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www.worldbank.org/water | www.blogs.worldbank.org/water | @WorldBankWater Is The Demand Responsive Approach in Rural Water Supply and Sanitation More Sustainable? The case of Kerala, India Luis A. ANDRES Lead Economist July 13, 2016

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www.worldbank.org/water | www.blogs.worldbank.org/water | @WorldBankWater

Is The Demand Responsive Approach

in Rural Water Supply and Sanitation

More Sustainable?

The case of Kerala, India

Luis A. ANDRES

Lead Economist

July 13, 2016

• Heavy rainfall – average 3000mm a year

• 100% water supply coverage through piped water & private wells in 2008

• 38% of habitations slipped back to become ‘partially covered’ – quantity &

quality issues

• Acute water scarcity during summer – widespread source failures and near

drought conditions in midlands & highlands

• Major water quality problems:

– Bacteriological contamination of open wells

– Near universal presence of excess iron

– Presence of fluoride, salinity (coastal areas), excess nitrate, low pH value &

excess turbidity in ground water

• Limited scope for large projects in rural hinterlands – dispersed settlement

• Poor efficiency of public water supply projects

Water Scenario in Kerala

A decentralized bottom-up RWSS project financed by the World Bank – a paradigm shift

from traditional top-down approach:

– RWSS service responsibility transferred to local governments and beneficiary groups

(BGs)

– Demand Responsive Approach (DRA) – capital cost contribution from beneficiaries

and GPs & full O&M cost recovery from user fees

– Mostly groundwater-based small water supply schemes with a pumping unit,

disinfection unit, water tank, distribution piped network and metered water supply

connections to each household

– Community contracting, ownership and management – community & women

empowerment

• Jalanidhi-I (2000-08): Implemented 3712 water supply schemes (mostly small) in 112

GPs - 1.3M beneficiaries

• Jalanidhi-II (2013-17): ~4K water supply schemes, in 200 GPs - ~1.5M beneficiaries

• 20+ years of experience in India: 10 projects ($511M) in 7 states; +17K schemes built,

benefiting +24M people (1991-2010)

• +3 recent projects, including one P4R (Maharashtra) and the Low Income States ($1B

project!)

Jalanidhi: A Community-Based Demand Responsive Approach to RWSS

• Sustainability of project benefits – technical & social audits

– Performance of physical infrastructure and sustainability of

project benefits including institutional and financial

sustainability

• Relative performance of the Demand Responsive Approach

vis-a-vis other approaches

– Comparison of bottom-up Jalanidhi schemes with top-down

water supply schemes (and other bottom-up approaches)

based on various dimensions of ‘functionality’

Evaluation Questions

• Comparing percent of ‘functional’ top-down & bottom-up schemes based on

age of the schemes

• ‘Functional’ defined against design criteria or approved benchmark

Relative Performance of Bottom-up & Top-down Schemes: A Different Approach

% o

f fu

nc

tio

na

l s

ch

em

es

Age of Schemes (years since construction)

0

10

20

30

40

50

60

70

80

90

100

1 2 3 4 5 6 7 8 9 10 11 12

Bottom-up

Top-Down

Failure rate?

• Comparing percent of ‘functional’ top-down & bottom-up schemes based on

age of the schemes

• ‘Functional’ defined against design criteria or approved benchmark

What is this paper about?

% o

f fu

nc

tio

na

l s

ch

em

es

Age of Schemes (years since construction)

0

10

20

30

40

50

60

70

80

90

100

1 2 3 4 5 6 7 8 9 10 11 12

Bottom-up

Top-Down

Define

Sustainability

Compare

apples with

apples

Measure the relative

performance of water schemes

• Matching based on essential scheme level characteristics – major

determinants of performance of water supply schemes

• DRA schemes matched to Top-Down schemes based on:

– Location – same district/block: control for hydro-geological factors

– Year of commissioning – control for age of the scheme

– Size of the scheme – number of people served by the scheme

– Water source

Data for this matching:

– Data for the Jalanidhi-I project;

– Inventory of water schemes undertaken for the Jalanidhi-II project; and

– KWA’s annual reports (since 2000)

Selection of Control Group

• Reliability and Accessibility of the service

– Quantity of water availability per capita per day

– Hours of water availability per day

– Adequacy of water supply

– Time spent in collecting and carrying water

– Regularity of Supply (# of days water not available/not available in sufficient quantity)

– Timeliness of supply

– Dependence on other sources of water

• Household Perception

– Household satisfaction with quantity, quality & reliability of service

• Operation & Maintenance

– Disruptions in supply (number of shifts/days) due to source, system & power failure

– Frequency of disinfecting practices (chlorination, cleaning of reservoir, etc.)

– Frequency of water quality testing

Definition of Functionality

• Household Costs of Service

– Average tariff per household

– Time spent in collecting & carrying water

– Labor charges per hour

– Household coping costs due to inadequate water supply

• Cost recovery:

– Extent of the O&M costs that is recovered through user tariffs

– Percent of beneficiary households defaulting on O&M payments

• Institutional Sustainability

– Water users committees maintain the records

– Participation of women and vulnerable groups in these committees

– Institutional cost of water supply including the payments and provisions to employees,

office expenses, and administrative expenses

• Overall Functionality and Sustainability

– This indicator is an aggregate result of the previous six indexes to provide an overall score

Definition of Functionality (contd.)

• Check list for technical audits

• Water tests

• Household surveys

• In-depth interviews with key respondents at BG level

• In-depth interviews with key respondents at GP level

• Focal groups

Data: Technical and Social Audits

• Check list for technical audits

• Water tests

• Household survey

• In-depth interviews with key respondents at BG level

• In-depth interviews with key respondents at GP level

• Focal groups

Data: Technical and Social Audits

Scheme Identified Out of Built

Jalanidhi-I 90 2,380 2001 & 2009

KWA-BM 44 395 2004 & 2005

KWA-BT 46 221 2003 & 2008

Other Bottom-Up 20 529 1999 & 2010

Total 200 3,525

Results: Demand Responsive Approaches vs Traditional Approaches

Results: Demand Responsive Approaches vs Traditional Approaches

31.5 28.8

10.3

-41.4

25.1

-80

-60

-40

-20

0

20

40

60

A & R. HH Satisf. O&M HH Cost ofSer.

Overall

Perc

en

tag

e

Results: Jalanidhi Approach vs Other Demand Approaches

Results: Jalanidhi Approach vs Other Demand Approaches

2.3 5.9

-14.0

-3.6

23.9

18.112.9

-40

-30

-20

-10

0

10

20

30

40

A & R HHSatisf.

O&M HH Cost Cost Rec. Inst Sust. Overall

Perc

en

tag

e

• Contributions:

– We defined sustainability of RWS schemes

– We implemented field instruments for measuring their sustainability

– We used ‘Matching Techniques’ for assuring the comparability between groups

– We used IE techniques for assessing the results

• The findings suggest that the DRA schemes perform (much!) better than

the traditional supply driven approach

• The findings also suggest that the DRA schemes perform better than other

alternative demand driven options

• The contributions of this evaluation are applicable not just to the state of

Kerala and to India…

…but they also offer important conclusions for other countries

struggling to have functioning rural water systems by identifying the conditions

contributing to the sustainability of the systems

Final Remarks

www.worldbank.org/water | www.blogs.worldbank.org/water | @WorldBankWater

Thanks!