Introduction of ERP

Castles Within Enterprises

Sales Inventory

Billing Payment

Delivery

ERP (Enterprise Resource Planning) comprises of a commercial software package that promises the seamless integration of all the information flowing through the company - financial, accounting, human resources, supply chain and customer information

--- T.J. Davenport, Harvard Business Review, July-Aug., 1998

What is ERP?

A collection of software programs which ties together all of an enterprise’s various functions -- HR, finance, manufacturing, sales, etc. This software also provides for the analysis of this data to plan production, forecast sales, analyze quality, and so on.

--- www.peoplesoft.com

What is ERP?

九大循環十六大分工體系之整合

Unifying with ERP Systems

Sales

PaymentDistributionBilling

Inventory

ERP

Pre-SalesActivity

Sales OrderProcessing

DeliveryBilling

PaymentInventory

Availability

- Mailing List- Phone Calls- Inquiries- Quotations

- Standard Order- Internet Order- Rush Order- Scheduling Agreement

- Make/Buy- Stock on-hand- Replenishment (PO, MRP)- Alternate Warehouse

- Picking- Packing- Shipping- Goods Issue

- Invoices- Credit & Debit Memos- Posting Data to Receivables

- Accounts Receivable- Application of Payment

ERP

Unifying with ERP Systems

銷售計劃

來料加工

客戶訂單

計劃變更

出貨申請訂單變更

出貨完成

料品建檔 OPTION件產品研發

BOM料表設計變更

QA品保

採購變更

IQC暫收請購單

廠內自製

途程檢驗途程移轉

外包繳驗

外包檢驗成品檢驗送貨待驗

授信管制

委外加工生產領料

主排程M.P S

完工入庫

AC

RE

進料檢驗

RE

驗收入庫

AC

交貨通知JIT

製造通知

足夠

備料需求 採購單

廠外檢驗

製程檢驗工令移轉

ROUTING

C.R.P 緊急催料不足MRP運算

MRP數據 製造指令

RUN CARD

生管排程 MRP2模擬委外工令

IE ERP NERVOUS SYSTEM 產業經營管理中樞神經網路資訊管理系統

The Definition of ERP

ERP System are integrated, enterprise wide systems which automate core corporate activities such as manufacturing,human resources, finance and supply chain management.

The History and Future of ERP

MRP (Material Requirements Planning)

MRP2 (Manufacturing Resources Planning)

ERP (Enterprise Resources Planning)

TEI (Total Enterprise Integration)

1960s

1970s

1990s

2000s

Accounting:A/P,A/R,GL

Std Cost

Purchasing

ProductionActivity Control

InventoryMgt

CRP

MasterScheduling

CustomerService

Order EntryForecasting

MaterialRequirements

Planning

Human Resources

MfgEng’g

MaintenanceManagement

Quality Management

AdvancedCosting

Environ-mental

MESAdvanced

Planning &Scheduling

Full JITSupport

FieldService

Logistics &Distribution

Full SalesSupport

SupplyChain

Exec. DecisionSupport

Sales & Ops

Planning

R&D

ProductionEngineering

FinancialPlanning

EnterpriseProduction

Systems

StrategicPlan

Marketing

DemandManagement

SupplyChain

Execution

CRM

Total Enterprise Integration (TEI)

ERP

MRP II

Source: APICS

An ERP Market Growth Forecast

0

10

20

30

40

50

60

70

1 2 3 4 5 61998 1999 2000 2001 2002Annual compound-growth rate: 32% per year

Global license revenue in billions of dollars

Source: AMR Research, Boston

系統整合市場凌駕套裝軟體

232.03

300.25

372.31

0

100

200

300

400

1997 1998 1999

套裝軟體

系統整合

市場規模（新台幣億

元）

時間（年）資料來源：資策會 MIC ITIS ， 2000 年 1 月

我國軟體產業發展現況我國軟體產業發展現況

天下雜誌天下雜誌 400400大製造業大製造業 ERPERP需求分析需求分析

1998 年分析資料

Why An ERP?

Y2K Compliance

Replace Aging IT Infrastructure•Support future business need•With an inefficient and unreliable collection of incompatible system•Reduce their operating costs•To produce improvements in specific processes•Standardize processes to ensure quality and predictability in their global business interests•Offer data visibility and update data continuously, which helps managers make better business decisions