introduction to human resource management_gcm

8/18/2019 Introduction to Human Resource Management_GCM

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Human Resource

ManagementDr. G C Mohanta, BE(Mech), MSc(Engg), MBA,

PhD(Mgt)

Professor

Al-Qurmoshi Institute of BusinessManagement, Hyderabad - 500005


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Human ResourcesHR is the total knole!ge, skills, creati"e

a#ilities, talents an! a$titu!es o% anorganisation&s ork%orce as ell as the "alues,attitu!es an! #elie%s o% the in!i"i!ualsin"ol"e!


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hat is Human Resource

Management !HRM"#

Human resource management is theHuman resource management is the

e'ecti"e use o% human resources in or!ere'ecti"e use o% human resources in or!er

to enhance organiational $er%ormanceto enhance organiational $er%ormance

HRM is the art o% $rocuring, !e"elo$ingan! maintaining com$etent ork%orce to

achie"e goals o% an organisation in ane'ecti"e an! ecient manner


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Human ResourcesManagement


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Recruitment


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Recruitment *he $rocess #+ hich a o# "acanc+ is

i!enti-e! an! $otential em$lo+ees are

noti-e!. *he nature o% the recruitment $rocess is

regulate! an! su#ect to em$lo+ment la.

Main %orms o% recruitment through

a!"ertising in nes$a$ers, magaines,tra!e $a$ers an! internal "acanc+ lists.


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Recruitment

o# !escri$tion / outline o% the role o% the o# hol!er

Person s$eci-cation / outline o% the skillsan! 0ualities re0uire! o% the $ost hol!er

A$$licants ma+ !emonstrate theirsuita#ilit+ through a$$lication %orm, letter

or curriculum "itae (C1)


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$election


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Selection

*he $rocess o% assessing can!i!ates an!a$$ointing a $ost hol!er

A$$licants short liste! / most suita#lecan!i!ates selecte!

Selection $rocess / "aries accor!ing toorganisation


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$election2nter"ie / most common metho!

Ps+chometric testing / assessing the $ersonalit+o% the a$$licants / ill the+ -t in3

A$titu!e testing / assessing the skills o%a$$licants

2n4tra+ e5ercise / acti"it+ #ase! aroun! hat thea$$licant ill #e !oing, e.g. riting a letter to a!isgruntle! customer

Presentation / looking %or !i'erent skills as ell asthe i!eas o% the can!i!ate


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%m&loyment

'egislation


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%m&loyment 'egislation

2ncreasingl+im$ortant as$ect o%the HRM role

6i!e rangeo% areas %or attention

A!!s to the cost o%

the #usinessEven in a small business, the legislationrelating to employees is important –chemicals used in a hairdressing salon for

example have to be carefully stored andhandled to protect employees.


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(iscriminationCrucial as$ects o%

em$lo+ment

legislation7Race

Gen!er

Disa#ilit+

Disability is no longer an issue for employersto ignore, they must take reasonable stepsto accommodate and recruit disabledworkers.


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(isci&line


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(isci&line8irms cannot ust 9sack& orkers

6i!e range o% $roce!ures an! ste$s

in !ealing ith ork$lace con:ict2n%ormal meetings

8ormal meetings

1er#al arnings

6ritten arnings

Grie"ance $roce!ures

6orking ith e5ternal agencies


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(e)elo&ment


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(e)elo&mentDe"elo$ing the em$lo+ee can #e regar!e!

as in"esting in a "alua#le asset

A source o% moti"ationA source o% hel$ing the em$lo+ee %ul-l $otential


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*raining


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*raining *raining7Pro"i!es ne skills %or the em$lo+ee

;ee$s the em$lo+ee u$ to !ate ith changes inthe -el!

Aims to im$ro"e ecienc+

Can #e e5ternal or 9in4house&


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Re+ards $ystems


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Re+ards $ystems *he s+stem o% $a+ an! #ene-ts use! #+ the

-rm to rear! orkers

Mone+ not the onl+ metho!8ringe #ene-ts

8le5i#ilit+ at ork

Holi!a+s, etc.


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*rade nions


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*rade nions

2m$ortance o% #uil!ing relationshi$s ithem$lo+ee re$resentati"es

Role o% *ra!e


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Producti)ity


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Producti)ityMeasuring $er%ormance7

Ho to "alue the orkers contri#ution

Dicult+ in measuring some t+$es o%

out$ut / es$eciall+ in the ser"ice in!ustr+A$$raisalMeant to #e non4u!gmental

2n"ol"es the orker an! a nominate! a$$raiser

Agreeing strengths, eaknesses an! a+s%orar!to hel$ #oth em$lo+ee an! organisation


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Moti)ation

introduction to human resource management_gcm

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