international information innovation conference 2009 day 2 1st october 2009 steffen schlimmer –...

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International International Information Innovation Information Innovation Conference 2009 Conference 2009 Day 2 Day 2 1st October 2009 1st October 2009 Steffen Schlimmer – NetBiscuits.com Steffen Schlimmer – NetBiscuits.com

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International Information International Information Innovation Conference 2009Innovation Conference 2009

Day 2 Day 2

1st October 20091st October 2009

Steffen Schlimmer – NetBiscuits.comSteffen Schlimmer – NetBiscuits.com

Bryan Stockwell – Mobile Commerce

“What consumers want on mobile, and how are they going to get it”

Monetised Search API – live implementations

We handle >5 million searches per week – UK & US

‘By Road’,

‘Find&Seek’ & ‘Find&Seek’‘toptable’, ‘Film’, ‘What’s On’

 

 

 

 

 

 

 

 

WAP

WAP

WAP

WAP

WAP

Widget

WAP

WAP

WAP

WAPSMS

WAPSMS

Widget

Java

 Local Search (UK)

Travel (UK)

Nov05

Dec03

Jun02

Jul06

Oct08

Jun08

Apr08

Dec06

Nov05

Apr08

Live Service & Content Customer Service nameTypeJul03/Jun07

Aug03

May09

Directions

‘NearMe’

‘Going Out Guide’ – cross network

‘Local Info’

‘Thomson Local’

‘Out&About’‘Find my Nearest’

‘RoadWatch’

‘Traffic & Travel’ ‘By Air’

‘Keep Moving’

WAP

‘RoundU’ – cross network

Local Search

Apr09

Nov04 / Jul08

May09

Search volumes on the rise

– Operator portals now link to off-portal sites– Flat rate data tariffs encourage usage– Search volumes are growing– Live: Orange/Vodafone/3/T-Mobile/O2/Virgin

• Total market c45m searches per month• est. 8m-10m searches via G, rest via Y!• Operators have >85% of all searches

Search volumes on the rise

Tuesday, 30 June 2009 © Mobile Commerce Ltd 2009

What are users searching for?

What are users doing when?

How often?

What are they using?

Mobile Internet

• 11.3m use monthly– 28% up year on year

(June 2009: ComScore)

Mobile Applications

• 600k use monthly– 1724% up year on year

(June 2009: ComScore)

App Stores Galore

Apple App Store Vodafone Apps Shop

Google Android Market GetJar

Palm Pre App Catalog Blackberry App World

Orange Portal LG Application Store Nokia Ovi Store

Samsung Application Store Sony Ericsson PlayNow Store

Telefonica MStore Windows Mobile Marketplace

Develop many times – one size doesn’t fit all

Mobile Internet v Mobile ApplicationsHow to find Apps

1) Built for apps – you can’t miss it

Mobile Internet v Mobile ApplicationsHow to find Apps

1) Built for apps – you can’t miss it

2) Pre-loaded app - Easy to find

Mobile Internet v Mobile ApplicationsHow to find Apps

1) Built for apps – you can’t miss it

2) Pre-loaded app - Easy to find

3) It’s in there somewhere….

Mobile Applications

Apple

• > 100 million d’loads in first two months• 1.5 billion after one year

– It’s Apple, sleek smooth design/delivery– Developers dream– Easy billing & commercials– All you can eat data

Nokia• Nokia c. 10million Ovi d’loads in first 3 months

– Performance issues early on– Users must download the store to the handset

(@03Sep09) – Carrier billing

Discovery becomes the focus

Discovery becomes the focus

Rotating promotionalbanners

• In-service promotion (Free)

• Text campaign (Paid)

• Banner ads (Paid)

• Text links (Paid)

• Search Sponsored listings (Paid)

• Search Backfill (Free)

Discovery becomes the focus

Operator Banner Ads

Text Links Off-Portal

Sponsored

Listing

WAP/WEB backfill

Voda Yahoo! Yahoo! Google Google

O2 4th Screen media

None Yahoo! Yahoo!

Orange Orange None Yahoo! Yahoo!

T-Mobile Yahoo! None Yahoo! Yahoo!

3 Yahoo! None Yahoo! Yahoo!

Discovery on UK Mobile Operators

Paid for banner ads/text links

Sponsored

results

Sponsored results – paid & free

Natural / Free

results

[email protected]

What consumers want on mobile, and how are they going to get it?

118 Conference