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Interstate Oil & Gas Compact Commission
Welcome
Social Media Training
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Social Media Training
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What is Social Media
• It’s the way people interact
• A social instrument of communication
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What’s the difference
The Donut Analogy
by Douglas Wray
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What’s the difference
I’m eating a #donut
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What’s the difference
I like donuts.
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What’s the difference
This is where I eat donuts.
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What’s the difference
Here’s a picture of my donut.
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What’s the difference
Let me show you how I eat
my donut.
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What’s the difference
My skills include eating donuts.
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What’s the difference
Here’s my donut recipe.
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What’s the difference
I’m listening to “Donuts”
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Why is it important
1.Two-way communication
• Start dialogue
• Reach out
• Engage audience
• Be in the know
• Build relationships
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Why is it important
2. Establish…
• authority
• expertise
• credibility
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Why is it important
3. Transparency
• Put it out there
• Let them decide
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Why is it important
4. Be Proactive,
Not Reactive
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Environmental Groups- Environmental Defense Fund
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Environmental Groups- Environmental Defense Fund
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Environmental Groups- Environmental Defense Fund
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Environmental Groups- National Resource Defense Council
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Environmental Groups- National Resource Defense Council
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Environmental Groups- Sierra Club
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Environmental Groups- Sierra Club
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Environmental Groups- Sierra Club
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How do I get started
1.Set a goal
2.Develop objectives
3.Create a plan/schedule
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California Department of Conservation
• To deliver information to an
evolving audience
• Stay connected to their following
and engage the public
• Support the Mission of the
department
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California Department of Conservation
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California Department of Conservation
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Consumer Energy Alliance
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California Department of Conservation
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California Department of Conservation
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California Department of Conservation
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Social Media Plan
• Which social media platform?
• Who’s is going to coordinate
efforts?
• What are we going to post?
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Social Media Platform
Go back to your goal
• Facebook – Dinner Party
• Twitter – Water Cooler
• Instagram, Vine – Snacks
• LinkedIn – Cooking it up
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Social Butterfly
• Not an intern!!!
• Generic log-in
• Two or three with access
• Schedule planning meetings
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Posting (Like, Comment, Share, Tweet, Retweet)
• Articles
• Studies
• Relevant
information
• Proximity
• Events
• Meetings
• Public hearings
• Comment
periods
• New hire/ job
opportunities
• Newsworthy
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Schedule/ Monitor
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Schedule/ Monitor
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Schedule/ Monitor
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Schedule/ Monitor
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Schedule/ Monitor
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Tips & Advice
• Follow/ Like/ Comment/ Share/ Retweet
• Review what others are doing
• Measure the temperature
• Criticism will happen
Don’t get defensive
• It’s not about the raw data
Encourage thoughts