below with your smart phone.

Page 8 Isabel’s Big Quizathon – are you up to the challenge?

On Thursday 17th October 12 (tbc!) pubs will be holding a quizathon in aid of the Hospice. We would like as many of you quizzers as possible to put in a team. To avoid disappointment at not getting a place please book your team in directly with the pub by ringing them. Winners from each pub will then be invited to take part in a final on (date tbc) and will compete to be crowned the Quizathon Champions!

Pubs you can take part at:

1) The Silver Fox, Hertford Heath: 01992 589023

2) The Catherine Wheel, Albury: 01279 771191

3) The White Horse, Burnham Green: 01438 798100

4) The Bull, Watton at Stone: 01920 831032

5) Great Eastern Tavern, Hertford: 01992 582048

6) The Brookmans, Brookmans Park: 01707 664144

7) The Sun, Lemsford: 01707 322247

8) The Fox, Aspenden: 01763 271 886

9) The Eight Bells, Hatfield: 01707 272477

YOU CAN SIGN THE CHARTER BY VISITING www.avaaz.org/en/petition/The_Prague_Charter_Relieving_Suffering

or by following the icon below with your smart phone.

Christmas at the Manor

Christmas Fair and Lunch in aid of Isabel Hospice

In October you will find out if you have secured your own place. 120,000 applications are made, of which only 33,000 places are issued. If you are lucky enough to get one, put it to work for Isabel Hospice. We can support your fundraising and will be there to cheer you on!

Please contact Maria alexander on 01707 382500

Buffet Lunch served from 12 noon ~ 2.00pm

Shopping at the fabulous Christmas Stalls,

rdsj_coleman@yahoo.co.uk 01438 717 406

barbara.doherty@tiscali.co.uk 01279 84 2140In October you will find out if you have secured your own place. 120,000 applications are made, of which only

calling all Virgin london

Marathon runners...

Christmas Fair and Lunch At Manor of Groves, High Wych,

Sawbridgeworth, Hertfordshire CM21 OJUWednesday 27th November 2013

10.30am ~ 4.00pm

The winning golf team - Megaman UK

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Living Well with Isabel The “Living Well with Isabel” pilot programme is a series of sessions covering topics aimed to help patients with the changes and challenges of living with a life-limiting illness. It was piloted from April through to August following feedback received from our patients and carers about the issues and concerns they had, and requests to increase knowledge and receive advice about these issues. Our multi-professional team within Isabel Hospice has been involved in developing and delivering the programme and we have been supported by Hertfordshire County Council as part of their Health and Wellbeing initiative.

“Living Well with Isabel” was offered in three venues as part of the day service. Patients and carers who were known to our service could attend all the sessions or select which were of interest to them and only attend those. Volunteers were also invited to attend. The sessions were an opportunity to receive and share information and give people the opportunity to ask questions and share tips and hints with others, also to gain support from each other.

All the sessions will have been evaluated by patients, carers, volunteers and those facilitating sessions at the end of the programme, this will then be considered by the multi-professional team.

Day Services at Stockwell LodgeStockwell Lodge in Cheshunt is the new venue for one of our Day Services which is offered to patients and their families in the community. The idea behind these locations is that they are spread across our catchment area, so patients never have to travel too far from home to be able to access our specialist services. Following the kind offer of rooms at The Stockwell Lodge Medical Centre we approached the RO Group for help with re-decorating the facilities which look tired and worn. The RO Group, which not only provided the materials for the job, but also the staff, volunteered for a day to transform the rooms into clean, bright areas for our patients and their families to meet with our nursing staff and volunteers.

“We are delighted to announce that Headlines hairdressers based in Bengeo, Hertford, will be providing a free hairdressing service at our In-Patient Unit on a weekly basis for the use of our patients and their carers. Sue Sexton, owner of Headlines said “The Headlines team are proud to be donating their time to work at Isabel Hospice. The salon has been involved in fundraising for charity since we opened in 1983, most notably the Vicki Adkins Breast Unit, but as soon as we talked to the Hospice it was clear to us that we could use our core skills to hopefully give that “feel good factor “ to both patients and their primary carers. It is only when you actually visit the Hospice that you realise just how much hard work goes into improving the quality of life for their patients and anything we can do to help in that regard is definitely worthwhile. We’re also very grateful to L’Oreal, who have always supported our charity events and on hearing of our involvement with the Hospice immediately offered to donate all the hair care products.”

Because they’re worth it

Paint brushes at the ready - RO Group staff

Haileybury School Chapel, Hertford Heath, SG13 7NU.

Everyone welcome.13th October – 3pm

Annual Service of Thanksgiving & Remembrance

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Chain Walk 15th September – See Page 2 Tick the box for more information or an application form

Old and new, there’s an event for you!There are a number of exciting fundraising events taking place. Tear out this page and return it to us, indicating which events you are interested in, or visit www.isabelhospice.org.uk for information.

First Name: Surname:

Address:

Postcode:

Telephone: Mobile:

Email:r I give Isabel Hospice permission to contact me by email.

Brocket Hall Golf Day 31st October – see page 9 Tick the box for more information or an application form

Carols in The Chapel – 19th December – Haileybury College Tick the box for a ticket application form

Lights of Love – November & DecemberThese ceremonies are held throughout November and December. If you would like to find out more or to make a dedication to a loved one, please tick the box and we will add you to our mailing list.

Trek to Machu Picchu – November 2014 Tick the box for more information

Forthcoming Events For further information on any of these events listed below, log on to www.isabelhospice.org.uk or call Fundraising on 01707 382500Because they’re worth it

Paint brushes at the ready - RO Group staff

September5th September 12.30 The 1st Thursday networking lunch at Lussmanns in Hertford. www.the1stthursday.com

8th September Good luck to everyone taking part in Run to The Beat in aid of the Hospice, powered by Nike.

10th September 10:30 Coffee morning at Markwell Pavillion, Bishop’s Stortford. All welcome.

12th September 19:00 Annual Meeting kindly hosted by Van Hage, Great Amwell. All welcome.

14th September 19:30 One Night Only Casino Night Holiday Inn, Stevenage. Stunning showgirls, magician, auction and a disco. Black Tie or Bond costume: Tickets £50, including dinner. Contact Peter Lambert 01920 830799.

14th September 19:30 Jumble Sale at Thundridge Village Hall. 20p entry. Come and grab some bargains. Information: 01920 462992

15th September Chain Walk – see page 2 for full details

Bupa Great North Run – good luck to all our runners.

19th September 12:30 The 3rd Thursday networking lunch at Grill55 in Bishop’s Stortford. www.the3rdthursday.com

21st September 18.45 Race Night. Thorley U3A have organised this at The Thorley Community Centre. £12 to include fish/chicken supper. Bring your own drinks. Contact Renee Friend on 01279 755320 or Jim Barrie 01279 724490.

October3rd October 12:30 The 1st Thursday networking lunch at Lussmanns in Hertford. For info, go to www.the1stthursday.com

8th October 10:30 Coffee morning at Markwell Pavillion, Bishop’s Stortford. All welcome.

11th October Trek in Brazil Good luck to Vanessa Nancarrow taking part in this trek in memory of her father.

12th October Voices for Hospices held at Heath Mount School, Watton-at-Stone with the famous Bax Choir, winners of the Songs of Praise Junior School Choir of the year 2012. Tickets from £10 from The Fundraising office on 01707 382500 or Heathmount School on 01920 830230.

17th October 12:30 The 3rd Thursday networking lunch at Grill55 in Bishop’s Stortford. For info, go to. www.the3rdthursday.com

Isabel’s Pub Quizathon see page 13

18th October 19:00 Wine Tasting at the Marriott, Cheshunt. Tickets £9.50. Reception drinks and buffet included. Raffle and auction on the night. Contact Tony Osler 01707 877866 for tickets.

19th October Headz Live for one night only Come along to the Memorial Hall, Welham Green, AL9 7PG, and listen to this rock band made up of (ex) headmasters of music schools. Enquiries: Fran Basell on 01707 265333.

26th October 14:30 Jumble Sale at Thundridge Village Hall. 20p entry. Come and grab some bargains. Information: 01920 462992

31st October Brocket Hall Charity Golf Day See Below.

Charity Golf DayBrocket Hall Golf Club - 31st October 2013

Play the Palmerston course with lunch and a great auctionContact Emma Lippiatt to book your place

01707 382500

The Mighty Zambezi Rafting Challenge – November 2014 Tick the box for more information

Kindly sponsored by£500 per team

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If you would like to buy a Gift Certificate, please fill in the membership form overleaf.

Did you know you can buy a gift certificate that will enter the recipient into the Isabel Hospice Lottery?

Once entered, they have the chance to win £1,000

(our top weekly prize) or one of 27 other cash prizes.

BirthdayAnniversaryThank-you

Any special occasionYou can choose to buy a certificate for:

13 weeks = £13

26 weeks = £26

52 weeks = £52

We will give the purchaser an appropriately themed certificate to give to the recipient.

This gift will not only give someone you know the chance of winning £1,000 but it will directly support the vital work of Isabel Hospice.

£1,000A GIFT OF LOTTERY

MEMBERSHIPA gift that gives twice!

Give Twice Leaflet.indd 1 12/02/2013 15:22

“Our father Zacharias Kalisperas spent his last 12 days at Isabel Hospice. He was cared for around the clock in an environment which was more respectable and considerate towards him and all of his family and friends than we could have ever hoped for. From cleaning to nursing staff we were consoled and comforted at every opportunity. The environment which dad was in gave our mother, who is disabled, the possibility to visit at every opportunity.

As a family we cannot begin to thank Isabel Hospice for everyone’s compassion and care for our father which provided him with dignity and respect in his final few days with us.

Our father passed away on 8th February 2013 and rather than think of any suffering he may have endured, we have been left with an overriding feeling that dad was made to feel as comfortable and pain free as possible in his final few days.

We will be eternally grateful to Isabel Hospice and its entire staff” - The Kalisperas family.

Your compassion and care gave our father dignity

Why not

give one

for a:

If you would like to buy a Gift Certificate, please fill in the membership form opposite10

Please state the occasion: ie birthday, anniversary, thank you etc

Please state the date you wish membership of our Lottery to start - this must be a Friday – we will need 5 working day from the receipt of this form.

Martin was such a hands-on

dad, they really miss him

– coping with bereavement

“I WAS really low, I’d hit rock bottom. That’s when I put my hands up and admitted I needed help.”

Sitting in the lounge of her WGC home, Kelly Calvert now feels she can open up about the toughest months of her life.

The 34-year-old had the heartbreaking task of telling her two young children their father had succumbed to cancer in July last year.

In less than a month, Kelly’s husband Martin – a fit and active 41-year-old – had deteriorated after being told his condition was terminal.

Still in shock, she initially turned down bereavement counselling, thinking she could struggle through.

But with the couple’s two sons, Brandon and Vinny, distraught after Martin’s death, and Kelly overcome with grief, she realised she could not carry the burden alone.

Now, after months of counselling from trained volunteers at Isabel Hospice – which has seen the youngsters rub shoulders with other children in a similar predicament – she is full of praise for the charity.

Kelly said: “I didn’t want it straight away, it took me a couple of months before I realised I needed some help.

I thought I could do it myself, but then I realised I needed outside help.”

And the widow, who had been with Martin for 10 years and married for three, said the impact of the bereavement had been marked on her children.

Kelly said: “It didn’t really sink in, but it’s affected them.

My little one is getting more and more angry, and my elder boy doesn’t really talk about his emotions, he bottles things up.

I think it’s because they don’t want to upset me, and that’s why it’s good to be able to go to someone who can help.

Martin was such a hands-on dad, they really miss him.”

Kelly admitted that until the tragedy struck, she had heard of the hospice, but knew little about what it does.

“Until you’ve had something like this happen to you, you don’t realise how much it does,” she said.

“Without them we’d have been pretty much without any help.

It was a horrible time and a lonely time, and it’s nice to know there are people there to help if you need them.”

Both Brandon, 11, and Vinny, five, have taken part in activity days organised by the hospice, which allowed them to share memories of their father and take part in art therapy with other children.

Now Kelly intends to fundraise for the hospice, and is even inspired to pursue a career in nursing in the future.

She said: “I’m at the stage where I can see a little bit of light at the end of the tunnel.

But not a day goes by when I don’t think of him, I still feel lonely and empty without him.”

More than 500 people attended Martin’s funeral.

Recalling her husband, a self employed electrician and founding member of WGC Boxing Club, Kelly said: “He was more worried about leaving everyone, and how upset they would be.

He said: ‘I’m so sorry Kelly for leaving you’.”

He initially thought he had gallstones after suffering stomach pains, but a series of tests revealed he was suffering from cancer, which had rapidly spread.

And she said: “He was so healthy and fit, and he was only 41, we didn’t realise something was wrong with him until it was too late.

He was such a diamond guy, and such a strong man, he would never give up.”

Written by Dave Burke

Kelly and the boys at a recent Hospice Family Fun Day

Martin and his boys

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isabel’s

Pub Quizathon

Charity Warnes,

Deputy Director of Fundraising

Funding for Syringe Driver A WIN – WIN FOR HOSPICES AND FUNDERS In July we were delighted to welcome guests from The Graham Rowlandson Foundation to Isabel Hospice, along with representatives of the other four adult hospice services in Hertfordshire. The occasion was to thank the Trustees of the Hertfordshire based foundation who kindly awarded over £80,000 of funding to the hospices, via Hertfordshire Community Foundation, to purchase new syringe drivers.

This followed a directive from the National Patient Safety Agency which required all healthcare providers to update to newer models of syringe drivers, therefore providing consistency and reducing the potential risk of drug error.

This was the first time that the five local adult hospices have worked collectively on a funding proposal, with Isabel Hospice acting as the lead. By working in this way we were able to ensure that the funding had the maximum impact by achieving a discount for bulk ordering, very much to the satisfaction of the Rowlandson Foundation.

Syringe drivers are small, portable, battery-powered pumps which are designed to deliver tiny amounts of drug infusions continuously over a given period of time (usually 24 hours), and they are regularly used in palliative care for pain and symptom control. Within Isabel Hospice syringe drivers are used for the care of patients at our In-Patient Unit, as well as for those being cared for in their own homes or in local nursing homes, under the care of our Community Nursing Team.

Whilst some funding had been found through other charitable sources, the hospices still faced a shortfall of £80,580, and the Trustees of the Rowlandson Foundation had no hesitation in filling this funding gap. On behalf of all the hospices, we would like to thank the Trustees of the Rowlandson Foundation for their wonderful support of this important project.

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Make A Will WeekThank you once again to the participating solicitors, and also to those who took part in the promotion and donated so generously. The grand total raised through Make A Will Week 2013 was almost £23,000. These funds are vital in helping support services such as Hospice at Home and our Day Services. For details of Make A Will Week 2014, watch out for our Spring newsletter!

Isabel Hospice SocietyWe are enormously grateful to everyone who chooses to support Isabel Hospice through a gift in their Will. The Isabel Hospice Society is for those people who tell us that they have remembered the Hospice in this way, and it provides us with a way of thanking people during their lifetime for their future gift. We understand that these people have a vested interest in the future of the organisation, and so members of the Society receive a letter each six months updating them on developments within the charity, and once a year they are invited to the Hospice to meet members of our team. If you have included Isabel Hospice in your Will or plan to do so, and you would like to join the Isabel Hospice Society, contact Charity Warnes on 01707 382544. Membership is free, and there is no obligation to divulge details of your future gift.

Getting to know YOUName: Katie Margetts

Position within the Hospice: Occupational Therapist

Date when joined Isabel Hospice: November 2012

Where do you live: Berkhamsted

Last book read: Confessions of a GP

Favourite Journey: Sailing in Turkey

Where in the world is your favourite place to visit: Mediterranean

Happiest when: Walking my dogs

Favourite Food: Chocolate

Most memorable day: Moving into my new cottage and Glastonbury!

Favourite ever film: Twilight Saga

What would be your desert island luxury: My iPad…with wifi!

What is the most surprising thing that has ever happened to you: Going to Las Vegas and not wanting to leave

Name one ambition you would like to realise before you retire: To continue being a good Occupational Therapist

What is the proudest achievement in your working life; Making people happy

Sweet or Savoury: Savoury

If you weren’t in your present job, what would you like to have been: An artist

What are your hobbies: Walking my dogs, arts and crafts, horse riding and travelling

Katie Margetts, the Hospice Occupational Therapist, is part of our Therapy Team which also includes our Physiotherapists and Lymphoedema Therapist. She works with patients at our In-Patient Unit, at our Day Services and in the patients’ own home.

isabel’s

Pub Quizathon

Can you help? - Collectors needed!

Can you spare an hour or two to help with our collections? Collectors desperately needed to help

collect with one of our yellow cans at a supermarket near you. Collections are held twice a year for Bells

and Bows in December and Sunflowers in June.

Call Cheryl Cusack on 01707 382500 for an informal chat.

PPare you uP to the challenge?On Thursday 17th October 11 pubs will be holding a quizathon in aid of the Hospice. We would like as many of you quizzers as possible to put in a team. To avoid disappointment at not getting a place please book your team in directly with the pub by ringing them.

Pubs you can take part at: The Silver Fox, Hertford Heath: 1. 01992 589023The Catherine Wheel, Albury: 2. 01279 771191The White Horse, Burnham 3. Green: 01438 798100 The Bull, Watton at Stone: 4. 01920 831032Great Eastern Tavern, Hertford: 5. 01992 582048

The Brookmans, 6. Brookmans Park: 01707 664144The Sun, Lemsford: 01707 3222477. The Fox, Aspenden: 8. 01763 271 886The Eight Bells, Hatfield: 9. 01707 272477The Angel, Ware: 01920 41259310. The Greyhound, Bengeo: 11. 01992 304866

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Customers get a mayoral treat in Hertford shopHertford mayor Cllr Tricia Moore, has volunteered at our Hertford shop for four years. Customers were delighted when she spent the morning in her full mayoral regalia accompanied by her mace bearer. Here is why and how she became a shop volunteer.

“I was new to the town and walked in to the Hospice shop, not knowing it was a charity shop. I was greeted with a smile by the woman on the till and I immediately felt comfortable. I began to volunteer there and found working with the team opened up a whole new world. The camaraderie is excellent - like an extended family. I have experienced loss through cancer as many volunteers have, and on days when I feel sad, if passing, I pop into the shop and have a coffee and biscuit and then move on with my day. If they are busy I will stay a while and help. We support each other. All volunteers are dedicated and committed to not just the shop but each other. Furthermore the Managers are great. I am sure that being Mayor of Hertford will not affect my ability to continue being a volunteer. In fact it is a very important part of my life, and I have made good friends. I would encourage anyone to be a volunteer, we have shared many funny moments. Now and again there will be a few tears, but there is much laughter.”

Volunteering

Volunteers Needed If you would like to volunteer in any capacity for the Hospice, call 01707 382500.

We couldn’t do it without you! We have around 1000 volunteers who enable us to provide free specialist palliative care to people across eastern Hertfordshire. By way of a thank you, we hosted a Summer Social as a celebration of their wonderful dedication at Haileybury College in Hertford Heath, attended by around 300 volunteers.

During the evening, long service awards were presented to many volunteers and staff including three volunteers who were recognised for 30 years service to the Hospice.

They were Tessa Oliver, a Nurse Helper and In-Patient Unit Reception volunteer, Ellen Bartlett, Chairman of the Hoddesdon, Broxbourne and District Fundraising Group, and Dr Richard Dent, who has just retired as a Hospice Trustee and was the Hospice’s first Medical Director, a role which he undertook on an honorary basis for 8 years from 1984.

Those receiving awards for 20 years service were Ron Claxton, a volunteer driver, alongside Marianne Davies and Muriel Elliot who are volunteer receptionists.

Also receiving awards for having worked in the Hospice’s charity shops for 20 years were Joan Reynolds, Jane Assheton, Jill Cropp and Jenny Horlock, who all volunteer in the Hertford shop and Joan Abbott, who volunteers in the Bishop’s Stortford Shop

With 15 years volunteering service behind them were Judith Allen who is a craft activities volunteer, Ron Archer a volunteer driver and Vincent Davies a volunteer fundraiser and former Treasurer of Isabel Hospice.

19 awards were given out to those volunteers who have done 10 years service and 47 volunteers were given five year long service awards.

Nigel Furlong, Isabel Hospice Chief Executive said “Without our volunteers help, our running costs would exceed what we could raise from charitable donations which this year totals around £2.7 million. We never underestimate their importance to our charity and we are delighted to be able to take this opportunity to thank them for their outstanding service to our patients and their families. We were delighted to have been given the Queen’s Award for Voluntary service in 2009 and I think the number of volunteers who help our charity each day is testament to the high regard local people hold our work.”

Ann Hardy - B.E.M.We were delighted to hear that volunteer Ann had been awarded the BEM (British Empire Medal) recently. She said “I was very honoured though I would say, that you can always be a chief but without your Indians you can’ t do anything. Without the community I couldn’t have done it, I could not have managed to organise all the events over the years without the help of a great many people and I would like to thank all of those who have supported me. It ‘s wonderful living in Great Amwell and I have fantastic friends who put me forward for this award.”

For more information, call Emma Lippiatt on 01707 382500.14

Shop volunteers who’ve given 20 years of their time

Volunteers Needed If you would like to volunteer in any capacity for the Hospice, call 01707 382500.

Machu Picchu - 2014Does Machu Pichu feature on your list of places you would like to visit in the world? Would you like to combine fulfilling this dream with raising vital funds for the Hospice? Look no further! From 8th – 17th November Isabel Hospice is sending a group of trekkers to Peru to take part in a challenge trek along the Salkantay Inca Trail alongside taking part in a community project.

Everest Base CampA group of hardy supporters are gearing up for their trek to Everest Base Camp in November and have been spending the past year fundraising and getting physically fit for this gruelling challenge. The 18 include a journalist, a nurse, a solicitor, a builder, a car salesman, a club promoter and our very own Corporate Relationship Manager, Emma Lippiatt. Good luck to them all and keep your eyes on our Facebook page for updates on their progress during the trip (2nd – 17th November)

If you would like to donate to their fundraising, you can do so at: www.justgiving.com/teamisabelbasecamp

Fancy this itinerary?Day 1 (Sat): Fly to Lima. On arrival transfer to a hotel

for overnight stay.

Day 2 (Sun): A short flight to Cusco. Take it easy for

the rest of the day as you acclimatise to the altitude,

or alternatively take in some of the local sights at a

gentle pace.

Days 3 & 4 (Mon & Tue): Meet and work alongside

the locals, as you spend 2 days assisting on a local

community development project. There is also

plenty of time to further explore the surrounding

area. Day 5 (Wed) – 8 (Sat): Set off today on a 4-day trek

along the ‘Salkantay Route’, named by National

Geographic Adventure Travel Magazine as one

of the 25 best treks in the world. Connecting the

city of Mollepata with Machu Picchu, the www.

SALKANTAY.org Salkantay Trek follows an ancient

and remote footpath located in the same region

as the Inca Trail, where massive snowcapped

mountains collide with lush tropical rain forests.

Off the beaten path, this trek is a delightful way to

experience the land of the ancient Incas, surrounded

by spectacular snowy peaks, crossing high passes

(up to 4600m), and with an amazing view over

Machu Picchu to be enjoyed on the last day. Spend

the last night in Aguas Calientes, at the foot of

Machu Picchu.

Day 9 (Sun): Travel up to the actual site of Machu

Picchu to spend the day exploring this glorious

ancient city. Return to Cusco this evening by train.

Day 10 (Mon): Fly back to Lima and enjoy a final

afternoon exploring, or a chance for some last-

minute shopping, before an overnight flight to the

UK, arriving the following morning.

Trips of a lifetime

SALKANTAY.org Salkantay Trek follows an ancient

For more information, call Emma Lippiatt on 01707 382500.

The Mighty Zambezi Rafting Challenge – 2014Are you interested in trying your hand at rafting this wild adventure in Zambia, combining a 3 night rafting expedition on the Zambezi with some downstream canoeing where you can try to spot some wild animals on the waterfront? It is a tough challenge which requires an extreme sense of adventure and being very comfortable in water!

minute shopping, before an overnight flight to the

The rapids experienced include the following:

“Stairway to Heaven” # 5• : Class 5: An 8m drop over 10m, very steep and powerful

with a heap of massive waves and holes. Although it isn’t too technical, it’s size

and volume make for an amazing ride.

“Devil’s Toilet Bowl” # 6:• Class 4: A short rapid with a deceptively steep and

powerful hole on entry followed by boils and whirlpools.

“Oblivion” # 18: • Three waves make up the rapid on the Zambezi. The

third crashing wave is responsible for more raft flips than any other in the world

- only about 1 in 4 attempts succeed!

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Class 5:

We have been fortunate enough to expand the support groups offered to children living within eastern Hertfordshire and are now offering a ‘Kittens Group’ for children aged 3- 5 years old and their carer, alongside the well established CATS group for children aged between 5 and 11 years old and their carer, and a Youth Group for adolescents aged 12 up to 16 years old.

We have had some fantastic activity days funded for us by some very willing supporters including our Christmas Party at Paradise Park, an Easter Egg Hunt held at Queenswood School, our Summer Fun Day held at The Clayton Centre in Cuffley and recently a Fly2help Air Smiles Day held at Panshanger Aerodrome where the children were flown around Hertfordshire in light aircraft and even allowed to take control! Supervised of course!

We are expanding on the work that has been delivered in schools since September 2009 when it was recognised by the Hospice that there was a need to support schools in loss and bereavement and to try to dispel the myths surrounding Hospices and life-limiting illness.

After liaising with the County Adviser for PSHE in Herts it was agreed that this linked well with the current school curriculum within PSHE/SEAL and Citizenship and that we could work together in training teachers on how to support themselves and the children with a loss.

In our catchment area of eastern Hertfordshire we have 23 secondary schools and 123 junior schools so the involvement of the Project Lead was to engage with the schools and to work in small class groups and assemblies to spread knowledge and see how the community could support their local Hospice in fundraising. This work attracted interest from a number of local schools.

Later this year we hope to extend the work done within schools to a joint project with the Day Service at Hall Grove and a local primary school. Patients who volunteer to take part will work with Year 5/6 children (age 10-11) in an art project. The aim of this project is for children to learn about the Hospice and its work in a creative and non-threatening way using art and by sharing patient’s experiences and stories.

Family Fun in the SunPatients, carers and family members had a day of fun provided for them by the Hospice Family Support Team in June. Judith Sharpe, Isabel Hospice Social Worker said “The main aim of the day is for bereaved families and families who are facing illness and bereavement to come together for a day of fun. They can meet other people in similar situations and the children can play and have a really good time. We had bouncy castles, a BBQ, football matches, art and craft activities and the Broxbourne Blades gave the children fencing lessons! A fire crew from Potters Bar also attended and the children and adults enjoyed sitting on the fire engine! One of the highlights of the day was the karaoke, which the Mayor joined in with! Thanks to all the families who came along, the Clayton Centre for providing the venue again, Van Hage, County Castles and everyone who volunteered their time to make it a great day.”

Spotlight on our children’s service

Patients, carers and family members had a day of fun provided for them by the Hospice Family Support Team in June. Judith Sharpe, Isabel Hospice Social Worker said “The main aim of the day is for bereaved families and families who are facing illness and bereavement to come together for a day of fun. They can meet other people in similar situations and the children can play and have a really good time. We had bouncy castles, a BBQ, football matches, art and craft activities and the Broxbourne Blades gave have a really good time. We had bouncy castles, a BBQ, football matches, art and craft activities and the Broxbourne Blades gave the children fencing lessons! A fire crew from Potters Bar also attended and the children and adults enjoyed sitting on the fire engine! One of the highlights of the day was the karaoke, which the Mayor joined in with! Thanks to all the families who came along, the Clayton Centre for providing the venue again, Van Hage, County Castles and everyone who volunteered their time to

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We are delighted to have won the prestigious Community Business of The Year Award in the recent FSB Hertfordshire Business Awards 2013. Over the last 30 years the Hospice has grown from being a small group run by volunteers to a professional organisation with over 200 employees and 1,000 volunteers. As a community organisation it is vital that we hold on to our caring ethos which is at the heart of our service, but at the same time it is essential that we operate in a professional, business-like manner in order to function effectively in a competitive fundraising market.

We could not have won without the commitment of our staff and volunteers.

Photo courtesy of Herts & Essex Newspapers

Annual Meeting 12th September 7.30pm

We would like to invite all our readers and their families to our

Annual Meeting which is once again being held by kind permission of Van Hage Great Amwell in the Hamilton

Room. All welcome.We are asking for any unwanted jewellery, good

condition or broken, even those single earrings and odd backs. - We need any of the following no matter

how small or the condition

COSTUME JEWELLERY: Beads/bangles/necklaces/earrings/watches/bracelets/rings

PRECIOUS METALS AND STONES: Gold/silver/gemstones INTACT OR BROKEN JEWELLERY: Snapped chains/broken

watches/odd earrings

how it worksGive us a ring and we can put a Heart of Gold •

envelope in the post to youFill the envelope with any items of jewellery •

and seal itPost it back to us in the secure delivery envelope •

provided (free postage)

do you haVe old or broken jewellery & a heart of gold?

YOU CAN REALLY HELP US - PLEASE DONATE IT

We sell the items and every penny goes to our Hospice

Call 01707 382500

Hospice care Week 7th – 13th October

Each year there is a week of celebration and action which helps to change people’s perceptions of hospice care and

raise the profile of our care.

We would like to encourage our Care News readers to get involved by

• Fundraising – we need to raise £4.2 million each year• Volunteering – you can help us keep our costs to a

minimum• Campaigning – speak out about how important Isabel

Hospice is to your community

For more information about the Hospice go to www.isabelhospice.org.uk

or to help, ring 01707 38250017

Sunday Cycle Ride – enormous thanks to Carol Newland and her team who organised the 3rd ride at Woolmer Green. Nearly 400 riders completed between 10 and 50 miles, with £10,000 being banked from this family day out. Special thanks to Gary and Shirly Crimmin from Valeside who cooked the fabulous bbq of food donated by Gareth’s Butchers.

Lellers Car Valeters in Ware not only provided marshals for our Starlight Walk they held a 2nd charity car wash day for us in July.

Care4acuppa – the county was awash with tea and coffee fundraisers as supporters took on this campaign with relish and butter cream! Thanks to everyone to held an event. Fancy holding a Christmas care4acuppa? Call Maria Alexander for a pack.

Thanks to the Chadwell After 8s for their donation of £9,000 following their Auction of Promises. An

amazing amount!

Sunflowers – huge thank you to all our collectors who worked so hard. £8000 banked in June/July. Collecting for an hour or two really does make a difference, so we are all very grateful to all those who gave their time and for all our super supermarket partners for hosting us.

Tour de Lard – John O’Groats to Lands End on 50cc scooters in the first week of July. Big thank you to Charles Gutteridge and his team of adventurers for raising over £11,00 so far.

‘We would like to thank everyone who has sent a donation to Isabel Hospice. If you would like a receipt or acknowledgement, please remember to give us your name and address’

You made it happen

Thanks to Sainsbury’s Hoddesdon for their year of adoption which raised £2,441 overall.

Enormous thanks to Barbara Doherty and the Special Events committee for hosting the Summer Fair at Standon Lordship in July which raised £4,800. The sun shone and guests enjoyed shopping and delicious refreshments. Thanks to everyone who gave so generously and worked so hard.

Stuart Weston, Keith Tubb and Grant Brown took part in the Great European Rally in support of Isabel Hospice in this! Thanks guys!.

Thanks to all those who took part in On Your Bike including long

standing supporter Renee Friend’s family whose husband and two sons rode. The day

raised over £10,000

Goatfest – as Care News went to press this brilliant two day music festival, organised by Rowan Patel and sponsored by Runwood Homes and supported by Osprey London. Photos will follow on our Facebook page.

The Posy Palace, Walkern held a Blooming Big Tea Party and raised £705 through raffle sales, delicious cakes and a tarot card reader.

Thank you to the Shamrock Club for raising over £3,800 over the last year and for all your hard work and support.

Thanks to Retail Therapy or raising over £200 from their second clearance sale.

Last ever Furneux Pelham Walk organised by Mary Gethin, on 9th June, 200 walkers all enjoyed the day. Thanks to Mary for all her help and support over the years.

Thanks to Adam Parker for organising the football match

in memory of Ryan Moran in Hatfield in July. Ryan died on 7th July age 31.

18

Jan Leggetters annual golf day was held at Brocket Hall this year as Care News went to press. Thanks to Jan and her team for all their support. This will be the 17th year they have supported the Hospice in this way.

Young offenders have turned their skills to making bird boxes to raise money for Isabel Hospice, as part of their reparation orders (community service). The project is run by the East Herts and Broxbourne, and Stevenage and North Herts, Youth Offending teams. The Broxbourne and East Herts young people have donated around 80 boxes to local charity shops in the past 18 months, including the Isabel Hospice, which have sold for £5 each.

There have been so many people and businesses that help the Hospice throughout the year; we are grateful for each and every one. Here is a snapshot of some fundraising events that

have taken place since the last issue of the Care News that we hope will inspire you. We would like to thank everyone that has helped us.’

Lisa Seccombe - Director of Fundraising & Public Relations

Richard Laine Golf Day at Brocket Hall – raised £15,800. A wonderful day out supported by Richard’s family and friends.

Enormous thanks to Barbara Doherty and the Special Events committee for hosting the Summer Fair at Standon Lordship in July which raised £4,800. The sun shone and guests enjoyed shopping and delicious refreshments. Thanks to everyone who gave so generously and worked so hard.

Around 400 women and men took part in this year’s Starlight Walk and helped drum up more than £30,000 in pledges in the fundraiser that was sponsored by Roche and supported by The Mercury. The 10km route took walkers from Ware into Hertford and back, sporting flashing deely boppers and tutus. The walkers were put through a warm up by Lindsay Peters from Rosemary Conley and Natalie Cassidy, former Eastenders star, led the now traditional conga. Katie Robertson, Isabel Hospice mass events co-ordinator, said: “It was a very special night of fundraising for the hospice. I would also like to thank Roche, the main event sponsor, Everyone Active, Chauncy School, HSS Hire, Lindsey Peters at Rosemary Conley Diet and Fitness Club, Valeside Catering, SL Event Management, Best Digital, and all of our volunteers who helped to make the night a success. If you still have sponsorship outstanding for the Starlight Walk, please send it in!”

Thanks to all those who took part in On Your Bike including long

standing supporter Renee Friend’s family whose husband and two sons rode. The day

raised over £10,000

Thanks to Retail Therapy or raising over £200 from their second clearance sale.

Pupils from St Edmunds College cleared out their toys and books and donated them to be sold in our shops and made a donation of £1325 from fundraising.

Bark in The Park took place in August. Photos are on our Facebook page. Thanks to everyone who took part in the sponsored walk.

19

Thank you to all our Virgin London marathon runners who raised £15,000.

Thank you for the donation of

£10,000 made in memory of Charles

Merhemitch.

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Care New February 2013.indd 20 22/01/2013 11:38Care New February 2013.indd 20 22/01/2013 11:38

Isabel Hospice contact detailsISABEL HOSPICE - HEAD OFFICE61 Bridge Road East, Welwyn Garden City, Herts. AL7 1JRTel: 01707 382500 Fax: 01707 382598

IN-PATIENT UNITHowlands, Welwyn Garden City, Herts. AL7 4HQ Tel: 01707 382500

DAY CARE SERVICESHall Grove, Welwyn Garden City, Herts. AL7 4PHTel: 01707 382500Day Care Hospice facilities at Thorley, Hoddesdon & Waltham Cross.

ISABEL HOSPICE TRADING LTD61 Bridge Road East, Welwyn Garden City, Herts. AL7 1JR Tel: 01707 382500

CHARITY SHOPSCheshunt - 92 Turners Hill, EN8 8LQ. Tel: 01992 630545Bishops Stortford - 6 Bridge Street, CM23 2JY. Tel: 01279 659551Buntingford - 34a High Street, SG9 9AQ. Tel: 01763 274904Cuffley - 3 Station Road, EN6 4HU. Tel: 01707 873346Hoddesdon - 124a High Street, EN11 8HD. Tel: 01992 467539Galleria Hatfield - 94 The Galleria, Comet Way, AL10 0YB Tel: 01707 272870Hertford - 37 Railway Street, SG14 1BA. Tel: 01992 504401Hatfield - 72 Town Centre, AL10 0JW. Tel: 01707 258602Welwyn Garden City - 29 Stonehills, AL8 6NA. Tel: 01707 334638Waltham Cross - 125 High Street, EN8 7AN. Tel: 01992 623291.Ware - 44 High Street, SG12 9BY. Tel: 01920 463959.

Website: www.isabelhospice.org.ukRegistered Charity No. 1046826

your contact detailsIf you would like to change your contact

details, please amend and return the preprinted address sheet that was at the

front this issue of Care News

WAYS TO HELPBy making a donation or regular donations to Isabel Hospice (if appropriate a Gift Aid Donation. This enables us to benefit by an extra 25% at no extra cost to you).

By making a gift in your Will to ensure our service will be here for future generations.By volunteering a few hours of your time each week or a few times a year. We can utilise your skills, whatever they are.

By joining the Lottery.

By donating goods to our shops.

Please call Lisa Seccombe for a chat if you would like to become involved in any way, on 01707 382500

Regular Giving is precious to usEvery day of every week of the year, Isabel Hospice provides specialist care for patients and their families living with cancer and other illnesses.To provide this service annually costs £4.2 million, of which we plan to raise £2.6 million from fundraising and trading, with £1.6 million coming from the NHS. To achieve this we rely heavily on the generosity of our supporters.By making a regular donation you can help us to be there for more people who need our care and support. This also means we can plan for the future with greater confidence. Ensuring the security of the Hospice means we will be there for future generations.Your Regular Gift will enable us to continue to help those living with cancer and other life-limiting illnesses.

A regular giftPlease enter your full name and HOME* addressTitle: Mr/Mrs/Miss/Ms/Other (circle relevant title)

First Name

Surname

Address

Post code

Telephone

Mobile

E-mail

If you would like us to contact you via email please tick here *By entering your HOME address you enable us to claim Gift Aid, we CANNOT claim Gift Aid with any other address.

STANDING ORDER FORMPlease cut out and return to: Fundraising, Isabel Hospice, 61 Bridge Road East, Welwyn Garden City, Herts AL7 1JRPlease pay Isabel Hospice £ monthly/quarterly/yearlyuntil further notice and debit my Account No: Bank sort code: / / Starting on**: / / **(please allow one month from today)

To the manager (bank name and address): Post code:

Signed: Date: Recipient Bank Details: Pay Co-operative Bank (08-02-28) for the credit of Isabel Hospice Account No. 65424870.

GIFT AID DECLARATIONPlease treat as Gift Aid donations all qualifying gifts of money made

today in the past 4 years in the future Please tick all boxes you wish to apply.I confirm that I have paid or will pay an amount of Income Tax and/or Capital Gains Tax for each tax year (6 April to 5 April) that is at least equal to the amount of tax that all the charities or Community Amateur Sports Clubs (CASCs) that I donate to will reclaim on my gifts for that tax year. I understand that other taxes such as VAT and Council Tax do not qualify. I understand the charity will reclaim 25p of tax on every £1 that I give on or after 6 April 2008.Signed:

Please print name in full:

Date:

To the bank: If this standing order is rejected, please return it to Isabel Hospice, 61 Bridge Road East, Welwyn Garden City, Herts AL7 1JR.

I would like to receive information about Isabel Hospice.Isabel Hospice is registered under the Data Protection Act 1988. Your details will not be disclosed to any third part. ‘Thank you’

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Isabel Hospice contact detailsISABEL HOSPICE - HEAD OFFICE & TRADING LTD 61 Bridge Road East, Welwyn Garden City, Herts. AL7 1JR Tel: 01707 382500 Fax: 01707 382598

IN-PATIENT UNIT Howlands, Welwyn Garden City, Herts. AL7 4HQ Tel: 01707 382500

DAY SERVICES Hall Grove, Welwyn Garden City, Herts. AL7 4PH Tel: 01707 382500 Day Service facilities at Thorley, Cheshunt & Welwyn Garden City

CHARITY SHOPS Cheshunt - 92 Turners Hill, EN8 8LQ. Tel: 01992 630545 Bishop’s Stortford - 6 Bridge Street, CM23 2JY. Tel: 01279 659551 Buntingford - 34a High Street, SG9 9AQ. Tel: 01763 274904 Cuffley - 3 Station Road, EN6 4HU. Tel: 01707 873346 Hoddesdon - 124a High Street, EN11 8HD. Tel: 01992 467539 galleria Hatfield - 94 The Galleria, Comet Way, AL10 0YB Tel: 01707 272870 Hertford - 37 Railway Street, SG14 1BA. Tel: 01992 504401 Hatfield - 72 Town Centre, AL10 0JW. Tel: 01707 258602 Welwyn Garden City - 29 Stonehills, AL8 6NA. Tel: 01707 334638 Welwyn Garden City - 41 Fretherne Road, AL8 6NS. Tel: 01707 707285 Waltham Cross - 125 High Street, EN8 7AN. Tel: 01992 623291 Ware - 44 High Street, Ware SG12 9BY. Tel: 01920 463959

YO U R CO N TA C T D E TA I L SIf you would like to change your contact

details, please amend and return the preprinted address sheet that is enclosed

within this issue of Care News

WAYS TO HELPBy making a donation or regular donations • to Isabel Hospice (if appropriate a Gift Aid Donation. This enables us to benefit by an extra 25% at no extra cost to you).

By making a gift in your Will to ensure our • service will be here for future generations.

By volunteering a few hours of your time each • week or a few times a year. We can utilise your skills, whatever they are.

By joining the Hospice Lottery.•

By donating goods to our shops.•

Please call Lisa Seccombe for a chat if you would like to become involved in any way, on 01707 382500

Website: www.isabelhospice.org.uk Registered Charity No. 1046826