International Federation of Air Traffic Controllers’ Associations

Dale WrightDale Wright

IFATCA Executive BoardIFATCA Executive Board

IFATCA's Perspective onIFATCA's Perspective onTEM and NOSSTEM and NOSS

International Federation of Air Traffic Controllers’ Associations

IFATCA's InvolvementIFATCA's Involvement

IFATCA participated in:IFATCA participated in:1st ICAO TEM Workshop1st ICAO TEM Workshop

El Salvador, San Salvador, April 2002El Salvador, San Salvador, April 2002

3rd ICAO LOSA Week3rd ICAO LOSA WeekDubai, UAE, October 2002Dubai, UAE, October 2002

3rd ICAO/IATA TEM/LOSA Conference3rd ICAO/IATA TEM/LOSA ConferenceKuala Lumpur, Malaysia, September 2005Kuala Lumpur, Malaysia, September 2005

11stst ICAO Symposium on TEM and NOSS ICAO Symposium on TEM and NOSSLuxembourg, November 2005Luxembourg, November 2005

International Federation of Air Traffic Controllers’ Associations

IFATCA's Position in 2002IFATCA's Position in 2002

TEM philosophy can be applied to ATCTEM philosophy can be applied to ATCNormal Operations Monitoring can be Normal Operations Monitoring can be

applied in ATC, but:applied in ATC, but:LOSA is not a suitable tool for ATCLOSA is not a suitable tool for ATCA new tool needs to be developedA new tool needs to be developedNormal Operations Monitoring is only useful in Normal Operations Monitoring is only useful in

organisations with a mature Safety organisations with a mature Safety Management SystemManagement System

International Federation of Air Traffic Controllers’ Associations

Developments Since 2002Developments Since 2002

20032003: Informal working group discussing a : Informal working group discussing a tool called Normal Operations Safety tool called Normal Operations Safety Survey – NOSS (i.e. LOSA for ATC)Survey – NOSS (i.e. LOSA for ATC)

20042004: ICAO establishes the NOSS Study : ICAO establishes the NOSS Study Group (NOSSSG)Group (NOSSSG)Members: Airservices Australia, Airways Members: Airservices Australia, Airways

Corporation New Zealand, NavCanada, ATC Corporation New Zealand, NavCanada, ATC The Netherlands, DFS Germany, Eurocontrol, The Netherlands, DFS Germany, Eurocontrol, UK CAA, FAA, UK CAA, FAA, IFATCAIFATCA

University of Texas as scientific advisorUniversity of Texas as scientific advisor

International Federation of Air Traffic Controllers’ Associations

IFATCA Policy (2005)IFATCA Policy (2005)

Monitoring Safety in Normal Operations must be seen as Monitoring Safety in Normal Operations must be seen as an integral element of a Safety Management System.an integral element of a Safety Management System.

A Safety tool such as NOSS, shall meet the following A Safety tool such as NOSS, shall meet the following conditions:conditions: Joint management/controller sponsorship;Joint management/controller sponsorship; Voluntary participation;Voluntary participation; Trained observers;Trained observers; set targets of safety enhancements;set targets of safety enhancements; de-identified, confidential, and non-disciplinary data collection;de-identified, confidential, and non-disciplinary data collection; adequate feedback of the results to the controlleradequate feedback of the results to the controller

(Melbourne 05.C.5)(Melbourne 05.C.5)

International Federation of Air Traffic Controllers’ Associations

Safety Related Working Conditions

Accident Investigation

Incident Reporting & Investigation

Proficiency Checking

Automated Safety Data Extraction

Normal Operations Safety Survey

International Federation of Air Traffic Controllers’ Associations

Accident Investigation

Proficiency Checking

Normal Operations Safety Survey

International Federation of Air Traffic Controllers’ Associations

Safety Change ProcessSafety Change Process

ATC Operations

Analyse Findings &Propose Changes

Implement Changes

Feedback(NOSS/IncInv

AccInv/etc)

International Federation of Air Traffic Controllers’ Associations

Message For ATSPsMessage For ATSPs

If you don't have a sound Safety Change If you don't have a sound Safety Change Process, don't bother thinking about Process, don't bother thinking about having a NOSShaving a NOSS

The TEM framework can be introduced in The TEM framework can be introduced in the training and operations of any ATSPthe training and operations of any ATSP

The TEM framework is a way of thinking; almost a safety philosophy

NOSS is a tool for safety data collection in normal operations, based on the TEM framework

International Federation of Air Traffic Controllers’ Associations

IFATCA Policy (2005)IFATCA Policy (2005)

Monitoring Safety in Normal Operations must be seen as Monitoring Safety in Normal Operations must be seen as an integral element of a Safety Management System.an integral element of a Safety Management System.

A Safety tool such as NOSS, shall meet the following A Safety tool such as NOSS, shall meet the following conditions:conditions: Joint management/controller sponsorship;Joint management/controller sponsorship; Voluntary participation;Voluntary participation; Trained observers;Trained observers; set targets of safety enhancements;set targets of safety enhancements; de-identified, confidential, and non-disciplinary data collection;de-identified, confidential, and non-disciplinary data collection; adequate feedback of the results to the controlleradequate feedback of the results to the controller

(Melbourne 05.C.5)(Melbourne 05.C.5)

International Federation of Air Traffic Controllers’ Associations

Protection of Sources of Safety Protection of Sources of Safety DataData

IFATCA working paper for 11th ICAO Air IFATCA working paper for 11th ICAO Air Navigation Conference (2003): Navigation Conference (2003): "A just culture, free from the threat of "A just culture, free from the threat of punishment is needed to ensure punishment is needed to ensure comprehensive and systematic safety comprehensive and systematic safety occurrence reporting".occurrence reporting".

International Federation of Air Traffic Controllers’ Associations

Resolution from ICAO Assembly (2004):Resolution from ICAO Assembly (2004):".."..to develop appropriate legal guidance to develop appropriate legal guidance that will assist States to enact national that will assist States to enact national laws and regulations to effectively protect laws and regulations to effectively protect information from safety data collection information from safety data collection systems, both mandatory and voluntary, systems, both mandatory and voluntary, while allowing for the proper administration while allowing for the proper administration of justice in the State..".of justice in the State..".

Protection of Sources of Safety Protection of Sources of Safety DataData

International Federation of Air Traffic Controllers’ Associations

IFATCA PositionIFATCA Position

Investigation of safety occurrences should Investigation of safety occurrences should be the first priority – not criminal be the first priority – not criminal prosecutionprosecution

Safety data collected under any Safety data collected under any programme must remain privileged programme must remain privileged informationinformation

International Federation of Air Traffic Controllers’ Associations

IFATCA PositionIFATCA Position

Occurrence investigations must be Occurrence investigations must be completed properly and probable cause(s) completed properly and probable cause(s) determined so that steps can be taken to determined so that steps can be taken to ensure that similar occurrences can be ensure that similar occurrences can be preventedprevented

In order to improve aviation safety there In order to improve aviation safety there must be a free flow of safety-related must be a free flow of safety-related informationinformation

International Federation of Air Traffic Controllers’ Associations

ConclusionConclusion

IFATCA supports the development of IFATCA supports the development of NOSS as a tool for collecting safety data NOSS as a tool for collecting safety data during normal ATC operations.during normal ATC operations.