introduction to hrm & td
TRANSCRIPT
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Introduction to HRM & Talent Development
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Points to Discuss
Definition and Concept of HRM & TD History of HRM Functions of HRM HR/TD Policies and Procedures Emerging Role of HRM Role of HR Executives Challenges to HR / TD Professionals Strategic HRM / TD
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According to Adi Godrej
“All corporate strengths are dependent on people.”
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Core Understanding
‘The real sources of competitive leverage are the culture and capabilities of your organization that derive from how you manage your people.’
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Human Resource Management
“HRM is the function performed in organizations that facilitates the most effective use of people to achieve organizational and individual goals.”
- Ivancevich and Glueck
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Research for Next Class
Organizational Structure and Human Resource Management
Formal and Informal Organizations
Tall and Flat Organizational Structures
Responsibility, Authority and Accountability
Line and Staff Functions
Human Resource Management and other Organizational Functions
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Definition 1 – Integration
HRM is a series of integrated decisions that form the employment relationships; their quality contributes to the ability of the organizations and the employees to achieve their objectives.
Human Resource Management
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Definition 2- Influencing
HRM is concerned with the people dimensions management. Since every organization is made up of people, acquiring their services, developing their skills, motivating them to higher levels of performance and ensuring that they continue to maintain their commitment to the organization are essential to achieving organizational objectives.
This is true regardless of the type of the organization- govt, business education, health, recreational or social action.
Human Resource Management
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Definition 3 Applicability • HRM is planning, organizing directing and
controlling of the procurement (supply), development, compensation, integration, maintenance, and separation of human resources to the end that individual, organizational and social objectives are accomplished.
Core Elements of HRM
Organizations - People - Management
Human Resource Management
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Talent Development
“The success of your company is directly proportional to your ability to find, attract, hire, grow and retain the absolute best people you can possibly get.”- John Spence
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Challenges of HRM
Individuals differ from
one anotherCustomization of
stimulation and
motivationDemanding personnel
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Survey of 3,000 companies
Only 18% of companies reported that they are winning the war for talent.
72% of companies portrayed it as an endless struggle in which they were making no progress at all.
10% declared that they had lost the war for talent and had given up in defeat.
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What are the roadblocks?
We aren’t sure what we’re looking for.
Talent development is just a slogan, not a way of life.
The results are hard to measure and it takes years to play out.
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Harvard Study: Top Six Talent Management Challenges
1. Attracting and retaining enough high quality employees at all levels to meet the needs of organic and inorganic growth.
2. Creating an employee value proposition that appeals to multiple generations.
3. Developing a robust leadership pipeline.4. Rounding out the capabilities of hires who lack the skills
to be effective leaders.5. Transferring key knowledge and relationships to future
generations of leaders.6. Enlisting executives who don’t appreciate the challenge of
trying to find and hire top talent.
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The seven core principles of building a sustainable talent pipeline.
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1. It starts with the business strategy. What kind of company are you trying to build?
2. Higher (better) now for the future.
3. Recognize talent management as a core business process with impact on overall business and financial success for the enterprise.
The 7 Core Principles of Building a Sustainable Talent Pipeline
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4. Make talent management a part of the business culture.
5. Measure it and know if it’s making a difference.
6. Identify, develop, and promote“high potential”talent.
7. Address talent gaps with aggressive internal development.
The 7 Core Principles of Building a Sustainable Talent Pipeline
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The Global Human Resource Research Alliance
Best practices in integrated talent management.
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Recruitment and Staffing
Talent pool strategy rather than hire for specific positions.
Highly selective hiring/ challenging interviewing process.
Compelling employee value proposition. Focus on values and cultural fit, not just job-related
skills and experience. Continuous assessment of performance and
potential. Use of talent inventories for selection/succession.
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Training and Development
Continuous assessment of training needs/feedback/360°
Individual development plans linked to succession planning process.
Job rotations as career development tools. Line manager involvement (coaching, mentoring) Use of open job posting system and internal
marketplace. Promotion-from-within policy. Leadership development is a top priority and deeply
rooted (ingrained) in the culture.
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Top High-Potential Managers from Microsoft, Verizon, Qualcomm, Abbott and Merrill Lynch
1. Credible2. Respectful3. Approachable4. Team Player 5. Highly Professional
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Leader of the Future
1. Character2. Courage3. Communication4. Collaboration5. Compassion6. Contribution
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Retention Management
Continuous monitoring of attrition (wearing out) rates.
Highly competitive compensation.Personalized career plans.Senior management attention for high
potentials.Flexible working arrangements.Diversity programs designed to develop,
retain and promote a diverse workforce.
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Talent Development
System
Recruitment and
Selection
Career Managemen
t
Performance
Management
Compensation and
Benefits
Strategic HR Planning
Succession Planning
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Zero Talent Outages!Succession Not
Replacement!Becoming a Talent
Machine!
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Your question for discussion:
What are the three biggest challenges OR opportunities for “your future company” in creating a fully integrated talent development process that truly makes your organization a Talent Machine?
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Functions of HRM - 1
Planning Organizing Staffing Directing Controlling
Managerial
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Functions of HRM - 2
Employment HR Development Compensation Mgt Employee Relations
HR Planning
Recruitment
Selection
Placement
Induction
Performance Appraisal
Training
Management Development
Career Planning and Development
Job Evaluation
Wage and Salary Admn
Incentives
Bonus
Fringe Benefits
Operational
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Emerging role or HRM
Value of Human ResourceCompetitive advantageHuman Resource Accounting – It is
measurement of the cost and value of
people for an organization
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Role of HR Executives
Service provider
Executive
Facilitator
Consultant
Auditor
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Challenges to HR Professionals
Worker productivityQuality improvementThe changing attitudes of workforceThe impact of the government Quality of work-lifeTechnology and Training
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Organizational Structure &Human Resource Management
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Why structure?
What does structure signify?
No directions Leads to confusion Chaos
Why?
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Mechanistic vs. Organic Organization
Rigid structure Employees are tied
by rules & regulations
High degree of centralization
Suitable for operating in static environment
Decision-making is done by superiors
Ex: Public sector in the pre-reforms era
Flexible structure Employees are not
tied by rules & regulations
Decentralized style of management
Suitable for operating in dynamic environment
Decision-making is done by junior level employees also
Ex: Marico`s Saffola
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President
VicePresident
VicePresident
VicePresident
Division Managers
Division Managers
Division Managers
Division Managers
Division Managers
Division Managers
Division Managers
Division Managers
Division Managers
Department Managers
Department Managers
Department Managers
Department Managers
Department Managers
Department Managers
Department Managers
Department Managers
Department Managers
Formal organization
Informal organization Chess group
Informal organization
Bowling team
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RESPONSIBILITY, AUTHORITY & ACCOUNTABILITY
Responsibility:It is the obligation of a manager to carry out the duties assigned to him.
Authority:It refers to the right to give orders and
the power to exact obedience from others in the process of discharging responsibility.
Accountability:The employee's answerability on using
the authority in discharging the responsibility is termed accountability.
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LINE AND STAFF FUNCTIONS
Departments or employees of a firm that perform core activities
Contributes directly to the business of the firm
Ex: Manufacturing and Marketing departments
Departments or employees of a firm that perform a support function
Contributes indirectly to the business of the firm
Ex: HR and Finance departments
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Line & Staff Relationship
Traditional concept
Service oriented firm
Which are line and staff functions
Both needs to support each other
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Line staff conflict
Different perception
HR professional to bring change
Understand market & organization Be empathetic Build trust and transparency Win – win approach
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The Role of Human Resources Department
As a specialist
As a facilitator
As a change agent
As a controller
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HUMAN RESOURCE MANAGEMENT AND OTHER ORGANIZATIONAL FUNCTIONS
Product & HR
Production & HR
Marketing & HR
Management Techniques & HR
Organization structure & HR