introduction to packet voice technologies cisco networking academy program

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Introduction to Packet Voice Technologies Cisco Networking Academy Program

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Page 1: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Introduction to Packet Voice Technologies

Cisco Networking Academy Program

Page 2: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Traditional Telephony

Page 3: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Basic Components of a Telephony Network

Page 4: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Central Office Switches

Page 5: Introduction to Packet Voice Technologies Cisco Networking Academy Program

What Is a PBX?

Page 6: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Basic Call Setup

Page 7: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Supervisory Signaling

Page 8: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Address Signaling

–Tone telephone•DTMF dialing

• Rotary telephone– Pulse dialing

Page 9: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Informational Signaling

Page 10: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Digital vs. Analog Connections

Page 11: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Time-Division Multiplexing

Page 12: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Frequency-Division Multiplexing

Page 13: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Packetized Telephony Networks

Page 14: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Packet Telephony vs. Circuit-Switched Telephony

• More efficient use of bandwidth and equipment

• Lower transmission costs• Consolidated network expenses• Increased revenue from new services• Service innovation• Access to new communications devices• Flexible new pricing structures

Page 15: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Call Control

Page 16: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Distributed Call Control

Page 17: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Centralized Call Control

Page 18: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Packet Telephony Components

Page 19: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Real-Time vs. Best-Effort Traffic

• Real-time traffic needs guaranteed delay and timing.

• IP networks are best-effort with no guarantees of delivery, delay, or timing.

• Solution is quality of service end-to-end.

Page 20: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Foreign Exchange Station Interface

Page 21: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Foreign Exchange Office Interface

Page 22: Introduction to Packet Voice Technologies Cisco Networking Academy Program

E&M Interface

Page 23: Introduction to Packet Voice Technologies Cisco Networking Academy Program

T1 Interface

Page 24: Introduction to Packet Voice Technologies Cisco Networking Academy Program

E1 Interface

Page 25: Introduction to Packet Voice Technologies Cisco Networking Academy Program

BRI

Page 26: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Physical Connectivity Options

Page 27: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Cisco IP Phone

Page 28: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Analog Voice Basics

Page 29: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Local Loops

Page 30: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Types of Local-Loop Signaling

• Supervisory signaling

• Address signaling

• Informational Signaling

Page 31: Introduction to Packet Voice Technologies Cisco Networking Academy Program

On Hook

Page 32: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Off Hook

Page 33: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Ringing

Page 34: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Ringing (Cont.)

Page 35: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Pulse Dialing

Page 36: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Dual Tone Multifrequency

Page 37: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Informational Signaling with

Call-Progress Indicators

Page 38: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Trunks

Page 39: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Foreign Exchange Trunks

• Foreign Exchange Office–Connects directly to office equipment–Used to extend connections to another location

• Foreign Exchange Station–Connects directly to station equipment–Used to provision local service

Page 40: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Types of Trunk Signaling

• Loop start

• Ground start

• E&M Wink Start

• E&M immediate start

• E&M delay start

Page 41: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Loop-Start Signaling

Page 42: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Ground-Start Signaling

Page 43: Introduction to Packet Voice Technologies Cisco Networking Academy Program

E&M Signaling

• Separate signaling leads for each direction

• E-lead (inbound direction)

• M-lead (outbound direction)

• Allows independent signaling

Page 44: Introduction to Packet Voice Technologies Cisco Networking Academy Program

E&M Type I

Page 45: Introduction to Packet Voice Technologies Cisco Networking Academy Program

E&M Type V

Page 46: Introduction to Packet Voice Technologies Cisco Networking Academy Program

E&M Type II

Page 47: Introduction to Packet Voice Technologies Cisco Networking Academy Program

E&M Type III

Page 48: Introduction to Packet Voice Technologies Cisco Networking Academy Program

E&M Type IV

Page 49: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Trunk Supervisory Signaling—Wink Start

Page 50: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Trunk Supervisory Signaling—Immediate Start

Page 51: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Trunk Supervisory Signaling—Delay Start

Page 52: Introduction to Packet Voice Technologies Cisco Networking Academy Program

2-Wire to 4-Wire Conversion and Echo

• Echo is due to a reflection.

• Impedance mismatch at the 2-wire to 4-wire hybrid is the most common reason for echo.

Page 53: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Echo Is Always Present

• Echo as a problem is a function of the echo delay and the loudness of the echo.

Page 54: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Echo Suppression

Page 55: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Echo Cancellation

Page 56: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Analog-to-Digital Voice Encoding

Page 57: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Digitizing Analog Signals

1. Sample the analog signal regularly.

2. Quantize the sample.

3. Encode the value into a binary expression.

4. Compress the samples to reduce bandwidth, optional step.

Page 58: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Basic Voice Encoding: Converting Digital to Analog

1. Decompress the samples, if compressed.

2. Decode the samples into voltage amplitudes, rebuilding the PAM signal.

3. Filter the signal to remove any noise.

Page 59: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Nyquist Theorem

Page 60: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Voice Compression Techniques

• Waveform algorithms–PCM–ADPCM

• Source algorithms–LDCELP–CS-ACELP

Page 61: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Example: Waveform Compression

• PCM–Waveform coding scheme

• ADPCM–Waveform coding scheme–Adaptive: automatic companding–Differential: encode changes between samples only

• ITU standards:–G.711 rate: 64 kbps = (2 * 4 kHz) * 8 bits/sample–G.726 rate: 32 kbps = (2 * 4 kHz) * 4 bits/sample–G.726 rate: 24 kbps = (2 * 4 kHz) * 3 bits/sample–G.726 rate: 16 kbps = (2 * 4 kHz) * 2 bits/sample

Page 62: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Compression Bandwidth Requirements

Page 63: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Perceptual Speech Quality Measurement

Page 64: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Signaling Systems

Page 65: Introduction to Packet Voice Technologies Cisco Networking Academy Program

T1 Digital Signal Format

Page 66: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Robbed-Bit Signaling

Page 67: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Channel Associated Signaling—T1

Page 68: Introduction to Packet Voice Technologies Cisco Networking Academy Program

E1 Framing and Signaling

Page 69: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Channel Associated Signaling—E1

Page 70: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Common Channel Signaling

Page 71: Introduction to Packet Voice Technologies Cisco Networking Academy Program

ISDN

• ISDN–Part of network architecture–Definition for access to the network–Allows access to multiple services through a single access–Used for data, voice, or video

• Standards-based–ITU recommendations–Proprietary implementations

Page 72: Introduction to Packet Voice Technologies Cisco Networking Academy Program

ISDN Network Architecture

Page 73: Introduction to Packet Voice Technologies Cisco Networking Academy Program

Layer 3 (Q.930/931) Messages