is3000 session vii collective wisdom

Upload: katy-chan

Post on 06-Apr-2018

225 views

Category:

Documents


1 download

TRANSCRIPT

  • 8/3/2019 IS3000 Session VII Collective Wisdom

    1/38

  • 8/3/2019 IS3000 Session VII Collective Wisdom

    2/38

    Learning Objectives

    Understand the meaning of collective wisdom

    / collective intelligence

    Be able to explain the mechanisms that enablecollective wisdom

    Identify the business value

    Be aware of the necessary conditions and

    constraints

  • 8/3/2019 IS3000 Session VII Collective Wisdom

    3/38

    Definition: Collective Intelligence

    Collective intelligence is a form of intelligence thatemerges from the collaboration and competition of manyindividuals. Collective intelligence appears in a wide

    variety of forms of consensus decision making inbacteria, animals, humans, and computers.

    Maximizing collective intelligence relies on the ability ofan organization to accept and develop the Golden

    Suggestion", which is any potentially useful input fromany member, or to aggregate the divergent views ofmany into one, best Golden Suggestion.

    (adapted fromWikipedia)

  • 8/3/2019 IS3000 Session VII Collective Wisdom

    4/38

    2 heads are better than 1

    ~

    Idiom

    4

  • 8/3/2019 IS3000 Session VII Collective Wisdom

    5/38

    Millionaire Game

    The aggregate beliefs of a group may help usdetermine the right answer.

  • 8/3/2019 IS3000 Session VII Collective Wisdom

    6/38

    Explaining Crowd Wisdom

    (Image adapted from http://www.tx-systems.com/millionare )

  • 8/3/2019 IS3000 Session VII Collective Wisdom

    7/38

    Crowd Performance Explained:

    Ability to Exclude

    Four options (A D). Lets assume the correct answer is B.

    Bert (and others in the crowd) knows Its not A or C. guesses

    randomly between B (p=0.5) and D (p=0.5).

    Cecilia knows Its not C or D. guesses randomly between A (p=0.5)and B (p=0.5).

    Dora knows Its not D or A. guesses randomly between B (p=0.5) and

    C (p=0.5)

    Highest Probability: B (p = 0.5). All others have p = 0.5 / 3 = 0.1667.

    B

    A C D

  • 8/3/2019 IS3000 Session VII Collective Wisdom

    8/38

    How Does It Work? Insight

    There is (must be) a mechanism to explain the

    outcome (e.g., cannot predict coin flip).

    People often do not know, but can exclude bad(unlikely) alternatives.

    When all bad alternatives are excluded (byaggregation), the remaining good / best alternative(s)

    receive higher probability.

  • 8/3/2019 IS3000 Session VII Collective Wisdom

    9/38

    Elements Required

    for Collective Intelligence

    Diversity of opinion.Each person should have privateinformation even if it's just an eccentric interpretation of theknown facts.

    -each know different options are incorrect

    Independence. People's opinions aren't determined by theopinions of those around them.-follow others option

    Decentralization. People are able to specialize and draw on

    local knowledge. (for particular knowledge)

    Aggregation. Some mechanism exists for turning privatejudgments into a collective decision. Role of informationsystems!Tools to collect opinions e.g. social s/w

  • 8/3/2019 IS3000 Session VII Collective Wisdom

    10/38

    Jelly Bean Jar Experiment

    How many beans are in the jar?

    Average answers to generate a highly

    accurate prediction outcome.

  • 8/3/2019 IS3000 Session VII Collective Wisdom

    11/38

    Law ofLarge Numbers?

    N people predicting:

    yi = a x + b + i

    Given enough i, the terms i will cancel each other out,

    thus resulting in an estimate close to the expected value. Wisdom of crowds

    yi = ai xi + bi + i

    Not regression to the mean, but variety of theories.

  • 8/3/2019 IS3000 Session VII Collective Wisdom

    12/38

    Business Value

  • 8/3/2019 IS3000 Session VII Collective Wisdom

    13/38

    Goldcorp Challenge

    Rob McEwen, CEO of Goldcorp Inc., stood frustrated at the head of the boardroom table.

    Without evidence of substantial new gold deposits, the mine seemed destined for closure,and Goldcorp was likely to go down with it.

    Amazingly, a few weeks later geologists arrived back at Goldcorp headquarters full of pride

    due to a remarkable discovery: Test drilling suggested rich deposits of new gold, as muchas thirty times the amount Goldcorp was currently mining!

    How?

    In March 2000, the "Goldcorp Challenge" was launched with a total of $575,000 in prizemoney available to participants with the best methods and estimates. Every bit ofinformation about the property was revealed on Goldcorp's Web site. More than one

    thousand virtual prospectors from fifty countries started processing the data. Entries camefrom many sources, including graduate students, consultants, mathematicians, and militaryofficers. There were capabilities I had never seen before in the industry," says McEwen.The contestants had identified 110 targets on the property, 50 percent of which had notbeen previously identified by the company. Over 80 percent of the new targets yieldedsubstantial quantities of gold. In fact, since the challenge was initiated eight million ouncesof gold have been found. McEwen estimates the collaborative process shaved two to three

    years off the exploration time.

  • 8/3/2019 IS3000 Session VII Collective Wisdom

    14/38

    Goldcorp Today

  • 8/3/2019 IS3000 Session VII Collective Wisdom

    15/38

    Andriod O/S

    Newly born Mobile OS & market place, how can it catch up with Apple

    Apps store in such a short period?

  • 8/3/2019 IS3000 Session VII Collective Wisdom

    16/38

    Threadless.com

  • 8/3/2019 IS3000 Session VII Collective Wisdom

    17/38

    Aggregation Mechanisms

    Voting (Millionaire Game)

    Averaging (Jelly beans)

    Market or auction (prediction market)

  • 8/3/2019 IS3000 Session VII Collective Wisdom

    18/38

    Prediction Markets

    http://www.hsx.com/http://www.simexchange.com/frontpage.php

  • 8/3/2019 IS3000 Session VII Collective Wisdom

    19/38

  • 8/3/2019 IS3000 Session VII Collective Wisdom

    20/38

    Plane Makers Operational Risk

    (with strategic impact)

    Your company is a world leading

    manufacturer of aircraft.

    Your newest aircraft model is

    revolutionary. It uses new

    materials, and relies heavily on a

    new supply chain, with significant

    success responsibility given to first

    and even second tier suppliers.

    Will the aircraft be certified and

    ready to fly (to be sold) by the end

    of the year?

  • 8/3/2019 IS3000 Session VII Collective Wisdom

    21/38

    Prediction Market Logic

    Express your beliefs in the future through bets, by buying

    shares concerning the outcome of events.

    In a prediction market, you buy a contract, which will payout in case your prediction was correct.

  • 8/3/2019 IS3000 Session VII Collective Wisdom

    22/38

    Basic Market Logic (1)

    Make offer to buy Nshares concerning

    event E at price EV

    Event E

    True $100/share

    False $0/share

    If I am willing to pay $75, for a share that will return $0 if I

    am wrong and $100 if right, my implied belief of the event

    likelihood is P = 0.75 (assuming risk neutrality).

    EV = P x $100 + (1 P) x $0 = $75 P = EV/$100 = 0.75

  • 8/3/2019 IS3000 Session VII Collective Wisdom

    23/38

    Basic Market Logic (2)

    Make offer to buy Nshares concerningevent E at price EV

    Event E

    True $100/share

    False $0/share

    The buyer does not need to know whether the price

    reflects the actual percentage (e.g., 75%), but

    should be able to assess whether the pricerepresents a good deal. Purchase of the event

    (e.g., at $75) will change the price for future buyers

    (more expensive). More shares bought will lead to a

    higher price adjustment.

  • 8/3/2019 IS3000 Session VII Collective Wisdom

    24/38

    Box Office Success:

    Hollywood StockExchange (HSX)

    http://www.hsx.com/

    The success of amovie in thefantasy stockexchange is apredictor of theactual moviesuccess.

  • 8/3/2019 IS3000 Session VII Collective Wisdom

    25/38

    Prediction Market (Auction)

    Prediction markets arespeculative marketscreated for the purposeof making predictions.Assets are created

    whose final cash valueis tied to a particularevent. The currentmarket prices can thenbe interpreted as

    predictions of theprobability of the eventor the expected valueof the parameter.

  • 8/3/2019 IS3000 Session VII Collective Wisdom

    26/38

  • 8/3/2019 IS3000 Session VII Collective Wisdom

    27/38

    The simexchange (video games)

    27http://www.simexchange.com/frontpage.php

  • 8/3/2019 IS3000 Session VII Collective Wisdom

    28/38

    Voting (here Internet Search)

    Popularity of movies inInternet search.

    http://www.simexchange.com/frontpage.php

  • 8/3/2019 IS3000 Session VII Collective Wisdom

    29/38

    Once Exist: Predictify

    Not a prediction market, but simply an aggregation of participantpredictions. http://www.crunchbase.com/company/predictify

    http://techcrunch.com/tag/deadpool/

  • 8/3/2019 IS3000 Session VII Collective Wisdom

    30/38

  • 8/3/2019 IS3000 Session VII Collective Wisdom

    31/38

    Wisdom of the Crowd Limitations

  • 8/3/2019 IS3000 Session VII Collective Wisdom

    32/38

    Madness of the Masses

    1. Market bubbles (the trend is your friend)

    lack of independence in decision making.

    2. Groupthink or group polarizationlack of

    independence and sharing of personal

    knowledge against the common view.

    3. Collectivism

  • 8/3/2019 IS3000 Session VII Collective Wisdom

    33/38

    Individual Expertise and Performance

    Single point of authority and responsibility:

    Flying a plane

    Analysis paralysis: Flying a plane

    Social loafing

    Few people create anything noteworthy when

    they share through social software.

  • 8/3/2019 IS3000 Session VII Collective Wisdom

    34/38

    Need for Large Collectives

    Engagement Level

    People

    A small group of people will put in the majority of

    effort, while the large majority will contribute little or

    none. Thus we need a large enough base to assuresufficient overall participation.

  • 8/3/2019 IS3000 Session VII Collective Wisdom

    35/38

    Sourcing to the CollectiveWorlds Most

    Active Users and Social Sites

  • 8/3/2019 IS3000 Session VII Collective Wisdom

    36/38

    Conclusions

    Collective Wisdom works!

    Source of Collective Wisdom

    Predictions are reliable and possibly requirelittle effort / cost.

    The collective is NOT always right.

  • 8/3/2019 IS3000 Session VII Collective Wisdom

    37/38

    IS3000 Wrap-UpEnd of Class

  • 8/3/2019 IS3000 Session VII Collective Wisdom

    38/38

    Account preparation

    Second Life Virtual Tour

    38