is 3300 spring 2013 formative final exam study guide

7/30/2019 Is 3300 Spring 2013 Formative Final Exam Study Guide

http://slidepdf.com/reader/full/is-3300-spring-2013-formative-final-exam-study-guide 1/4

1

IS 3300 Formative Exam Study Guide

Students should be familiar with the following concepts, theories and definitions:

1. Categories, components and functions of computers and information systems. Examples

include:a. Difference and uses of expert systems, dashboards, functional area informationsystems.

2. The technologies of information systems regarding input, output and storage. Examplesinclude:

a. Storage devices and their uses such as CD-ROM, RAID, Magnetic disks,Magnetic tape, Hard drive, Optical Drives, and USB Flash.

b. What Sensor, Touch screen, Audio input, and Trackball are and their use.c. The various Input and output devices and their uses.

3. The technologies of information systems regarding data source management. Examplesinclude:

a. Difference between data, information, and knowledge. b. Definition and capabilities of a Database.c. Difference between these terms hardware, software, network.d. Understand the terms and application of SQL, OLAP, data mining.e. Know the difference between a byte, field, record, table, and file.f. Know the difference, characteristics, and definition of Data Mart and Data

Warehouse.g. Definition and uses of data mining.h. Relational Databases and the concepts of Structured query, Normalization, Query

by example, Joining.i. Know the concept and definition of a attributes, primary key.

j. Be able to identify one-to-one, one-to-many, many-to-one, and many-to-manyrelationships.

k. Define data redundancy and its implications.l. What is SQL (Structured Query Language) and its uses.m. Steps and approaches to managing data in an organization.

n.

Concept of Workflow-software.

4. The technologies of information systems telecommunications. Examples include:a. Definition, uses, and functions of internet, extranet, peer-to-peer, and intranet,

local area network, wide area network. b. IT components, IT services, information technology, information system

functions, uses, and differences.



2

c. TCP/IP, FTP, Packet-switching, HTTP terms and application.d. Modem, router, DSL terms and application.e. Telecommuting concept and advantages.f. Cell phones, Microwave, and Satellites technologies.g. Understand terms and purposes of multiplexing, packet switching, packet routing,

ATM.h. Terms URL, HTTP, DNS,HTML.i. VPN definition and use.

j. Hotspot definition.k. Radio-frequency and radio transmission definition, advantages, and

disadvantages.l. Bluetooth definition and use.m. Wi-Fi and wireless advantages and use.n. Definition of protocol.

o.

Global Positioning System term and uses. p. Concept of collaboration and its information systems implications.

5. The design, development, testing and operation issues of information systems. Examplesinclude:

a. Integrated computer-assisted software engineering, joint application design, rapidapplication development, prototyping approaches, advantages, and disadvantages.

b. Acceptance Testing and Systems Testing definition and differences.c. Systems Analysis, Systems Design, project management, Project Implementation

purposes.

d. Buy option purpose, advantages, and disadvantages.e. Tasks involved in evaluating a vendor and software package.f. Conversion strategies and processes.g. Systems maintenance concepts.

6. The legal and ethical issues related to information systems. Examples include:a. Understand definition and differences between accountability, responsibility, due

process, and liability. b. Understand the concept of intellectual property.c. Understand basics of Privacy Act of 1974, Gramm-Leach-Bliley Act of 1999,

Freedom of Information Act, and HIPAA of 1996.d. Understand basic concepts of Patent protection, trade secret, Intellectual property

law, Copyright, and Fair Use Doctrine.e. Definition and use of a code of ethics.



3

7. The security issues related to information systems. Examples include:a. Viruses, Worms, Trojan Horses, Spyware, Spamming, Spoofing, Phishing, and

Pharming. b. Sources of threats to information security.c. Understand the following and its impact on information security: access controls,

physical controls, data security controls, administrative controls.d. The meaning and operation of a Cookie.e. Definition of key logger.f. Concepts of privacy, accuracy, transferability, accessibility.g. Concepts of risk management, risk analysis, risk mitigation, risk acceptance.h. Antivirus software use.i. Firewall definition and use.

j. Password strength and use.

k.

Understand Opt-in, Opt-out, and P3P.

8. The strategies in using information systems in Enterprise Systems. Examples include:a. Enterprise resource planning systems, dashboards, office automation systems

definition, functions, and use. b. Understanding of the definition of Collaborative distribution, Supply-chain

management, Reverse logistics, and Enterprise planning.c. Understanding of the basic concepts of the Technical, Economic, Organizational,

Behavioral aspects of IS project management.d. Meaning of Global IOS and Global Web-Based Platform.

9. The strategies in using information systems in e-Commerce. Examples include:a. Identifying Business-to-Business, Business-to-Consumer, Business-to-Employee

transactions. b. Advantages and Disadvantages of digital markets.c. Meaning of a Portal.d. E-commerce, Digital, and Physical channels.e. Cyberbanking advantages.f. E-Commerce application examples.g. Meaning and use of internet advertising and Pop-up ad.h. Definition of Electronic Checks and Smart Cards.



4

10. The strategies in using information systems in Supply Chain Management . Examplesinclude:

a. Meaning of Bullwhip Effect. b. Understanding of definition and importance of Supply Chain Management, Just-

In-Time, and Demand Planning.

11. The strategies in using information systems in Customer Relationship Management.Examples include:

a. Definition of employee relationship management software.

12. The strategies in using information systems in Managerial Support Systems (MIS, DSS,ESS, BI, KM). Examples include:

a. Management information systems, Transaction processing systems, Executive

support systems, and Decision-support systems definition, their use, types of decisions they support, and differences in their application. b. Decision making types and management levels of decisions (i.e. Semistructured,

Unstructured, Structured)c. GSS, ESS, TPS, DSS, MIS, CRM, KMS - their functions, capabilities, and use.d. Concepts of knowledge management.e. Virtual Reality System definition and capabilities.

is 3300 spring 2013 formative final exam study guide

Documents