introducing the 9900 in-lobby teller - vitta it...dec 11, 2014 · •emv-ready card reader options...

1Diebold, Inc. – ConfidentialLast Revised: 11/10/2014

Introducing the 9900 In-Lobby Teller


Why the

Diebold 9900 In-Lobby Teller.Why now.


Our Insights

In our pursuit of collaborative innovation, we are powered by the wants, needs and changes in how consumers and financial institutions across the globe do business.


Consumers DEMAND to feel informed, advised and protected.

Insight


Consumers EXPECT a consistent and personalized experience from every channel.

Insight


FIs REQUIRE improved ROI, process and cost efficiency.

Insight


FIs DEMAND advanced transactions viadirect and/or assisted self-service offerings.

Insight


FIs MUST COMPLY with increasingly complex regulatory restrictions.

Insight


FIs MUST focus on building meaningful relationships with all consumers.

Insight


Our solution:Innovation that responds to the needs and aspirations

of our customers and their consumers.


The Diebold 9900 In-Lobby Teller Terminals

Diebold 9900 Freestanding Diebold 9900 Vestibule Wall Installation

Diebold 9900 Teller Line Integration


expands access to specialists via

Concierge Video Services™

connection

provides

targeted offers & services

to customers at the terminal

frees up tellers

to build relationships &

create sales opportunities in an open environment

Providing a fast, reliable consumer experience and the assisted self-service functionalities financial institutions need

to build better relationships, processes and higher profitability.

Fast Flexible Smart


The Diebold 9900In-Lobby Teller

Delivering the Best of Both Worlds

Streamlined operations for FIs. A better self-service experience for consumers.

Re-engage the branch customer base efficiently and profitably.


Convenient and transformational, but secure.

Cost-Optimizing Solution:By moving many transactions from the teller line, the Diebold 9900 lowers branch costs.

Outstanding Investment Protection:A modular design means easy upgrades, simple serviceability and intuitive customization.

The Diebold 9900In-Lobby Teller

Designed for Today, Tomorrow and the Future


Building a better branch, the Diebold 9900 In-Lobby Teller offers…

Better integration

Greater flexibility

• Best recycling capacity

• Greater check/cash acceptance and storage

• Unique, larger user interface and optional secondary display

• Improved security measures to keep cash safe in an open branch

Enhanced functionality

• Optional sidecars allow simple functionality adjustments

• Supported by a global service team and transaction migration experts

• Modular design allows easier service and improved uptime

• Works with Diebold live two-way Concierge Video Services™ to provide link to remote experts

• Delivers Campaign Office™-tailored offers through extensive screen real estate

• Tablet application integration allows staff to remotely interact with terminal


The Diebold 9900 In-Lobby Teller Benefits

Automation of transactions

Uncompromising security

• Expanded access to experts

• In-person or video interaction

• Deepened relationships

• Allows smarter staffing

• World’s most secure card reader available

• Privacy screen and secondary display for personal information entry

• Wide choice of safes and locks

• Compliant with EMV, PCI, ADA and other guidelines

• Fast, smart, reliable processing

• Compact core unit with optional sidecars

• Extensive modules for expanded functionality

• Cash recycling diminishes handling costs

Assisted self-service options


Diebold 9900 In-Lobby Teller: Hardware Overview


The Diebold 9900 In-Lobby Teller provides the flexibility to choose the functionality you need.

CompatibleStandard Optional


Hardware•Consumer face/cash slot cameras•19" SXGA color consumer touchscreen

display

(landscape or portrait)•Core i5 Third Generation 2.9 GHz Quad Core processor•Encrypting PIN pad•Headphone Jack and Speakers•80 mm enhanced graphical receipt printer

•10.4" rear touch-screen display•ActivRecycle high-performance cash recycler•Service teller call beacon

XFS•4.1.2

Hardware•Contactless card reader (NFC)

•Fingerprint reader

•Passbook printer

•Document printer

•Passbook/document combo printer

•Journal printer

•ActivCheck bulk check acceptor

•Coin dispenser/recycler•EMV-ready card reader options (ActivEdge™, Motorized, Dip)

•2D barcode scanner

•Advanced Function Dispenser 1.5

•Safe – UL 291 Level 1/CEN I

•Safe – CEN III GAS

•Teller call button

•Drivers license scanner/letter/A4 scanner

•Countertop and branding panels

•Card dispenser/printer

•10.4" ActivView secondary consumer display

Value Added•Live two-way Concierge Video Services™•Campaign Office™•ATM Journal Office•Mobile Cash Access•OpteView® Resolve

Software•Agilis 3 91x® SP3+

•Agilis 3 91x® SP4

•Agilis 3 91x® SP4+

•Agilis 3 NDX® SP6

•Agilis 3 NDX® SP6+

•Stateless

•Smart Client

OptionalStandard Compatible


The Diebold 9900 In-Lobby Teller Options and Modules

1

2

3

4

5

6

7

8

9

10

11

12

13

14

Teller Video and Consumer Face Camera

Teller Call Light – Beacon (Green/Red)

19" Portrait/Landscape Touch-Screen Display

Headphone Jack and Speakers

EMV-Ready Card Reader – ActivEdge™, Motorized or Dip Options

Quad Core, i5 Processor (w/DVD R/W Option, w/2nd Hard Drive Option)

Cash Recycler – 5 Cassettes (Up to 8 Denominations Recyclable)

2D/QR Code Reader Option

NFC/Contactless Card Reader Option

Physical Teller Call Button Option (SW Touch-Button Alternative)

10.4" Secondary Display with Touch Screen

80 mm Receipt Printer

EPP7

UL 291 Level 1, CEN I, CEN III Gas

12

3

4 5

6

7

89

10

10

111213

14


ILT Add-Ons

Each FI’s situation is unique, and our approach to branch transformation should be too

• Easy, consumer-friendly interface built to suit different markets and respect local compliances

• Modular flexibility enables FIs to serve the needs of multiple segments in global economies

• Flexible and smart features allow deployment of additional technology to serve customized needs


Diebold ActivEdge™

Secure Card ReaderThe Revolutionary Technology that Renders Every Existing Skimmer Obsolete

Internalskimming

Encrypting read head prevents modification to the card reader

USB sniffing

Encrypted communication to the CPU eliminates capture of card data

Devicesubstitution

Readers are paired to terminals to prevent installation of fraudulent devices

External skimming

Long-edge card insertion stops skimmers from reading data

Optional


Defends against non-skimming ATM threats:

Automatic gate locking stops trapping and fishing

Troubleshooting and service diagnostics

Forensic data and log files

EMV-compliant design

Diebold ActivEdge™

Secure Card Reader

The Greatest Weapon in the War Against Card Fraud

SKIMMING ATTACKS ARE INCREASING ACROSS THE GLOBE.

Optional


Allows cash to be deposited, verified, sorted and made almost immediately available for dispensing

Diminishes need for expensive cash-level monitoring, replenishment and other cash-management activities

Boosts operational efficiency, removing burden from employees

Reduces terminal downtime by minimizing the number of times a terminal runs out of cash

Diebold ActivRecycleAutomated Cash-Flow System

High-Capacity, High-Functioning Cash Recycling

Standard


Diebold ActivRecycleAutomated Cash-Flow System

Offering Flexibility, Savings and Convenience

MORE FULLY AUTOMATINGTHE CASH-FLOW PROCESS.

Standard


accepts up to

30 checks at once

holds

1,000 checks

andminimize downtime and unload frequency

Checks and bill payment

•Envelope-free and easy for consumers

•Immediately recognize and return unsigned documents

•Four-orientation MICR reader allowing document insertion in any orientation

Diebold ActivCheckIntelligent Depository

Makes Deposits Fast, Efficient and Virtually Error-Free

Optional


Diebold ActivViewSecondary Consumer Display

Privacy for the Consumer; Marketing Real Estate for Financial Institutions

Useful for conveying marketing messaging

ADA-, PCI 3.1- and 3DES-compliant architecture

Durable and scratch-resistant design

touch-screen displayavailable on high-performance terminals

mouse scrolling

signature entry

input personal information

improve accessibility

10.4"

Optional


19" SXGA Color Consumer Display

Unique display screen

• ADA-, 3DES-, PCI 3.1-compliant encrypting touch-screen option

• Sunlight-viewable backlighting option

• Privacy filter or dual-purpose filter for anti-glare and privacy

• Durable, scratch-resistant glass

• Flexibility to choose portrait or landscape orientation

Standard


Rear Service Touch-Screen Display

10.4" minimum color display with high-resolution graphics

Visual diagnostics for ATM and module statuses

Ability to display terminal resident service documentation

Standard


80 mm Enhanced Graphical Receipt Printer

• Graphical, two-color thermal capability

• Three-color, lead-through indicator

• Exit sensor

• Receipt retract capability

• Dual 6" roll and two-sided options

Standard


High-Speed Coin Dispenser

• Features four hoppers

• High-speed dispensing

• Coin-pocket interface

• Capacity varying from 445 to 1,130 coins, depending on coin size

Optional


can read from

paper or mobiledevice

easy-to-use format

1D, 2Dor

QR

ability to read

barcodes

laserless LED guidance

2D Barcode Scanner

Optional


Contactless Card Reader

• Mobile device interactive via NFC technology

• Mifare card support

• EMV L1 certified

Optional


Document Printer

• Graphical two-color thermal capability

• Superior quality and high-resolution graphic capabilities

• Supports receipts, letter and A4 documents

• Receipt retract capability

• Two-sided option for targeted marketing

• 6" maximum roll

Passbook/document combination also available

Optional


Passbook Printer

Horizontal- and vertical-style passbook handling

Advanced page-turning capability

Multiple font printing

Magnetic strip reader

Passbook capture mechanism

Narrow design for reduced footprint

Passbook/document combination also available

Optional


58 mm Journal Printer

Enhanced thermal graphics capability

Ability to log transaction and error status

Low-paper and paper-jam sensors

Large-capacity thermal paper roll providesup to 24,000 lines of data

Optional


Diebold’s 9900 In-lobby Telleris undoubtedly the most

advanced assisted self-serve terminal on the market

Diebold’s 9900 In-lobby Telleris the solution


Diebold, Inc. – Confidential

Thank You

introducing the 9900 in-lobby teller - vitta it...dec 11, 2014 · •emv-ready card reader options...

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