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World Applied Sciences Journal 15 (2): 239-243, 2011 ISSN 1818-4952 © IDOSI Publications, 2011 Corresponding Author: S. Sorooshian, Department of Industrial Engineering, Science and Research Branch, Islamic Azad University, Kerman, Iran. 239 Descriptive Comparison of SME Performance Between Iran and UK S. Sorooshian, Z. Norzima and I. Yusof 1 2 2 Department of Industrial Engineering, 1 Science and Research Branch, Islamic Azad University, Kerman, Iran Department of Mechanical and Manufacturing Engineering, University Putra Malaysia 2 Abstract: This paper is a part of an on-going research effort to derive, characterise and employ an empirically- based development taxonomy for Small and Medium Enterprises (SMEs) aim to help the government SMEs strategists within which the companies operating to benchmark and to determine the level of their success potential and relate it to the benefit to the region. This research attempt to examines the general characteristics and performance capabilities of Chief Executive Officer (CEO) of Iranian SMEs compared with SME CEOs of United Kingdom (UK) using data made through independent SME studies in Iran and UK. Data from 321 SME CEO in Iran and 132 SME CEO in UK analysed. Descriptive statistics for various enterprise performance potential and CEO’s characteristics facilitate provide a comparison analysis between Iranian SMEs and UK’s. Main result of this study is a deep understanding of SME capacities in Iran and UK. Key words: Small and medium enterprise Chief executive officer Iran United kingdom INTRODUCTION SMEs are created by their CEOs and These CEOs are SMEs development and success have received problems in their enterprise [4]. Moreover, these considerable attention from strategists and scholars entrepreneurs tend to exhibit certain characteristics. around the world for major reasons. There is considerable According to Sorooshian et al. [2, 5], the entrepreneurial interest within the field of small firms policy and research characteristics can influence the firm to be created as in the identification of features that distinguish firms well as the manner in which it is managed. For this reason, which grow from those that perform of not. Identifying it is important to understand the entrepreneurial distinctive features of more and less successful firms may characteristics of SMEs as its potential success drives. also provide insights into the factors influencing small In many studies conducted on the common problems firm performance. of small enterprises, the lack of managerial and technical SMEs face severed and numerous challenges [1] and expertise is the most reported [6]. Chee [7] mentions that, their capable CEOs can play a great role in this challenge this problem results from entrepreneurs having relatively [2-4]. At the theoretical level previous studies have low level of formal education and limited training in new identified some of internal performance drivers for SMEs. management principles and practices. Studies have acknowledged different factors that are According to view of Pickle and Abrahamson [8], attributable to the success of an entrepreneur especially inadequate management can lead a small business to fail to SMEs. However, given the limited resources and time to identify and respond to changing environmental, available for this research, only six factors related to CEO economic and social conditions, which can result in characteristics and managerial capabilities for small serious problems and even the eventual failure of the firm. businesses are included for this study. Furthermore, these theoricians indicate that CEOs of The paper proceeds as follows; After briefly SMEs encountered problems such as lack of experience, considering some background literature that encourages over-concentration on experience and incompetence of this context, the research method is outlined. Thereafter, management. As mentioned, in this research number of the findings of the research are presented, followed by variables will be analysed as potential drivers for SME conclusions and further research recommendations performance. Our previous studies [2] introduced these arising from the investigation. factors as: CEO’s work experience, CEO’s educational also responsible for making decisions and solving

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Page 1: Iran sme

World Applied Sciences Journal 15 (2): 239-243, 2011ISSN 1818-4952© IDOSI Publications, 2011

Corresponding Author: S. Sorooshian, Department of Industrial Engineering, Science and Research Branch,Islamic Azad University, Kerman, Iran.

239

Descriptive Comparison of SME Performance Between Iran and UK

S. Sorooshian, Z. Norzima and I. Yusof1 2 2

Department of Industrial Engineering, 1

Science and Research Branch, Islamic Azad University, Kerman, IranDepartment of Mechanical and Manufacturing Engineering, University Putra Malaysia2

Abstract: This paper is a part of an on-going research effort to derive, characterise and employ an empirically-based development taxonomy for Small and Medium Enterprises (SMEs) aim to help the government SMEsstrategists within which the companies operating to benchmark and to determine the level of their successpotential and relate it to the benefit to the region. This research attempt to examines the general characteristicsand performance capabilities of Chief Executive Officer (CEO) of Iranian SMEs compared with SME CEOs ofUnited Kingdom (UK) using data made through independent SME studies in Iran and UK. Data from 321 SMECEO in Iran and 132 SME CEO in UK analysed. Descriptive statistics for various enterprise performancepotential and CEO’s characteristics facilitate provide a comparison analysis between Iranian SMEs and UK’s.Main result of this study is a deep understanding of SME capacities in Iran and UK.

Key words: Small and medium enterprise Chief executive officer Iran United kingdom

INTRODUCTION SMEs are created by their CEOs and These CEOs are

SMEs development and success have received problems in their enterprise [4]. Moreover, theseconsiderable attention from strategists and scholars entrepreneurs tend to exhibit certain characteristics.around the world for major reasons. There is considerable According to Sorooshian et al. [2, 5], the entrepreneurialinterest within the field of small firms policy and research characteristics can influence the firm to be created asin the identification of features that distinguish firms well as the manner in which it is managed. For this reason,which grow from those that perform of not. Identifying it is important to understand the entrepreneurialdistinctive features of more and less successful firms may characteristics of SMEs as its potential success drives.also provide insights into the factors influencing small In many studies conducted on the common problemsfirm performance. of small enterprises, the lack of managerial and technical

SMEs face severed and numerous challenges [1] and expertise is the most reported [6]. Chee [7] mentions that,their capable CEOs can play a great role in this challenge this problem results from entrepreneurs having relatively[2-4]. At the theoretical level previous studies have low level of formal education and limited training in newidentified some of internal performance drivers for SMEs. management principles and practices.Studies have acknowledged different factors that are According to view of Pickle and Abrahamson [8],attributable to the success of an entrepreneur especially inadequate management can lead a small business to failto SMEs. However, given the limited resources and time to identify and respond to changing environmental,available for this research, only six factors related to CEO economic and social conditions, which can result incharacteristics and managerial capabilities for small serious problems and even the eventual failure of the firm.businesses are included for this study. Furthermore, these theoricians indicate that CEOs of

The paper proceeds as follows; After briefly SMEs encountered problems such as lack of experience,considering some background literature that encourages over-concentration on experience and incompetence ofthis context, the research method is outlined. Thereafter, management. As mentioned, in this research number ofthe findings of the research are presented, followed by variables will be analysed as potential drivers for SMEconclusions and further research recommendations performance. Our previous studies [2] introduced thesearising from the investigation. factors as: CEO’s work experience, CEO’s educational

also responsible for making decisions and solving

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back ground contains the level of formal education and area the sample frame used firms with employing less thanfield of it. And CEO’s gender, age, also training 250 employees. This criterion has widely been used inmanagerial courses that he/she attend. literature in defining SMIs [9-10]. SMEs of the survey

Briefly the purpose of current research will help the were selected by a random. The data collected fromSMEs within which the companies running to determine respondents used for the descriptive statistics analyze forthe level of their potential performance and relate it to the general understanding of CEOs characteristics in SMEs.benefit to the Iranian SMEs. the paper also summarizes All descriptive analysis of this study, conducted SPSSpolicies adopted by the government of Iran and UK and 18.0 statistics software.practice the effective benchmarking for planning and In following section the result of the study will becontrolling supportive governmental policies related to present and also an attempt will be consider in order toSMEs. Putting in other way; the paper addresses a compare the result with Karami’s foundlings [4] related todescriptive comparison analysis of these two countries, UK SMEs.Iran and UK, regarding policies to enhance SMEsperformance potential. RESULTS AND DISCUSSION

The Specific Objectives of this Paper Are: The majority of the respondents in both studies were

To examine the general characteristics of the managing SMEs, 14.1% of respondents and in UK justcapabilities of Iranian SME CEOs. 7.6% of respondents were female. This result confirmsTo review the general characteristics of the that, most of the top managers in SMEs are occupied bycapabilities of UK SME CEOs. men rather than women.To compare the CEO capabilities adopted by Iranian The analysis of the data shows that the IranianSMEs and UK SMEs. respondents age ranged from minimum 21 to maximum

Karami [4] in his empirical research had received from minimum 32 to maximum 65 years old. Mean of CEO132 sets of data gathered form randomly chosen UK age in Iranian respondents were 38.12 years (StD=9.8)SMEs. His instrument for data collection was survey while in UK respondents were 44 (StD=8); thisquestioners. Karami in his report mentioned that the comparison brings the idea that in Iranian top managerssurvey was limited to UK SMEs and it was his research of SMEs may start from the earlier age rather than UK’s.limitation, he suggested for further research to cover this Figure 1 presents the distribution of age between Iranianlimitation. respondents.

MATERIALS AND METHODS three groups; group one (less than40 years old) which

Following Karami’s research [4] and in a similar group two (between 40 and 50 years old) which thesurvey using the same instrument (close-ended majority of the respondents (46.2%) were in this group;questioner) of data collection for SMEs in the geographic and group three (more than 60 years old) with 24% ofaria of Iran, we collect 321 completed questioner. In this respondents. The same grouping in Iran survey shows

male. In Iran with a higher participation of females in

67 years old, compared with UK respondents age ranged

Karami categorized the UK respondents age into

29.5% of the respondents reported their age in this group;

Fig. 1: Age of Iranian respondents

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Fig. 2: Age group of respondents

Table 1: The cross tabulation of age and work experience on UK respondentsWork experience of respondents---------------------------------------------------------------------------------------------------------------

Age of respondents 9 10-19 20-29 30-39 40 TotalLess than 39 Count 36.00 3.00 0.00 0.00 0.00 39.00

% of total 27.69 2.30 0.00 0.00 0.00 30.0040-49 Count 0.00 60.00 0.00 0.00 0.00 60.00

% of total 0.00 46.15 0.00 0.00 0.00 46.1550-60 Count 0.00 0.00 22.00 7.00 2.00 31.00

% of total 0.00 0.00 16.92 5.38 1.53 23.84Total Count 36.00 63.00 22.00 7.00 2.00 130.00

% of total 27.69 48.46 16.92 5.38 1.53 100.00

Table 2: The cross tabulation of age and work experience on Iranian respondentsWork experience of respondents--------------------------------------------------------------------------------------------------------------

Age of respondents 9 10-19 20-29 30-39 40 TotalLess than 39 Count 136.0 35.0 2.0 0.0 0 173.00

% of total 45.8 11.8 0.7 0.0 0 58.2040-49 Count 15.0 31.0 31.0 1.0 0 78.00

% of total 5.1 10.4 10.4 3.0 0 26.3050-60 Count 4.0 4.0 17.0 18.0 3 46.00

% of total 1.3 1.3 5.7 6.1 1 15.50Total Count 155.0 70.0 50.0 19.0 3 297.00

% of total 52.2 23.6 16.8 6.4 1 100.00

the majority of respondents in group one With 59% of 10 to 20 years of work experience while in this groupCEOs and minority of respondents in group three Iranian CEOs was not many (22.1%). Minority of workwith15.6% of CEOs. Group two contains 25.4% of the experience in both UK (1.5%) and Iran (0.9%) were realizedCEOs in the mentioned range of 40 to 50 Years old. in last group ranged total of work experience of 40 yearsFigure 2 presents age group of respondents in Iran and or more. Other work experience categories is presented inUK. Figure 3. Figure 4 shows the distribution of Work

Karami in his study prepared the cross tabulation of experience for Iranian respondents.age and work experience of UK respondents (Table 1) to The cross tabulation of age and work experience ofpropose the idea that age of CEOs is highly correlated to Iranian respondents is presented in Table 2. The resultthe their work experience. In Karami’s study average support the Karami’s proposition regarding a highnumber of years work experience was 15.9 years. The correlation between age and work experience of CEOs.result shows 27.3% of UK CEOs had less than 10 years Another performance driver for SMEs is CEOswork experience, while in Iran majority of CEOs (49.2%) education potential. The educational level of thecategorized in this group of work experience. Majority of respondents in UK was divided into four categoriesrespondents in UK fall into the category ranging from including: up to A level, undergraduate, master degree

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Fig. 3: The total years of work experience of respondents

Fig. 4: Distribution of work experience for Iranian respondents

Fig. 5: Educational level of respondents

Fig. 6: Respondent’s educational background

and PhD. 50% of the respondents in UK reported that, In Iran, the category of educational level was a bitthey had fist degree in area such as engineering and different. The educational level of respondents in Iranmanagement. 22.7% of them reported their education up divided into four categories including: up to diplomato A level, whilst 26.5% of the respondents reported that level, post diploma, bachelor degree and master degree orthey possessed postgraduate degree. The postgraduate higher level. More than half (53%) of respondents in Iranincludes master degree with 21.2% and PhD with 5.3% have bachelor degree in field of engineering, managementwas the result that Karami mentioned in his study. and technology. 16.5% of them reported their education

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Table 3: The cross tabulation of educational level and educational fieldField of study-----------------------------------------------------------------------------------------------------------------------------

Educational level Management Engineering Technology Science OthersUp to diploma % of total 0.3 0.3 3.4 1.4 6.5Post diploma level % of total 0.3 3.1 10.2 7.0 2.0Bachelor degree % of total 9.2 38.1 1.4 2.7 4.4Postgraduate degree % of total 6.5 6.5 0.3 2.0 7.0

as post diploma level, 15.2% of the respondents reported Researchers suggest further researchers divide thethat they possessed diploma degree or lower degrees. The methods employed in this research to SMEs in specificpostgraduate includes master degree and PhD with 15.2% clusters, so that a range of industry-specific development(can be divided to 15.2% for master degree and non of the taxonomies become available benchmark for strategistsrespondents had PhD) was the result. Figure 5 tries to and policy maker’s use.compare educational level of respondents in UK andrespondents in Iran. The result provide an idea that ACKNOWLEDGEMENTIranian SME have better opportunity to use potential ofCEO’s educational level. Researchers thank the support of Industrial Parks

As Figure 6 represents, in order to explore Organization of Iran.educational background of the CEOs, five groupswere categorized. Engineering group of educational field REFERENCESincluded the majority of respondents in both Iran and UK.The result shows, Iranian CEOs have more technical skills 1. Metts, G., 2007. Measuring the effectiveness ofthan UK’s CEOs, though managerial education field managerial action in SMEs. Management Researchamong UK’s CEOs are higher founded. News, 30(12): 892-914.

The cross tabulation of educational level and 2. Sorooshian, S., et al., 2010. Structural Modelingeducational field of Iranian CEOs is presented in Table 3. of Entrepreneur's Effectiveness. World Applied

Last part of questionnaire was designed to check Sciences Journal, 10(8): 923-929.if CEOs have had any managerial training. In this 3. Sorooshian, S., et al., 2010. Effect Analysis onregards respondents reported that they have attended Strategy Implementation Drivers. World Appliedsome form of management training programme, while Sciences Journal, 11(10): 1255-1261.only 11% of the UK respondents and 29.9% of Iranian 4. Karami, A., 2007. Strategy formulation inrespondents reported that, they have not attended any entrepreneurial firms. Ashgate Pub Co.managerial training programmes at all. The management 5. Sorooshian, S., et al., 2011. Novel performancetraining programs reported here are different from those of modelling in small and medium-sized enterprises inthe formal degree offered in management. However, by the pistachio industry. African J. Businesschecking the details of the responses provided, it was Management, 5(10): 3828-3833.realized that, all the respondents with a formal degree in 6. Omar, C.M.Z.C. and O. Jusoh, 2004. Inovation ofmanagement, answered Yes to this question. malaysian SMEs in logestics.

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Strategies cannot be classified as good or bad unless business management. John Wiley & Sons.the results suggest so. Like manner the note describes 9. Karami, A., F. Analoui and N. Kakabadse, 2006. TheIran and UK government strategy practices toward SMEs CEOs’ characteristics and their strategy developmenton the present and past. The study attempt to illustrate in the UK SME sector. Journal of Managementmajor policies that supported the development of SME in Development, 25(4): 316-324.Iran related to CEO characteristics aspects. Researchers 10. Analoui, F. and A. Karami, 2003. Strategicrevisited major performance potential on SME in both management in small and medium enterprises.countries in a descriptive manner and regarding to CEO Cengage Learning.capabilities. The potential benefits of this and the otherlines of inquiry identified above to SME policy-makingand scholarship are readily apparent.

7. Chee, P.L., 1986. Small industry in Malaysia. Berita

8. Pickle, H.B. and R.L. Abrahamson, 1986. Small