invitation to participate in parents gateway (pilot) programme gateway.pdf · invitation to...
TRANSCRIPT
Invitation to Participate in
Parents Gateway (Pilot)
Programme
Guangyang Secondary School6 July 2018
What is Parents Gateway?
• A digital platform (by MOE and GovTech) to bring greater convenience to parents to perform simple administrative functions.
• Will enable parents to have closer interactions and communications with the school so that parents can better support their child in their education journey.
What can Parents do on Parents Gateway?
Receive updates on:
1. Child’s progress in school
2. Upcoming school events and programme
3. Parents Teacher Meeting
Update Personal Particulars and Details
Give consensus on:
1. CCA Registration
2. Attending school’s programme
3. Travel Declaration
Perform transactions
1. Pay fees/bills & enquire on balances
Parents Gateway (Pilot) Programme
• During this pilot, parents will have early access to the Parents Gateway digital platform, and receive timely information on school announcements, events or other information relating to the child and the school.
• Parents will continue to receive hard copy memos of announcements and consent forms concurrently.
• The duration for this programme is for 5 months starting from 1 August 2018.
Implementation Phases
• Receive updates on child’s
progress in school
• Receive update and attend
the Parents Teacher
Meeting
• CCA registration &
notifications
• Pay fees/bills & enquiring
about balances
• Travel Declaration
• Give
consent for
school’s
programme
• Update personal
particulars and
details
• Receive updates
on school events
and programme
Jul 2018 Aug 2018 Sep 2018Oct 2018 onwards
(progressively)
BetaAlpha
Download the App
• Keyword search “Parents
Gateway” in Apple App Store or
Google Play Store to download the
mobile app*.
• ‘Allow Notifications’ to receive
push notifications.
• Supported OS Versions: Android
5.0 or later & iOS 9.1 or later
Account Registration
1. Tap on “Sign Up”.
Account Registration
2. Enter your NRIC or
FIN, mobile number,
email and password.
3. Tap on “Next” to
proceed.
Account Registration
4. You will receive a
SMS containing a
One-Time Pin (OTP).
Enter the OTP and
Tap on “Verify” to
proceed.
Account Registration
5. Enter your child’s
BC/NRIC or FIN. Tap
on “Add More” to
add the details of
additional child*.
6. Click “Next” to
proceed.
* You can also “add”
additional child in the app
after account registration
is successful.
Account Registration
7. You will see the
following message* if
you have successfully
added the details of
your child.
8. Tap on “Continue” to
proceed.
* In this example, “SN” refers to
the first letter of the first two
words of your child’s name e.g.
Sally Ng. You can replace this
by uploading your child’s photo
in the app.
Account Registration
9. Account registration
is now completed.
Tap on “Get Started”
to start using the
app.
Support and Feedback
Should you require further assistance or would like to provide your feedback, please contact
us via the following channels:
Type of support / feedback Contact details
School-based matters on the mobile app
• Did not receive an update on a school
event or programme
• Error in personal particulars and details
School’s Parent Gateway Coordinator
Email: [email protected]
Technical issues
• Problems with login credentials
• Unable to register your account
• Unable to download or connect to the app
Technical Helpdesk
Email: [email protected]
Phone: 6848 8900
