intranet systems beyond sharepoint in scandinavia
TRANSCRIPT
Intranet systems
beyond
SharePoint – and the future of SharePoint
2015-02-25 / Copenhagen, Denmark
Perttu Tolvanen, Web & CMS Expert, @perttutolvanen
…in Scandinavia
… and why Office 365 is thenew SharePoint – and also an alternative (because it is very
different beast).
1. PROJECT PLANNING
2. CONCEPT3. REQUIREMENTS SPECIFICATION
4. TECHNOLOGY SELECTION
5. COMPETITIVE BIDDING PROCESS
6. PARTNER SELECTION
7. PARTICIPATION IN STEERING GROUPS
8. TRAINING AND SEMINARS
• Vendor- and technology neutral consultancy for intranet, extranet and CMS projects
• Helsinki-based, but most clients operate in Northern Europe, Scandinavia or Russia
• Founded 2012, growing
Agenda
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Two trendingtopics right now
Overview of themost typical
intranet concepts
Main challengers for SharePoint in each scenario
1) Enterprise social layer and 2) Microsoft’s cloud ambitions
Remember: The longer the life cycle, the greater theimportance of making a good technology choice! – and
intranets tend to have pretty long life cycles.
“The big picture”
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HR systems(Oracle, SAP, etc)
Intranet News, guidelines,
phonebook, importantdocuments, search
Phonebook/ peopleprofiles
ERP (SAP & others)
(+ other line of business systems)
CRM
Partnerextranets
WebsitesCustomerextranets
eCommerce
Customapps
Documentmanagement
& project sites
Good intranet concept has to be an integral part of the ”biggerpicture”. And since internal systems have a lot of differences betweencompanies we will see different intranet concepts in the future also.
Make sure you understand the roleof your intranet before you make
the technology choice!… and there truly is
different kinds of intranet concepts!
Trend 1: Social layer for the enterprise
Is it something completely different and new? Should I buy it as a separate system? Is it going to replace email?
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HR systems(Oracle, SAP, etc)
Intranet News, guidelines,
phonebook, importantdocuments, search
Phonebook/ peopleprofiles
ERP (SAP & others)
(+ other line of business systems)
CRM
Partnerextranets
WebsitesCustomerextranets
eCommerce
Customapps
Documentmanagement
& project sites
~ ”enterprise social layer” ~
Definitely something to think about when it comes to making the work life of office
workers easier. But still pretty early phaseconcept – especially since we already have
email as pretty good notification dashboard.
Prediction: Social feed as a stand-alone concept will not
become mainstream. However, it will merge with email clients
– and we’ll get a ”better email”.All systems will become more
social. We will havecommenting for timesheets, documents, proposals and
lunch menus!
Trend 2: Microsoft and the cloud
What is the biggest intranet vendor doingright now? What should the buyersunderstand from Microsoft’s plans?
Future of SharePoint
Documentmanagement Simple, social
intranets
Document-centriccollaboration
Report browsing
Simplecustomapplications
Dashboardsfor business teams
Partnerextranets(document heavy)
Enterprise social channel(Newsfeed)
Right now the on-premiseSharePoint 2013 is actually very
good in many things.
Future of SharePoint
Documentmanagement & editing Simple,
socialintranets
Enterprise social channel(Yammer)
Document-centriccollaboration
Report browsing
Simpledashboardsfor business teams
Simplepartnerextranets(document heavy)
Email, calendar, Lync, etc.
Documentmanagement Simple, social
intranets
Document-centriccollaboration
Report browsing
Simplecustomapplications
Dashboardsfor business teams
Partnerextranets(document heavy)
Enterprise social channel(Newsfeed)
Sadly the on-premiseSharePoint is not getting any
better. It still can deliver, evenfor new projects, but don’texpect it to get any better.
”The next version of SharePoint” is Office 365, and it is already here.
SharePoint 2015 will just be a fancyservice package.
Future of SharePoint
Documentmanagement & editing Simple,
socialintranets
Enterprise social channel(Yammer)
Document-centriccollaboration
Report browsing
Simpledashboardsfor business teams
Simplepartnerextranets(document heavy)
Email, calendar, Lync, etc.
Documentmanagement Simple, social
intranets
Document-centriccollaboration
Report browsing
Simplecustomapplications
Dashboardsfor business teams
Partnerextranets(document heavy)
Enterprise social channel(Newsfeed)
Simple customapplications
Single-sign-on point for theenterprise
Office 365 is not something youshould customize or use as a
platform. It wants to become ”thestarting page” for your tools.
The vision of Microsoft has turnedfrom ”big business portals” to
”light-weight app stores”. This is a significant strategy change.
Future of SharePoint
Documentmanagement & editing Simple,
socialintranets
Enterprise social channel(Yammer)
Document-centriccollaboration
Report browsing
Simpledashboardsfor business teams
Simplepartnerextranets(document heavy)
Email, calendar, Lync, etc.
Documentmanagement Simple, social
intranets
Document-centriccollaboration
Report browsing
Simplecustomapplications
Dashboardsfor business teams
Partnerextranets(document heavy)
Enterprise social channel(Newsfeed)
Simple customapplications
Single-sign-on point for theenterprise
Microsoft is competing against Google and other cloud-only players right now. This is thebattle Microsoft needs to win. That is why all
the focus is in Office 365 right now.
Future of SharePoint
News Guidelines
Employeehandbook
Business reports
Book a negotiation
room
?
Moving into Office 365 will require a majorintranet concept redesign for most
organisations – especially for bigger ones. And many won’t do the leap…
Currently Microsoft is doing a lot of connections to other systems, e.g. Dropbox, Box. If that continues, it might be very good news for ’SharePoint alternatives’ – and it would make it easier to build your intranet using other
systems. Also it might make it easier for using other documentmanagement systems. But we’ll see…
Typical intranet concepts and systems
Is everyone going to the cloud? What if my plans are not the same as Microsoft’s? Are
there other concepts than ”SharePoint concepts”?
Most typical concepts and systems
1) Socialpublishing
- Traditional intranets (1.0) with social features- Document management and teamwork is
mostly done using other tools and intranet is mainly seen as a communication tool
- Added complexity from multilanguagemanagement or having complex organizational structure and/or shared operations in differentcountries
2) Complexsocial
publishing
3) Management
portalconcept
- Intranet is also a place to view business reportscollected from different systems
- Employees can have limited access to different3rd party systems through intranet
4) Socialpublishing &
teamwork
5) Socialpublishing & teamwork & document
management
- Intranet is also the place for teams to discussprojects and share information.
- Profile pages are seen as ”employee’sdashboard” and a place to start their work
- Document management is seen as key feature.- Besides managing important documents the
intranet should be the main place for reviewing, editing and sharing project documents.
Recommendations
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1. If your intranet concept is fairly traditional you have a lot of good options.
2. If you need good multilanguage management you should probably choose a tool likeEPiServer or any good web content management system since SharePoint/O365 doesn’twork very well for complex multilanguage/region scenarios.
3. The more complex your organization is, and the more targeted/profiled/personalizedfeatures you want, the less you probably benefit from SharePoint. Web contentmanagement systems and many portal tools are often better for truly complex scenarios.
4. And remember: document management doesn’t have to be a part of intranet!
5. If you want document management and a unified search, then SharePoint is the top choice.
– The hard choice right now is whether to go Office 365 or stay with on-premise SharePoint. If you go on-premise, just remember that Microsoft is not going to care about you very much for the next five years or so – and SharePoint 2015 (on-premise) will most likely be just a fancy service package.
… and whatever you choose, remember to adapt yourconcept to take advantage of the capabilities of the
chosen platform.
For simpler intranet scenarios Office 365 and many productizedintranet packages on top of O365 are actually very good. For
more complex scenarios you should be looking at alternatives. O365 is not going to support that kind of complexity very soon.
Especially really big corporations willbe evaluating WCM tools and portals
much more closely for intranet purposes in the near future…
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Thank you.
- Twitter: @perttutolvanen and @NorthPatrol- Additional questions and comments:
[email protected] http://www.northpatrol.com
1. PROJECT PLANNING
2. CONCEPT3. REQUIREMENTS SPECIFICATION
4. TECHNOLOGY SELECTION
5. COMPETITIVE BIDDING PROCESS
6. PARTNER SELECTION
7. PARTICIPATION IN STEERING GROUPS
8. TRAINING AND SEMINARS
• Vendor- and technology neutral consultancyfor intranet, extranet and CMS projects
• Most clients are big organisationsheadquartered in Finland or Sweden.
• Contact: [email protected]