introduction our quality policy we at compucare are committed to…. superior product quality &...

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Page 1: INTRODUCTION OUR QUALITY POLICY We at COMPUCARE are committed to…. Superior product quality & excellent customer service. Superior product quality &
Page 2: INTRODUCTION OUR QUALITY POLICY We at COMPUCARE are committed to…. Superior product quality & excellent customer service. Superior product quality &

INTRODUCTIONINTRODUCTION

Page 3: INTRODUCTION OUR QUALITY POLICY We at COMPUCARE are committed to…. Superior product quality & excellent customer service. Superior product quality &

OUR QUALITY POLICYOUR QUALITY POLICY

We at COMPUCARE are committed to….We at COMPUCARE are committed to….

• Superior product quality & excellent customer Superior product quality & excellent customer service.service.• Exceed Customers’ expectation and Excel in Exceed Customers’ expectation and Excel in quality through world class, innovative & cost quality through world class, innovative & cost effective products. effective products. • Promote the quality of employees by Promote the quality of employees by continuously upgrading their skill. continuously upgrading their skill. • Involve all employees in pursuit of excellent Involve all employees in pursuit of excellent customer services. Review and enhance the system customer services. Review and enhance the system to international standards and best practices.to international standards and best practices.

Page 4: INTRODUCTION OUR QUALITY POLICY We at COMPUCARE are committed to…. Superior product quality & excellent customer service. Superior product quality &

OUR VISION, MISSION & GOAL

• Provide world class services, and quality products

• Provide the products with great technical and commercial values to the customer.

• Spread our points of sales and service in all major cities of India and important countries of the world.

• Increase contribution of IT software business in web applications and IT projects.

MissionVision

•Any product related to security, based in electronics and IT would be in our product range for all types of customers : Government, Corporate, SME and Home.

•Step up to form a private limited company in 1 year and then on to public limited in next 5 years.

•All team members would be partners in the company.

•Growth of the company targeted to be exponential.

Goal

• A company with innovative products, innovative management and innovative ideas which can be helpful to a customer to improve his business, improving overall life of all team members and give this world something which can be memorable for ever.

Page 5: INTRODUCTION OUR QUALITY POLICY We at COMPUCARE are committed to…. Superior product quality & excellent customer service. Superior product quality &

We have 40% of our business from existing customers. This shows the level of satisfaction among customersProven

We have developed specific software for Indian customers, apart from all the standard software. Main advantage is : it can be customized as per your requirement.

We give 30 days’ money back guarantee for evaluating our products . We also give 6 EMI scheme  for easy payment facility & during this period if customer feels that the product is not useful, he can return it back to us. We are confident that no one will exercise this option.

WHY COMPUCARE?

Best value for money : we test our products thoroughly and go out of way for any special service needs. The customer gets the best of both : Product and After sales support.

Page 6: INTRODUCTION OUR QUALITY POLICY We at COMPUCARE are committed to…. Superior product quality & excellent customer service. Superior product quality &

OUR STRENGTH & MANPOWER

1. Having 60 dedicated young professionals .

2.Compucare team includes enthusiastic , honest & experienced people.

3.Very ideal & exclusive environment for creative and skilled professional engaged in development field.

Manpower

1. ISO 9001:2008 certified company

2. More than 4000 installed base

3.Repeat order, from most of our customers, is the measuring scale of our service as well as growth.

4.Innovation for the benefit of customer's business and life style is main aim of the company

Strength

2211

Page 7: INTRODUCTION OUR QUALITY POLICY We at COMPUCARE are committed to…. Superior product quality & excellent customer service. Superior product quality &

OUR INFRASTRUCTURE

•Corporate office located at Vadodara

•Majority staff operating from CO, having 5000 square feet area and housing all the six departments

•Presence in Mumbai, Ahmedabad, Surat and Bhavnagar

•Planned to start Bangalore office by Nov-2011

Page 8: INTRODUCTION OUR QUALITY POLICY We at COMPUCARE are committed to…. Superior product quality & excellent customer service. Superior product quality &

OUR CUSTOMERS

Page 9: INTRODUCTION OUR QUALITY POLICY We at COMPUCARE are committed to…. Superior product quality & excellent customer service. Superior product quality &

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OUR MILESTONES

Page 10: INTRODUCTION OUR QUALITY POLICY We at COMPUCARE are committed to…. Superior product quality & excellent customer service. Superior product quality &

Time Attendance & Access Control SystemTime Attendance & Access Control System

Fire Alarm System

Wireless Calling SystemWireless Calling System

CCTV SurveillanceCCTV Surveillance

Intrusion and Motion Detection systemIntrusion and Motion Detection system

Home Security SystemHome Security System

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OUR PRODUCTS RANGE

Fire detection systemFire detection system

Page 11: INTRODUCTION OUR QUALITY POLICY We at COMPUCARE are committed to…. Superior product quality & excellent customer service. Superior product quality &

This system is Used to identify a person with his/her unique physiological characteristics.

Facial recognition and Fingerprint based Biometrics, combined with IT technology, is used as a form of

- identity access management and - access control.

UNIQUE FEATURES:UNIQUE FEATURES:• Universality • Uniqueness• Permanence• Collectability• Performance• Acceptability

TIME ATTENDANCE SYSTEM

Page 12: INTRODUCTION OUR QUALITY POLICY We at COMPUCARE are committed to…. Superior product quality & excellent customer service. Superior product quality &

TIME ATTENDANCE SYSTEM

• Advance FP• Classic FC• Classic FCU• Classic FCL• Classic FCUL• Classic CPU• Face Finger• iClassic

Page 13: INTRODUCTION OUR QUALITY POLICY We at COMPUCARE are committed to…. Superior product quality & excellent customer service. Superior product quality &

PTZ/SPEED DOME CCTV

• 35x or 22x optical zoom, 16x digital zoom• 128 present points• D&N Option• OSD• Remote Control via RS-485• IP 66 & above

Page 14: INTRODUCTION OUR QUALITY POLICY We at COMPUCARE are committed to…. Superior product quality & excellent customer service. Superior product quality &

• IP with INFRARED• IP with one way audio• IP with two way audio• Resolution• Compression• Network Protocols

IP CCTV

Page 15: INTRODUCTION OUR QUALITY POLICY We at COMPUCARE are committed to…. Superior product quality & excellent customer service. Superior product quality &

IR CCTV

• 10 – 80 m range of IR LEDS• 420/520 TVL• 850 nm wavelength• NTSC/PAL System

Page 16: INTRODUCTION OUR QUALITY POLICY We at COMPUCARE are committed to…. Superior product quality & excellent customer service. Superior product quality &

SPECIAL CCTV

• Mini Dome• Bullet Camera• PIR camera• Vandal proof• Hidden/Spy

Page 17: INTRODUCTION OUR QUALITY POLICY We at COMPUCARE are committed to…. Superior product quality & excellent customer service. Superior product quality &

STANDARD BOX & DOME CCTV

• Mini Dome• Box • 420/520/600 TVL• Resolution• HAD CCD Sensor

Page 18: INTRODUCTION OUR QUALITY POLICY We at COMPUCARE are committed to…. Superior product quality & excellent customer service. Superior product quality &

DIGITAL VIDEO RECORDER

• 4/8/16 Channel• Resolution• Compression• HDD • GUI• OSD• CCTV on Mobile

Page 19: INTRODUCTION OUR QUALITY POLICY We at COMPUCARE are committed to…. Superior product quality & excellent customer service. Superior product quality &

FIRE ALARM SYSTEM

LPGLPGIt can detect natural gas and propane gas

SMOKESMOKE It can detect smoke & give alarm

FIRE PANELFIRE PANEL

• LCD Display• Multiple Zone

Display

INDICATORSINDICATORS

• AUDIO VISUAL AUDIO VISUAL INDICATORINDICATOR

Indicates the detector output in the form of LED light or sound of hooter.

Page 20: INTRODUCTION OUR QUALITY POLICY We at COMPUCARE are committed to…. Superior product quality & excellent customer service. Superior product quality &

• Online service support is available during office hours

• On call support :– Currently our service staff is available

between 0900 – 1800 hours– 24x7 hours service support planned from 1st

April 2012

OUR SERVICE

Page 21: INTRODUCTION OUR QUALITY POLICY We at COMPUCARE are committed to…. Superior product quality & excellent customer service. Superior product quality &

BUSINESS LOCATION

CORPORATE OFFICECORPORATE OFFICE

VADODARA203-210, Bombay Shopping Center, 2nd Floor, R.C.Dutt Road, Race Course, Vadodara, Gujarat, India

Contact no. :+91-265-2353862       +91-9601999924   +91-9898090825     E-mail : [email protected]

BRANCH OFFICESBRANCH OFFICES

MUMBAIMUMBAI9, Ami Co-Op. Hsg. Society, Carter Road No. 8, Borivali (East),Mumbai 400 066Contact no.:Contact no.: +91-9987720598.

AHMADABADAHMADABADB/9 Anand Society, Nr. Pooja Vidhyalaya, CTM Cross road, AhmadabadContact no.:Contact no.:  +91-9898090830.  

SURATSURAT206,Aksharvasta complex, Opp.library, Naranpura, Surat Contact no.:Contact no.: +91-9898090836.

BHAVNAGARBHAVNAGARNew LIG, 23, ANANDNAGAR, BHAVNAGAR.Contact no.:Contact no.: +91-9898090827. 

www.compucareindia.comwww.compucareindia.com