… Powering your Tech Support with Unmatched Passion !!!

“If you’re not serving the customer, your job is to be serving someone who is.”

Jan Carlzon, Former CEO of SAP Group

The True Mantra Story

June ’05

Founded in Ft Lauderdale (USA)- FocusArea : Application Development, DB Mgmt & Support, Third Party IT Maintenance Services.

Sept ’10

After 4 successful years, the operations were suspended due to sudden unforeseen circumstances.

Nov ’15

True Mantra LLC was relaunched in USA: Renewed focus on Global Third Party Support for Data Centre Equipments.

June ’16Launch - India & Middle East Operations

We AreFounded by established

professionals with

Combined Global I.T.

experience 50+ yrs

Global Reach... 80+

countries through mix of Direct &

Partner Network

Envisioned to be a leading

Third party, vendor

neutral , I.T. support Co.

Strong coverage

across India…

offices and spare

locations

Founders

Become a Global Legend

in Core I.T. Enterprise Support...

...Securing Sustained Growth

and Wellbeing for All Concerned

Our Vision

Enable our client achieve excellence

in critical I.T. support through an

efficient global delivery model

Build a world class, professional

team, that puts clients first !!

Be a preferred partner and

extended arm when it comes to IT

support

Our Mission

Both in Letter and Spirit”

Every Single Time…

“Be True to All Stakeholders

The True Mantra Chant

Global Enterprise IT & Spare Support

Global DeploymentL2/L3 skills

Managed IT services

Migration Services

Datacentre consulting

I.T. Infrastructure & Network Solution

Our Expertise

OEMs / Products Supported

Our Global Reach

INDIA USA UAE Denmark CLATAM SINGAPORE

India Infrastructure

Office RSL

Delhi

Pune

Mumbai

Hyderabad

Chennai

Kolkata

Bangalore

Zone Location Local FE FE ResponseLocal Stock

LocationSpare

Response

West Mumbai Yes – 2 4 Hours Yes 4 HoursWest Pune Yes – 1 4 Hours Yes 4 HoursWest Ahmedabad Yes – 3 4 Hours Yes 4 HoursWest Vadodara Yes - 1 4 Hours NA 4 HoursSouth Bangalore Yes – 3 4 Hours Yes 4 HoursSouth Chennai Yes - 1 4 Hours In Progress NBD

South Hyderabad Yes - 1 4 Hours In Progress NBDNorth Chandigarh Yes – 1 4 Hours In Progress NBDNorth Delhi Yes – 3 4 Hours Yes 4 HoursNorth Gurgaon Yes – 1 4 Hours NA 4 HoursNorth Noida Yes – 1 4 Hours NA 4 HoursEast Kolkata Yes – 1 4 Hours Yes 4 Hours

FE and Stock Location

Global Sourcing & Support… Full coverage in

80+ countries

ITIL certified support delivery

platform

Analytic driven world class spare

planning and support

Multi - Technology,

Multi- Platform Multi- Location

Custom Solutioning – Flexible

Revenue/Support models

Why True Mantra?

Fix First Policy... Putiing Customers First

100% B2B driven business model

Our Chant Remains

“Be True to you… in Letter and

Spirit!!”

Assured Transparent,

Reliable Dealings

Our Promise

THANK YOU

APPENDIX

Head Quarter and Regional Structure

INDIA & MEA

True Mantra Bangalore

&Dubai

True Mantra Solutions

APAC True Mantra

Singapore

USA True Manta

Florida

CLATAMTrue Mantra

( TBD)

EUROPETrue Mantra

Denmark

India Pakistan Sri Lanka

UAE Kuwait Qatar

Saudi Arabia Oman Bahrain

Russia Ukraine Belarus

Kazakhstan

Global Territory supported by India-MEA

Global Territory supported by APACSingapore China Australia

Brunei Hong Kong Indonesia

Japan Malaysia New Zealand

Philippines Taiwan Thailand

Vietnam

United Kingdom Belgium Bulgaria Croatia

Czech Republic Denmark Finland France

Germany Hungary Israel ItalyLatvia Luxemburg Netherlands NorwayPoland Portugal Romania Serbia

Slovakia Slovenia Spain SwedenSwitzerland Ireland Austria All of Africa

Global Territory supported by Denmark

Argentina Brazil Barbados

Chile Colombia El Salvador

Guatemala Mexico Panama

Peru Venezuela Puerto Rico

Dominican Republic

Costarica

Global Territory Supported by CLATAM

Global Territory Supported by North America

USA

Canada

Various Support Offerings by True Mantra

Hardware Service:Server (Dell, IBM, Sun, HP, Fujitsu, Bull SGI);

Storage (EMC, Dell, HDS, HP, IBM, Compellent, Overland etc.); Tape handling; End User Desktop

Computing

Enterprise Service/Solution:OS Support like HP UX, Sun Solaris, Open VMS, IBM AIX and platform support like Super Dome, Alpha Server, Main Frame, I Series, Network Support like

Cisco, Juniper, Nortel etc.

Service Delivery Options:Global/Country specific Annual Maintenance

Contract for Spare, Labor and Skill, T&M, IMAC and complete End computing infrastructure maintenance