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    INTRODUCTION

    1.2 ABOUT THE STUDY

    Motivation is a chief factor playing important and unique role in

    behavior of the people it is deciding the behavior and action of human

    being toward their work. The motivation has been developed in the mind

    of the people by creating comfortable working environment and

    encouraging, supporting leadership. Also the motivation may influence by

    social factor, work factor and leadership factor. Based on the motivation

    the person attitude or performances are varying to the task. It is difficult to

    describe the motivation of the group of workers in general.

    Even it is difficult for a researcher to the find the individuals

    motivation of the workers. The leader has to identify and analyze the

    motivational factor of the people to offer and incentives, rewards and

    recognitionEtc. The motivating attitude about the organization and

    managers help the leaders to change and adopt the strategy to fit with the

    workers and to improve the performance in a better and effective way.

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    Today the organizations are competing to each other so they stress

    the employees to increase the productivity and the organizations are not

    considered the job satisfaction and motivation of employees. Hence, it is

    considered as a need to undertake the study.

    Various analyses have to be undertaken to know the

    interrelationship of motivation. Workers has to work with the satisfied and

    motivated working environment The main factor, which helps to undertake

    this project, is how the work factor motivates the workers. It helps to

    increase the job satisfaction and also enhance the productivity with the

    quality of work.

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    1.2 ABOUT THE INDUSTRY

    India is the worlds second largest producer of textiles and

    garments after China. It is the worlds third largest producer of cotton

    after China and the USAand the second largest cotton consumer after

    China. The textile and garment industry in India is one of the oldest

    manufacturing sectors in the country and is currently its largest. The

    textile and garment industry fulfils a pivotal role in the Indian economy. It is

    a major foreign exchange earner and, after agriculture, it is the largest

    employer with a total workforce of 35 mn. In 2005 textiles and garments

    accounted for about 14% of industrial production and 16% of export

    earnings. The industry covers a wide range of activities. These include the

    production of natural raw materials such as cotton, jute, silk and wool, as

    well as synthetic filament and spun yarn. In addition an extensive range of

    finished products are made. The Indian textile industry accounts for about

    23% of the worlds spindle capacity, making it the second highest after

    China, and around 6% of global rotor capacity. Also, it has the highest

    loom capacityincluding hand loomswith a 61% share. India accounts

    for about 12% of the worlds production of textile fibres and yarns. This

    includes jute, of which it is the largest producer. The country is the second

    largest producer of silk and cellulose fiber and yarn, and the fifth largest

    producer of synthetic fiber and yarn.

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    The garments industry in India is one of the best in the world. An

    extremely well organized sector, garment manufacturers, exporters,

    suppliers, stockiest and wholesalers are the gateway to an extremely

    enterprising clothing and apparel industry in India. There are numerous

    garments exporters, garments manufacturers; readymade garments

    exporters etc. both in the small scale as well as large scale.

    During April-December 1999-2000, textile exports were recorded as

    US $ 9735.2 million (Rs.440179.4 million), of which ready made garments

    comprised nearly 40%. Interestingly, almost of Indias total exports goes

    Indian readymade garments and textiles are extremely popular the world

    over. In fact, exports of readymade garments registered a 6.4% increase

    in dollar terms and an 11.6% increase in rupee terms during the period

    April-December 1999-2000, despite a sluggish growth in income both at

    home and abroad. Indian Garment export growth during April-June 1998

    for woolen ready made garments was a phenomenal 150%, for ready

    made garments made of silk it was 58%, and for other ready made

    garments.

    Today, garments exports from India have made inroads into the

    international market for their durability, quality and beauty. One of the

    reasons for the economical pricing of Indias ready made garments and

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    apparels is the availability of highly skilled, cheap labor in the country. The

    superiority of Indias Garment Industry has been acknowledged in the

    National Textile Policy (NTP) of India 2000. Having realized the

    tremendous growth potential of this sector there is a proposal in the NTP

    for taking the Indian Garment Industry out of the SSI reservation list.

    The textile and garment industry fulfils a pivotal role in the Indian

    economy. It is a major foreign exchange earner and, after agriculture, it is

    the largest employer with a total workforce of 35 mn. In 2005 textiles and

    garments accounted for about 14% of industrial production and 16% of

    export earnings.

    The Indian textile industry accounts for about 23% of the worlds spindle

    capacity, making it the second highest after China, and around 6% of

    global rotor capacity. Also, it has the highest loom capacityincluding

    hand loomswith a 61% share.

    India accounts for about 12% of the worlds production of textile fibres and

    yarns. This includes jute, of which it is the largest producer. The country is

    the second largest producer of silk and cellulose fibre and yarn, and the

    fifth largest producer of synthetic fibre and yarn.

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    1.3 Company Profile

    The ROYAL CLASSIC GROUPS, a 400 crore company, 100%

    vertically integrated textile major has been at the forefront of quality and

    innovation. since its inception four decades ago. It has its customers

    across the world with a current supply of a quarter of a million pieces per

    month.

    RCG is one of the few completely backward integrated entities in the

    garment industry with its own cotton cultivation to ginning, spinning and

    knitting/weaving to dyeing, finishing and garmenting infrastructure. This

    infrastructure aids RCG in maintaining quality control process and self

    reliance within the vertical providing them with ample scope for further

    expansions.

    As performance bars got raised to new heights and requirements started

    becoming more demanding in nature, RCG realized that operational

    efficiencies was the key to acquire the all important competitive edge. The

    group then methodically spread its roots to all the areas which it believed

    was critical for growth, and once this was done they made sure that the

    roots work as a single unit with the singular objective of helping the

    organization achieve its goals.

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    jointly has covered about 5000 acres of wet land on Contract Farming. By

    providing the best seeds and timely manuring, RCG is getting an average

    productivity of 10 Quintals/hectare, which is much higher from

    conventional Cotton Farming.

    RCG is assuring the minimum guaranteed price for the farmers and

    hence apart from the finest quality produce harvested, RCG enjoys a

    corporate social responsibility by enlightening about 2000 families

    involved in Cotton Farming. Constant workshops and seminars are

    conducted at fields to educate the farmers for a contamination free

    plucking and safe transportation methods. The present area is planned to

    go up to 70,000 acres in next 3 years.

    Hand Picked cotton is used for production

    Modern Ginning & Pressing

    From Kappas Cotton, this unit segregates the Cotton seeds and

    good quality cotton (Lint) and this operation is done with the least number

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    of workers and totally under a pneumatic drive system ensuring least

    human contacts. Ginning capacity is currently 200 bales/day with an

    average weight of 170 Kgs/bale and as the cultivation improves can reach

    up to 400 bales/day.

    Spinning

    The ginned cotton is converted into spun yarn in this unit with the following

    state-of-the-art latest machineries.

    Yarn

    The company deals in 100% cotton yarn, 100% polyester yarn, all

    types of blended yarn, 100% gassed mercerised yarn, twisted yarn,

    various melange yarn etc. Our spacious stock yard stores every type of

    yarn for supply to the regional factories, apart from our own knitwear

    factories.

    Advanced yarn testing facility is an added advantage. Yarn can be

    tested both at the source point of the spinning mill and locally, which

    ensures best quality of yarn.

    Knitting

    Our knitting department has an array of latest, computer controlled

    knitting machines from reputed international brands. The in-house facility,

    which includes a Knitting Design Studio, is one of the best in the knitwear

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    industry. There are 46 circular knitting machines that can knit jacquards,

    interlocks, ribs and jerseys in any pattern or structure as needed. The

    capacity is 10 tonnes per day. There are 9 flat knitting machines that can

    knit jacquards, plain, stripes and self-designs with a capacity of 8500

    pieces per day. Our circular machinery includes: (All brand new MAYER &

    CIE Machines)

    Dyeing & Finishing

    Our modern soft flow dyeing plant with Effluent Treatment Plant

    (ETP) has a processing capacity of 10 tonnes per day. The soft flow

    dyeing plant has 7 vessels imported from Taiwan. Supported by

    computerized color prediction, measurement and matching systems from

    Data Color International, USA (Spectra Flash SF600) the plant can deliver

    evenly colored fabrics, streaks free.

    Garmenting

    The completely integrated facilities is topped by our garmenting

    division with skilled pattern masters, cutting masters, tailors and

    supporting workmen who are well trained in the specialized activity of

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    making Briefs, Vests, T-shirts and Polo shirts. The product specialization

    gives an excellent finish to the garments we make.

    The entire production wing is housed under one roof with scientific work

    systems and quality control systems.

    Captive Power Plant

    Presently we have installed 4 Windmills of total 3.0 MW capacity

    which is currently taking care of the entire power requirements of the

    group. The company is planning to add couple of more machines to take

    care of the future needs.

    Solar Pannel

    The New Solar Heating Plant has been deployed at our Dyeing

    division as the replacement of exiting Fire Wood with the Capcity of 10000

    Ltrs / Day at 90D & 20000 Ltrs/ Day at 80 D It has replace the usage of

    10 tons of Firewood / Day. In-turn we are saving almost 1000 Trees a Day

    Deployment of STP (Sewage Treatment plant)

    With the help of this, RCG is purifying 1 Lac Liters of Sewage water

    every day and that is used for Agriculture Purposes

    Group Companies

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    Classic Knits Classic Fashions DivisionClassic Apparels Division Royal Classic FabricsUrban Retail Division Classic Knit ProcessesClassic Clothing Company Royal Classic Mills

    Classic Polo

    Core Product offering Casual mens

    wear Price Positioning Mid-premium brand

    Fashion Quotient Innovative, Trendy EBOs

    India 63 outlets, Singapore 1 outlet. Large format stores Central,

    Shoppers Stop, Globus, Spencers, mega mart, Pratheek lifestyle

    (Coupons), Reliance trends, Aditya Birla Retail ltd (More) and brand

    factory MBOs 3500

    The Royal Classic Groups (RCG) began in 1991 as an exporter and

    gradually grew into a Rs 400 crore textile giant with two brands under it

    wings through its 100% vertical integration state-of-the-art in-house

    production. In February 2001, the company launched its maiden T-shirt

    brand Classic Polo, making its foray into the domestic market. Classic

    Polo became the most preferred brand for Tees in a short while in the

    southern and western markets posing a tough competition to the leaders

    in north and west. Within a short time, this brand figured among the top

    five casual brands in India. RCG acquired Smash, another T-shirt brand,

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    in September 2004 and launched its exclusive premium mens intimate

    wear under the brand name Smash in April 2005.

    Mission

    Classic Polo aims to be and remain the leading retailer of world-

    class mens wear in India and become a compulsory part of mens

    wardrobe solution by 2010.

    USP

    Widest range 200 designs per season and 2-3 new styles per

    day. Consistent quality 0.01% defective percentage, Almost nil! 120 hours

    from design conceptualization to finished product. Classic Polo has the

    manufacturing capacity (Per day) T-shirts 15000, Shirts 4000 and

    trousers 4000. Classic Polo symbolizes as an innovative, trendy and

    youthful premium casual brand providing consumers with comfort and

    confidence fortified. Through a wide product portfolio, the brand caters to

    the broad segment of its customers. Classic Polo is among the few

    companies in the world to offer in-house fibre to fashion. A 100 percent

    vertically integrated company offers brands of international quality

    standards. Product rationalization and price segmentation form the crux of

    the brands strategy. Swiss club shirts catering to the premium segment

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    male are manufactured using Italian fabric to restore sheen and feel even

    after multiple washes.

    Smash

    brand - smash (IG/UG), for xclusively male positioning - affordable

    quality IG/UG TG's - those who are brand

    conscious/ particular about quality branded

    products SEC - B & B+ target group - students

    and executives who are brand conscious and

    look for affordable styles target attitude - smart male with the urge to grow

    up the career graph

    Beyond Business

    Social Commitment

    After abiding all the statuary laws of country, Still RCG strives hard to

    deliver its best capable solution for the needy General Public. Few of them

    are:

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    1. Plantation of 5000 trees in the year 2002

    2. Construction of school class rooms for Village panchayat school in

    year 2003

    3. Establishment of factory in most backward / deprived village

    whereby creating job opportunity of about 500 women folks

    4. Plantation of 10000 trees in year 2005 & maintaining it for next 3

    years

    5. Construction of School Class rooms for the Iduvamplayam Village

    Panchayat school in the year 2008

    6. Installation of Solar Panel for the Dyeing Plant

    7. Flying on the Wings of Fire Documentary Film Released about our

    Former President Dr. A.P.J Abdul Kalam

    RCG has combined with Minvelli Media Works and released

    the documentary film about our Former President

    Dr. A.P.J. Abdul Kalam

    Organization Chart

    Security officerManaging Director

    AGM Admin DGM-HRD

    ProductionManagerOfficer - HRD

    VP AccountGM

    Accounts

    officer

    Quality

    Assurance

    ManagerSecurityOfficer

    AAO

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    2.1 OBJECTIVES OF THE STUDY

    PRIMARY OBJECTIVES:

    Quality

    ControllersProduction

    Supervisors

    Asst - AdminSecurity

    Guards

    Asst - HRD

    Accounts

    Assistant

    Employees

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    To analyze the effectiveness of motivation and to suggest best

    motivation method for organization.

    SECONDARY OBJECTIVES

    To know the satisfaction level of employees

    To identify the behavioral change in employees after the Motivation

    programmed had been taken by them.

    To analyze the benefit of the motivation program provided to them

    To analyze motivation need of the employees.

    2.2 SCOPE OF THE STUDY

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    This study has its scope regarding to the employees motivation to

    work factors and leadership factors are undertaken in this project.

    Motivation is a tool which helps to enhance the performance of the

    workers, and it increases the output of the organization.

    This study involves great significance because it analyses the

    employees motivational level, which gave a great way to the job

    involvement, job commitment.

    Some constraints which are faced by the workers are analyzed and

    the determinants which are consider as essential that makes to

    increase the quality of work.

    2.2 LIMITATIONS OF THE STUDY:

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    Time is considered as one of limiting factor for collecting the

    information from specific category of workers.

    Respondents are refused first while approaching them, but after

    giving explanation they came forward to give response.

    The primary data is collected from the employee during their very

    limited leisure hour

    The respondents are hesitating to answer sensitive questions

    The respondents felt that they dont have any favor by answering

    the questions

    The respondents may not provide correct data due to negligence.

    Bias on the part of the researcher could have occurred.

    2.3 RESEARCH METHODOLOGY

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    Methodology is a plan of action for a research project and explains

    in details how data are collected, analyzed and presented so that they will

    provide meaningful information. This section gives enough background of

    the employee's motivation at work, which are collected from the specific

    category of workers.

    2.3.1 Research design

    The research design adopted for the study is convenience sampling.

    The researches have to describe the present situation in order to know

    about the factors affecting motivation of the employees in Royal Classic

    Mills (P) LTD. Hence descriptive study is adopted.

    2.3.2 Sampling method

    From the total population of 500 employees, I selected 135

    respondents stratified random sampling for this study.

    2.3.3 Data collection method

    The collection of data is considered to be one of the important

    aspects in the research methodology. I collected data through primary as

    well as secondary.

    2.3.4 PRIMARY DATA:

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    Primary data has been collected by means of questionnaire method

    from employees of Royal classic mills.

    2.3.5 SECONDARY DATA:

    The secondary data about the company profile and other details

    were collected from the company website, previous records, websites and

    journals.

    2.3.6 SAMPLE SIZE:

    Sample size refers to the number of items to be selected from the

    population to constitute sample, an optimum sample size is one fulfils the

    requirements of efficiency representatives, reliability and flexibility.

    Keeping all these factors in mind the sample size was taken to be 135.

    2.3.7 Analytical tools used

    The data was tabulated using statistical methods like percentage

    analysis, chi-square test. Bar chart has been used for the graphical

    representation of collected data.

    2.4 REVIEW OF LITERATURE

    Motivation is derived from the word motive.

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    According to BARON (1991) states that motivation is the internal

    processes that activate, guide and maintain behavior (especially goal

    directed behavior).

    ROBERTSON AND SMITH (1985) agree, declaring that motivation

    is a psychological concept related to the strength and direction of human

    behavior. A motive is an inner state that energizes activities or moves

    and directs or channels behavior towards goals.

    Motivated employees put higher performance as compared to other

    employees. The higher performance is must for an organization being

    successful and this performance comes by a motivation. Motivated

    employees stay in the organization and their absenteeism is low.

    High turnover and absenteeism creates many problems in the

    organization. Motivational factors are essential for improve reputation of

    the organization favorably.

    It is important for changes in technology, value system etc., it

    properly motivated they accept, introduce and implemented these

    changes keeping organization on the right track of the progress.

    2.4.1 MOTIVATING WORKING ENVIRONMENT

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    According to Dr.Edwards deming a motivating environment is one

    that gives workers a Sense of pride * in what they do. To show

    supervisors and managers how to build a more Productive work

    environment.

    1. Work factors 2. Leadership factors

    2.4.2 WORK FACTORS:

    1. Reward and recognition 2. Job security 3. Salary / pay

    4. Bonus 5. Promotion 6. Working

    environment7. Personal loyalty 8. Training 9. Team work

    10. Participation in target

    setting

    11. Enough

    resources

    12. Subsidies

    REWARDS AND RECOGNITION:

    Reward and recognition focused on catching people doing things is

    one of the best ways to positively motivating work environment.

    JOB SECURITY:

    Where someones basic needs are threatened he will not be

    responsive to moves directed at another part of the hierarchy. You must

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    find out whether the poor performer has trouble satisfying his more basic

    needs before investigating the higher needs. Worry about living

    accommodation, job security.

    SALARY / PAY:

    Salary and allowances are effective when workers are from lower

    sections of society, or the production is possible, or when productivity is

    easily measurable.

    NON-FINANCIAL REWARDS:

    These are rewards intrinsic to work, for example, job satisfaction,

    delegation, empowerment, etc. studies have indicated that these rewards

    are much more effective than rewards in motivating people.

    PROMOTION:

    It is a good idea to consider career development and where people

    are in their careers when thinking about rewards and recognition.

    WORKING CONDITION:

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    It including relaxing the dress code where appropriate, developing

    areas for socializing, creative thinking, reading and giving employees

    quality to work in (larger desks, quiet, natural lighting etc.

    PERSONAL LOYALTY:

    It is essential for a manager to give each employee a sense of

    playing a dynamic role in something much larger. Indeed, engendering

    loyalty is a key element of motivating workers and thereby increasing the

    overall productivity of operations.

    TRAINING:

    For a fresher it helps to increase their skills or abilities on their

    present job. It is mostly applicable to the low level employee and the

    production sector.

    2.4.3 LEADERSHIP FACTORS:

    The leadership factors are listed below, they are

    Leadership style

    Guidelines

    Work assignment

    LEADERSHIP STYLE:

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    Leadership style influence level of motivation. However, throughout

    a lifetime, changing ambitions and/or leadership style he works under or

    socializes with influences mans motivation. Command-and-control

    leadership drains off ambition while worker responsibility increases

    ambition.

    GUIDELINES:

    Leaders must have coaching skills, not control skills. Motivated

    people have goals and seek ways to achieve them. Efficiency is the result

    of motivated employees.

    WORK ASSIGNMENT:

    An overly controlling style de-motivates and results in poor delivery,

    although intended to boost performance, this style is perceived as lacking

    trust. Eventually individuals lose their motivation to make decisions or act,

    which leaders see as proof of poor performance and so the cycle is

    reinforced. Alternatively, leaders can treat individuals as good performers

    and use a more motivational style allowing greater discretion. Parsing

    output, asking opinions and giving interesting assignments.

    3 ANALYSIS & INTERPRETATION

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    TABLE 3.1

    Table showing the gender of the respondents

    Source: Primary Data

    INFERENCE:

    From the above table it is inferred that 55% of respondents belong

    to the male Category and the remaining 45% of respondents belong to the

    female category of the total sample survey.

    CHART 3.1

    Chart showing the gender of the respondents

    Options No. of Respondents Percentage

    Male 73 55

    Female 62 45

    Total 135 100

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    Male

    Female Male

    Female

    TABLE 3.2

    Table showing the age group of the respondents

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    Source: Primary Data

    INFERENCE:

    From the above table it is inferred that 9% of the respondents

    belong to the age group below 20 yrs, 53% of respondents belong to the

    age group 21 35 years, and 26% of the respondents are in the age

    group of 36 - 45 years and 12% of them belonging to the age group of

    above 46 years.

    CHART 3.2

    Chart showing the age group of the respondents

    Options No. of Respondents Percentage

    Below 20 12 9

    21-35 72 5336-45 35 26

    Above 46 16 12

    Total 135 100

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    Below 20 , 9

    21-35, 53

    36-45, 26

    Above 46, 12

    TABLE 3.3

    Table showing the experience of the employee

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    Source: Primary Data

    INFERENCE:

    From the above table it is inferred that 39% of respondents are

    having 1 to 2 Yrs experience, 18% of respondents have less than 5 Yrs of

    experience, and 32% of respondents have less than 1 Year remaining

    11% of respondent have 6 & above years of experience in the

    organization.

    CHART 3.3

    Chart showing the experience of the employee

    Options No. of Respondents PercentageLess than one year 43 32

    1-2yrs 52 39

    Less then 5yrs 25 18

    6 & above 15 11

    Total 135 100

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    32

    39

    18

    11

    0

    5

    10

    15

    20

    25

    30

    35

    40

    Percentage

    Less than

    one year

    1-2y rs Les s then

    5yrs

    6 & above

    Yea

    TABLE 3.4

    Table showing the satisfaction of the respondents based

    on wages

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    Source: Primary Data

    Inference

    From the above table 32% of the respondents were Neutral, 26% of

    the respondents told that they are satisfied with their salary drawn from

    the Management, 22% of the respondents told that they are highly

    satisfied, 13% of the respondents were dissatisfied.

    CHART 3.4

    Chart showing the satisfaction of the respondents based

    on wages

    Options No. of Respondents Percentage

    Highly Satisfied 30 22

    Satisfied 35 26Neutral 43 32

    Dissatisfied 17 13

    Highly Dissatisfied 10 7

    Total 135 100

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    22

    26

    32

    13

    7

    0

    5

    10

    15

    20

    25

    30

    35

    Percentage

    High ly

    Sat is f ied

    S a t i s fi ed N eu t r a l D i s s a t i s f ied H igh ly

    D issa t is f iedO p t i o n

    TABLE 3.5

    Table showing employees attitude on job security.

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    Source: Primary Data

    Inference

    From the above table it is inferred that 26% of the respondents are

    Neutral, 29% of the respondents agree that they have job security, 28% of

    the respondents strongly agree that their jobs are secured.

    CHART 3.5

    Chart showing employees attitude on job security.

    Options No. of Respondents Percentage

    Strongly agree 37 28

    Agree 40 29Neutral 35 26

    Disagree 13 10

    Strongly disagree 10 7

    Total 135 100

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    Strongly agre

    28%

    Agree

    29%

    Neutra

    26%

    Disagre

    1 0%

    Strongl

    disagre

    7%

    TABLE 3.6

    Table showing the respondents recognition from

    Department

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    Source: Primary Data

    Inference

    From the above table, 19 % of the respondents feel that they are

    highly recognized by the department in every aspect. 36% of the

    respondents are average in this opinion.

    CHART 3.6

    Chart showing the respondents recognition from

    Department

    Options No. of Respondents Percentage

    Excellent 26 19

    good 33 24average 48 36

    Below average 18 13

    poor 10 8

    Total 135 100

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    19

    2 4

    36

    1 3

    8

    0

    5

    10

    15

    20

    25

    30

    3540

    Percentage

    E xc e l len t good average B e low

    average

    poo r

    r e c o g n i ti o n f ro m D e p a

    TABLE 3.7

    Table showing the style of leadership followed by the

    respondents.

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    Source: Primary Data

    Inference

    From the above table it is inferred that 28% of the respondents

    follow Autocratic style, 39 % of the respondents follow democratic style,

    33 % of the respondents follow free reign style,

    CHART 3.7

    Chart showing the style of leadership followed by the

    respondents.

    Options No. of Respondents Percentage

    Autocratic style 37 28

    Democratic style 53 39Free reign style 45 33

    Total 135 100

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    TABLE 3.8

    Table showing the opinion of the respondents about their

    superior guidelines

    Autocratic style

    , 28

    democratic

    style, 39

    free reign style

    , 33

    Autocratic style

    democratic style

    free reign style

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    Source: Primary Data

    Inference

    From the above table it is inferred that 36% of the respondents are

    satisfied by the guidelines given by the superior officers of the

    organization. 24% of the respondents are highly satisfied by the guidelines

    given by them.

    CHART 3.8

    Chart showing the opinion of the respondents about their

    superior guidelines

    .

    Options No. of Respondents Percentage

    Highly Satisfied 33 24

    Satisfied 49 36Neutral 39 29

    Dissatisfied 9 7

    Highly Dissatisfied 5 4

    Total 135 100

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    24

    36

    29

    7

    4

    0

    5

    10

    15

    20

    25

    3035

    40

    Percentage

    Highly

    Satisfied

    Satisfied Neutral Dissatisfied Highly

    Dissatisfied

    guidel ines of superior

    TABLE 3.9

    Table showing the opinion of the respondents about their

    superior encouragements

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    Source: Primary Data

    Inference

    From the above table it is inferred that 33% of the respondents are

    satisfied with the encouragement given by the superiors. 25% of the

    respondents are neutral in this opinion.

    CHART 3.9

    Chart showing the opinion of the respondents about their

    superior encouragements.

    Options No. of Respondents Percentage

    Highly Satisfied 32 24

    Satisfied 44 33Neutral 34 25

    Dissatisfied 14 10

    Highly Dissatisfied 11 8

    Total 135 100

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    24

    33

    25

    108

    0

    5

    10

    15

    20

    25

    30

    35

    Percentage

    Highly

    Satisfied

    Satisfied Neutral Dissatisfied Highly

    Dissatisfied

    employees boosted by superiors

    TABLE 3.10

    Table showing satisfaction level of the respondents about

    the benefits provided by the Management.

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    Source: Primary Data

    Inference

    From the above table it is inferred that 39% of the respondents are

    satisfied with the salary provided by the organization. 24% of the

    respondents are satisfied with the rewards provided by the organization.

    CHART 3.10

    Chart showing satisfaction level of the respondents about

    the benefits provided by the Management.

    Options No. of Respondents Percentage

    Training 20 15

    salary 52 39rewards 33 24

    promotion 18 13

    Others 12 9

    Total 135 100

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    15

    39

    24

    13

    9

    0

    5

    10

    15

    20

    25

    30

    35

    40

    Percentage

    Training salary rewards promotion Others

    benefits expecting

    TABLE 3.11

    Table showing the satisfaction level of respondents about

    the various promotional opportunities

    Source: Primary DataOptions No. of Respondents Percentage

    Highly Satisfied 21 16

    Satisfied 38 28

    Neutral 32 24

    Dissatisfied 24 18

    Highly Dissatisfied 20 14

    Total 135 100

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    Inference

    From the above table it is inferred that 28% of the respondents are

    satisfied with the benefits and opportunity given by the organization for

    promotion. Remaining 24% of the respondents are neutral to this opinion.

    CHART 3.11

    Chart showing the satisfaction level of respondents about

    the various promotional opportunities.

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    1 6

    2 8

    2 4

    1 8

    14

    0

    5

    1 0

    1 5

    2 0

    2 5

    3 0

    H ig h ly S a t is fie dS a tis fie d N e ut ra l D is s a tis fie d H ig h lyD issa t i s f i ed

    oppor tun i t i es fo r p ro

    Percentage

    TABLE 3.12

    Table showing satisfaction level of respondents about the

    reward system

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    Source: Primary Data

    Inference

    From the above table it is inferred that 22% of the

    respondents are satisfied with the rewards provided by the organisation.

    18% of the respondents are not satisfied.

    CHART 3.12

    Chart showing satisfaction level of respondents about the

    reward system

    Options No. of Respondents Percentage

    Highly Satisfied 26 19

    Satisfied 30 22Neutral 37 28

    Dissatisfied 24 18

    Highly Dissatisfied 18 13

    Total 135 100

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    19

    22

    28

    18

    13Highly Satisfied

    Satisfied

    Neutral

    Dissatisfied

    Highly Dissatisfied

    TABLE 3.13

    Table showing satisfaction level of respondents about the

    job security.

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    Source: Primary Data

    Inference

    From the above table it is inferred that 32% of the respondents

    does the job with full involvement and interest.

    CHART 3.13

    Chart showing satisfaction level of respondents about the

    job security.

    Options No. of Respondents Percentage

    Highly Satisfied 23 17

    Satisfied 43 32Neutral 42 31

    Dissatisfied 22 16

    Highly Dissatisfied 5 4

    Total 135 100

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    17

    32 31

    16

    4

    0

    5

    10

    15

    20

    2530

    35

    Percentage

    Highly

    Satisfied

    Neutral Highly

    Dissatisfied

    employees involvement in their job

    TABLE 3.14

    Table showing satisfaction of the respondents regarding

    working condition

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    Source: Primary Data

    Inference

    From the above table it is inferred that 69% of the respondents are

    satisfied with the working conditions and 31% of the respondents are not

    satisfied with the working conditions.

    CHART 3.14

    Chart showing satisfaction of the respondents regarding

    working condition

    Response No. of Respondents Percentage

    Satisfied 93 69

    Dissatisfied 42 31

    Total 135 100

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    Satisfied, 69

    Dissatisfied, 31

    Satisfied

    Dissatisfied

    TABLE 3 .15

    Table showing attitude of the respondents about their up

    gradation

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    Source: Primary Data

    Inference

    From the above table it is inferred that 39% of the

    respondents have the intention to learn new things happening in the

    organization.

    CHART 3 .15

    Chart showing attitude of the respondents about their up

    gradation

    Options No. of Respondents Percentage

    Strongly agree 43 32

    Agree 52 39

    Disagree 25 18

    Strongly disagree 15 11

    Total 135 100

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    Strongly agree

    , 32

    Agree, 39

    Disagree, 18

    Strongly

    disagree, 11

    Strongly agree

    Agree

    Disagree

    Strongly disagree

    TABLE 3.16

    Table showing employees attitude towards food facilities

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    Source: Primary Data

    Inference

    From the above table it is inferred that 31% of the

    respondents feel good regarding subsidized food and store provided by

    the organization.

    CHART 3.16

    Chart showing employees attitude towards food facilities

    Options No. of Respondents Percentage

    Excellent 31 23

    good 42 31average 33 24

    Below average 21 16

    Poor 8 6

    Total 135 100

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    23

    31

    24

    16

    6

    0

    5

    10

    15

    20

    25

    30

    35

    Percentage

    Excellent good average below

    average

    poor

    Table3 .17

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    Table showing the leave facilities provided by the

    organization.

    Source: Primary Data

    Inference

    From the above table it is inferred that 34% of respondents strongly

    agree that leave facilities are provided to higher extend by the

    organization.

    CHART 3.17

    Chart showing the leave facilities provided by the

    organization.

    Options No. of Respondents Percentage

    Strongly agree 46 34

    Agree 62 46

    Disagree 15 11

    Strongly disagree 12 9

    Total 135 100

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    Strongly agree

    , 34

    Agree, 46

    Disagree, 11

    Strongly

    disagree, 9

    Strongly agree

    Agree

    Disagree

    Strongly disagree

    Table3.18

    Table showing opinion of the respondents regarding leave

    sanctioning by the company.

    Options No. of Respondents Percentage

    Satisfied 92 68

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    Satisfied, 6

    Dissatisfied, 3

    Satisfied

    Dissatisfie

    Table 3.19

    Table showing satisfaction of the respondents regarding

    accommodation and rest room

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    Source: Primary Data

    Inference

    From the above table it is inferred that 34% of the respondents are

    highly satisfied with the accommodation and rest room facilities provided

    by the company.

    CHART 3.19

    Chart showing satisfaction of the respondents regarding

    accommodation and rest room

    Options No. of Respondents Percentage

    Highly Satisfied 46 34

    Satisfied 32 24Neutral 31 23

    Dissatisfied 20 15

    Highly Dissatisfied 06 4

    Total 135 100

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    34

    24 23

    15

    4

    0

    5

    10

    15

    20

    25

    30

    35

    Percentage

    Highly

    Satisf ied

    S a ti s fie d N eu tra l D is s a tis fie d H ig hly

    Dissatisf ied

    Table3 .20

    Table showing employee attitude towards the counseling

    of the organization.

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    Source: Primary Data

    Inference

    From the above table it is inferred that 46% of the respondents

    personal problems are shared and solved by the organization through

    counseling techniques.

    CHART 3 .20

    Chart showing employee attitude towards the counseling

    of the organization.

    Options No. of Respondents Percentage

    Strongly agree 52 38

    Agree 61 46Disagree 12 9

    Strongly disagree 10 7

    Total 135 100

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    38

    46

    97

    0

    5

    10

    15

    20

    25

    30

    35

    40

    45

    50

    Percentage

    Strongly

    agree

    Agree Disagree Strongly

    disagree

    Options

    Table3 .21

    Table showing attitude of the respondents related to

    company rules, regulations, procedures, and policies.

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    Source: Primary Data

    Inference

    From the above table it is inferred that 39% of the respondents

    agree and deny to the rules, regulations, procedures and policies of the

    company.

    CHART 3 .21

    Chart showing attitude of the respondents related to

    company rules, regulations, procedures, and policies.

    Options No. of Respondents Percentage

    Strongly agree 48 36

    Agree 53 39Disagree 15 11

    Strongly disagree 19 14

    Total 135 100

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    3639

    1114

    0

    5

    10

    15

    20

    25

    30

    3540

    Percentage

    Strongly

    agree

    Agree Disagree Strongly

    disagree

    CHI-SQUARE TEST

    To test whether there is a significant difference between the annual

    income and the consequences of job stress among the employees.

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    1. Null hypothesis H0 :- There is no significant difference between

    the annual income and the consequences of job stress among the

    employees.

    2. Alternative hypothesis H1 : - There is a significant difference

    between the annual income and the of consequences of job stress among

    the employees.

    Care taken

    by

    company

    Employees involvement in their job

    Highly

    satisfied

    Satisfied Neutral Dis-

    satisfied

    Highly

    dissatisfied

    Total

    Strongly

    agree

    10 17 15 8 2 52

    Agree10 20 19 12 0 61

    Disagree1 3 5 1 2 12

    Strongly

    disagree

    2 3 3 1 1 10

    Total23 43 42 22 5 135

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    The expected frequencies are given below:

    Care

    taken by

    company

    Employees involvement in their job

    HS S NEU D HD Total

    Strongly

    agree

    10 8.8 17 16.6 15 16.2 8 8.5 2 1.92 52

    Agree10 10.4 20 19.4 19 19 12 9.9 0 2.25 61

    Disagree1 2.04 3 3.82 5 3.7 1 1.95 2 0.4 12

    Strongly

    disagree

    2 1.7 3 3.2 3 3.1 1 1.62 1 0.37 10

    Total23 43 42 22 5 135

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    CALCULATION OF TEST STATISTIC: - TABLE FOR 2

    Oi Ei Oi-Ei (Oi-Ei)2 (Oi-Ei)

    2/Ei

    10 9 1 1 0.110 10 0 0 01 2 -1 1 0.52 2 0 0 017 17 0 0 020 19 1 1 0.053 4 -1 1 0.253 3 0 0 015 16 -1 1 0.0619 19 0 0 05 4 1 1 0.25

    3 3 0 0 08 8 0 0 012 10 2 4 0.41 2 -1 1 0.51 2 -1 1 0.52 2 0 0 00 2 -2 4 22 1 1 1 11 0 1 1 0

    2cal =

    5.61

    Level of significance = 0.05

    Critical value

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    2tab = 2

    0.05, (n-1)

    = 20.05, (20-1)

    = 20.05, 19

    = 30.144

    Interpretation

    Since the calculated chi-square value (5.61) is less than the

    tabulated chi-square value (30.144), the Null hypothesis H0 is accepted

    and the alternative hypothesis H1 is rejected. Hence there is no significant

    difference between employee involvement in the job and care taken by the

    company towards employees personal problem.

    4.1 FINDINGS

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    Most of the respondents (55%) are male.

    Majority of the respondents (72%) are 21 35 age groups

    Most of the respondents (52%) are coming under the experience

    group 1 to 2 years only.

    Most of the Respondents (32%) are satisfied with the reward

    system.

    32% of the respondents are Neutral with their salary drawn from the

    Management. but also few expecting more

    29% of the employees agree that they have job security

    19% of the employees are excellent in the recognition of the

    department.

    36% of the respondents are satisfied with the guidelines given by

    the superiors.

    33% of the respondents are satisfied with the encouragement given

    by the superiors.

    Most (39%) of the employees expectation is salaries from the

    management.

    28% of the employees are satisfied with the opportunities for

    promotion.

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    28% of the respondents are neutrally agreed with the reward

    system.

    32% of the respondents have full involvement and interest in doing

    their job.

    69% of the respondents are satisfied with the working condition of

    the organization.

    39% of the respondents have the intention to learn new things

    inside the organization.

    Most (39%) of the employees agree that the organization follow

    democratic leadership.

    34% of respondents strongly agree that leave facilities are provided

    to a higher extend.

    34% of the employees are highly satisfied with the organization

    facilities like accommodation and restroom.

    46% of the employees personal problems are shared and solved

    by the organization through counseling techniques.

    Rules, regulations, procedures and policies of the company are

    agreed by the employees to the most (39%)

    Promotions to the talented employees can be implemented.

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    4.2 SUGGESTION

    Nearly one third of the workers are not satisfied with the benefits

    provided by the organization. They are expecting monetary

    rewards and salary hikes. So company has to consider the

    experienced workers performance and provide rewards for the

    satisfaction for employees.

    Employees are not satisfied with up gradation of their knowledge

    through training so company has to provide such a facility to them.

    The organization has to concentrate on retaining the employees in

    order to control the attrition rate. It will control the unwanted

    expenditure for recruitment and training.

    Most of the workers are unaware about the companys redressal

    grievance committees function. So company, they have to give

    awareness program to the employees about the functions and

    benefits of the grievance redressal committee.

    Increase in allowance for night shift may motivate the employee to

    improve their job involvement.

    Company try to improve the their participative leadership style with

    the help of the employees

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