interprofessional education and practice: creating leaders and opportunities for clinical learning...
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Interprofessional Education and Practice: Creating Leaders and Opportunities
for Clinical Learning
MODULE 6Collaborative Leadership
Funded by the Australian Government Office for Learning and Teaching
Learning outcomes
• Explore your organisation’s readiness for interprofessional
education/interprofessional practice• Understand key approaches to collaborative change
leadership
IPE/IPP cornerstone of health human resource strategy
Advancing Teamwork in Healthcare will require a significant paradigm shift. It will require all stakeholders to be involved, engaged & willing to collaborate for change.
www.healthforceontario.ca
Critical success factors in Ontario
• IPC champion – Assistant Deputy Minister of Health Human Resources – reporting to both Education & Health
• Accreditation standards for interprofessional education
• Legislative regulatory changes across professions – Bill 179
• Government funding provided for interprofessional education to support universities & colleges
• Innovative partnership grants between education and practice awarded
US Advisory Committee on Interdisciplinary Community-Based Linkages• Adopt accreditation standards for interprofessional
education
• Conduct evaluations to further assess effectiveness of interprofessional education and practice
• Implement knowledge-sharing resource to disseminate best practices
• Facilitate establishment of reimbursement policies that support interprofessional practice
• Establish standards for information systems & data elements to facilitate collaboration
• Provide interprofessional faculty development & curriculum development resources to health professions schools
Is your organisation ready?
Defining organisational culture
“… shared philosophies, ideologies, values, assumptions,
beliefs, expectations, attitudes and norms in organizations.”
“... is nurtured and shaped gradually over a period of time,
reflected in terms of collaboration, trust and learning, and it
can shape the behaviours of people in that organization.”
(Zhu & Engels, 2013, p. 2)
Culture
• Culture is embedded in artifacts
• Artifacts are tangible things that demonstrate culture through language used, organisational structures, leadership models, practices etc.
(Martin, 2002; Schein, 1996)
Artifacts (observable)
Values (what ought to be)
Shared Assumptions(beliefs that guide action)
What would it take to transform your setting
to one that supports interprofessional
education and interprofessional practice?
Cultural change
IP-COMPASS: Interprofessional Collaborative Organization Map and Preparedness Assessment Tool
A guided self-assessment, quality improvement framework to help understand the types of organisational values, structures, processes, practices & behaviours required to create an environment that is conducive to interprofessional education
http://www.youtube.com/watch?v=dfBJRSw2xeg
https://nexusipe.org/
The IP-COMPASS Framework
The 4 constructs:
– The organisation is committed to interprofessional practice (IPC)
– The organisation is committed to interprofessional education
– Structures and supports exist to facilitate interprofessional education
– Structures and supports exist to facilitate interprofessional practice
Construct one: the organisation/unit
1. Commitment to interprofessional collaboration
Examples1.2 Interprofessional collaboration is part of strategic planning
1.3 Time, people & money are committed to interprofessional collaboration
1.4 Leaders promote interprofessional collaboration among team members
1.7 The effectiveness of interprofessional collaboration is measured
Example (1.2) Interprofessional collaboration is part of strategic planning in the organisation
When this attribute is strong…IPC is almost
always considered when strategic-level decisions
are made that impact (a) how care providers work
together and (b) how clients/patients are cared for.
These decisions might be at any level (e.g.,
organisation, program, department or unit).
Evidence…
• IPC is in formal planning documents, for example…
Is IPC in the organisation’s overarching strategic plan
and/or ‘scorecards’?
• In our clinical setting, this attribute is…
Absent Weak Adequate Strong
Using the IP-COMPASS Tool
• Apply the IP-COMPASS to your context to reflect upon its
readiness for interprofessional education and practice
• Choose the construct that most stands out to you (if time
permits start another)
• Facilitators are assigned at each table to assist you.
Large group debrief
1) Describe your experience using IP-COMPASS.
2) What strengths did you identify demonstrating interprofessional education and practice?
What do we mean by leadership?
Margaret Wheatley defines a leader as:
“Anyone who sees an issue or opportunity and
chooses to do something about it .”
The real work of leaders is to help people discover the
power of seeing.
(Wheatley, 2009, p.144)
Kotter’s 8 steps for transformational change
1. Establish a sense of urgency
2. Form a powerful guiding coalition
3. Create a vision
4. Communicate the vision
5. Empower others to act on the vision
6. Plan for & create short-term wins
7. Consolidate improvements & produce more change
8. Institutionalise new approaches – embed into organisation’s culture
(www.kotterinternational.com)
Collaborative leadership
• Asking questions
• Pausing and reflecting
• Sensing what is needed
• Modelling collaboration
(Adapted from Scharmer’s (1997) Theory U)
Appreciative leadership
Appreciative Inquiry
Involves the art & practice of asking questions that
strengthen a system’s capacity to heighten positive
potential
Empowers others to act on a vision
(Cooperrider & Whitney, 1999)
Questions as a strategy
• The change has started simply by asking the question
• Questions can be used:
- to gain and sustain momentum
- to foster reflection
“Organizations grow in the direction of what they are
repeatedly ask questions about and focus their attention on”
(Bernard Mohr, 2001)
Appreciative inquiry 4-D cycle
DISCOVERWhat do we already
know that we will build on
DREAMWhat do we want to
create? What difference do we want to make?
DESIGNHow will we make
this difference happen?
DESTINYHow do we adapt & re-adapt as the new
story is created?
Paired interviews - what would interprofessional education and practice look like at its best?
• Instructions in your resource file
• Partner with the person next to you
• Nominate person A and person B
• A interviews B using the questions in the interview instruction sheet
• B interviews A using the questions in the interview instruction sheet
• Come back to your group to share
Be curious
Summary
• Paired interviews allow everyone to have a voice
• Often generate a lot of energy
• New possibilities come to light when you listen to your
own & others stories
• Sharing stories can establish common ground
• Stories can hint at what could be created (co-created)
Appreciative leadership
5 core strengths of an appreciative leader:
Inquiry – ask for others to contribute – sends message of valuing them
Illumination – show their strengths & how they can best contribute
Inclusion – collaboration, give sense of belonging
Inspiration – provide with a direction
Integrity – let people know they’re expected to do their best & that they
can trust others to do the same
(Whitney, Troston-Bloom & Rader, 2010)
Systems thinking to understand complex situations
• A system is something that maintains its existence and
functions through the interaction of its parts
• When dealing with a system you never do just one thing –
system effects cross boundaries
(Collopy, 2009)
Leaders with multiple frames
A leader who can draw upon multiple frames is a more
comprehensive leader than one who relies exclusively upon
one for all situations.
(Bolman & Deal, 1991)
Lessons learned
Structural: Goals & efficiency
- Loss of clarity & stability
+ Realigning, clear direction, accountability, communicating policies & structures
(Bolman & Deal, 1991)
Lessons learned
Human Resource: Human needs
- Anxiety & uncertainty
+ Facilitation, empowerment & involvement
(Bolman & Deal, 1991)
Lessons learned
Political: Scarce resources
- Conflict and loss of control
+ Networking, negotiating, compromising & building coalitions
(Bolman & Deal, 1991)
Lessons learned
Symbolic:
- Loss of meaning
+ Rituals, stories & ceremonies to celebrate achievements
(Bolman & Deal, 1991)
Using multiple change approaches
Effective change
Collaborative leadership (Scharmer, 1997)
Appreciative Leadership
(Whitney et. al., 2010)
Multiple leadership
frames (Bolman & Deal, 1991)8 Step process
(Kotter, www.kotterinternational.co
m)
Support for the production of this resource has been provided by the Australian Government Office for Learning and Teaching. The views expressed in this Power Point do not necessarily reflect the views of the Australian Government Office for Learning and Teaching.
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