ir(me)r 2000 healthcare commission activities

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IR(ME)R 2000 Healthcare Commission activities & likely future approach Cliff Double, IR(ME)R Lead Healthcare Commission 22 nd May 2008, RCR

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Page 1: IR(ME)R 2000 Healthcare Commission activities

IR(ME)R 2000

Healthcare Commission activities & likely future approach

Cliff Double, IR(ME)R Lead

Healthcare Commission

22nd May 2008, RCR

Page 2: IR(ME)R 2000 Healthcare Commission activities

Overview of Activities

1. Developed new reporting system via web-forms with DH and HPA assistance

2. Enrolled ‘generalist’ Assessors as IRMER inspectors + training with HPA assistance

3. Held workshops

4. Recruited staff into IRMER related areas

5. Determined inspection priorities – proactive and reactive

6. Located IRMER alongside other HCC activities

Page 3: IR(ME)R 2000 Healthcare Commission activities

Inspection Two types of Activity – Reactive and Proactive

Reactive Inspections

Escalation In response to a notification of an incident under reg. 4(5) or from concerns raised by public

The Department of Health (DH) and Health Protection Agency (HPA) advised and reviewed our escalation decision-making to ensure that appropriate actions are taken to safeguard patients and to ensure a consistency in approach.

Proactive Inspections

Consistent with our proportionate risk-based approach to regulation

Screening and surveillance has informed the inspection programme for risk-based visits but selection mainly random for 2007/08

Assessment of high risk installations (e.g. radiotherapy departments) twice in each five year period

Page 4: IR(ME)R 2000 Healthcare Commission activities

Notifications to the Healthcare Commission (1)

via the web based notification form

http://www.healthcarecommission.org.uk/ serviceproviderinformation/irmer2000.cfm

each notification is given a unique IRMER reference number as it is automatically logged onto the HC IT system

The IRMER Ref. No. is quoted in all correspondence

[email protected]

Page 5: IR(ME)R 2000 Healthcare Commission activities

Notifications to the Healthcare Commission (2)

Notifications are received by the IR(ME)R Notifications Officer (Malcolm Ramsdale) or the IR(ME)R Coordinator (Jo Riggs)

The ‘local’ HC Assessor with the establishment on her/his caseload receives a copy of the notification for their information

A file is raised for each notification in which all subsequent process, correspondence and decisions are recorded

All notifications are triaged by the IR(ME)R Lead Inspector/Associate IRMER inspector

Page 6: IR(ME)R 2000 Healthcare Commission activities

Notifications to the Healthcare Commission(3)

All incidents are recorded and assessed against a risk matrix which leads to three possible outcomes

►Additional information requested

Queries on a notification are likely to be by email or telephone

►Decision to undertake an inspection

Where an escalation is required, usually immediate, in order to investigate the incident

► No further action

The file on a notification is ‘closed’. This is always in writing to the Chief Executive of the organisation with a copy to the notifying person

Page 7: IR(ME)R 2000 Healthcare Commission activities

Are the patient & Chief Exec informed?15-month data

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan

2006 2007 2008

Year/Month

Perc

en

tag

e

Chief Executive Informed Patient Informed

Page 8: IR(ME)R 2000 Healthcare Commission activities

Delay to notification to HCC

0

20

40

60

80

100

120

140

160

180

<0

0-1

4

15-2

9

30-4

4

45-5

9

60-7

4

75-8

9

90-1

04

105-1

19

120-1

34

135-1

49

150-1

64

165-1

79

180-1

94

195-2

09

210-2

24

225-2

39

>240

Delay (Days)

Fre

qu

en

cy

Total to Date Last Quarter March

Page 9: IR(ME)R 2000 Healthcare Commission activities

Month-by-Month variation of notifications made to us

0

5

10

15

20

25

30

35

40

45

50

Novem

ber

Decem

ber

January

Febru

ary

Marc

h

April

May

June

July

August

Septe

mber

Octo

ber

Novem

ber

Decem

ber

January

Febru

ary

Marc

h

Month

ly A

vera

ge

2006 2007 2008

Page 10: IR(ME)R 2000 Healthcare Commission activities

Who makes the report to us?

19%

1%

50%

30%

Corporate Management

Medic

Radiography

Scientist

Page 11: IR(ME)R 2000 Healthcare Commission activities

Notifications1st Nov ‘06 to 31st March ’08(17-month report)

Total of 408 notifications:

292 in radiology

30 in Nuclear Medicine

86 in radiotherapy

From 119 establishments (two reporting 22 times), 12 from the independent sector, 2 from PCTs, rest from Acute NHS Trusts.

Page 12: IR(ME)R 2000 Healthcare Commission activities

Reports by modality – over 15 months with context of latest available month (January 2008)

March 2008

50%

5%

45%Diagnostic

Nuclear Medicine

Radiotherapy

Quarter 1 2008

66%9%

25%

Diagnostic

Nuclear Medicine

Radiotherapy

Total to Date (End of March)

72%

7%

21%

Diagnostic

Nuclear Medicine

Radiotherapy

Page 13: IR(ME)R 2000 Healthcare Commission activities

Notifications from RT Departments

Employers are obliged to investigate where an incident has occurred or may have occurred in which a person has been exposed to ionising radiation to an extent ‘much greater than intended’

Unless the preliminary investigation shows that no such exposure has occurred, then the Healthcare Commission must be notified and the employer must make or arrange for a detailed investigation of the circumstances of exposure and an assessment of dose received.

Reporting categorised ‘Treatment’, ‘Planning’, ‘Referral’.

Page 14: IR(ME)R 2000 Healthcare Commission activities

What type of error led to notifications in radiotherapy?

Total to Date (End of March)

42%

56%

2% 0%

Beam therapy palliative

Beam therapy radical

Brachy therapy radical

Brachy therapy palliative

Total to Date (End of March)

26%

11%59%

4%

Planning error

Referral error

Treatment error

Other

Quarter 1 2008

50%50%

0%

0%

Beam therapy palliative

Beam therapy radical

Brachy therapy radical

Brachy therapy palliative

Quarter 1 2008

45%

10%

45%

0%

Planning error

Referral error

Treatment error

Other

Page 15: IR(ME)R 2000 Healthcare Commission activities

Proactive Inspection Programme in RadiotherapyCommitment to provide 2 assessments in 5 years for all radiotherapy departments.

Inspections began in July 2007 – have completed all 22 to before end March 2008 as committed to management.

Currently considering alternative ways of delivering the assessments. Collaborating with HPA/HIW to develop self-assessment methodology consistent with mainstream HC work.

Inspections carried out to date have been randomly selected. Future inspections will be risk-based, and may include those departments which have not notified under reg. 4(5), those who have made a number of notifications, or those which ‘stand out’.

Page 16: IR(ME)R 2000 Healthcare Commission activities

Proactive Inspections in Radiotherapy – inspection arrangements4- 6 weeks notice (announced inspection)

Require to see documentation, propose schedule, ask to have specific staff available during the day, assess compliance against regulations and check understanding on the ground

Provisional outcomes shared on the day, with draft report to follow (to allow hospital to check for factual accuracy).

The final report will be agreed, internally-governance approved and published by HC on web.

Overall findings of compliance to be published separately.

Page 17: IR(ME)R 2000 Healthcare Commission activities

Proactive Inspections of Radiotherapy departments – key findings (1)In first year we cast our net wide to include all regulations 4 – 11.

Overall good compliance to IRMER

Clear, well-defined responsibilities of duty-holders in general

Variable understanding of doses arising from imaging exposures

Management of procedures and clinical protocols within QMS – review frequency variable

Page 18: IR(ME)R 2000 Healthcare Commission activities

Proactive Inspections of Radiotherapy departments – key findings (2)Variable governance / adoption of Employers procedures by him/her

An appreciation of significance of signatures (e.g. of practitioner)

Documentation of ‘Operator’ training of clinical oncologists

Assurances concerning registration status of key duty holders

IRMER responsibilities in abstentia (e.g. planned and unplanned leave)

Page 19: IR(ME)R 2000 Healthcare Commission activities

Closed notifications categorised as ‘Treatment’

26 Treatment Errors (23 linac, 3 ortho-voltage)

1. Majority involved misinterpreting set-up instructions on treatment form

2. Many involved use of the incorrect reference tattoo

3. Some involved incorrect shielding, or wrong cut-out

4. Some involved transcription errors of FSD

Page 20: IR(ME)R 2000 Healthcare Commission activities

Closed notifications categorised as ‘Referral’ or Medical-staff initiatedSmall number of examples includes:

1. Specialist Reg. did not wait for radiologist report on MRI brain scan before prescribing palliative treatment

2. Incorrect target volume drawn without subsequent challenge

3. Use of Infinity Protocol without adequate review

4. Incorrect dose / fractionation prescribed

5. Mis-transcription of nodal status from patient notes

Page 21: IR(ME)R 2000 Healthcare Commission activities

Closed notifications categorised as ‘Planning’

19 Planning errors led to exposures MGTI:

1. Majority were calculation errors without adequate checks

2. Some transcription errors without adequate checks

3. Some treatment planning with patient planned in non-standard treatment position or last-minute changes not documented

4. Some CT-simulation of wrong anatomy.

Page 22: IR(ME)R 2000 Healthcare Commission activities

Notifications from Radiotherapy Depts.50 Centres in England:

Number of Notifications made by Numbers of RT organisations

8 1

7 1

6 0

5 0

4 5

3 9

2 5

1 15

0 15

Page 23: IR(ME)R 2000 Healthcare Commission activities

Response to notifications made to HC

We need to know:

Was the organisation Chief Executive informed?

Was the patient (or relative) informed?

In order to close need to ensure how the notification was:

escalated – clinical risk meetings, RPC

reviewed – procedures, training, learning assured

Impact on patient

Internal witness statements collected

Inclusion of outside experts in review

How quick is a notification required? We are developing guidance.

Page 24: IR(ME)R 2000 Healthcare Commission activities

Healthcare Commission’s outline inspection priority areas for 2008-910 More inspections of radiotherapy departments

Will pilot self-assessments of radiotherapy departments to help risk-assessment of radiotherapy departments

Will pilot self-assessment of nuclear medicine and radiology departments (though this will not identify candidates for proactive inspection)

Concerns in Chiropractic (quality, appropriateness of the justification)

Concerns in Dental (numbers of x-rays taken c. 14 million annually)

‘Self initiated’ CT scans, following COMARE 12 report

Other ‘high-dose areas’, including cardiology, nuclear medicine

MoU with HPA under development for formalise information sharing