Interviewing - The process

•HR & P provide all essential documents needed for interviewing through the intranet

Writing Interview Questions• Identify criteria from PS• What evidence is needed?• Identify ideal answers• Work backwards to the question• Ask the same questions to each candidate• Ask probing questions• Agree the scoring system in advance

Asking QuestionsGive examples of questions:

• Leading

• Probing

• Open

• Closed

Exercise 11 Write 2-3 interview questions

• Start by identifying ideal answers. Template in booklet p24

• Evidence of excellent keyboard skills:• speed, accuracy, software packages, copying data, spell

check, charts, format text, illustrations.• Don’t forget a welcome, introduction and close

Scoring Interview Questions• Decide the scoring system in advance• Take notes • Score independently• Score only the information you are

given• Discuss differences in scoring• Agree on outcome• Keep notes for feedback

Managers’ Responsibility

• Meet & Greet• Accessibility• Refreshments• Cultural Issues

• Equipment• Hearing Loop• Checking• Documents• Feedback

Further guidance is available on the intranet