internet expenses oracle

Upload: lucky76

Post on 14-Apr-2018

233 views

Category:

Documents


0 download

TRANSCRIPT

  • 7/27/2019 Internet Expenses Oracle

    1/15

    Oracle Internet Expenses AnImplementation Case Study

    Copyright 2008 KOMORI Corporation. All Rights reserved.

    Rebecca Reeve

    Accounting ManagerKomori America Corporation

  • 7/27/2019 Internet Expenses Oracle

    2/15

    About Komori America Corporation

    Komori is a premier manufacturer of sheetfed and web offset printingequipment, headquartered in Tokyo, Japan, and serves customers

    around the globe. Komori America Corporation, the US subsidiary of Komori, is located

    in Rolling Meadows, IL and provides sales and service throughout theUnited States

    Komori is a premier manufacturer of sheetfed and web offset printingequipment, headquartered in Tokyo, Japan, and serves customers

    around the globe. Komori America Corporation, the US subsidiary of Komori, is located

    in Rolling Meadows, IL and provides sales and service throughout theUnited States

    2

  • 7/27/2019 Internet Expenses Oracle

    3/15

    Oracle Applications Implementation at Komori

    Go-Live April 1, 2007

    Modules include: Financials, Projects,Inventory, Order Management, Field Service,Installed Base, Bill of Materials

    Each Press is in Installed Base and also

    Go-Live April 1, 2007

    Modules include: Financials, Projects,Inventory, Order Management, Field Service,Installed Base, Bill of Materials

    Each Press is in Installed Base and also

    3

    Exists as a Project Project Numbers Include: Model, Serial

    Number and Extension (-01 for New PressSale and -02 and on for Used Press Sale)

    Approximately 100 users

    Exists as a Project Project Numbers Include: Model, Serial

    Number and Extension (-01 for New PressSale and -02 and on for Used Press Sale)

    Approximately 100 users

  • 7/27/2019 Internet Expenses Oracle

    4/15

    Objectives of Internet Expenses Implementation

    Automate the Travel Expense

    Business Rules

    Consistency of ExpenseSubmission and Reimbursement

    Automate the Travel Expense

    Business Rules

    Consistency of ExpenseSubmission and Reimbursement

    4

    Reduce Processing Time inAccounting Department

    Reduce Processing Time inAccounting Department

  • 7/27/2019 Internet Expenses Oracle

    5/15

    Obstacles of Internet Expense Implementation

    Outdated Business Travel Expense Policy

    Computer Abilities of Employees

    Internet Connection Ability of Employees

    Outdated Business Travel Expense Policy

    Computer Abilities of Employees

    Internet Connection Ability of Employees

    5

    Projects/Presses

    Change Management

    Oracle Time and Labor Implementation

    Project Running Parallel

    Projects/Presses

    Change Management

    Oracle Time and Labor Implementation

    Project Running Parallel

  • 7/27/2019 Internet Expenses Oracle

    6/15

    Oracle Internet Expense Project Details

    Project Team Consisted of: ServiceCoordinator, Human Resources Director,

    Sales Coordinator, Payables Supervisor,Accounting Manager/Oracle Support,Project Manager, IT Manager

    Project Team Consisted of: ServiceCoordinator, Human Resources Director,

    Sales Coordinator, Payables Supervisor,Accounting Manager/Oracle Support,Project Manager, IT Manager

    6

    provide OIE Expertise and ChangeManagement Support

    Timeline: Started June, 2008 with Rolling

    Go-Live Starting October, 2008 OIE.J was Implemented

    provide OIE Expertise and ChangeManagement Support

    Timeline: Started June, 2008 with Rolling

    Go-Live Starting October, 2008 OIE.J was Implemented

  • 7/27/2019 Internet Expenses Oracle

    7/15

    Oracle Internet Expense Setup Details

    Two Templates one for Sales and Administrative

    Personnel and one for Field Service Personnel

    Service Template has Expense Types with Connections

    to Project Expenditure Types to Enable Charging Projects/Presses

    - Installation

    Two Templates one for Sales and Administrative

    Personnel and one for Field Service Personnel

    Service Template has Expense Types with Connections

    to Project Expenditure Types to Enable Charging Projects/Presses

    - Installation

    7

    - Warranty- Chargeable

    - Non-Chargeable/Non-Warranty

    Sales Template has Expense Types with GL Account Number

    Definitions Defined Custom Extension to Restrict Entry of Expenses over 60 days

    old

    - Warranty- Chargeable

    - Non-Chargeable/Non-Warranty

    Sales Template has Expense Types with GL Account Number

    Definitions Defined Custom Extension to Restrict Entry of Expenses over 60 days

    old

  • 7/27/2019 Internet Expenses Oracle

    8/15

    Oracle Internet Expense Setup Details (contd)

    Defined Company Paid Airfare Expense Type that

    Employee Enters as a Negative number

    Justifications Required for Selected Expense Types

    Such as Gifts and Entertainment

    Use Justification field on Milea e Ex ense T e to State Where

    Defined Company Paid Airfare Expense Type that

    Employee Enters as a Negative number

    Justifications Required for Selected Expense Types

    Such as Gifts and Entertainment

    Use Justification field on Milea e Ex ense T e to State Where

    8

    Employee was Going Receipt Required Dollar Limits used Extensively on Expense Types

    Tools Expense Type limit set to $0.00

    Per Diem Rate Schedules Defined for Both National and International

    Rates

    Custom Extension used for Mileage Reimbursement Calculations

    Employee was Going Receipt Required Dollar Limits used Extensively on Expense Types

    Tools Expense Type limit set to $0.00

    Per Diem Rate Schedules Defined for Both National and International

    Rates

    Custom Extension used for Mileage Reimbursement Calculations

  • 7/27/2019 Internet Expenses Oracle

    9/15

    Project Issues and Complications

    How to get Employees to Accept new Expense

    Report System? Hired Change Management expert who interviewed Employees,

    wrote Newsletters about the Project, created User Guides andtrained the Trainers

    How to get Employees to Accept new Expense

    Report System? Hired Change Management expert who interviewed Employees,

    wrote Newsletters about the Project, created User Guides andtrained the Trainers

    9

    Worked with Human Resources and Executive Management to

    write an updated and more comprehensive Business TravelExpense Policy.

    How do Employees Charge Expenses to Projects?

    Created a Custom Program to create Allocations for each employeebased upon open Service Requests and the Installed BaseInstances

    Worked with Human Resources and Executive Management to

    write an updated and more comprehensive Business TravelExpense Policy.

    How do Employees Charge Expenses to Projects?

    Created a Custom Program to create Allocations for each employeebased upon open Service Requests and the Installed BaseInstances

  • 7/27/2019 Internet Expenses Oracle

    10/15

    Project Issues and Complications (contd)

    Per Diem Calculations Had to adjust Per Diem Rate Schedules several times to get the correct

    calculations for Same Day and Last Day rates. Needed several patchesto get it working.

    Mileage Reimbursement Calculations Different Mileage Reimbursement rates based on whether Employee

    Per Diem Calculations Had to adjust Per Diem Rate Schedules several times to get the correct

    calculations for Same Day and Last Day rates. Needed several patchesto get it working.

    Mileage Reimbursement Calculations Different Mileage Reimbursement rates based on whether Employee

    10

    receives Auto Allowance or not. Implemented DFF on Employee recordand had Custom Extension look at that field. Rates defined in Mileage RateSchedule.

    Validation of Project, Task and Expenditure Type

    Frequent errors in choosing Expense Type and Allocation combination sentExpense Reports to SysAdmin. Created custom message to notify employeewhen combination was not valid. Subsequently found Roll-up Patch for OIE thatgives this validation.

    receives Auto Allowance or not. Implemented DFF on Employee recordand had Custom Extension look at that field. Rates defined in Mileage RateSchedule.

    Validation of Project, Task and Expenditure Type

    Frequent errors in choosing Expense Type and Allocation combination sentExpense Reports to SysAdmin. Created custom message to notify employeewhen combination was not valid. Subsequently found Roll-up Patch for OIE thatgives this validation.

  • 7/27/2019 Internet Expenses Oracle

    11/15

    Project Issues and Complications (contd)

    How does Service Department Bill Expenses to Customers? Created a Custom Report to Summarize Employee Expenses by Service

    Request and Week. Service Department Runs Report and Enters Charges toService Requests from the Report.

    How to Impose Dollar Limits on Expense Reimbursement? $30 Internet Connection Reimbursement used Rate Schedules

    How does Service Department Bill Expenses to Customers? Created a Custom Report to Summarize Employee Expenses by Service

    Request and Week. Service Department Runs Report and Enters Charges toService Requests from the Report.

    How to Impose Dollar Limits on Expense Reimbursement? $30 Internet Connection Reimbursement used Rate Schedules

    11

    Annual Office Supply Limitation had to define a custom extension How to Process Expense Reimbursements that Fall Outside of

    Policy or the Date Restriction? Defined a manual Expense Reimbursement form and

    process that requires Executive VP approval

    Annual Office Supply Limitation had to define a custom extension How to Process Expense Reimbursements that Fall Outside of

    Policy or the Date Restriction? Defined a manual Expense Reimbursement form and

    process that requires Executive VP approval

  • 7/27/2019 Internet Expenses Oracle

    12/15

    Results of Internet Expense Implementation

    Started Roll-out in Early October, 2008

    Rolled Out Between 8 10 Employees each Week

    Finished Roll-Out by Late December, 2008

    Team Members were Assigned to Train Employees in Their Area and

    Started Roll-out in Early October, 2008

    Rolled Out Between 8 10 Employees each Week

    Finished Roll-Out by Late December, 2008

    Team Members were Assigned to Train Employees in Their Area and

    12

    -

    Change Management Communications Started in September, 2008 andContinued During the Roll-Out

    Processing Time in Accounting Department has been Reduced by at leasthalf

    Customer Billing Processing Time in Service Department has beenDrastically Reduced and Simplified

    Able to Apply Business Travel Policy Consistently Across the Company

    -

    Change Management Communications Started in September, 2008 andContinued During the Roll-Out

    Processing Time in Accounting Department has been Reduced by at leasthalf

    Customer Billing Processing Time in Service Department has beenDrastically Reduced and Simplified

    Able to Apply Business Travel Policy Consistently Across the Company

  • 7/27/2019 Internet Expenses Oracle

    13/15

    Lessons Learned

    Hiring Outside Resource to doChange Management was Worth the

    Money Having Team Members Train and

    Support their Areas Made them

    Hiring Outside Resource to doChange Management was Worth the

    Money Having Team Members Train and

    Support their Areas Made them

    13

    the Project

    Rolling Go-Live was very Effectiveand Relatively Easy to do

    the Project

    Rolling Go-Live was very Effectiveand Relatively Easy to do

  • 7/27/2019 Internet Expenses Oracle

    14/15

    Questions ?

    14

  • 7/27/2019 Internet Expenses Oracle

    15/15

    Contact Information

    Rebecca ReeveRebecca Reeve

    15

    Accounting ManagerKomori America Corporation

    [email protected]

    Accounting ManagerKomori America Corporation

    [email protected]