iot - the next big thing in digital...
TRANSCRIPT
![Page 1: IoT - the next big thing in digital transformationfs-media.nmm.de/ftp/ITI/ITA/files/vortraege/3_2106_BVDW.pdf · customer behavior and incorporating into business model Implementing](https://reader034.vdocuments.site/reader034/viewer/2022042713/5fa6c5793effed50504d8821/html5/thumbnails/1.jpg)
IoT - the next big thing in digital transformation
Munich, June 21st
![Page 2: IoT - the next big thing in digital transformationfs-media.nmm.de/ftp/ITI/ITA/files/vortraege/3_2106_BVDW.pdf · customer behavior and incorporating into business model Implementing](https://reader034.vdocuments.site/reader034/viewer/2022042713/5fa6c5793effed50504d8821/html5/thumbnails/2.jpg)
About me
• Achim Himmelreich• Family Man• Age: 46• Residence: Cologne• Diplom-Kaufmann (Universiy of
Cologne)• 20 Years Management
Consultancy• Since June 2016 Capgemini,
Digital Transformation• Vice President BVDW
![Page 3: IoT - the next big thing in digital transformationfs-media.nmm.de/ftp/ITI/ITA/files/vortraege/3_2106_BVDW.pdf · customer behavior and incorporating into business model Implementing](https://reader034.vdocuments.site/reader034/viewer/2022042713/5fa6c5793effed50504d8821/html5/thumbnails/3.jpg)
An association of some 600 member companies of the digital economy, an industry with
sales of EUR 133 billion and 500.000 jobs.
Tasks: Develop topics, promote dialog, create platform, honor performance, form network,
pursue digital policy, offer orientation, bundle know-how, create transparency.
The BVDW is the central representation of interests. Be a part of it!
WE ARE THE NET
![Page 4: IoT - the next big thing in digital transformationfs-media.nmm.de/ftp/ITI/ITA/files/vortraege/3_2106_BVDW.pdf · customer behavior and incorporating into business model Implementing](https://reader034.vdocuments.site/reader034/viewer/2022042713/5fa6c5793effed50504d8821/html5/thumbnails/4.jpg)
The topic-specific focus groups, expert groups, initiatives and departments work in a practical and
result-driven fashion. The possibility to position yourself as a company in a visible manner and
drive your business models.
In approx. 130 sessions & roundtables up to 80 projects a year are implemented.
40 workshops and 500 calls reflect the dynamic work approach of the sector.
The BVDW continues to develop relevant topics. Get involved!
TOPICS
![Page 5: IoT - the next big thing in digital transformationfs-media.nmm.de/ftp/ITI/ITA/files/vortraege/3_2106_BVDW.pdf · customer behavior and incorporating into business model Implementing](https://reader034.vdocuments.site/reader034/viewer/2022042713/5fa6c5793effed50504d8821/html5/thumbnails/5.jpg)
Digital transformation is muchmore than the implementation of
technology.
Digital transformation leads to theholistic scrutinizing of the existing
business model facing the newpossibilities of digitization.
![Page 6: IoT - the next big thing in digital transformationfs-media.nmm.de/ftp/ITI/ITA/files/vortraege/3_2106_BVDW.pdf · customer behavior and incorporating into business model Implementing](https://reader034.vdocuments.site/reader034/viewer/2022042713/5fa6c5793effed50504d8821/html5/thumbnails/6.jpg)
And now – why is the internet of things (IoT) the next big
thing in digitization and maybe even the biggest?
The answer lies in the cumulative effect of new technologies where
every new technology represents the basis for even more
technological applications
![Page 7: IoT - the next big thing in digital transformationfs-media.nmm.de/ftp/ITI/ITA/files/vortraege/3_2106_BVDW.pdf · customer behavior and incorporating into business model Implementing](https://reader034.vdocuments.site/reader034/viewer/2022042713/5fa6c5793effed50504d8821/html5/thumbnails/7.jpg)
The arrival of IoT applications in the mass market
represents the so called „Knee of Curve“ in the exponential
growth function of innovation
![Page 8: IoT - the next big thing in digital transformationfs-media.nmm.de/ftp/ITI/ITA/files/vortraege/3_2106_BVDW.pdf · customer behavior and incorporating into business model Implementing](https://reader034.vdocuments.site/reader034/viewer/2022042713/5fa6c5793effed50504d8821/html5/thumbnails/8.jpg)
Source: IBM Think Academy
IoT Video
![Page 9: IoT - the next big thing in digital transformationfs-media.nmm.de/ftp/ITI/ITA/files/vortraege/3_2106_BVDW.pdf · customer behavior and incorporating into business model Implementing](https://reader034.vdocuments.site/reader034/viewer/2022042713/5fa6c5793effed50504d8821/html5/thumbnails/9.jpg)
And what does that mean for specific industries?
Retail
Health
Mobility
Manufacturing
Smart Home
![Page 10: IoT - the next big thing in digital transformationfs-media.nmm.de/ftp/ITI/ITA/files/vortraege/3_2106_BVDW.pdf · customer behavior and incorporating into business model Implementing](https://reader034.vdocuments.site/reader034/viewer/2022042713/5fa6c5793effed50504d8821/html5/thumbnails/10.jpg)
Digital Potentials
New customer segments
and revenue streams
Customer insights through
generated data
Customer value
enhancement through the
usage of different
distributional channels
Increased process
efficiency through faster
customer communication and
predictive data analytics
Disruptive Challenges
Defining a valuable
business model regarding
distributional change and
polarization
Managing changes in
customer behavior and
incorporating into business
model
Implementing a successful
seamless commerce
approach
Benefit from main
innovation areas in retail
(Big Data & analytics, convenience & security, loyalty & entertainment)
Retail. A new and seamless customer journey is emerging leading to new challenges and potentials
Seamless Customer Journey & Enabler
Information Gathering
Offering
Sales
AftersalesService
Customer journey
Seamless commerce enabler
Mobile
SocialPayment
StoreLocal
Online
Emotion
Source: Mücke, Sturm & Company
![Page 11: IoT - the next big thing in digital transformationfs-media.nmm.de/ftp/ITI/ITA/files/vortraege/3_2106_BVDW.pdf · customer behavior and incorporating into business model Implementing](https://reader034.vdocuments.site/reader034/viewer/2022042713/5fa6c5793effed50504d8821/html5/thumbnails/11.jpg)
Health. IoT will change the health regime from the curative
to a prophylactic paradigm, based on individual data.
Wearables Under the Skin Devices
Nanoprobes
![Page 12: IoT - the next big thing in digital transformationfs-media.nmm.de/ftp/ITI/ITA/files/vortraege/3_2106_BVDW.pdf · customer behavior and incorporating into business model Implementing](https://reader034.vdocuments.site/reader034/viewer/2022042713/5fa6c5793effed50504d8821/html5/thumbnails/12.jpg)
Mobility. The car becomes an integral part of the digital ecosytem, mobility as a whole changes from product toservice.
Cloud
Connected
Services
Infotainment System(Direkter Zugriff)
Smartphone(Remote-Access)
Online Portal(Booking)
Automobil
CRMData
Connected Services(Entwicklung)
Industry
Location Based Services
After Sales (e.g. Update Infotainment)
Insurances
Damage Handling (eCall)
New Services („Pay per Use“)
Services
Connected Cars / Car Sharing
Connected Mobility Services
Retail
Location Based Services / Personal
Recommendations
Location Based Services
/ Couponing
New Sources of revenueDigital Ecosystem
![Page 13: IoT - the next big thing in digital transformationfs-media.nmm.de/ftp/ITI/ITA/files/vortraege/3_2106_BVDW.pdf · customer behavior and incorporating into business model Implementing](https://reader034.vdocuments.site/reader034/viewer/2022042713/5fa6c5793effed50504d8821/html5/thumbnails/13.jpg)
Manufacturing: Robotics, 3D-Printing, Intelligent Logistics will
change the way we produce and lead to platform based
economics.
![Page 14: IoT - the next big thing in digital transformationfs-media.nmm.de/ftp/ITI/ITA/files/vortraege/3_2106_BVDW.pdf · customer behavior and incorporating into business model Implementing](https://reader034.vdocuments.site/reader034/viewer/2022042713/5fa6c5793effed50504d8821/html5/thumbnails/14.jpg)
Smart Home. Although it will take some time our homes will
be become an integral part of the digital ecosystem.
![Page 15: IoT - the next big thing in digital transformationfs-media.nmm.de/ftp/ITI/ITA/files/vortraege/3_2106_BVDW.pdf · customer behavior and incorporating into business model Implementing](https://reader034.vdocuments.site/reader034/viewer/2022042713/5fa6c5793effed50504d8821/html5/thumbnails/15.jpg)
Achim Himmelreich
Vice President BVDW
Digital Transformation
Capgemini Business Technology
Many thanks for your attention!