introduction of exotissimo travel (thailand) ltd
TRANSCRIPT
Experts in Asia-In Asia
Company Overview - January 2012
EXO COMPANY OVERVIEWExotissimo Travel Is A Leading Inbound Tour Operator And Destination Management Company To Vietnam, Cambodia, Laos, Myanmar, Thailand, Indonesia And Japan.
We Organize Everything From Tailor-made Tours For Individual Travelers To Memorable Incentive Trips For Hundreds Of Employees.
A BRIEF HISTORY
Exotissimo Travel Established In Ho Chi Minh City In January 1993 As The First European Invested Joint-venture Company Operating In Tourism In Vietnam . Since Then We Have Grown Into A Network Of 19 Operations Offices With Dedicated Sales Teams Around The World.
OUR DESTINATIONS
VietnamCambodiaThailandMyanmarLaos IndonesiaJapan
OUR NETWORKExotissimo Travel Group employs a team of over 550 travel professionals in our 19 operations offices.
ThailandBangkok
Chiang MaiPhuket
VietnamSaigonHanoi
Danang
CambodiaPhnom PenhSiem Reap
IndonesiaSanur, Bali
MyanmarYangon
MandalayBaganHeho
ThailandBangkok
Chiang MaiPhuket
LaosVientiane Luang Prabang
Pakse
As we enter our 20th year of operation in Southeast Asia and Japan, Exotissimo continues
to deliver genuine value to our partners and improve upon the qualities that make us great. Our commitment to operating with the highest
standards of service and professionalism as well as offering and executing seamless travel
experiences is the reason why Exotissimo stands above the rest.
EXOTISSIMO PROFILES
Olivier Colomes – Co - Founder and Chief Executive Officer
Originally hailing from France, Olivier has been based in Asia for over 8 years. As co-founder of Exotissimo Travel, Olivier has grown the company from strength to strength from it’s inception in 1993 in Ho Chi Minh City.
EXOTISSIMO PROFILES
Hamish Keith – Chief Operations Officer
Hamish Keith is a long-term resident of Asia, calling Bangkok his home for over twenty years and actively oversees Exotissimo’s product development to ensure we are offering the most Experience lead tours in the market.
Hamish has extensive experience in the industry having launched travel brands in Asia before joining Exotissmo as General Manager for Exo Thailand’s launch in 1993.
EXOTISSIMO PROFILES
Ron Dreyer – Vice President Sales – North America
Ron has an extensive and thorough knowledge of the travel industry derived from previous tenures with employers including G Adventures, Langham Hotels International and Marriott International.
Based in Florida, Ron is passionate about travel is Asia and holds a deep knowledge of Exotissimo’s seven destinations. Ron manages relationships with Exotissimo clients throughout the US and Canada.
WHY CHOOSE EXOTISSIMO AS YOUR TRAVEL PARTNER IN ASIA? The strength of our network
Exotissimo employs a team of over 550 travel professionals across 17 wholly owned operations offices. Wherever your clients our team is close by taking care. Professional organisation
We use internationally-recognised, fully-integrated travel software TOURPLAN and our reservations and operations teams receive complete and regular professional training. Our organization allows us to deliver a fast and consistent service as well as seamless itineraries through five-countries. Top quality service on the ground
We are committed to providing the highest quality of service possible in our destinations. We have a strong guide training program, use the best vehicles
and work only with preferred suppliers all subject to regular and rigorous inspections. Our experience in Asia
We have been operating in Indochina since the region opened up to tourism 19 years ago. We consider ourselves travel pioneers and all our staff live and work in the region
WHY CHOOSE EXOTISSIMO AS YOUR TRAVEL PARTNER IN ASIA?We understand your needs
Our international management team hail from all across Europe and North America and have enormous collective experience in the travel industry. We are able to understand your needs quickly and are always on hand to solve any problems and smooth any misunderstandings.
A truly creative travel company
We pride ourselves on our creativity and have developed product departments in each destination to develop unique programs and itineraries to help our clients stay ahead of the field.
Specialised teams and personal service
Although we have grown into a big company we have a small company mentality. We have developed small specialised teams to handle each market segment and group of clients to deliver the personal service you deserve.
References
We work with some of the world’s top travel companies and can provide you with a list of references if necessary. Our target client is a small to medium sized tour operator offering cultural tours, adventure tours.
EXISTING CLIENTS
EXOTISSIMO IS FULLY COMMITTED TO DEVELOPING, OPERATING AND MARKETING TOURISM IN A SUSTAINABLE MANNER.
The Exo Foundation-Our charitable fund to aid local organizations
Encouraging Cultural Respect
Treading Lightly
Supporting local charities
Working with locals to develop community-based tourism projects
Exo Cares- A booklet filled with responsible travel tips given to all of our clients
Travel Trade Website A comprehensive online platform allowing access to all tariffs, tours, training tools and factsheets.
The Proguide Exotissimo’s annual brochure for travel professionals
Horizons Our inspirational tri-annual magazine full of travel tips, new products and destinational advice.
ENL Our monthly Electronic Newsletter bringing you up to the minute developments in seven destinations.
Training Presentations Regularly updated power points on product training can be accessed through our Travel Trade site.
Webinars Weekly online training sessions are available for all of our clients covering a range of topics across
seven destinations.
Global Sales Teams Our sales managers are available around the world for training and general sales support.
SALES SUPPORT
PROFESSIONAL INDEMNITY INSURANCE
The Exotissimo Travel Group holds Professional Indemnity Insurance with the QBE Insurance Company Limited
OUR COMMITMENT TO YOU
Access to our private network
An inside track to Asia
Personalized journeys
Unparalleled Service
Total Flexibility
Informed advice
Specially-trained consultants
Top quality service on the ground
Responsible and ethical travel
Exotic
Exciting
Exceptional
Extraordinary
EXOTISSIMO TRAVEL GROUP
EXOTISSIMO TRAVEL VIETNAM:Tel: (84 8) 825 1723 - Fax: (84 8) 829 5800 E-mail: [email protected]
EXOTISSIMO TRAVEL CAMBODIA:Tel: (855 23) 218 948 - Fax: (855 23) 426 586 E-mail: [email protected]
EXOTISSIMO TRAVEL LAOS: Tel: (856 21) 241 861 - Fax: (856 21) 252 382 E-mail: [email protected]
EXOTISSIMO TRAVEL MYANMAR: Tel: (95 1) 255 266/427/429 - Fax: (95 1) 255 428E-mail: [email protected]
EXOTISSIMO TRAVEL THAILAND: Tel: (66 2) 636 0360 - Fax: (66 2) 636 0363E-mail: [email protected]
EXOTISSIMO TRAVEL INDONESIATel: (62 361) 288 821 - Fax: (62 361) 287 073E-mail: [email protected]
EXOTISSIMO TRAVEL JAPANTel: (81 3) 5772 8182 Fax: (81 3) 3470 5540 Email: [email protected]
EXOTISSIMO SALES OFFICES
EXO TRAVEL FRANCE40 Bis, Rue Du Fg Poissonnière75010 ParisFRANCETel: (33 1) 49 490 360E-mail: [email protected] EXO TRAVEL SPAINC/Santa Maria 32 4º A08340, Vilassar de Mar, BarcelonaSPAINTel: (34 93) 759 8161E-mail: [email protected] EXO TRAVEL GERMANYKantstrasse 80, D- 10627 BerlinGERMANYTel: (49 30) 31 80 57 55E-mail: [email protected] EXO TRAVEL AUSTRALIAPO Box 726, Beaconsfield , VIC 3807AUSTRALIATel: (61) 430 325 892E-mail: [email protected] EXO TRAVEL NORTH AMERICATel: (1-312) 613 1600Toll-free: (1 877) 396 8687 – (1 877) EXO TOURE-mail: [email protected]
