international forum on enterprise 2.0 - bertrand duperrin
TRANSCRIPT
mercoledì 23 giugno 2010
mercoledì 23 giugno 2010
Bringing conversations into processes to get the most out of your human
capital
International Forum on Enterprise 2.0June 9-10th - Milan
mercoledì 23 giugno 2010
Bertrand Duperrin
Web IndustryHR &Management ConsultingEnterprise Social Software«Enterprise 2.0 consulting» (?)
http://www.netxmodernity.comhttp://www.twitter.com/nextmo
http://www.duperrin.comhttp://www.duperrin.com/englishhttp://www.twitter.com/bduperrin
mercoledì 23 giugno 2010
mercoledì 23 giugno 2010
Hello ItaliaHello Milan
mercoledì 23 giugno 2010
Hello ItaliaHello Milan
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Why human capital is more important than ever ?Why Enterprise 2.0 is seen as a solution ?
Why organization and HR struggle to deal with that ?How to fix it ?
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HC ?= cost
= resource= asset
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mercoledì 23 giugno 2010
The nature of work has changed
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Yesterday : intelligence and knowlegde were used to build
systems anyone could run
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Now they have to be used to solve problems to make
systems work
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When old methods and tools are applied to a new context....
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Problem solving needs knowledge
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Knowledge is not a stock
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Knowledge is incarnateand contextualized
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...and comes through conversations
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mercoledì 23 giugno 2010
Share information
Bring peopletogether
Connect people, information
Harness the information
capital
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I was told is was as easy as Facebook !
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Here’s how organization designed their work flows
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and how many traditional organizations see the «2.0
model»
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Businesses aren’t looking for possibly find more gold, they
need a gold factory
Inspired by Rex Lee http://rexsthoughtspot.blogspot.com/2010/06/beyond-serendipity-for-enterprise-20.html
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Privacy matters
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Welcome to a rational skeptic world !
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Employees don’t know how to plug «social» into business
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How to fix it ?
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A work-flow (& sense) driven serendipity
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A work-flow (& sense) driven serendipity
Embed social into business
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A work-flow (& sense) driven serendipity
Embed social into business
Engaging without overexposing
mercoledì 23 giugno 2010
A work-flow (& sense) driven serendipity
Embed social into business
Engaging without overexposing
A basic framework for everybody
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The traditional nature of work
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Task x
The traditional nature of work
Task 2Task 1
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Task 1 Task 2 Task 3 Task x
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Task 1 Task 2 Task 3 Task x
Share
Search
Ask
Connect
Refine/Discuss
Debrief
mercoledì 23 giugno 2010
Task 1 Task 2 Task 3 Task x
Share
Search
Ask
Connect
Refine/Discuss
Debrief
Social (net)working is a part of real work
that improves execution through social routine
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Social routine
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Social routine
Starts from processes / work flowsA light and easy set of background tasks
Tells people what to do & whenFocuses on sense and alignment
Connects Business and Social toolsImproves speed / scale / qualityBehavioral trainings needed !
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One more thing...
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Did you embed conversations in your processes ?
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Did you embed conversations in your processes ?
No ?
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So you spend millions to recruit talents et train them
and you are happy to only get 20% of what they can give you
in return
Think about it...
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So..Networking or Not working ?
mercoledì 23 giugno 2010
Bertrand Duperrin
Web IndustryHR &Management ConsultingEnterprise Social Software«Enterprise 2.0 consulting» (?)
http://www.netxmodernity.comhttp://www.twitter.com/nextmo
http://www.duperrin.comhttp://www.duperrin.com/englishhttp://www.twitter.com/bduperrin
mercoledì 23 giugno 2010