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TRANSCRIPT
Only for use by UniForum members
Introduction for Survey Respondents
to the UniForum Activity Survey
3 July 2015
CONFIDENTIAL
Workshop document
This material is solely for the use of client personnel. No part of it may be
circulated, quoted or reproduced for distribution outside the client organisation
without prior written approval from Cubane Consulting Pty Ltd.
This material was prepared for discussion with the client. It is an incomplete
record without the verbal commentary.
Cubane Consulting
Practical solutions
Indicates a slide that will be
presented in the Survey
Respondent training
sessions.
CONDITIONS OF USE OF THIS MATERIAL
The UniForum materials including the UniForum Activity Description Framework
and Survey Tool are proprietary. As a member of UniForum, your institution is
permitted to use these tools and materials to support its participation in the forum’s
activities. These materials are not to be altered or used for any other purposes.
Under no circumstances may any part of this material be circulated, quoted or
reproduced for distribution outside your Institution.
For further information regarding this material or the activities of UniForum please
contact:
Dr Edward Curry-Hyde
Cubane Consulting Pty Ltd
3 July 2015 2
INTRODUCTION FOR SURVEY RESPONDENTS TO THE UNIFORUM ACTIVITY SURVEY
§ What is the UniForum program?
§ Who is involved in running this at your University?
§ What is required of you as a respondent in the UniForum Activity Survey?
§ What is the UniForum Activity Framework?
§ How should you allocate time to activities?
§ Where can you get further information
3 July 2015 3
The UniForum program allows management to make informed choices to improve the efficiency and effectiveness of services that support the university’s teaching and research program
OBJECTIVES OF THE UNIFORUM PROGRAM…
….are to help your university:
§ Understand how support services are staffed across the university
§ Understand to what extent services are staffed by generalists versus specialists
§ Identify opportunities to improve the way services are delivered across the
university
§ Prioritise where to invest effort in improving service delivery
3 July 2015 4
UNDERSTANDING THE SUPPORT SERVICE RESOURCING ACROSS A UNIVERSITY
• Typically the Central Services Division
staffing for a service is known…
• …however the staffing for that service in
other parts of the university is often
unknown
• The survey you have been asked to assist
with will identify the contributions of
professional staff in your area to the 140+
activities that support teaching and
research at your university
3 July 2015
The starting point of the UniForum program is to identify the full staffing capacity and costs that support the functions (and their component activities) across all parts of the university
Source: UniForum Database; Cubane analysis
Employing location for the HR Function
% of wFTE engaged to support the Function
U1
6
U1
7
U0
4
U1
2
U0
7
U1
4
U0
8
U1
5
U1
0
U0
5
U0
6
U0
2
U0
1
U1
3
U0
9
U1
1
Institute
Schools &Research
Faculty Centres
Other CentralDivisions
Central HRDivisionCentral HR
Resourcing of a function
outside of the central
service division is often
hard to determine
Resourcing of a
function by the central
service division is
typically well known
Office of Academic Div.
Units within Acad. Div.
Research Institutes
5
All the university’s professional, technical and general personnel are covered by the UniForum Activity Survey
UNIFORUM ACTIVITY SURVEY SCOPE
§ Includes all professional, technical and general personnel employed by the
University:
• All employment classifications (e.g. open-ended, fixed term, casual)
• All staff on extended leave types, i.e. maternity/paternity, parental leave
• All non-academic staff irrespective how what their funding source is
§ A small number of staff on academic contracts so as to make sure all
universities are covering an equivalent scope
§ All divisions of the university, i.e. all academic and service divisions
3 July 2015 6
INTRODUCTION FOR SURVEY RESPONDENTS TO THE UNIFORUM ACTIVITY SURVEY
§ What is the UniForum program?
§ Who is involved in running this at your University?
§ What is required of you as a respondent in the UniForum Activity Survey?
§ What is the UniForum Activity Framework?
§ How should you allocate time to activities?
§ Where can you get further information
3 July 2015 7
A number of people at your University are involved in running this exercise
STAFF SUPPORTING YOUR UNIVERSITY’S INVOLVEMENT IN THE UNIFORUM PROGRAM
§ Your University is represented in the Russell Group Benchmarking Consortium
by a member of your University’s Senior Leadership Team; they are the
Executive Sponsor in the program
§ The data collection exercise you are engaged in is being run by a small team
appointed by your Executive Sponsor, led by the university’s appointed “Survey
Administrator”; they will be able to provide support for you during this exercise
§ You will most likely have received a request to participate in this collection by
someone from within your area of the university, they have been designated by
your University as Primary Contacts
§ A Primary Contact’s role is to help the University identify Respondents like
yourself and…
§ …to assist the Survey Administration team with reviewing the results that come
back from the Respondents like yourself in their area
3 July 2015 8
INTRODUCTION FOR SURVEY RESPONDENTS TO THE UNIFORUM ACTIVITY SURVEY
§ What is the UniForum program?
§ Who is involved in running this at your University?
§ What is required of you as a respondent in the UniForum Activity Survey?
§ What is the UniForum Activity Framework?
§ How should you allocate time to activities?
§ Where can you get further information
3 July 2015 9
In the “survey” you will be asked to provide three pieces of information for the staff listed in your area before you can submit your survey
SURVEY TASKS
1. Provide a percentage time allocation to activities for every person listed in your
area
2. Provide the number of direct reports (if any) each person is responsible for
3. Provide the reporting level each person is on within the organisation unit they
are employed by
4. Submit your Survey!
3 July 2015 10
SUMMARY OF TIME ALLOCATIONS
3 July 2015
The Time Allocation Summary screen provides an overview of all staff in your area; the information presented can be sorted to assist you when coding records
Your university will decide which
information / fields to display here –
your screen may therefore look different
Each row is a
person in a role
If multiple people engage in the
same activities, they can be
selected and coded together
11
Your list has been generated using the university payroll information, and shows each person employed in the list of Organisation Units you are coding for
STAFF LISTED IN YOUR SURVEY AREA
§ Permanent staff who were on extended leave (maternity leave, sick leave etc.) –
allocations of their time will be applied only to the period they were at work
during the survey period
§ Temporary replacements for staff on extended leave periods will also be
included if they were on the payroll – their time should be allocated accordingly
§ Staff with concurrent or higher duties positions (these may appear as records in
your list in addition to the record for their substantive position)
§ Casual employees who only worked part-time
3 July 2015 12
CODING TIME ALLOCATIONS
3 July 2015
In the first step, for each staff member on your list, you will need to navigate through the functions to find appropriate activities to which to allocate that person’s available time
Enter the percentage
of time spent on each
activity
Total of all activities
must add up to 100%
20
….further 8 functions
13
REPORTING RELATIONSHIPS INFORMATION CAPTURE
3 July 2015
For the second and third steps you use the ‘Reporting Relationships’ section of the survey to record the information required for each record
The two questions requiring
a response are detailed on
the following pages
Two questions need a
response – these are
detailed on the next pages
As before, if multiple people
have the same responses to
these questions, they can be
selected and coded together
14
Providing accurate responses for the Direct Reports question requires a clear understanding of how many staff report into a specific role
DIRECT REPORTS: GUIDANCE ON CONSISTENT CODING FOR DIRECT REPORTS
3 July 2015
Accounts
CFO’s Office
Chief Financial
Officer
Deputy CFO &
Controller
Manager,
Fin. ProjectsAccounts
Manager
Credit and A/R
Officer
A/P Team
Leader
A/R Clerk
Budgeting
Fin’l Planning
Manager
Manager,
Budgeting
Planning
Analyst
Budgeting
Analyst
Dir, Planning &
Projects
Assoc.Dir,
Projects
Business
Analyst
Project OfficerA/P Clerk
A/P Clerk A/R Clerk
EA to CFO
Budgeting
Analyst
Example 1: Deputy
CFO & Controller has 3
Direct Reports
1 2 3
Example 2: Fin’l
Planning Manager
has 2 Direct
Reports
1 2
15
Chief Financial
Officer
Deputy CFO &
Controller
Manager,
Fin. Projects
Dir, Planning &
Projects
Assoc.Dir,
Projects
Business
Analyst
Project Officer
EA to CFO
The Project Officer is coded
as a “5” relative to the CFO
1
2
3
4
5
Responding to Question 2: Relative Management Level, requires an understanding of each record’s position relative to the most senior professional staff member in the Organisation Unit
CODE RESPONSES: IDENTIFYING RELATIVE MANAGEMENT LEVELS
3 July 2015
Accounts
Manager
Credit and
A/R Officer
A/P Team
Leader
A/R ClerkA/P ClerkA/P Clerk A/R Clerk
Organisation Unit: Accounts
1
2
3
The A/R Clerk is coded as
a “3” relative to the
Accounts Manager
Code the person relative to the
most senior professional staff
member in their Org Unit
Code for the Org
Unit name displayed
in UFAST
Accounts
Code for the Org
Unit name displayed
in UFAST
Organisation Unit: CFO’s Office
16
CODE RESPONSES: IDENTIFYING RELATIVE MANAGEMENT LEVELS (CONT.)
3 July 2015
Responding to the Relative Management Level question requires extra care where academics are in management positions and when coding PA/EA positions
Academic Staff
Prof/Gen’l Staff
Academic Unit: (e.g. a School or a Department)
Head of
School
School
Manager
UG Teaching
Administrator
Personal
Assistant
PG Teaching
Admin
1
2
2Principal
Investigator
Research
Assistant
Laboratory
Assistant
2
3
Laboratory
Manager
1. The PA/EA reporting to the
Head of School is coded as a ‘2’
2. The School Manager reporting
to the Academic Head of School
is the most senior professional
staff member and is coded as a ‘1’
There are three special cases
which apply within Academic Units
3. Professional Staff managed by
Academics/Principal Investigators in the
academic unit are coded ‘2’ for the most
senior professional staff member
17
INTRODUCTION FOR SURVEY RESPONDENTS TO THE UNIFORUM ACTIVITY SURVEY
§ What is the UniForum program?
§ Who is involved in running this at your University?
§ What is required of you as a respondent in the UniForum Activity Survey?
§ What is the UniForum Activity Framework?
§ How should you allocate time to activities?
§ Where can you get further information
3 July 2015 18
ACTIVITY DESCRIPTION FRAMEWORK: FUNCTION AND ACTIVITY SUMMARY
3 July 2015
The Activity Description Framework consists of 142 activities that roll up to 12 Functions; a high-level review of each Function is provided in this section
Function Activities
01. Governance 13
02. Finance 8
03. Human Resources 6
04. Information Technology 21
05. Facilities Management 13
06. Student Support & Services 24
07. Community Engagement 19
08. Teaching Support 5
09. Research Support 10
10. Library 7
11. General Administration 6
12. Other Activities 10
Total 142
19
USING THE ACTIVITY EXAMPLES OF INCLUSIONS AND EXCLUSIONS
3 July 2015
Each activity has a detailed description of what it includes and what it excludes; this information is available to you on-line in the activity coding screen, you can also download the full list using a link at the end of this document
3. Human Resources
Code Description Examples - Inclusions and Exclusions
HR07 Provide advice on
staffing related
activities
Includes: Advising on staffing strategy and organisational
change; Advising on workforce plan development,
recruitment options, job design, pay classifications,
succession planning, organisation unit restructures,
change management programs, as well as advising
managers on performance management issues related to
their individual staff and handling staff grievances
Excludes: Managing staff, staff workload, supervising
teams within a manager's area of responsibility (in GO03);
Collecting and providing data on staff numbers, staff
function type, nationality etc. (in HR04)
If the activity you want is
excluded then use the detail
to find the right activity
20
Some simple ideas to keep in mind as you approach the activity coding
ACTIVITY CODING BEST PRACTICES
§ Read through the detailed descriptions of the activities before you start
§ Do not rely on the activity name to tell you what is included or excluded
§ As you read these, write down on your printout of the activities who in your list
performs the activities you are reading through
§ Ignore the name of the organisational unit that employs the person
§ Ignore their job title
§ Focus on the major activities they support as there is a 10% minimum time
allocation
3 July 2015 21
ACTIVITY DESCRIPTION FRAMEWORK: FUNCTION AND ACTIVITY SUMMARY
3 July 2015
The Governance function covers the strict university governance activities as well as those associated with the management of day-to-day operations and programs aimed at transforming the university
Function Activities
01. Governance 13
02. Finance 8
03. Human Resources 6
04. Information Technology 21
05. Facilities Management 13
06. Student Support & Services 24
07. Community Engagement 19
08. Teaching Support 5
09. Research Support 10
10. Library 7
11. General Administration 6
12. Other Activities 10
Scope of activities
• Planning & Policy support including:
o Developing strategic and operational plans
o Developing and implementing formal policies
• Reporting & communications including:
o Internal communications,
o Management reporting & institutional reporting
o Supporting university committees
• Governance services including supplier contract
management, legal services, risk & compliance management
• General management including line management activities,
staff performance reviews and health and safety at work
• General Project Management including managing “formally
constituted” projects, implementing change projects,
monitoring business improvement initiatives
Does not include
• Project management for IT projects, for capital works
programs or ad hoc project management support
22
ACTIVITY DESCRIPTION FRAMEWORK: FUNCTION AND ACTIVITY SUMMARY
3 July 2015
Finance includes all the core activities of managing the university’s finances; note that it does not include the activities of purchasing, creating purchase orders and approving payment
Function Activities
01. Governance 13
02. Finance 8
03. Human Resources 6
04. Information Technology 21
05. Facilities Management 13
06. Student Support & Services 24
07. Community Engagement 19
08. Teaching Support 5
09. Research Support 10
10. Library 7
11. General Administration 6
12. Other Activities 10
Scope of activities
• Budgeting and forecasting: Preparing and
managing budgets, forecasting and performing
financial cost and benefits analysis
• Financial accounting and reporting for general
accounts and for research accounts
• Strategic procurement including running tenders,
negotiation supply arrangements, issuing credit
cards
• Managing accounts: Managing accounts payable
and receivables and managing cash
• Treasury and investment: Managing treasury,
bank accounts and investments
Does not include
• Creating or approving purchase orders or the day-
to-day buying of goods and services (in General
Administration)
23
ACTIVITY DESCRIPTION FRAMEWORK: FUNCTION AND ACTIVITY SUMMARY
3 July 2015
The Human Resources function includes all of the activities associated with recruiting staff, managing the staffing mix and relations, managing staff development and paying staff
Function Activities
01. Governance 13
02. Finance 8
03. Human Resources 6
04. Information Technology 21
05. Facilities Management 13
06. Student Support & Services 24
07. Community Engagement 19
08. Teaching Support 5
09. Research Support 10
10. Library 7
11. General Administration 6
12. Other Activities 10
Scope of activities
• Managing the payroll and administration support
for casual and sessional staff
• Supporting processes for recruiting and
reappointments and providing advice on staffing
matters including job design, pay classifications,
succession planning
• Managing staff training and career
development programs and supporting the
promotion processes
• Supporting the university’s commitment to staff
equality and diversity
• Supporting the industrial relations management
processes and managing staff grievances and
mediation processes
Does not include
• Line management activities (in Governance)
24
ACTIVITY DESCRIPTION FRAMEWORK: FUNCTION AND ACTIVITY SUMMARY
3 July 2015
The Information Technology function covers activities supporting the university’s IT infrastructure and delivering client services; each are made up of activities aimed at developing new capabilities or transforming existing capabilities and supporting and maintaining current services
Function Activities
01. Governance 13
02. Finance 8
03. Human Resources 6
04. Information Technology 21
05. Facilities Management 13
06. Student Support & Services 24
07. Community Engagement 19
08. Teaching Support 5
09. Research Support 10
10. Library 7
11. General Administration 6
12. Other Activities 10
Scope of activities
• Support and Maintenance activities
o Infrastructure including business-as-usual
support and maintenance of servers, storage,
networks, databases, other middleware,
phones, enterprise systems and other major
applications
o Client Services including business-as-usual
support for help desk, desktop computing,
incident management, audio visual systems
support and self-service printing and copying
infrastructure
• Development and Transformation activities
o Infrastructure including development and
transformation of servers, storage, networks,
databases, other middleware, phones,
enterprise systems and other major applications
o Client Services including development and
transformation of support for desktop
environments and the management of the
installed base of client computers
25
ACTIVITY DESCRIPTION FRAMEWORK: FUNCTION AND ACTIVITY SUMMARY
3 July 2015
The Facilities Management function covers the full suite of services needed to manage, maintain and develop the university’s portfolio of buildings as well as services to support building occupants
Function Activities
01. Governance 13
02. Finance 8
03. Human Resources 6
04. Information Technology 21
05. Facilities Management 13
06. Student Support & Services 24
07. Community Engagement 19
08. Teaching Support 5
09. Research Support 10
10. Library 7
11. General Administration 6
12. Other Activities 10
Scope of activities
• Property services including cleaning and security
• Buildings and space management including
access, maintenance requests, maintenance and
sustainability initiatives for buildings and grounds,
non-teaching space planning and management,
property portfolio management
• Project management of capital works and new
builds
• University services including motor fleet
management, internal mail services, bulk printing
services, workshops (not dedicated to a research
facility or unit)
Does not include
• Workshops dedicated to a research facility or unit
(in Research Support)
26
ACTIVITY DESCRIPTION FRAMEWORK: FUNCTION AND ACTIVITY SUMMARY
3 July 2015
The Student Support & Services function covers the full suite of support services provided to students (undergraduate and postgraduate) over during their time at the university
Function Activities
01. Governance 13
02. Finance 8
03. Human Resources 6
04. Information Technology 21
05. Facilities Management 13
06. Student Support & Services 24
07. Community Engagement 19
08. Teaching Support 5
09. Research Support 10
10. Library 7
11. General Administration 6
12. Other Activities 10
Scope of activities
• Student admissions and enrolments covering
from planning and making offers to confirming
program and course enrolments
• Course advising services including management
of progress and providing course advice
• Student assessment, progress and completion
processes including managing exams and
assessments, exam invigilators, “mitigating
circumstances”, monitoring research progress,
student discipline procedures, graduations
• Student financial advice and scholarships
support
• Student support and campus life services
including academic skills development, counselling
and pastoral care, career support, programs for
equity groups, students with disabilities and
international students
• Academic program and course administration
including maintaining academic accreditation,
handbooks, academic rules, student records 27
ACTIVITY DESCRIPTION FRAMEWORK: FUNCTION AND ACTIVITY SUMMARY
3 July 2015
Community Engagement covers all activities involving external engagement with stakeholders: marketing, student recruiting, relationship management and alumni and development activities
Function Activities
01. Governance 13
02. Finance 8
03. Human Resources 6
04. Information Technology 21
05. Facilities Management 13
06. Student Support & Services 24
07. Community Engagement 19
08. Teaching Support 5
09. Research Support 10
10. Library 7
11. General Administration 6
12. Other Activities 10
Scope of activities
• Student recruitment activities for different
cohorts
• Marketing activities including research, brand and
image promotion, publications, websites and
managing and operating a university press
• Relationship management with different
stakeholders including government and non-
government agencies, industry and employers,
local communities as well as:
o Managing cultural units (art collections,
museums) and performance spaces that are
primarily for use in university activities
o Providing conference events support
• Alumni and development activities
Does not include
• Managing special book collections (in Library)
• Managing cultural units and performance spaces
that are primarily for use by the public (in Other
Activities)
28
ACTIVITY DESCRIPTION FRAMEWORK: FUNCTION AND ACTIVITY SUMMARY
3 July 2015
Teaching Support covers timetabling of teaching space, the supporting of academics in that teaching space and supporting academics and the university with the development of learning and teaching methods
Function Activities
01. Governance 13
02. Finance 8
03. Human Resources 6
04. Information Technology 21
05. Facilities Management 13
06. Student Support & Services 24
07. Community Engagement 19
08. Teaching Support 5
09. Research Support 10
10. Library 7
11. General Administration 6
12. Other Activities 10
Scope of activities
• Timetabling and teaching room allocations
• Laboratory and tutorial support includes:
o Print, collate outlines and resources and
distribute teaching unit or course materials and
evaluations (online or paper-based)
o Prepare ‘wet lab’ & ‘dry lab’ teaching spaces
and assisting during tutorials and lectures
• Teaching capability development including
developing online teaching capabilities, supporting
blended learning initiatives, developing resources
to enhance learning and teaching approaches
29
ACTIVITY DESCRIPTION FRAMEWORK: FUNCTION AND ACTIVITY SUMMARY
3 July 2015
Research Support includes administration support for the university’s research program as well as support for researchers through the provision of shared technical facilities or direct support to academics and researchers in their research activity
Function Activities
01. Governance 13
02. Finance 8
03. Human Resources 6
04. Information Technology 21
05. Facilities Management 13
06. Student Support & Services 24
07. Community Engagement 19
08. Teaching Support 5
09. Research Support 10
10. Library 7
11. General Administration 6
12. Other Activities 10
Scope of activities
• Research administration support:
o Pre-award of grants: Application development
for both competitive funding body grants and
commercially funded research contracts
o Post-award of grants: Ethics applications,
budget monitoring, liaison with funding bodies,
reporting, publication data and bibliometric
services, legal and para-legal advice on
contracts and commercialisation
• Shared technical services including:
o Support for shared technical research facilities
(e.g. microscopy units, NMR, mass
spectroscopy, MRI)
o Support for research laboratories and
workshops dedicated to a research facility
• Researcher support including
o Data management, administration support for
research program, research staff training
o ‘Benchtop’ support including data collection,
running specialist hardware and software,
controlling research quality
30
ACTIVITY DESCRIPTION FRAMEWORK: FUNCTION AND ACTIVITY SUMMARY
3 July 2015
Library covers library services for students, researchers and academics, services to manage the collection through its life-cycle and the management of the university’s study spaces
Function Activities
01. Governance 13
02. Finance 8
03. Human Resources 6
04. Information Technology 21
05. Facilities Management 13
06. Student Support & Services 24
07. Community Engagement 19
08. Teaching Support 5
09. Research Support 10
10. Library 7
11. General Administration 6
12. Other Activities 10
Scope of activities
• Library Services including:
o Frontline services: lending and help services
(online and face-to-face), handling of enquiries,
managing of reserves
o Learning and teaching support: Developing of
information literacy skills, liaising with academic on
curriculum support required and managing
copyright issues, digitisation support
o Research support: consultation and advice to
researchers, customised search, postgraduate
student and researcher training
• Collection & Digital Services Management
including:
o Management of scholarly information resources
including special collections, acquisitions,
relegation/deselection
o Digital access and discovery services including
metadata management and integration into library
management system
o Collection maintenance
• Study space management both internal and
external to libraries
31
ACTIVITY DESCRIPTION FRAMEWORK: FUNCTION AND ACTIVITY SUMMARY
3 July 2015
General administration covers office assistance activities not covered by specific activities, general records management, and day-to-day purchasing, arranging of travel and managing of credit cards and reimbursements
Function Activities
01. Governance 13
02. Finance 8
03. Human Resources 6
04. Information Technology 21
05. Facilities Management 13
06. Student Support & Services 24
07. Community Engagement 19
08. Teaching Support 5
09. Research Support 10
10. Library 7
11. General Administration 6
12. Other Activities 10
Scope of activities
• Office assistance and reception including:
o Reception and office support not associated with a
specific activity (e.g. reception duties, handling of mail
and deliveries)
o Personal or executive assistance including calendar
management, telephone management,
correspondence handling and distribution and
document preparation support
• General records management including managing
archives, digital and physical, mandated records,
contracts register maintenance
• General purchasing, travel and credit cards
management including:
o Day-to-day purchasing and receipting of goods
o Arranging travel and accommodation
o Managing credit card reconciliations & reimbursements
Does not include
• Office assistant supporting specific activities such as
booking interviews (coded to HR)
• Filing activities for activities such as Student Admissions
(coded to the activity the filing supports)
32
ACTIVITY DESCRIPTION FRAMEWORK: FUNCTION AND ACTIVITY SUMMARY
3 July 2015
Other Activities covers services and activities closely associated with the operation of the university but not directly supporting the teaching and research activities of the university
Function Activities
01. Governance 13
02. Finance 8
03. Human Resources 6
04. Information Technology 21
05. Facilities Management 13
06. Student Support & Services 24
07. Community Engagement 19
08. Teaching Support 5
09. Research Support 10
10. Library 7
11. General Administration 6
12. Other Activities 10
Scope of activities
• Student accommodation services including
operating and managing student accommodation
and catering
• Retail and other community services including
operating and managing child care centres,
bookstores and other retail outlets, sports facilities
and health services and the provision of services
via the Students Union
• Other services including:
o Providing support for short course and
customised programs
o Support for transnational and third party
teaching programs (e.g. contracts to the Open
University)
o Support for managing museums and galleries
that are primarily for use by the public
o Support for other commercial activities including
theatres and performance spaces run on a
commercial basis
33
INTRODUCTION FOR SURVEY RESPONDENTS TO THE UNIFORUM ACTIVITY SURVEY
§ What is the UniForum program?
§ Who is involved in running this at your University?
§ What is required of you as a respondent in the UniForum Activity Survey?
§ What is the UniForum Activity Framework?
§ How should you allocate time to activities?
§ Where can you get further information
3 July 2015 34
The time allocation method recommended is a “top-down” approach; this requires a minimum of 10% of a person's available time to be allocated to an activity. This approach keeps the focus on the major sources of demand for a particular role in supporting the services
“TOP-DOWN” TIME ALLOCATIONS – RECOMMENDED APPROACH
1. Identify the primary activities to which you expect to allocate time for the person
2. Rank these by expected time allocation
3. For the lowest ranked activities identify which will receive 10% or more of the person’s
available time
1. Eliminate those that will take less than 10% (see table on following page for guidance)
2. Allocate 100% of the person’s time to the remaining activities
3. By doing it this way, the focus is maintained on identifying the major activities in a role
3 July 2015 35
TIME REPRESENTED BY A 10% TIME ALLOCATION ON DIFFERENT TIME SCALES
3 July 2015
The table below provides some guidance on what a 10% time allocation means over different periods. If a task occurs on a monthly basis (or some other period) then this can be used to test if an activity is likely to account for 10% or more of a person’s time
How often does the activity occur?
Days
worked per
week
Employment
Fraction Hrs/wk
Work
Days/
Month
Work
Days/
Quarter
Days/16
week
semester
Work
Days/
Year
5 100% ≈4 hours ≈2 days ≈6 days ≈8 days ≈24 days
4 80% ≈3 hours ≈1.5 days ≈5 days ≈7 days ≈19 days
3 60% ≈2 hours ≈1 days ≈4 days ≈5 days ≈14 days
2 40%
≈1.5
hours ≈1 days ≈2.5 days ≈3.5 days ≈10 days
1 20% ≈3/4 hour ≈0.5 days ≈1.5 days ≈1.5 days ≈5 days
36
TOP-DOWN TIME ALLOCATION EXAMPLE: A FULL-TIME EMPLOYEE WORKING IN A FACULTY OFFICE
3 July 2015
Top-down time allocation: 1. Rank the primary activities of a person; 2. Determine how much time the lowest ranked activities represent; 3. Eliminate those that fall below 10%; 4. Allocate available time to the remaining activities
Primary activities of the
person Rank
Typical
time
Hr/
week
Time
Alloc Activities used
Managing timetabling &
room allocations for faculty
1 50 TS01 Plan and manage teaching campus
space in the short-term (timetabling
and teaching room allocation)
Managing copyright
compliance, conduct quality
surveys for faculty
2 20 GO06 Manage risks, quality, and compliance
Supporting faculty
executive committee
3 20 GO12 Participate in committees, boards and
university councils, and provide
secretariat support to these forums
Preparing inputs for Gov’t
required reports
4 2 days/mth 4 10 GO10 Prepare institutional reporting for
external stakeholders
Advising UG students on
requirements to complete
their degree
5 2 hours/wk 2 NA SS24 Advise Undergraduate & VET
students on courses, programs,
pathways to graduation or research
degrees, and academic progress
Supporting HDR/PRD
students on thesis
submission
6 0.5 hours/wk 0.5 NA SS06 Monitor research progress and ensure
submission of research reports;
support students in organising of
thesis submission; manage
candidatures (HDR/PRD students)
37
Notes: * Assume a Full Time employee
For many staff the allocation of their time will be relatively simple with only 1-2 activities being considered
SOME SIMPLE TIME ALLOCATION EXAMPLES
Situation Coding approach Possible activities
Team of 3 people working in
the payroll team
If this activity accounts for more than 90%
of each person’s work breakdown then
select all three members of the team and
allocate 100% of their available time to
this activity
HR01: Administer staff remuneration and
benefits (payroll, retirement benefits)
A person’s role is mainly
focussed on processing
accounts for payment and…
…supporting the monthly
process of reporting on
financial accounts
Determine if the smaller activity accounts
for ≥10% of their available time
If so, allocate appropriate time to that and
the remaining time to the primary activity
FI02: Perform financial accounting and
reporting activities, not specific to
research accounts (if ≥ 2 days per
month*)
FI05: Manage and process accounts
payable
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Notes: * Assume a Full Time employee
Some staff support activities that may be thought to be outside the scope of their role, e.g. a Personal Assistant managing the logistics for the department’s recruiting should have time allocated to HR06: Deliver recruitment and reappointment services
TIME ALLOCATION FOR STAFF WITH MULTIPLE DUTIES THAT MAY BE OUTSIDE THEIR FORMAL ROLE
Situation Coding approach Possible activities
A Personal Assistant spends their
time:
• Managing the Head of
Department’s calendar
• Booking flights and
accommodation for the
department
• Collating receipts and reconciling
the credit cards for the
department
• Arranging recruitment
interview panels and
scheduling these for the
department
• Assisting the department with
the planning of local student
recruitment events each term or
16 week semester
There are at least 5 activities to
which their time might be coded:
• Using the top-down approach to
rank them from largest to smallest
• Determine if all should be included
• Allocate available time to the
relevant activities
GA05: Providing personal or executive
assistance (if ≥ 4 hours per week)
GA03: Procure and purchase travel
(accommodation, air travel, car rental,
taxi, train) (if ≥ 4 hours per week)
GA04: Manage credit card reconciliation
and prepare reimbursement claims (if ≥ 2
days per month)
HR06: Deliver recruitment and
reappointment services (if ≥ 2 days per
month)
CE18: Recruit domestic UG Students (if
≥ 8 days per 16 week semester)
3 July 2015 39
Notes: * Assume a Full Time employee
Senior staff are likely to have time allocated to a range of activities in the Governance function as well as other functions
TIME ALLOCATION FOR STAFF WITH MANAGEMENT RESPONSIBILITY
Situation Coding approach Possible activities
General Manager of an academic
division spends their time:
• Developing and implementing
policy for the division
• Developing budgeting and
reviewing forecasts on a
quarterly basis
• Managing staff in division office
including performing annual
reviews
• Chairing the monthly safety
committee for the division
• Managing and supporting the
engagement program with
potential industry partners
There are at least 5 activities to
which their time might be coded:
• Using the top-down approach to
rank them from largest to smallest
• Determine if all should be included
• Allocate available time to the
relevant activities
GO02: Develop and implement policies
(if ≥ 2 days per month)
FI08: Prepare and manage budgets and
forecasts (if ≥ 6 days per quarter)
GO03: Manage staff performance within
areas of responsibility (if ≥ 4 hours per
week)
GO07: Manage occupational health and
safety; provide advice on emergency
management (if ≥ 2 days per month)
CE10: Develop and maintain
relationships with industry partners and
employers (if ≥ 2 days per month)
3 July 2015 40
INTRODUCTION FOR SURVEY RESPONDENTS TO THE UNIFORUM ACTIVITY SURVEY
§ What is the UniForum program?
§ Who is involved in running this at your University?
§ What is required of you as a respondent in the UniForum Activity Survey?
§ What is the UniForum Activity Framework?
§ How should you allocate time to activities?
§ Where can you get further information
3 July 2015 41
There are a number of places you can get further information
FURTHER INFORMATION SOURCES
§ You can download the UniForum Activity Framework
§ You can view a short video clip that introduces you to the exercise and the tools
§ Once you have your details for accessing UFAST, the activity survey tool, you
will be able to access the Online Help tool available through UFAST. This
includes articles giving further details on the topics covered in this document
3 July 2015 42