irish institute of pensions management...2012/12/06 · irish institute of pensions management a...
TRANSCRIPT
![Page 1: Irish Institute of Pensions Management...2012/12/06 · Irish Institute of Pensions Management A Corporate Social Responsibility journey - developing a best practice programme Presented](https://reader033.vdocuments.site/reader033/viewer/2022060217/5f063f797e708231d41709c1/html5/thumbnails/1.jpg)
Irish Institute of Pensions Management
![Page 2: Irish Institute of Pensions Management...2012/12/06 · Irish Institute of Pensions Management A Corporate Social Responsibility journey - developing a best practice programme Presented](https://reader033.vdocuments.site/reader033/viewer/2022060217/5f063f797e708231d41709c1/html5/thumbnails/2.jpg)
Irish Institute of Pensions Management
A Corporate Social Responsibility journey - developing a best practice programme
Presented by Gerry Loughrey
![Page 3: Irish Institute of Pensions Management...2012/12/06 · Irish Institute of Pensions Management A Corporate Social Responsibility journey - developing a best practice programme Presented](https://reader033.vdocuments.site/reader033/viewer/2022060217/5f063f797e708231d41709c1/html5/thumbnails/3.jpg)
Personal Ethics
Corporate Ethics
CSR in Irish Life
![Page 4: Irish Institute of Pensions Management...2012/12/06 · Irish Institute of Pensions Management A Corporate Social Responsibility journey - developing a best practice programme Presented](https://reader033.vdocuments.site/reader033/viewer/2022060217/5f063f797e708231d41709c1/html5/thumbnails/4.jpg)
Personal ethics
Are you an ethical person? What’s your position? (Examples) - Employing/Promoting staff - Conflict of Interest - Gifts Are you a good role model?
![Page 5: Irish Institute of Pensions Management...2012/12/06 · Irish Institute of Pensions Management A Corporate Social Responsibility journey - developing a best practice programme Presented](https://reader033.vdocuments.site/reader033/viewer/2022060217/5f063f797e708231d41709c1/html5/thumbnails/5.jpg)
The five universal ethical values
Honesty
Respect
Responsibility
Fairness
Compassion
![Page 6: Irish Institute of Pensions Management...2012/12/06 · Irish Institute of Pensions Management A Corporate Social Responsibility journey - developing a best practice programme Presented](https://reader033.vdocuments.site/reader033/viewer/2022060217/5f063f797e708231d41709c1/html5/thumbnails/6.jpg)
Drafting your personal ethical code*
Lying and deceiving are wrong except for: Inflating or exaggerating your qualifications on your resume Exaggerating benefits or hiding deficiencies to a customer Making promises that you do not intend to keep Telling lies to someone from a competitor organisation Not correcting misimpressions
Stealing is wrong except for: Copying/downloading music or movies Inflating billable hours Borrowing without permission Taking office supplies Profiting from other’s ignorance
Harming is wrong except for: Harming in self-defence Threatening to harm Working for an organisation whose products harm innocent people Imposing undisclosed risks on others Inciting violence
*Adapted from “Ethics (for the real world)”– Howard/Korver Harvard Business Press
![Page 7: Irish Institute of Pensions Management...2012/12/06 · Irish Institute of Pensions Management A Corporate Social Responsibility journey - developing a best practice programme Presented](https://reader033.vdocuments.site/reader033/viewer/2022060217/5f063f797e708231d41709c1/html5/thumbnails/7.jpg)
Personal ethics
Are you an ethical person? What’s your position? (Examples) - Employing/Promoting staff - Conflict of Interest - Gifts Are you a good role model?
![Page 8: Irish Institute of Pensions Management...2012/12/06 · Irish Institute of Pensions Management A Corporate Social Responsibility journey - developing a best practice programme Presented](https://reader033.vdocuments.site/reader033/viewer/2022060217/5f063f797e708231d41709c1/html5/thumbnails/8.jpg)
Corporate Ethics
Are there ‘good’ companies and ‘bad’ companies? Ethical positions: Apple/Nike/Johnson & Johnson/Boots Why are some companies more ethical than others? What is the benchmark? - The law - Peer companies - Ethical principles Do you work for an ethical organisation?
![Page 9: Irish Institute of Pensions Management...2012/12/06 · Irish Institute of Pensions Management A Corporate Social Responsibility journey - developing a best practice programme Presented](https://reader033.vdocuments.site/reader033/viewer/2022060217/5f063f797e708231d41709c1/html5/thumbnails/9.jpg)
Foxconn China
![Page 10: Irish Institute of Pensions Management...2012/12/06 · Irish Institute of Pensions Management A Corporate Social Responsibility journey - developing a best practice programme Presented](https://reader033.vdocuments.site/reader033/viewer/2022060217/5f063f797e708231d41709c1/html5/thumbnails/10.jpg)
1996: Nike-Pakistan
![Page 11: Irish Institute of Pensions Management...2012/12/06 · Irish Institute of Pensions Management A Corporate Social Responsibility journey - developing a best practice programme Presented](https://reader033.vdocuments.site/reader033/viewer/2022060217/5f063f797e708231d41709c1/html5/thumbnails/11.jpg)
Nike Code of Conduct (Extract)
![Page 12: Irish Institute of Pensions Management...2012/12/06 · Irish Institute of Pensions Management A Corporate Social Responsibility journey - developing a best practice programme Presented](https://reader033.vdocuments.site/reader033/viewer/2022060217/5f063f797e708231d41709c1/html5/thumbnails/12.jpg)
Johnson & Johnson
![Page 13: Irish Institute of Pensions Management...2012/12/06 · Irish Institute of Pensions Management A Corporate Social Responsibility journey - developing a best practice programme Presented](https://reader033.vdocuments.site/reader033/viewer/2022060217/5f063f797e708231d41709c1/html5/thumbnails/13.jpg)
Boots
Employee health and well-being was a focus of attention for the company from 1900 – providing welfare, education and sports and social facilities for employees A school was opened to provide academic and vocational education for younger employees Boots established pension funds and gave extended holidays to employees
![Page 14: Irish Institute of Pensions Management...2012/12/06 · Irish Institute of Pensions Management A Corporate Social Responsibility journey - developing a best practice programme Presented](https://reader033.vdocuments.site/reader033/viewer/2022060217/5f063f797e708231d41709c1/html5/thumbnails/14.jpg)
Corporate Ethics
Are there ‘good’ companies and ‘bad’ companies? Ethical positions: Apple/Nike/Johnson & Johnson/Boots Why are some companies more ethical than others? What is the benchmark? - The law - Peer companies - Ethical principles Do you work for an ethical organisation?
![Page 15: Irish Institute of Pensions Management...2012/12/06 · Irish Institute of Pensions Management A Corporate Social Responsibility journey - developing a best practice programme Presented](https://reader033.vdocuments.site/reader033/viewer/2022060217/5f063f797e708231d41709c1/html5/thumbnails/15.jpg)
Four ethical perspectives
Good Character (Aristotle’s Virtues/’The Golden Mean’) Duty (Immanuel Kant) Justice & Rights (John Rawls/‘Veil of Ignorance’) Consequences
![Page 16: Irish Institute of Pensions Management...2012/12/06 · Irish Institute of Pensions Management A Corporate Social Responsibility journey - developing a best practice programme Presented](https://reader033.vdocuments.site/reader033/viewer/2022060217/5f063f797e708231d41709c1/html5/thumbnails/16.jpg)
Corporate Whistleblowers
Michael Woodford Cheryl Eckard
![Page 17: Irish Institute of Pensions Management...2012/12/06 · Irish Institute of Pensions Management A Corporate Social Responsibility journey - developing a best practice programme Presented](https://reader033.vdocuments.site/reader033/viewer/2022060217/5f063f797e708231d41709c1/html5/thumbnails/17.jpg)
Four ethical perspectives
Good Character (Aristotle’s Virtues) Duty (Immanuel Kant) Justice & Rights (John Rawls/‘Veil of Ignorance’) Consequences
![Page 18: Irish Institute of Pensions Management...2012/12/06 · Irish Institute of Pensions Management A Corporate Social Responsibility journey - developing a best practice programme Presented](https://reader033.vdocuments.site/reader033/viewer/2022060217/5f063f797e708231d41709c1/html5/thumbnails/18.jpg)
Corporate Social Responsibility (CSR)
Definition CSR v CR Sustainability Shared value
![Page 19: Irish Institute of Pensions Management...2012/12/06 · Irish Institute of Pensions Management A Corporate Social Responsibility journey - developing a best practice programme Presented](https://reader033.vdocuments.site/reader033/viewer/2022060217/5f063f797e708231d41709c1/html5/thumbnails/19.jpg)
CSR Practice in Ireland
BITCI Indigenous v Multinational Companies The Responsibility Mark How does your company rate?
![Page 20: Irish Institute of Pensions Management...2012/12/06 · Irish Institute of Pensions Management A Corporate Social Responsibility journey - developing a best practice programme Presented](https://reader033.vdocuments.site/reader033/viewer/2022060217/5f063f797e708231d41709c1/html5/thumbnails/20.jpg)
CSR in Irish Life & Permanent
2005/2006: Building a programme 2007-2009: Consolidation & Review 2010 -2012: Impact of restructuring
![Page 21: Irish Institute of Pensions Management...2012/12/06 · Irish Institute of Pensions Management A Corporate Social Responsibility journey - developing a best practice programme Presented](https://reader033.vdocuments.site/reader033/viewer/2022060217/5f063f797e708231d41709c1/html5/thumbnails/21.jpg)
CSR in Irish Life & Permanent 2005/2006: Building a programme
Assessment of activities & Benchmarking Gap analysis Proposals and new initiatives CR Reporting
![Page 22: Irish Institute of Pensions Management...2012/12/06 · Irish Institute of Pensions Management A Corporate Social Responsibility journey - developing a best practice programme Presented](https://reader033.vdocuments.site/reader033/viewer/2022060217/5f063f797e708231d41709c1/html5/thumbnails/22.jpg)
CSR in Irish Life & Permanent 2005/2006: Building a programme
Workplace Marketplace
Diversity
Work-life Balance
Learning & Development
Environment Community
Community Partnerships
Charitable Donations
Employee Volunteering
Energy Management
Waste Management
Materials Consumption
Reduced turnover/costs
Improved productivity
Customer loyalty
Increased market share
Brand reputation
Employee development
Cost reduction
Business opportunities
The “Balanced Scorecard” approach
Potential benefits
Access to products & services
Customer Satisfaction
Supplier Relationships
![Page 23: Irish Institute of Pensions Management...2012/12/06 · Irish Institute of Pensions Management A Corporate Social Responsibility journey - developing a best practice programme Presented](https://reader033.vdocuments.site/reader033/viewer/2022060217/5f063f797e708231d41709c1/html5/thumbnails/23.jpg)
CSR in Irish Life & Permanent 2005/2006: Building a programme
Workplace Marketplace
Employment of people with disabilities
Equality/diversity audit
Speaking up policy
Comprehensive data
Environment Community
Staff Charities
Community Partnerships
Charitable Donations
Employee Volunteering
Green energy
Electronic communications
Refurbishment & IT upgrades
New initiatives
Plain English
Customer Satisfaction reporting (incl. complaints)
New products
Accessibility
![Page 24: Irish Institute of Pensions Management...2012/12/06 · Irish Institute of Pensions Management A Corporate Social Responsibility journey - developing a best practice programme Presented](https://reader033.vdocuments.site/reader033/viewer/2022060217/5f063f797e708231d41709c1/html5/thumbnails/24.jpg)
CSR in Irish Life & Permanent Community programmes
Youth Citizenship Awards Ethnic Entrepreneur Awards
TILDA Study of Ageing Care & Repair Services
![Page 25: Irish Institute of Pensions Management...2012/12/06 · Irish Institute of Pensions Management A Corporate Social Responsibility journey - developing a best practice programme Presented](https://reader033.vdocuments.site/reader033/viewer/2022060217/5f063f797e708231d41709c1/html5/thumbnails/25.jpg)
CSR in Irish Life & Permanent 2005/2006: Building a programme
Assessment of activities & Benchmarking Gap analysis Proposals and new initiatives CR Reporting
![Page 26: Irish Institute of Pensions Management...2012/12/06 · Irish Institute of Pensions Management A Corporate Social Responsibility journey - developing a best practice programme Presented](https://reader033.vdocuments.site/reader033/viewer/2022060217/5f063f797e708231d41709c1/html5/thumbnails/26.jpg)
CSR in Irish Life & Permanent 2007/2009: Consolidation & Review
Recognition and awards Review and reassessment
![Page 27: Irish Institute of Pensions Management...2012/12/06 · Irish Institute of Pensions Management A Corporate Social Responsibility journey - developing a best practice programme Presented](https://reader033.vdocuments.site/reader033/viewer/2022060217/5f063f797e708231d41709c1/html5/thumbnails/27.jpg)
CSR in Irish Life & Permanent 2007/2009: Consolidation & Review
Recognition and awards: - Chambers Ireland - O2 Ability Award - Plain English - Green Award - ACCA CR Reporting Award - Participation in BITCI Europe
![Page 28: Irish Institute of Pensions Management...2012/12/06 · Irish Institute of Pensions Management A Corporate Social Responsibility journey - developing a best practice programme Presented](https://reader033.vdocuments.site/reader033/viewer/2022060217/5f063f797e708231d41709c1/html5/thumbnails/28.jpg)
CSR in Irish Life & Permanent 2010- 2012: Impact of restructuring
Recession and cutbacks Separation Maintaining a scaled back programme
![Page 29: Irish Institute of Pensions Management...2012/12/06 · Irish Institute of Pensions Management A Corporate Social Responsibility journey - developing a best practice programme Presented](https://reader033.vdocuments.site/reader033/viewer/2022060217/5f063f797e708231d41709c1/html5/thumbnails/29.jpg)
CSR in Irish Life - The Future
Sale Culture, values and branding The influence of stakeholders A new position on CSR
![Page 30: Irish Institute of Pensions Management...2012/12/06 · Irish Institute of Pensions Management A Corporate Social Responsibility journey - developing a best practice programme Presented](https://reader033.vdocuments.site/reader033/viewer/2022060217/5f063f797e708231d41709c1/html5/thumbnails/30.jpg)
Irish Institute of Pensions Management