interprofessional teams and culture in health care · interprofessional teams and culture in health...

47
Interprofessional Teams and Culture in Health Care Rosalind Franklin University Of Medicine and Science Cilvia Henderson MS Susan Tappert PT, DPT Source: https://www.mededportal.org/icollaborative/resource/700

Upload: others

Post on 24-Jul-2020

6 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Interprofessional Teams and Culture in Health Care · Interprofessional Teams and Culture in Health Care Rosalind Franklin University Of Medicine and Science . ... (e.g. White male

Interprofessional Teams and Culture in Health Care

Rosalind Franklin University Of Medicine and Science

Cilvia Henderson MS

Susan Tappert PT, DPT Source: https://www.mededportal.org/icollaborative/resource/700

Page 2: Interprofessional Teams and Culture in Health Care · Interprofessional Teams and Culture in Health Care Rosalind Franklin University Of Medicine and Science . ... (e.g. White male

Objectives

• Promote best practices of Interprofessional Healthcare • Design a culture and climate that embraces diversity and inclusion within the organizational culture and beyond • Provide leadership approaches that empower diversity and inclusion officers and strengthen their effectiveness within their organization.

Source: https://www.mededportal.org/icollaborative/resource/700

Page 3: Interprofessional Teams and Culture in Health Care · Interprofessional Teams and Culture in Health Care Rosalind Franklin University Of Medicine and Science . ... (e.g. White male

Rosalind Franklin University

The Chicago Medical School

Scholl College of Podiatric Medicine

College of Health Professions

School of Graduate and Postdoctoral Studies

College of Pharmacy

Biomedical Sciences Health Administration

Health Professions Education Interprofessional Studies

Nurse Anesthesia Nutrition

Pathologists’ Assistant Physical Therapy

Physician Assistant Psychology

Women’s Health

Source: https://www.mededportal.org/icollaborative/resource/700

Page 4: Interprofessional Teams and Culture in Health Care · Interprofessional Teams and Culture in Health Care Rosalind Franklin University Of Medicine and Science . ... (e.g. White male

Definitions • Definition of IPE

• “occasions when (students) from two or more professions learn about,

from and with each other to enable effective collaboration and improve health outcomes” (WHO, 2010)

• Definition of IPCP

• “when multiple health workers from different professional backgrounds

work together with patients, families and communities to deliver the highest quality of care” (WHO, 2010)

Source: https://www.mededportal.org/icollaborative/resource/700

Page 5: Interprofessional Teams and Culture in Health Care · Interprofessional Teams and Culture in Health Care Rosalind Franklin University Of Medicine and Science . ... (e.g. White male

Definitions Team “At least two people working together in some fashion” (NAP 2011) Coordinated Team Formalized structure in which members share and communicate about

specific patients. (Boon et al, 2004) Multidisciplinary Team Different disciplines, each practitioner making independent decisions, with a

team leader appointed to integrate various decisions (Boon et al, 2004) Interdisciplinary Team Multidisciplinary group that makes group decisions, usually based on a

consensus model, face-to-face meetings common (Boon et al, 2004)

Source: https://www.mededportal.org/icollaborative/resource/700

Page 6: Interprofessional Teams and Culture in Health Care · Interprofessional Teams and Culture in Health Care Rosalind Franklin University Of Medicine and Science . ... (e.g. White male

Institute of Medicine

Multidisciplinary summit of leaders Vision: All health professionals should be educated

in five core competencies: Patient-Centered Care Interdisciplinary Teams Evidence-Based Practice Quality Improvement Informatics

Source: https://www.mededportal.org/icollaborative/resource/700

Page 7: Interprofessional Teams and Culture in Health Care · Interprofessional Teams and Culture in Health Care Rosalind Franklin University Of Medicine and Science . ... (e.g. White male

IPEC Competency Domains

1. Values and Ethics for Interprofessional Practice

2. Roles and Responsibilities

3. Interprofessional Communication

4. Teams and Teamwork

Source: https://www.mededportal.org/icollaborative/resource/700

Page 8: Interprofessional Teams and Culture in Health Care · Interprofessional Teams and Culture in Health Care Rosalind Franklin University Of Medicine and Science . ... (e.g. White male

Overview of Existing Interprofessional Education

• Large lectures • ½ day classes • Weekend activities • Courses

Source: https://www.mededportal.org/icollaborative/resource/700

Page 9: Interprofessional Teams and Culture in Health Care · Interprofessional Teams and Culture in Health Care Rosalind Franklin University Of Medicine and Science . ... (e.g. White male

Overview of Existing Interprofessional Education

• Student-community partnerships • Clinical activities • Student run clinic • Simulation

Source: https://www.mededportal.org/icollaborative/resource/700

Page 10: Interprofessional Teams and Culture in Health Care · Interprofessional Teams and Culture in Health Care Rosalind Franklin University Of Medicine and Science . ... (e.g. White male

Simulation Hammick et al (2007)- IPE can improve learner attitude but work-based

interventions that promote true IPP behaviors are lacking Simulation- recommended as training modality capable of improving

individual and teamwork behavior TeamSTEPPS Developed with Department of Defense and AHRQ for medical team

training. Simulation is used 5 areas of teamwork- leadership, team structure, situation

monitoring, mutual support and communication Simulation has been shown to improve teamwork

Source: https://www.mededportal.org/icollaborative/resource/700

Page 11: Interprofessional Teams and Culture in Health Care · Interprofessional Teams and Culture in Health Care Rosalind Franklin University Of Medicine and Science . ... (e.g. White male

•Recognition •Assessment •Evaluation

•Recognition •Assessment •Evaluation

University Calendar

IP Teams Course

Interprofessional Curriculum Committee (university-wide)

Years 5-9 Years 1-4 Years 0-1

•Space •Resources •Mentors •Logistics

Dept of Interprofessional

Healthcare Studies

Vision •Strategic Plan •Budget •Buy-in

Institutional Culture of Interprofessionalism

•Governance •Admissions •Orientation •IP Seminars •MP to IP Committee •Strategic Plan

Institute for Interprofessional

Education

•Research •Education •Policy

ssg/wr/js/st 10/2012 Copyright © RFUMS

RFUMS IP Student Outcomes

Adopted IPEC IP Competencies

Rosalind Franklin University Interprofessional Education Timeline

First Year IP Experience • Interprofessional Teams

and Culture in Health Care Course

•Service Learning Project •Clinical Experience

•Space •Resources •Mentors •Logistics

•Space •Resources

More Students More Champions Champions

Source: https://www.mededportal.org/icollaborative/resource/700

Page 12: Interprofessional Teams and Culture in Health Care · Interprofessional Teams and Culture in Health Care Rosalind Franklin University Of Medicine and Science . ... (e.g. White male

Culture of Interprofessionalism at Rosalind Franklin University

• Strategic Plan • Shared Leadership • Shared Calendar for on campus programs • Universal Integrity Policy • Interprofessional Academic Committee • Diversity and Inclusion Committee Source: https://www.mededportal.org/icollaborative/resource/700

Page 13: Interprofessional Teams and Culture in Health Care · Interprofessional Teams and Culture in Health Care Rosalind Franklin University Of Medicine and Science . ... (e.g. White male

Education Programs

• Interprofessional Courses • 3 degree programs designed to be IP • Excellence in Interprofessionalism • First Year IP Experience

Source: https://www.mededportal.org/icollaborative/resource/700

Page 14: Interprofessional Teams and Culture in Health Care · Interprofessional Teams and Culture in Health Care Rosalind Franklin University Of Medicine and Science . ... (e.g. White male

Interprofessional Courses

• Clinical Anatomy – summer and fall quarters • Leadership in the Health Care Environment • Neuroscience • Pharmacology

Source: https://www.mededportal.org/icollaborative/resource/700

Page 15: Interprofessional Teams and Culture in Health Care · Interprofessional Teams and Culture in Health Care Rosalind Franklin University Of Medicine and Science . ... (e.g. White male

Degree programs designed to be IP

• Doctorate in Interprofessional Studies • Master of Science in Health Administration • Master of Science in Health Professions

Education • Certificate in Women’s Health

Source: https://www.mededportal.org/icollaborative/resource/700

Page 16: Interprofessional Teams and Culture in Health Care · Interprofessional Teams and Culture in Health Care Rosalind Franklin University Of Medicine and Science . ... (e.g. White male

Excellence in Interprofessionalism

Requirements: • Successfully complete 1st Year IP Experience • Complete 4 projects:

Service Education Research Clinical Practice Bench ↔ Beside: Translational Biomedical Research

Source: https://www.mededportal.org/icollaborative/resource/700

Page 17: Interprofessional Teams and Culture in Health Care · Interprofessional Teams and Culture in Health Care Rosalind Franklin University Of Medicine and Science . ... (e.g. White male

First Year IP Experience

Population: • All first year clinical on-campus students • Advanced clinical students • Faculty • Staff • Administration • Community

Source: https://www.mededportal.org/icollaborative/resource/700

Page 18: Interprofessional Teams and Culture in Health Care · Interprofessional Teams and Culture in Health Care Rosalind Franklin University Of Medicine and Science . ... (e.g. White male

First Year IP Experience

Interprofessional Teams and Culture in

Health Care course

Logistics:

• IP groups of no more than 15 students

• Program curriculum committees

Source: https://www.mededportal.org/icollaborative/resource/700

Page 19: Interprofessional Teams and Culture in Health Care · Interprofessional Teams and Culture in Health Care Rosalind Franklin University Of Medicine and Science . ... (e.g. White male

First Year IP Experience

Logistics:

• Faculty or administrative facilitators

• Classrooms

• Schedule

• Community sites

• Cultural Events

Source: https://www.mededportal.org/icollaborative/resource/700

Page 20: Interprofessional Teams and Culture in Health Care · Interprofessional Teams and Culture in Health Care Rosalind Franklin University Of Medicine and Science . ... (e.g. White male

First Year IP Experience

Strategies:

• Standardized sessions

• Primarily small groups

• Presentations

• Experiential learning

Source: https://www.mededportal.org/icollaborative/resource/700

Page 21: Interprofessional Teams and Culture in Health Care · Interprofessional Teams and Culture in Health Care Rosalind Franklin University Of Medicine and Science . ... (e.g. White male

First Year IP Experience

Strategies:

• Online materials

• Discussions

• Projects

• Case Studies

• Reflection papers

Source: https://www.mededportal.org/icollaborative/resource/700

Page 22: Interprofessional Teams and Culture in Health Care · Interprofessional Teams and Culture in Health Care Rosalind Franklin University Of Medicine and Science . ... (e.g. White male

First Year Interprofessional Experience

Culture in Health Care Clinical Experience

IP Health Care Teams Service Learning Project

Source: https://www.mededportal.org/icollaborative/resource/700

Page 23: Interprofessional Teams and Culture in Health Care · Interprofessional Teams and Culture in Health Care Rosalind Franklin University Of Medicine and Science . ... (e.g. White male

First Year Interprofessional Experience

Page 24: Interprofessional Teams and Culture in Health Care · Interprofessional Teams and Culture in Health Care Rosalind Franklin University Of Medicine and Science . ... (e.g. White male

Interprofessional Teams

Topics • Intro to IP Health Care • IP Teams • Information Literacy • Prevention Education

Source: https://www.mededportal.org/icollaborative/resource/700

Page 25: Interprofessional Teams and Culture in Health Care · Interprofessional Teams and Culture in Health Care Rosalind Franklin University Of Medicine and Science . ... (e.g. White male

Interprofessional Teams

• Professions (X2) • Patient Interviewing in an IP Team • Quality Improvement • Health Care Policies and Barriers to IP

Collaborative Care Source: https://www.mededportal.org/icollaborative/resource/700

Page 26: Interprofessional Teams and Culture in Health Care · Interprofessional Teams and Culture in Health Care Rosalind Franklin University Of Medicine and Science . ... (e.g. White male

First Year Interprofessional Experience

Culture in Health Care Clinical Experience

IP Health Care Teams Service Learning Project Service Learning Project

Source: https://www.mededportal.org/icollaborative/resource/700

Page 27: Interprofessional Teams and Culture in Health Care · Interprofessional Teams and Culture in Health Care Rosalind Franklin University Of Medicine and Science . ... (e.g. White male

Service Learning Projects

• Prevention Education Model Prevention Screening Nutrition Education Physical Fitness Making Healthy Choices

Source: https://www.mededportal.org/icollaborative/resource/700

Page 28: Interprofessional Teams and Culture in Health Care · Interprofessional Teams and Culture in Health Care Rosalind Franklin University Of Medicine and Science . ... (e.g. White male

Service Learning Projects

• Interprofessional groups • Student driven • Community partners • Poster and Reflection

Source: https://www.mededportal.org/icollaborative/resource/700

Page 29: Interprofessional Teams and Culture in Health Care · Interprofessional Teams and Culture in Health Care Rosalind Franklin University Of Medicine and Science . ... (e.g. White male

Service Learning Projects

Examples of Projects • Health Fairs at Churches, Malls, Nursing Homes

and Shelters for Abused Women and Children • Making Healthy Choices Through the TAR WARS Program

Source: https://www.mededportal.org/icollaborative/resource/700

Page 30: Interprofessional Teams and Culture in Health Care · Interprofessional Teams and Culture in Health Care Rosalind Franklin University Of Medicine and Science . ... (e.g. White male

First Year Interprofessional Experience

Culture in Health Care Clinical Experience

IP Health Care Teams Service Learning Project

Culture in Health Care

Source: https://www.mededportal.org/icollaborative/resource/700

Page 31: Interprofessional Teams and Culture in Health Care · Interprofessional Teams and Culture in Health Care Rosalind Franklin University Of Medicine and Science . ... (e.g. White male

Topics

•Generational Communication

•Working with an Interpreter

•Health Care Disparities

•Cross Cultural Communication

Culture in Health Care

Source: https://www.mededportal.org/icollaborative/resource/700

Page 32: Interprofessional Teams and Culture in Health Care · Interprofessional Teams and Culture in Health Care Rosalind Franklin University Of Medicine and Science . ... (e.g. White male

Culture in Health Care

Attendance at one cultural event • Required • Approved events are posted in on line

course • Reflection paper completion for credit

Source: https://www.mededportal.org/icollaborative/resource/700

Page 33: Interprofessional Teams and Culture in Health Care · Interprofessional Teams and Culture in Health Care Rosalind Franklin University Of Medicine and Science . ... (e.g. White male

Cultural Event Topics

• Gender Identity in Healthcare • Cultural Issues in International Healthcare • Serving Non English Speaking Patients • Medical Spanish Crash Course • Treating the Hispanic Patient Population • LGBT Nutrition Considerations

Source: https://www.mededportal.org/icollaborative/resource/700

Page 34: Interprofessional Teams and Culture in Health Care · Interprofessional Teams and Culture in Health Care Rosalind Franklin University Of Medicine and Science . ... (e.g. White male

Documentary film – Featured 13 transgender & genderqueer

discussing the impact and implications of the Gender Identity Disorder

• Scholars • Artists • Activists

Cultural Event Topics Gender Identity in Healthcare

Source: https://www.mededportal.org/icollaborative/resource/700

Page 35: Interprofessional Teams and Culture in Health Care · Interprofessional Teams and Culture in Health Care Rosalind Franklin University Of Medicine and Science . ... (e.g. White male

Student leaders on campus shared their international volunteer experiences – Places Traveled

– Learning Points

• Little resources available, infectious diseases outbreak, patient education, prescription disbursement

Cultural Event Topics Cultural Issues in International Healthcare

Source: https://www.mededportal.org/icollaborative/resource/700

Page 36: Interprofessional Teams and Culture in Health Care · Interprofessional Teams and Culture in Health Care Rosalind Franklin University Of Medicine and Science . ... (e.g. White male

Guest Speaker – Staff from Admissions Office

• Degree in Spanish as well as previous EMT experience • Students learned

– Interpersonal decorum – Spanish medical terms – The value of learning a second language in relation to health

care disparities

Cultural Event Topics

Medical Spanish Crash Course

Source: https://www.mededportal.org/icollaborative/resource/700

Page 37: Interprofessional Teams and Culture in Health Care · Interprofessional Teams and Culture in Health Care Rosalind Franklin University Of Medicine and Science . ... (e.g. White male

Panel discussion with panel members that

identify as Hispanic and/or serve this population most

– Community members – Faculty/Staff – Practicing Physician

Cultural Event Topics

Treating the Hispanic Patient Population

Source: https://www.mededportal.org/icollaborative/resource/700

Page 38: Interprofessional Teams and Culture in Health Care · Interprofessional Teams and Culture in Health Care Rosalind Franklin University Of Medicine and Science . ... (e.g. White male

Guest Speaker Nutritionist

– Faculty member • Specialty Area

– Addressing stereotypes (e.g. White male with healthy BMI, you should not assume he is not a candidate for an eating disorder)

Cultural Event Topics LGBT Nutrition Considerations

Source: https://www.mededportal.org/icollaborative/resource/700

Page 39: Interprofessional Teams and Culture in Health Care · Interprofessional Teams and Culture in Health Care Rosalind Franklin University Of Medicine and Science . ... (e.g. White male

First Year Interprofessional Experience

Culture in Health Care Clinical Experience

IP Health Care Teams Service Learning Project

Clinical Experience

Source: https://www.mededportal.org/icollaborative/resource/700

Page 40: Interprofessional Teams and Culture in Health Care · Interprofessional Teams and Culture in Health Care Rosalind Franklin University Of Medicine and Science . ... (e.g. White male

Clinical Experience

• Scholl Foot and Ankle Clinic • Orthopedic Clinic • Case Studies • Interprofessional experiences in a

uniprofessional placement (University of Toronto)

Source: https://www.mededportal.org/icollaborative/resource/700

Page 41: Interprofessional Teams and Culture in Health Care · Interprofessional Teams and Culture in Health Care Rosalind Franklin University Of Medicine and Science . ... (e.g. White male

Assessment Educational Mission Rosalind Franklin University of Medicine and

Science provides a competency-based, assessment-validated interprofessional learning environment empowering students to achieve the learning outcomes necessary to be exceptional healthcare, biomedical and research professionals.

Source: https://www.mededportal.org/icollaborative/resource/700

Page 42: Interprofessional Teams and Culture in Health Care · Interprofessional Teams and Culture in Health Care Rosalind Franklin University Of Medicine and Science . ... (e.g. White male

Assessment Instruments

• Most widely used Attitudinal Scales

Readiness for Interprofessional Learning Scale (RIPLS)

Interprofessional Educational Perception Scale (IEPS)

Attitudes toward Health Care Teams Scale (ATHCTS)

Source: https://www.mededportal.org/icollaborative/resource/700

Page 43: Interprofessional Teams and Culture in Health Care · Interprofessional Teams and Culture in Health Care Rosalind Franklin University Of Medicine and Science . ... (e.g. White male

Assessment Readiness for Interprofessional Learning Scale (RIPLS)

• Parsell and Bligh designed 1999 in UK for student assessment • Widely utilized Attitudinal scale • 19 item ordinal scale • 3 component areas: teamwork and collaboration; professional identity; and

professional roles • Example Statements:

A. Learning with other students will help me become a more effective member of a health care team

B. I have to acquire much more knowledge and skill than other health care students C. The function of nurses and therapist is mainly to provide support for doctors

• Reid et al validated for post graduate (professional) staff adding a patient-centeredness factor Source: https://www.mededportal.org/icollaborative/resource/700

Page 44: Interprofessional Teams and Culture in Health Care · Interprofessional Teams and Culture in Health Care Rosalind Franklin University Of Medicine and Science . ... (e.g. White male

Assessment Interprofessional Educational Perception Scale

• Luecht et al designed a scale to measure student perceptions of exposure to interprofessional settings 1990

• Widely utilized Attitudinal scale • 18 item ordinal scale • 4 component areas: competence and autonomy; perceived need for

cooperation; perceived cooperation across disciplines; perceived value of other professionals

• Example statements: A. Individuals in my profession are well trained B. Individuals in my profession must depend upon the work of people in other professions C. Individuals in my profession are willing to share information and resources

Source: https://www.mededportal.org/icollaborative/resource/700

Page 45: Interprofessional Teams and Culture in Health Care · Interprofessional Teams and Culture in Health Care Rosalind Franklin University Of Medicine and Science . ... (e.g. White male

Assessment Attitudes toward Working on Interdisciplinary Health

Care Teams

• Heinemann et al designed a scale to measure student’s attitudes to the value of interdisciplinary teamwork and physician’s role

• Widely utilized scale • 21 item ordinal scale 1 to 6 • 3 subscales: Team Value, Team efficiency and Physician Centrality • Example statements:

A. The team approach improve the quality of care to patients. B. Working in teams unnecessarily complicates things most of the time. C. Physicians have the right to alter patient care plans developed by the team .

Source: https://www.mededportal.org/icollaborative/resource/700

Page 46: Interprofessional Teams and Culture in Health Care · Interprofessional Teams and Culture in Health Care Rosalind Franklin University Of Medicine and Science . ... (e.g. White male

Challenges

• “Buy in”- top down with faculty commitment • Academic calendar • Physical layout of university • Classroom space • Community partner sites • Engaging faculty and staff • Engaging students • Funds

Source: https://www.mededportal.org/icollaborative/resource/700

Page 47: Interprofessional Teams and Culture in Health Care · Interprofessional Teams and Culture in Health Care Rosalind Franklin University Of Medicine and Science . ... (e.g. White male

Questions ?????

Source: https://www.mededportal.org/icollaborative/resource/700